LG GRX-274DPB Manual Download Page 44

Page: 44 / 52

TROUBLESHOOTING

Symptoms

Reason

Solution

There is no

refrigeration or

freezing.

Is there a power interruption?

•

Check the power of other

appliances.

If the power plug unplugged

from the outlet?

•

Plug the power plug in the outlet

properly.

There is poor

refrigeration or

freezing.

Is the fridge or freezer

temperature set to its warmest

setting?

•

Set the fridge or freezer temperature

to 'Medium'.

Is the appliance in direct

sunlight, or is it near a heat

generating object such as

cooking oven or heater?

•

Check the installation area and

reinstall it away from heat generating

objects.

Did you store hot food without

cooling it first?

•

Cool the hot food first before putting

it in the fridge or freezer

compartment.

Did you put in too much food?

•

Maintain an appropriate space

between food.

Are the appliance doors

completely closed?

•

Completely close the door and make

sure that stored food is not

obstructing in the door.

Is there enough space around

the appliance?

•

Adjust the installation position to

make enough space around the

appliance.

The appliance

contains a bad smell.

Is the fridge or freezer

temperature set to 'Warm'?

•

Set the fridge or freezer temperature

to 'Medium'.

Did you put in food with a

strong smell?

•

Store foods with strong smells in a

sealed containers.

Vegetables or fruit may have

spoiled in the drawer?

•

Throw away rotten vegetables and

clean the vegetable drawer. Do not

store vegetables too long in the

vegetable drawer.

The inside lamp in the

appliance does not

turn on.

Does the inside lamp in the

appliance turn off?

•

It is not possible for customers to

replace the inside lamp in the

appliance as they are not

serviceable. If the inside lamp does

not turn on, please contact the LG

Electronics customer information

centre.

Summary of Contents for GRX-274DPB

Page 1: ...w lg com OWNER S MANUAL FRIDGE FREEZER Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times Copyright 2018 LG Electronics Inc All Rights Reserved ...

Page 2: ... Water Line 20 OPERATION 22 Parts and Functions 22 Notes for Operation 26 Control Panel 28 Extra Space Optional 30 Door Mullion 30 InstaView Function 31 Door in Door Optional 31 Moving Basket Optional 32 Fresh Zone Optional 32 Water and Ice Dispenser 33 Automatic Icemaker 33 Removing the Ice Storage Bin 34 SMART FUNCTIONS 35 Using LG SmartThinQ Application 35 Using Smart Diagnosis 37 MAINTENANCE 3...

Page 3: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 4: ...tronics customer information centre This appliance is equipped with a power cord having an equipment grounding conductor and a grounding power plug The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances If the power cord is damaged or the hole of the socket outlet is loose do not use the power cord and conta...

Page 5: ...power plug of the appliance Be careful not to point the power plug up or let the appliance lean against the power plug Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind or rain or temperatures below freezing...

Page 6: ...ance disconnect power plug and contact an LG Electronics customer information centre Do not place hands or metallic objects inside the area emitting the cold air cover or heat releasing grille on the back Do not apply excessive force or impact to the back cover of the appliance Do not put animals such as pets into the appliance Be careful of nearby children when you open or close the appliance doo...

Page 7: ...ontact an LG Electronics customer information centre if you detect a strange sound odour or smoke coming from the appliance Fill with potable water only into icemaker or dispenser water tank Maintenance Disconnect the power cord before cleaning the appliance or replacing the inside lamp where fitted Securely plug the power plug in the socket outlet after completely removing any moisture and dust N...

Page 8: ...gasket while leaving the shelves and baskets in place and keep children away from the appliance Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Technical Safety Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use electrical appliances inside the food ...

Page 9: ...ble gas air mixture if a leak in the refrigerating circuit occurs the size of the room in which the appliance is used should correspond to the amount of refrigerant used The room must be 1 m in size for every 8 g of R600a refrigerant inside the appliance The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance Never start up an appliance show...

Page 10: ...ted drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with wet hands as this may result in injury Do not place heavy objects on top of the door in door Do not use the door in door as a chopping board and ensure ...

Page 11: ...xposed to sudden temperature changes Never eat frozen foods immediately after they have been taken out in the freezer compartment Do not insert your hands into the mechanical part of the automatic icemaker such as the ice bin or the ice dispenser Do not use a thin crystal cup or chinaware when dispensing Do not remove the cover of the automatic icemaker Touching any mechanical part of the automati...

Page 12: ...t from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage Connect the water supply line for plumbed models only to a potable water source only Otherwise impurities in the water may cause illness ...

Page 13: ...LLATION EN Compartments Spanner Type 1 Spanner Type 2 Owner s Manual Egg Box Optional Ring Sheet Cleaning Cloth Optional Water Filter The appearance or components of the appliance may differ from model to model ...

Page 14: ...d back on again Notes for Installation Install the appliance on a solid and flat area If the appliance is installed on an uneven floor it can cause vibration and noise causing the appliance to fall resulting in injury It could also cause the doors not to close correctly and introduce moisture inside the unit during operation If the appliance front or rear is not level adjust the front feet so that...

