LG GSJ461DIDV Owner'S Manual Download

Page: 43 / 50

TROUBLESHOOTING

ENGLISH

Condensation & Frost

Symptoms

Possible Cause & Solution

There is condensation

inside the appliance or

on the bottom of the

vegetable drawer

cover.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it inside the fridge or freezer.

Did you leave the appliance door open?

• Although the condensation will disappear soon after you close the

appliance door, you can wipe it with a dry cloth.

Do you open and close the appliance door too frequently?

• Condensation can form due to the temperature difference from the

outside. Wipe out the dampness with a dry cloth.

Did you put warm or moist food inside without sealing it in a container?

• Store food in a covered or sealed container.

Frost has formed in the

freezer compartment.

Doors may not be closed properly.

• Check if the food item inside the appliance is blocking the door and make

sure that the door is tightly closed.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer

compartment.

Is the air entry or exit of the freezer compartment blocked?

• Make sure that air entry or exit is not blocked so that the air can circulate

inside.

Is the freezer compartment overfilled?

• Maintain an appropriate space between items.

Frost or condensation

has formed inside or

outside the appliance.

Did you open and close the appliance door frequently or is the appliance

door improperly closed?

• Frosts or condensation can form if the outside air penetrates inside the

appliance.

Is the installation environment humid?

• Condensation can appear on the exterior of the appliance if the installation

area is too humid or on a humid day such as a rainy day. Wipe off any

moisture with a dry cloth.

The side or front of the

appliance is warm.

There are anti condensation pipes fitted to these areas of the appliance

to reduce condensation forming from around the door area.

• The heat releasing pipe to prevent condensation is installed on the front

and side of the appliance. You may feel it particularly hot right after the

appliance is installed or during the summer. You can be assured that this

is not a problem and is quite normal.

global_main.book.book Page 43 Tuesday, January 19, 2021 6:41 PM

Summary of Contents for GSJ461DIDV

Page 1: ...tallation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL67447819 Rev 07_012021 www lg com Copyright 2016 2021 LG Electronics Inc All Rights Reserved global_main book book Page 1 Tuesday January 19 2021 6 41 PM ...

Page 2: ...tion 12 Removing the Fridge and Freezer Door 13 Connecting the Water Line 15 Levelling and Door Alignment 16 Turning on the Power 17 Moving the Appliance for Relocation 18 OPERATION Before Use 19 Product Features 21 Control Panel 24 Ice and Water Dispenser 25 Automatic Icemaker 27 InstaView 29 Door in Door 30 Drawer 30 Shelf 31 Door Basket 32 SMART FUNCTIONS LG ThinQ Application 33 Smart Diagnosis...

Page 3: ...Water Filter 37 TROUBLESHOOTING Before Calling for Service 40 global_main book book Page 3 Tuesday January 19 2021 6 41 PM ...

Page 4: ...om 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol c...

Page 5: ...s motels and other residential type environments bed and breakfast type environments catering and similar non retail applications This refrigerating appliance is not intended to be used as a built in appliance This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts o...

Page 6: ...ans to accelerate the defrosting process Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours Do not use electrical appliances inside the refrigerator Make sure not to get a body part such as a hand or foot stuck while moving the appliance Disconnect the power cord before cleaning the appliance interior or exterior Do not spray water or inflammab...

Page 7: ...he appliance securely Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the heat from heating appliances such...

Page 8: ...an cause suffocation Do not plug the appliance into a multi socket adapter which does not have a power cable mounted The appliance should be connected to a dedicated power line which is separately fused Do not use a multi socket outlet which is not properly grounded portable In case of using a properly grounded multi socket outlet portable use the multi socket outlet with the current capacity of t...

Page 9: ...ffocation Do not put animals such as pets into the appliance Do not place heavy or fragile objects containers filled with liquid combustible substances flammable objects such as candles lamps etc or heating devices such as stoves heaters etc on the appliance Do not place any electronic appliance such as heater and mobile phone inside the appliance If there is a gas leakage isobutane propane natura...

Page 10: ...shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands Do not hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dishes on the door baskets Do not o...

Page 11: ...icates that waste electrical and electronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products a...

Page 12: ...tures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Type A mm Type B mm A 912 9...

