LG GRX-334DPBC Owner'S Manual Download

Page: 36 / 52

SMART FUNCTIONS

SMART FUNCTIONS

LG ThinQ Application

This feature is only available on models with Wi-Fi.
The

LG ThinQ

application allows you to

communicate with the appliance using a

smartphone.

LG ThinQ Application Features

Communicate with the appliance from a

smartphone using the convenient smart features.

Smart Diagnosis

• If you experience a problem while using the

appliance, this smart diagnosis feature will help

you diagnose the problem.

Settings

• Allows you to set various options on the

appliance and in the application.

NOTE

• If you change your wireless router, internet

service provider, or password, delete the

registered appliance from the

LG ThinQ

application and register it again.

• The application is subject to change for

appliance improvement purposes without notice

to users.

• Functions may vary by model.

Before Using LG ThinQ

Application

Check the distance between the appliance and

the wireless router (Wi-Fi network).
• If the distance between the appliance and

the wireless router is too far, the signal

strength becomes weak. It may take a long

time to register or installation may fail.

Turn off the

Mobile data

Cellular Data

your smartphone.

Connect your smartphone to the wireless

router.

NOTE

• To verify the Wi-Fi connection, check that

icon

on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks

only. To check your network frequency, contact

your Internet service provider or refer to your

wireless router manual.

•

LG ThinQ

is not responsible for any network

connection problems or any faults,

malfunctions, or errors caused by network

connection.

• If the appliance is having trouble connecting to

the Wi-Fi network, it may be too far from the

router. Purchase a Wi-Fi repeater (range

extender) to improve the Wi-Fi signal strength.

• The Wi-Fi connection may not connect or may be

interrupted because of the home network

environment.

• The network connection may not work properly

depending on the Internet service provider.

• The surrounding wireless environment can

make the wireless network service run slowly.

• The appliance cannot be registered due to

problems with the wireless signal transmission.

Unplug the appliance and wait about a minute

before trying again.

Summary of Contents for GRX-334DPBC

Page 1: ...refully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71667911 Rev 01_020521 www lg com Copyright 2020 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ... INSTALLATION Before Installation 12 Removing the Fridge and Freezer Door 13 Connecting the Water Line 15 Levelling and Door Alignment 16 Turning on the Power 18 Moving the Appliance for Relocation 19 OPERATION Before Use 20 Product Features 22 Control Panel 26 Ice and Water Dispenser 27 Automatic Icemaker 28 InstaView 30 Door in Door 31 Extra Space 33 Drawer 33 Shelf 34 Door Basket 35 SMART FUNCT...

Page 3: ...Water Filter 40 TROUBLESHOOTING Before Calling for Service 42 APPENDIX Information 49 ...

Page 4: ...owing Technical Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully...

Page 5: ...rigerant and insulation blowing gas used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets...

Page 6: ...rasive etc over the interior or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in ...

Page 7: ...e in a place where it is easy to unplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories ...

Page 8: ...liance Operation Do not use the appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long perio...

Page 9: ... propane natural gas etc do not touch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substanc...

Page 10: ...oor baskets Do not open or close the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on the power cable or water hose Never eat frozen foods immediately after they have been taken out in the freezer compartment Make sure not to get a hand or foot ...

Page 11: ...ream via designated collection facilities appointed by the government or the local authorities The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health For more detailed information about disposal of your old appliance please contact your city office waste disposal service or the shop where you purchased the product ...

Page 12: ... limited range of ambient temperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and ...

Page 13: ...w these instructions may result in death fire or electric shock Removing the Hinge Cover Remove the screws from the hinge cover at the top of the appliance Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver Removing the Left Fridge Door 1 The water supply line is connected to the top right part at the back of the appliance Hold the water sup...

Page 14: ...sconnect all wire harnesses a NOTE The number of wire harnesses may vary depending on the model 2 Rotate the hinge lever b clockwise Lift the top hinge c free of the hinge lever latch d CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward It is recommended that two or more people carry out the door removal and refitting 3 Lift the right fridge...