Page 15: ...el inside the fridge compartment Ambient Temperature The appliance is designed to operate within a limited range of ambient temperatures depending on the climate zone Do not use the appliance at a temperature exceeding the limit The internal temperature could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found ...

Page 16: ...ed water tube Collet Tube connector Water tube Removing the Left and Right Fridge Door 1 Open the door Remove the top hinge cover screw 1 and the hinge cover 2 2 Hinge cover 2 While pressing down on the hook of the wire harness connector remove the connector by pulling it in both directions 3 Rotate the hinge lever counterclockwise Lift the top hinge free of the hinge lever latch Hinge lever latch...

Page 17: ...When moving the left fridge door be careful not to damage the water tubes The doors should be laid down on a blanket in a safe area once they have been removed If the water tube end is damaged it should be trimmed to ensure it does not leak when refitted Not straight Damaged Stretched While pressing the collet toward the tube connector gently insert the water tube until only one line is visible Pu...

Page 18: ...eezer Doors Mount the doors in the reverse sequence of their removal once the appliance has been passed through all access doors Adjusting the Height of the Door If the door is too low lift the door up and screw on a door hinge bolt in the manner shown below using a spanner and a pair of long nose pliers Adjusting the Fridge Door Left Door Open the fridge door and use the spanner type 1 to rotate ...

Page 19: ...t of the appliance door more than 5 cm Reference Spanner Keeper nut Adjustment hinge pin 1 Loosen the keeper nut by rotating it counterclockwise using a 19 mm spanner To loosen the nut 2 Adjust the difference in the height of the appliance door by rotating the adjustment hinge pin clockwise or counterclockwise with an 8 mm spanner Up Down 3 After adjusting the difference in the height of the appli...

Page 20: ... installed in an area with low water pressure below 138 kPa you can install a booster pump to compensate for the low pressure If a reverse osmosis water filtration system is connected to your cold water supply the water pressure to the reverse osmosis system needs to be a minimum of 138 kPa to 827 kPa 1 4 8 4 kgf cm WARNING Unplug the appliance before carrying out any work on connecting the water ...

Page 21: ...itch on the appliance Carefully check all fittings for possible leaks due to poorly fitted hoses 2 Press and hold the Water Filter button for three seconds That resets the Replacement Filter icon The new water filter has been activated 3 Place a cup under the water dispenser to verify that water is flowing through the appliance 4 Check the connecting tube and joints for leaks once again 5 The wate...

Page 22: ...penser modes the water filter status InstaView Door in Door The InstaView Door in Door compartment allows for easy access to commonly used food items Door in Door Lever This lever opens Door in Door The appearance or components of the appliance may differ from model to model 1 2 3 ...

Page 23: ...e appliance light up when you open the door Hygiene Fresh This function minimizes bacteria and odor inside the appliance Fridge Shelf This is where refrigerated foods and other items are stored The shelf height can be adjusted by inserting the shelf in another groove of different height Store the foods with higher moisture content at the front of the shelf The actual number of shelves will differ ...

Page 24: ... Fridge Door Basket This is where small packages of refrigerated foods drinks and sauce containers are stored Automatic Icemaker This is where ice is automatically produced and stored Dairy Basket This is where dairy foods such as butter and cheese can be stored Door in Door This is where foods which are taken out frequently such as beverages and snacks are stored 8 9 10 11 12 13 ...

Page 25: ...fresh food for a long time without the odour mixing with other stored food Put food in the fresh zone and keep the lid tightly closed Freezer Tray This is where frozen foods such as meat fish and ice cream can be stored The sliding trays allow easy access and convenience of use Freezer Drawer This is for long term storage of frozen items 1 2 3 4 NOTE The 2 star section basket or drawer can be used...

Page 26: ...om growing in the appliance Suggestion for Energy Saving Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or frost When storing food in the freezer compartment set the freezer temperature lower than the temperature indicated on the appliance Do not set the ...

Page 27: ...emperature for the food to be stored correctly Always keep the appliance clean If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid opening the doors while ...

Page 28: ...is sets the Hygiene Fresh function Lock This locks the buttons on the control panel 1 2 3 4 5 Water Dispenser This sets the function of Cubed ice Water Crushed ice Ice On Off This sets turns the Icemaker ON or OFF Replacement Filter This shows the replacement period of the water filter automatically Wi Fi This sets the appliance to connect to your home s Wi Fi network 6 7 8 9 The actual control pa...

Page 29: ...in the appliance NOTE The default temperature setting may vary depending on the appliance Wait until two or three hours have passed after connecting the appliance to the outlet before storing food in the appliance The appliance can automatically detect problems during the operation If a problem is detected the appliance may not operate and an error code is displayed even when any button is pressed...

Page 30: ...Optional Store small food items like cheese ham cheese etc Open and close by pushing or pulling the grips 2 Extra space supporter CAUTION Be careful when handling and storing larger eggs They can break if the drawer is pushed in while the cover is not completely closed Observe the above diagrams when removing and refitting the extra space supporter after cleaning Store all moist and easily frozen ...