Page 13: ...death fire or electric shock Removing the Fridge Door 1 Disconnect all wire harnesses a 2 Rotate the hinge lever b clockwise Lift the top hinge c free of the hinge lever latch d CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward It is recommended that two or more people carry out the door removal and refitting 3 Lift the fridge door until it...

Page 14: ...nge lever latch h CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward It is recommended that two or more people carry out the door removal and refitting 5 Lift the freezer door until it is free of the bottom hinge assembly CAUTION Place the door on a non scratching surface with the inner side facing up Refitting the Fridge and Freezer Door Refit the door...

Page 15: ...water pressure to the reverse osmosis system needs to be a minimum of 138 kPa to 827 kPa 1 4 8 4 kgf cm WARNING Unplug the appliance before carrying out any work on connecting the water line Failure to do so may cause electric shock Only connect the water line to a cold water supply Failure to do so may cause the water filter to malfunction Water hammer water banging in the pipes in house plumbing...

Page 16: ...kflow prevention valve according to EN 1717 you have to use an extra backflow prevention valve compliant with German drinking water ordinance between water tap and water inlet hose Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for possible leaks due to poorly fitted hoses 2 Press and hold the Water Filter button for three seconds ...

Page 17: ...e the spanner a to loosen the keeper nut by turning it to the left 2 Use the spanner b to adjust the height by turning the adjustment hinge pin to the left or to the right CAUTION Do not adjust the height of the appliance door more than 3 mm 3 Use the spanner a to fasten the keeper nut by turning it to the right NOTE Leveling the doors may not be possible when the floor is not leveled or is of wea...

Page 18: ...liance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than two people carefully When transporting the appliance over a long distance keep the appliance upright 5 After installing the appliance connect the...

Page 19: ...an from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew...

Page 20: ...n the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check the condition of the food Maximum Freezing Capacity Express Frz function will allow the freezer to reach its maximum freezing capaci...

Page 21: ...r temperature and freezer temperature the water filter condition and the dispenser mode b Door in Door 1 This is a convenient storage area for frequently used items that require easy access c Door in Door Lever 1 Opens Door in Door d InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to commonly used food items global_main book book Page 21 Tuesday January 19 20...

Page 22: ...pen the door b Automatic Icemaker 1 This is where ice is automatically produced and stored c Freezer Shelf 1 Stores frozen food such as meat fish and ice cream To freeze food items quickly store the food on a shelf except for the top shelf Food items will freeze most quickly on any shelves except for the top shelf d Freezer Drawer 1 global_main book book Page 22 Tuesday January 19 2021 6 41 PM ...

Page 23: ...res containers and tall bottles using the bottle rack CAUTION Do not store short bottles or containers The items may fall and cause an injury or appliance damage i Air Filter 1 Reduces odours inside the fridge compartment j Snack Drawer 1 Stores small packages of refrigerated foods k Temperature Sensor 1 This sensor senses the temperature of the fridge compartment Maintain the distance between the...

Page 24: ...r a specific period has passed c Freezer Press this button repeatedly to select a desired temperature between 24 C and 14 C The initial freezer temperature is 19 C d Fridge Press this button repeatedly to select a desired temperature between 1 C and 7 C The initial fridge temperature is 4 C NOTE The actual inner temperature varies depending on the food status as the indicated setting temperature i...

Page 25: ...fore Using the Ice and Water Dispenser CAUTION Keep children away from the dispenser to prevent children playing with or damaging the controls Throw away the first few batches of ice about 20 cubes and 7 cups of water This is also necessary if the appliance has not been used for a long time Clean the water dispensing system if they have not been used for 48 hours Flush the water system connected t...

Page 26: ...tes Press the dispenser paddle a with a glass or other container to dispense cubed ice water or crushed ice Cleaning the Dispenser Cleaning the Ice and Water Outlet Wipe the water outlet a or ice outlet b frequently with a clean cloth as it may get dirty easily NOTE Lint from a cloth may adhere to the outlets Cleaning the Dispenser Tray Wipe the entire area with a damp cloth The dispenser tray may...

Page 27: ...quantity may be affected and may result in no ice being made If there is no water in the water dispenser tank the cold water and ice dispensing function of the dispenser cannot be used Check if there is water in the water dispenser tank and then fill it with water if there is not Wait at least 15 seconds before removing the water tank after having dispensed water or ice from the dispenser Sound fr...