Page 15: ...ater Line This section is applied only to models with plumbed water or ice dispenser Water Supply Requirements A cold water supply with water pressure between 138 kPa and 827 kPa 1 4 8 4 kgf cm is required to operate the water dispenser If the refrigerator is installed in an area with low water pressure below 138 kPa you can install a booster pump to compensate for the low pressure If a reverse os...

Page 16: ...ector is pushed onto the pipe 2 Ensure that the rubber washer is fitted to the inside of the tap connector before screwing it onto the tap A separate connector or adaptor may need to be purchased if your tap fitting does not match the thread size of the connector provided Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for possible ...

Page 17: ...rd lean even when the front legs are turned all the way Use the spanner a to adjust the height by turning the levelling leg to the left to raise it or to the right to lower it Door Alignment for Freezer Door If the door of the appliance is not level adjust the difference in the height of appliance door 1 Open the door and use the spanner a to loosen the keeper nut by turning it to the left 2 Use t...

Page 18: ... rotate the door hinge bolt Door Alignment for Right Fridge Door Standard Door Model Open the fridge door and use the spanner c to rotate the door hinge bolt Door Alignment for Right Fridge Door Door in Door Model Adjust the left fridge door first If the door is too low lift the right door up and use a pair of long nose pliers to insert C Clips until both doors are level Turning on the Power Conne...

Page 19: ...t and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than two people carefully When transporting the appliance over a long distance keep the appliance upright 5 After installing the appliance connect the power plug into a mains outlet socket...

Page 20: ...e power the repair technician from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has coo...

Page 21: ...er moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check the condition of the food Maximum Freezing Capacity Express Freeze function will allow the freezer to reach its...

Page 22: ... feature is only available on some models a Control Panel Sets the fridge temperature and freezer temperature the water filter condition and the dispenser mode b InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to frequently used food items c Door in Door Lever 1 Opens the Door in Door ...

Page 23: ...23 OPERATION ENGLISH Interior Two Star a 1 This feature is only available on some models Standard Door Model Door in Door Model ...

Page 24: ...ks and sauce containers e Door Mullion Prevents the cold air of the fridge from leaking CAUTION To reduce the risk of scratching the door or breaking the center door mullion make sure that the refrigerator door mullion is always folded in f Dairy Basket Stores dairy foods such as butter and cheese g Fridge Shelf Stores refrigerated foods and fresh foods Stores the foods with higher moisture conten...

Page 25: ...ace 1 Stores small food items such as cheese and ham l LED Lamp The LED lamp on the bottom of the fridge door lights up when you open the freezer door m Freezer Door Basket Stores small packages of frozen food Do not store ice cream or food which will be stored for a long period of time n Freezer Tray Stores small packaged frozen food or frequently used foods The sliding trays allow easy access an...

Page 26: ...al setup of the LG ThinQ application c Freezer Press this button repeatedly to select a desired temperature between 23 C and 15 C The default freezer temperature is 18 C d Fridge Press this button repeatedly to select a desired temperature between 1 C and 7 C The default fridge temperature is 3 C NOTE The actual inner temperature varies depending on the food status as the indicated setting tempera...

Page 27: ...glass or other container to dispense cubed ice water or crushed ice NOTE The control panel automatically turns off for energy saving When the appliance is in the energy saving mode the display remains off until a door is opened or a button is pressed Once on the display remains on for 20 seconds If there is any finger or skin contacts to the control panel while cleaning it the button function may ...

Page 28: ... tank If ice is not used frequently or the freezer set temperature is too warm it may also lump together It is normal for milky cloudy water to be dispensed after replacing the water filter This air in the water will eventually clear and is safe to drink during this transition Using the Ice and Water Dispenser Press the dispenser selection button repeatedly until the light above the icon that you ...

Page 29: ...nto a glass before filling it with water or other beverages Splashing will occur if ice is dispensed into a glass that already contains liquid Never use a glass that is exceptionally narrow or deep Ice may jam in the ice passage affecting the performance of the appliance Keep the glass at a proper distance from the ice outlet A glass held too close to the outlet may prevent ice from dispensing Dis...

