LG GSB6616PS Owner'S Manual Download

Page: 33 / 40

TROUBLESHOOTING

ENGLISH

Parts & Features

Frost or condensation

has formed inside or

outside the appliance.

Is the installation environment humid?

• Condensation can appear on the exterior of the appliance if the installation

area is too humid or on a humid day such as a rainy day. Wipe off any

moisture with a dry cloth.

The side or front of the

appliance is warm.

There are anti condensation pipes fitted to these areas of the appliance

to reduce condensation forming from around the door area.

• The heat releasing pipe to prevent condensation is installed on the front

and side of the appliance. You may feel it particularly hot right after the

appliance is installed or during the summer. You can be assured that this

is not a problem and is quite normal.

There is water inside or

outside of the

appliance.

Is there water leakage around the appliance?

• Check if the water has leaked from a sink or another place.

Is there water on the bottom of the appliance?

• Check if the water is from the thawed frozen food or a broken or dropped

container.

Symptoms

Possible Cause & Solution

The appliance door is

not closed tightly.

Is the appliance leaning forward?

• Adjust the front feet to raise the front side slightly.

Were the shelves properly assembled?

• Refit the shelves if needed.

Did you close the door with excessive force?

• If you apply too much force or speed when closing the door, it may remain

briefly open before closing. Make sure that you do not slam the door

closed. Close the door gently.

It is difficult to open

the appliance door.

Did you open the door right after you closed it?

• If you try to open the appliance door within one minute after you closed it,

you may have difficulties because of the pressure inside the appliance. Try

to open the appliance door again in a few minutes so that the internal

pressure stabilizes.

Door mullion does not

fold in and out

properly.

Are front levelling legs extended, the appliance level, and doors aligned?

• Once the door baskets are filled, the doors may become misaligned,

preventing the door mullion or the Auto Open Door function from working

properly. Extend both front levelling legs fully so they are in firm contact

with the floor. Follow the instruction in the Door Alignment section to raise

the left fridge door until the door mullion is once again working properly.

Adjust the right fridge door so it aligns with the left fridge door.

Symptoms

Possible Cause & Solution

Summary of Contents for GSB6616PS

Page 1: ...refully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL69905408 Rev 09_031622 www lg com Copyright 2017 2022 LG Electronics Inc All Rights Reserved ...

Page 2: ...HE ENVIRONMENT 10 INSTALLATION Before Installation 11 Removing the Fridge and Freezer Door 12 Levelling and Door Alignment 13 Turning on the Power 14 Moving the Appliance for Relocation 15 OPERATION Before Use 16 Product Features 18 Control Panel 21 Door in Door 22 Drawer 23 Shelf 23 Icemaker 24 Door Basket 25 SMART FUNCTIONS LG ThinQ Application 26 Smart Diagnosis 27 MAINTENANCE Cleaning 29 Air F...

Page 3: ...nce can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause ri...

Page 4: ...es and by clients in hotels motels and other residential type environments bed and breakfast type environments catering and similar non retail applications This refrigerating appliance is not intended to be used as a built in appliance This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken...

Page 5: ...use mechanical devices or other means to accelerate the defrosting process Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours Do not use electrical appliances inside the refrigerator Make sure not to get a body part such as a hand or foot stuck while moving the appliance Disconnect the power cord before cleaning the appliance interior or exteri...

Page 6: ...o or more people holding the appliance securely Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the heat fr...

Page 7: ...children The packaging materials can cause suffocation Do not plug the appliance into a multi socket adapter which does not have a power cable mounted The appliance should be connected to a dedicated power line which is separately fused Do not use a multi socket outlet which is not properly grounded portable In case of using a properly grounded multi socket outlet portable use the multi socket out...

Page 8: ...the appliance can cause suffocation Do not put animals such as pets into the appliance Do not place heavy or fragile objects containers filled with liquid combustible substances flammable objects such as candles lamps etc or heating devices such as stoves heaters etc on the appliance Do not place any electronic appliance such as heater and mobile phone inside the appliance If there is a gas leakag...

Page 9: ... drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands Do not hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side ...

Page 10: ... out wheeled bin symbol indicates that waste electrical and electronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used...

Page 11: ...ending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Accessories 1 This feature is only a...

Page 12: ...ew from the hinge cover at the top of the appliance Lift the hook located at the bottom of the front side of the cover with a flat head screwdriver 2 Disconnect all wire harnesses a Unscrew the ground wire b 3 Rotate the hinge lever e counterclockwise Lift the top hinge d free of the hinge lever latch c CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward...

Page 13: ...fitting 3 Lift the fridge door until it is free of the bottom hinge assembly CAUTION Place the door on a non scratching surface with the inner side facing up Refitting the Fridge and Freezer Door Refit the doors in the reverse sequence of their removal once the appliance has been passed through all access doors CAUTION Install the fridge door first Levelling and Door Alignment Before Beginning Whe...

Page 14: ...rning it to the left 2 Use the spanner b to adjust the height by turning the adjustment hinge pin to the left or to the right CAUTION Do not adjust the height of the appliance door more than 3 mm 3 Use the spanner a to fasten the keeper nut by turning it to the right NOTE Leveling the doors may not be possible when the floor is not leveled or is of weak or poor construction The refrigerator is hea...