Page 28: ...he ice inside the ice bin if you go on vacation or if an extended power outage occurs Water from melting ice may drop from the dispenser onto the floor Freezer Icemaker The automatic icemaker can automatically make 40 84 cubes at a time within a 24 hour period if conditions are favorable This amount may vary according to the environment ambient temperature around the appliance frequency of the doo...

Page 29: ...unds You May Hear The icemaker water valve will buzz as the icemaker fills with water If the power switch is in the ON position it will buzz even if it has not yet been hooked up to water To stop the buzzing move the power switch to OFF O NOTE Do not keep the power turned on to the icemaker if the water line is not connected Doing so can damage the icemaker Preparing for Vacation If the ambient te...

Page 30: ...s door Door in Door This feature is only available on some models Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens There is plenty of storage space inside the door in door and its surrounding baskets allowing you to store food in an organized manner CAUTION Do not open the door of the appliance with the door in door open or do not open the door i...

Page 31: ...tents of the drawer Hold the handle of the vegetable drawers and gently pull them out 2 Lift the vegetable drawer up and remove it by pulling it out 3 Mount them in the reverse order of the removal process CAUTION Always empty the drawers before removing them and use both hands when removing and refitting them Make sure that the fridge doors are fully open before removing and assembling the drawer...

Page 32: ...en temperature changes or impact Make sure that shelves are level from one side to the other Failure to do so may result in the shelf falling or food spilling Door Basket Removing Refitting the Door Basket 1 Hold both edges of the basket and remove it by lifting it upward 2 Refit the door baskets in the reverse order of the removal process 3 Mount them in the reverse order of the removal process g...

Page 33: ...th becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or refe...

Page 34: ...pplication and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The f icon will be turned off Declaration of Conformity Hereby LG Electronics declares that the radio equipment type Refrigerator is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available...

Page 35: ...cation Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the Lock button to activate the lock function If the display has been locked for over 5 minutes you must deact...

Page 36: ... For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain This helps reduce surface staining and tarnishing Cleaning the Interior When removing a s...

Page 37: ...not allow children to have access to small parts during the installation of this product Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts CAUTION Do not install if water pressure exceeds 827 kPa If your water pr...

Page 38: ...penser output decreases To purchase a replacement water filter Use replacement cartridge ADQ736939 Visit your local dealer or distributor or contact the LG Electronics Customer Information Centre For further assistance visit our website at lg com Thread Nut Type 1 1 Loose the screw cap 2 Pull the pipe out from the water filter cap until the colored line a is visble 3 Push the pipe into the water f...

Page 39: ...er has been activated 6 Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system CAUTION Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage NOTE Application Guidelines Water Supply Parameters Service Flow 1 9 lpm Water Supply Community or Private Well Potable...

Page 40: ...the automatic icemaker Please wait Did you set the ice maker switch or the automatic icemaker button on the control panel to ON Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel For more details on how to use visit LG Electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature...

Page 41: ...ilter Water tastes strange Is the taste of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter accord...

Page 42: ...iance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you put in too much food Maintain an appropriate space between food Are the appliance doors com...

Page 43: ...he fridge or freezer compartment Is the air entry or exit of the freezer compartment blocked Make sure that air entry or exit is not blocked so that the air can circulate inside Is the freezer compartment overfilled Maintain an appropriate space between items Frost or condensation has formed inside or outside the appliance Did you open and close the appliance door frequently or is the appliance do...

Page 44: ...ance door within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front levelling legs extended the appliance level and doors aligned Once the door baskets are filled the doors may become misaligned pr...

Page 45: ...g noises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was moved while operating Normal opera...

Page 46: ... the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a co...

Page 47: ... the model name valid from 1st March 2021 Scan the QR code on the energy label supplied with the appliance which provides a web link to the information related to the performance of the appliance in the EU EPREL database Keep the energy label for reference and all other documents supplied with the appliance valid from 1st March 2021 The model name can be found on the rating label of the appliance ...

Page 48: ...Memo global_main book book Page 48 Tuesday January 19 2021 6 41 PM ...

Page 49: ...Memo global_main book book Page 48 Tuesday January 19 2021 6 41 PM ...

Page 50: ...Memo global_main book book Page 48 Tuesday January 19 2021 6 41 PM ...

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