Page 30: ...rn the automatic icemaker On Off press the power switch on the icemaker to the ON or OFF O position Normal Sounds You May Hear The icemaker water valve will buzz as the icemaker fills with water If the power switch is in the ON position it will buzz even if it has not yet been hooked up to water To stop the buzzing move the power switch to OFF O NOTE Do not keep the power turned on to the icemaker...

Page 31: ...tivate if a loud noise occurs near the refrigerator Clean the glass door with a dry cloth To remove stubborn stains slightly moisten a clean cloth with lukewarm water or a glass cleaner Do not spray glass cleaner directly at the glass door Door in Door This feature is only available on some models Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens ...

Page 32: ...ting the Door in Door Case CAUTION Remove contents from the Door in Door compartment before removal 1 Open the doors completely and remove the contents of the Door in Door case Lift up and pull out the Door in Door case 2 Lift up and remove the dairy basket from the whole case 3 Lift up the basket to the top position 4 Remove the screws from each of the side rails and lift up and remove the basket...

Page 33: ...ing and refitting them Make sure that the fridge doors are fully open before removing and refitting the drawers Using the Fridge Drawer This feature is only available on some models The crispers provide fresher tasting fruit and vegetables by letting you easily control humidity inside the drawer You can control the amount of humidity in the moisture sealed crispers by adjusting the control to any ...

Page 34: ...are heavy Always use two hands when removing or refitting the drawers to avoid product damage or personal injury Always open the freezer doors completely before removing or refitting the drawers Shelf CAUTION Glass shelves are heavy Use special care when removing them Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact...

Page 35: ...t clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Door Basket Removing Refitting the Door Basket 1 To remove the baskets simply lift the basket up and pull straight out 2 To refit the the basket slide the bin in the above the desired support and gently push down until it snaps into place ...

Page 36: ...s too far the signal strength becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Intern...

Page 37: ...unction press and hold the Wi Fi button for 3 seconds The f icon will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download L...

Page 38: ...o activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Freezer button for three seconds or longer while holding your phone to the speaker until the data transfer is complete 4 After the data transfer is complete the diagnosi...

Page 39: ... on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the gra...

Page 40: ...d every 6 months at the rated capacity or if a noticeable reduction in flow rate occurs Where a backflow prevention device is installed on a water system a device for controlling pressure due to thermal expansion must be installed Ensure all tubing and fittings are secure and free of leaks NOTE While the testing was performed under standard laboratory conditions actual performance may vary It is e...

Page 41: ...rapped air and contaminants from the system CAUTION Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage NOTE Application Guidelines Water Supply Parameters Service Flow 1 9 lpm Water Supply Community or Private Well Potable Water Water Pressure 138 827 kPa Water Temperature 0 6 37 8 C Capacity 757 li...

Page 42: ...4 hours to produce more ice in the automatic icemaker Please wait Did you set the ice maker switch or the automatic icemaker button on the control panel to ON Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel For more details on how to use visit LG Electronics website or use your smart device Is the temperature of the freezer compartment set ...

Page 43: ...regardless of the life of the filter Water tastes strange Is the taste of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommend...

Page 44: ...to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you put in too much food Maintain an appropriate space between f...

Page 45: ...od first before putting it in the fridge or freezer compartment Is the air entry or exit of the freezer compartment blocked Make sure that air entry or exit is not blocked so that the air can circulate inside Is the freezer compartment overfilled Maintain an appropriate space between items Frost or condensation has formed inside or outside the appliance Did you open and close the appliance door fr...

Page 46: ...it If you try to open the appliance door within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front levelling legs extended the appliance level and doors aligned Once the door baskets are filled the...

Page 47: ...nd off Normal Operation Rattling noises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was mov...

Page 48: ...obile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wire...

Page 49: ...onsumption will depend on how the appliance is used and where it is located Fresh Food Storage Volume L 464 Frozen Food Storage Volume L 226 26 Design temperature of other compartments 14 Frost Free Compartments Fresh Food Frozen Food Temperature Rise time h 15 Freezing Capacity kg 24h 11 Climate class T This appliance is intended to be used at ambient temperature between 16 and 43 Airborne acoust...

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