Page 15: ...t and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than two people carefully When transporting the appliance over a long distance keep the appliance upright 5 After installing the appliance connect the power plug into a mains outlet socket...

Page 16: ...from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy keep all inner parts e g door bins drawers and shelves on their original location Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to ...

Page 17: ...f When the power supply gets back to normal check the condition of the food Maximum Freezing Capacity Express Freeze function will allow the freezer to reach its maximum freezing capacity This generally takes up to 24 hours and automatically switches off Express Freeze must be switched on for 7 hours before fresh products are placed in the freezer compartment To get better air circulation insert a...

Page 18: ...m model to model Exterior 1 This feature is only available on some models a Control Panel Sets the refrigerator temperature and freezer temperature b Door in Door 1 This is a convenient storage area for frequently used items that require easy access c Door in Door Lever 1 Opens Door in Door ...

Page 19: ...freeze most quickly on any shelves except for the top shelf d Icemaker 1 This is where ice is manually produced and stored e Freezer Drawer 1 Stores frozen food for longer storage The bottom drawer is not 2 star compartment according to new energy labeling regulation EU 2019 2016 f Door in Door Compartment 1 Stores commonly used food items such as beverages and snacks g Fridge Shelf Stores refrige...

Page 20: ...rigerated foods k Temperature Sensor 1 This sensor senses the temperature of the fridge compartment Maintain the distance between the sensor and food to accurately sense the temperature l Fridge Drawer Stores fruits and vegetables to keep fresh for as long as possible m Egg Box 1 Stores eggs Do not use it as the ice bin or place it on the shelf on top of the fridge or the vegetable drawer n Fridge...

Page 21: ... b Freezer Press this button repeatedly to select a desired temperature between 24 C and 14 C The initial freezer temperature is 19 C c Pure N Fresh 1 This function reduces odours inside the fridge If the Replace indicator lights up replace the filter d Express Freeze This function can quickly freeze a large amount of ice or frozen foods This function is enabled and disabled in turn each time you ...

Page 22: ...operate Door in Door This feature is only available on some models Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens There is plenty of storage space inside the door in door and its surrounding baskets allowing you to store food in an organized manner CAUTION Do not open the door of the appliance with the door in door open or do not open the door ...

Page 23: ...de will be closed and will maintain any humidity that is currently in the crisper drawer Removing Refitting the Drawers 1 Remove the contents of the drawer Hold the handle of the vegetable drawers and gently pull them out 2 Lift the vegetable drawer up and remove it by pulling it out 3 Mount them in the reverse order of the removal process CAUTION Always empty the drawers before removing them and ...

Page 24: ...er tank NOTE The icemaker produces ice normally once approximately 48 hours have passed after the appliance is initially installed If half frozen ice is put into the ice storage bin it will cause the exiting ice cubes to lump together It takes about 4 hours at 20 C for ice production If the freezer door is frequently opened warm air enters the freezer compartment It may take a longer time to freez...

Page 25: ...reezer compartment 2 After the water is frozen hold theice tray at its ends and twist gently NOTE You can remove the icemaker or ice storage bin to create more space inside the freezer if you do not use it Door Basket Removing Refitting the Door Basket 1 Hold both edges of the basket and remove it by lifting it upward 2 Refit the door baskets in the reverse order of the removal process ...

Page 26: ...ar the signal strength becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your ...

Page 27: ...the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that have the obligations to disclose source code that is contained in this product and to access all referred license terms copyright notices and oth...

Page 28: ...o activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Freezer button for three seconds or longer while holding your phone to the speaker until the data transfer is complete 4 After the data transfer is complete the diagnosi...

Page 29: ...ge For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain This helps reduce surface staining and tarnishing Cleaning the Interior When removing a...

Page 30: ... the control panel replace the air filter 2 Hold and remove the filter cover by rotating it counterclockwise 3 Remove the filter inside the cover and replace it with a new air filter 4 Insert the filter cover by rotating it clockwise 5 To reset the filter replacement period press and hold the Pure N Fresh button on the control panel for more than 3 seconds The Replace icon on the control panel wil...

Page 31: ... electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling i...

Page 32: ...e temperature difference from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frost has formed in the freezer compartment Doors may not be closed properly Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed Did you store h...

Page 33: ...sed tightly Is the appliance leaning forward Adjust the front feet to raise the front side slightly Were the shelves properly assembled Refit the shelves if needed Did you close the door with excessive force If you apply too much force or speed when closing the door it may remain briefly open before closing Make sure that you do not slam the door closed Close the door gently It is difficult to ope...

Page 34: ...g noises The defrost control will click when the automatic defrost cycle begins and ends The thermostat control or appliance control on some models will also click when cycling on and off Normal Operation Rattling noises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operati...

Page 35: ...ot connected to the Wi Fi network The password for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorre...

Page 36: ... For more information about the energy efficiency of the appliance visit https ec europa eu and search using the model name valid from 1st March 2021 Scan the QR code on the energy label supplied with the appliance which provides a web link to the information related to the performance of the appliance in the EU EPREL database Keep the energy label for reference and all other documents supplied wi...

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