Page 31: ...he left freezer door are open for two seconds after closing the door and when the ice dispenser is in use Knock near the center of the glass Knocking near the edges of the glass may not activate the InstaView Door in Door function properly Knock hard enough that the knocking sound is audible The InstaView Door in Door function may activate if a loud noise occurs near the refrigerator Door in Door ...

Page 32: ...the basket up until it clicks into place 2 To lower moving basket press up to release the levers at the side of the basket and lower the basket until it clicks into place CAUTION To avoid personal injury or damage to the basket or its contents empty the moving basket bin before moving it up or down Fresh Zone Optional This compartment is designed to be able to store fresh food for a long time with...

Page 33: ...lass or miss it completely Use a cup with a rim of over 68 mm in diameter when dispensing water cubed ice or crushed ice When the ice maker produces smaller ice cubes or the cubes become lumped together the amount of water supplied to the ice maker may be low due to insufficient water in the water tank If ice is not used frequently it may also lump together Automatic Icemaker The automatic icemake...

Page 34: ...d Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula Dispensing cubed ice periodically can also help prevent frost buildup If discolored ice is dispensed check the water tank and the water supply for a possible source If the problem continues contact the LG Electronics customer information centre Do not use the ice or water until the problem is...

Page 35: ...ngth The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surrounding wireless environment can make the wireless network service run slowly The appliance cannot be registered due to problems with the wireless signal transmission Unplug the appliance and wait abo...

Page 36: ...ering the Appliance or Registering Another User Press and hold the Wi Fi button for 3 seconds to temporarily turn it off Run the LG SmartThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds Wi Fi icon will be turned off Open Source Software Notice Information To obtain the source ...

Page 37: ...e data transfer is complete the service agent will explain the result of the Smart Diagnosis NOTE Position the phone so that its microphone is aligned with the speaker hole The Smart Diagnosis sound is generated after around three seconds Hold the phone to the upper right speaker hole and wait while the data is transmitted Do not take the phone off the speaker hole while the data is transmitted Th...

Page 38: ... Blocked air vents can cause fire or appliance damage Waxing external painted metal surfaces helps provide rust protection Do not wax plastic parts Wax painted metal surfaces at least twice a year using appliance wax or auto paste wax Apply wax with a clean soft cloth When cleaning the inside or outside of the appliance do not wipe it with a rough brush toothpaste or flammable materials Do not use...

Page 39: ...front of the shelf so that the hooks into the holes Cleaning the Vegetable Box Removing the Vegetable Box Type1 1 Open the fridge door and take all the shelves out from the fridge compartment 2 Lift the vegetable box with both hands and make space in the back by pulling it toward you 2 3 Grab the back side with one hand to lift the vegetable box and at this time take it out tilted at an angle Refi...

Page 40: ...up and remove it by pulling it out 4 Tilt the cover slightly and support it with both hands while pulling it out Refitting the Vegetable Drawer Insert the bottom of the vegetable drawer into its original position and gently push it back in while lowering it Cleaning the Fridge Freezer Basket Removing the Fridge Freezer Basket To remove the basket hold the basket with both hands and slightly lift u...

Page 41: ...ft and remove the moving basket from the case after remove the screws from each of the side rails Refitting the Case from the Door in Door Mount them in the reverse order of the removal process Removing the Fridge Basket from the Door in Door Hold both ends of the basket and lift up the front part of the basket Assemble in the same method as disassembly Refitting the Fridge Basket from the Door in...

Page 42: ...ys and drawers to avoid product damage or personal injury Always open the freezer doors completely before removing or assembling the trays and drawers Refitting the Freezer Tray Drawer Mount them in the reverse order of the removal process Cleaning the Water Dispenser Cleaning the Dispenser Tray The dispenser tray may become wet easily due to spilled ice or water Wipe the entire area with a damp c...

Page 43: ...er from the appliance 1 Unplug the appliance 2 Turn off the water supply to the appliance 3 Remove the disposable water filter 4 Replace with a new water filter Insert the new filter into the filter head and rotate it clockwise until the arrow on the new filter lines up with the arrow on the filter head Swing the filter back into the compartment 5 Turn on the water supply and switch on the applian...

Page 44: ...ace between food Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around the appliance Adjust the installation position to make enough space around the appliance The appliance contains a bad smell Is the fridge or freezer temperature set to Warm Set the fridge or freezer temperature to Medium Did...

Page 45: ...oor within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front leveling legs extended appliance level and doors aligned Once the door baskets are filled the doors may become misaligned preventing th...

Page 46: ...from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frost has formed in the freezer compartment Doors may not be closed properly Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed Did you store hot food without cooling i...

Page 47: ...w enough clearance around the appliance Are objects scattered behind the appliance Remove the scattered objects from behind the appliance Is there an object on top of the appliance Remove the object on top of the appliance The side or front of the appliance is warm There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area The ...

Page 48: ... ON for the automatic icemaker button on the control panel For more details on how to use visit LG electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the appliance d...

Page 49: ...tes strange Is the taste of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filt...

Page 50: ...linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flo...

Page 51: ... set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The...

Page 52: ...Memo ...

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