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Appendix

10

Troubleshooting

If you are experiencing problems with the drive, verify the following items.
Since the problem may be caused by a device other than the drive, check
other things such as system settings or other software being used, etc.
If you cannot resolve the problem after verifying these items, contact your
dealer or our customer service department.

Problem

Cannot play a DVD
or CD in the drive or
certain types of discs
cannot be read in the
drive.

Disc tray cannot be
opened

Drive is not detected
by the system.

Drive will not play
media or certain
types of CD or DVD
media

1. The disc is not inserted

correctly.

2. The disc is dirty.
3. The pick-up lens is dirty.
4. The disc is scratched or

warped.

5. The disc uses a region

code that cannot be
played on the drive.

1. AC Plug is not connected

to AC outlet.

2. Power Switch is not

turned on.

1. The USB 2.0 converter

cable  is not properly
connected.

2. Power Switch is not

turned on.

1. The disc doesn’t match

your system. Is the media
disc the correct format for
the type of system that
you are using.

2. Virus possibility.

1. Reinsert the disc 

correctly.

2. Clean the disc surface.
3. Clean the pick-up lens.
4. Change the disc.

5. Refer to your system 

manual for help.

1. Connect the AC plug 

tightly.

2. Turn the Power Switch on

and try again.

1.Make sure USB 2.0 converter

cable is connected properly
and re-install the device driver.

2. Turn the Power Switch on

and try again.

1. Check the disc format.

(on a PC an ISO 9660 IBM
compatible PC format as
opposed to Apple/Mac HFS
disc or UNIX disc 
formats will not function)

2. Has the Windows DVD-ROM

software driver program
been corrupted by a virus?
Run a Virus Scan program
and repair if possible.

Possible Cause

Possible Solution

Summary of Contents for GSA-5160D

Page 1: ...External External Super Multi D Super Multi DVD Re VD Rewriter writer GSA 5160D English Français Español Português ...

Page 2: ...inst harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or ...

Page 3: ... Disc ReWritable Ultra Speed may result in data loss DVD R Double Layer media may have compatibility problem with other drives This product is manufactured to comply with the radio interference requirements of EEC DIRECTIVE 89 336 EEC 93 68 EEC and 73 23 EEC CAUTION VISIBLE AND INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO THE BEAM VARNING OSYNLIG LASERSTRÄLNING NÄR DENNA DEL ÄR ÖPPNAD STR...

Page 4: ...ration Loading and ejecting a disc 8 Playing a music CD 9 Playing DVD video and MPEG2 movie video 9 Appendix Troubleshooting 10 Specifications 11 Microsoft and Windows are trademarks registered in the United States and other countries by the Microsoft Corporation The company names and product names written in this manual are trademarks or registered trademarks of the respective companies Contents ...

Page 5: ... max Writing CD RW 16X max Writing DVD R 8X max Writing DVD R 5X max Writing DVD RAM 4X max Writing DVD RW DVD RW 2 4X Writing DVD R Double layer 40X max Reading CD ROM CD R 40X max Reading CD RW 16X max Reading DVD ROM single 8X max Reading DVD ROM dual 10X max Reading DVD R DVD R 8X max Reading DVD RW DVD RW DVD VIDEO 5X Reading DVD RAM Package contents Introduction 2 Item Quantity A External Su...

Page 6: ...ements Computer This unit can be operated in the system environment explained here Cautions Compatibility problem in write read function may occur with some DVD R Double Layer media depending on the media manufacturing quality Pentium 4 2 8GHz or Higher with IBM PC or Compatible 512MB of RAM or greater 10GB or more free space The free space needed for writing depends on the quantity of data USB po...

Page 7: ...ay cause abnormal operation Make sure to remove the disc before moving the drive to prevent the possible damage to the disc Prevent foreign objects such as liquids or metal from entering the drive and in the case a foreign object enters the drive please consult the dealer where the drive was purchased Don t interrupt the electric power while the drive is operating While drive is operating don t mo...

Page 8: ...ng session Write The green color is flashed during disc writing sessions CD R RW DVD R RW The green color is displayed during disc writing session DVD RAM DVD R RW 3 Emergency Eject Hole 4 Stop Eject Button 5 1394 Connector 6 pin This connector is used to connect to the 1394 FireWire 6 USB Connector This connector is used to connect to the USB converter cable 7 Power Switch Use this switch to turn...

Page 9: ...e USB converter cable or IEEE 1394 cable to your computer 3 Connect the AC adapter plug to the power connector at the rear of the drive Attach the AC adapter to the AC wall outlet 4 When the computer is ready confirm that the drive is detected And then insert the supplied software CD into the External Super Multi DVD Rewriter and install the software Please do not turn off the drive while the comp...

Page 10: ...ing operation 1 Stop the application software being currently used 2 Click the icon of the taskbar located on your screen s bottom right side 3 Click Safely Remove USB Mass Storage Device Drive x 4 Click Ok and then remove the USB converter cable Don t remove the USB converter cable when the busy indicator on the drive blinks or during computer startup NOTE ...

Page 11: ...e of a drive failure or a power outage NOTE Don t use this feature except in an emergency 1 Turn the power OFF 2 Poke a fine tipped object such as a straightened heavy duty paper clip into the small hole above the eject button The front door will pop open and the disk tray will come partway out 3 Pull the front door to open it all the way then grip the disc tray between thumb and forefinger and ge...

Page 12: ...oftware and put it away for safekeeping Inserting a DVD Video disc into the drive and it will play automatically DVD video region code Each region around the world has a different region number on the DVD video movies being sold in a region The region code can be changed to other regions up to 5 times by using the software decoder PowerDVD If you change the region code 5 times the drive will lock ...

Page 13: ...layed on the drive 1 AC Plug is not connected to AC outlet 2 Power Switch is not turned on 1 The USB 2 0 converter cable is not properly connected 2 Power Switch is not turned on 1 The disc doesn t match your system Is the media disc the correct format for the type of system that you are using 2 Virus possibility 1 Reinsert the disc correctly 2 Clean the disc surface 3 Clean the pick up lens 4 Cha...

Page 14: ...RAM 165msec Typical Buffer capacity 2 Mbytes MTBF 100000 Power On Hours Duty Cycle 10 Read Write CD R CD RW DVD RW DVD RW DVD RAM Writing Methods Disc at once Track at once Multi session Packet Write Power Requirement AC Adapter Input 100 240V AC 50 60 Hz Output 5V 12V 1 5A Operating Environment Temperature 5 to 35 degC Humidity 20 to 80 Storage Environment Temperature 20 to 55 degC Humidity 15 to...

Page 15: ...ect sunlight and away from heat sources Excessive vibration or a sudden jolt to the drive during operation may cause a malfunction Avoid exposing the drive to sudden changes in temperature as it may cause condensation to collect inside the drive Copyright 2004 LG Electronics U S A Inc 1000 Sylvan Ave Englewood Cliffs NJ 07632 U S A or http www lgusa com LG Electronics Canada Inc 550 MATHESON Blvd ...

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