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16

iNSTALLATiON

ENGLISH

Height Adjustment

Leveling the doors may not be possible when 
the floor is not leveled, or is of weak or poor 
construction. The fridge is heavy and should 
be installed on a rigid and solid surface. Some 
Timber flooring may cause levelling difficulties 
if it flexes excesively. 

Fridge Door Height Adjustment

If the left side door is lower, lift the left 

 

y

side door, and turn the hinge bolt using the 
spanner as in the drawing. (for upper fridge 
doors, use spanner 

1

.)

If the right side door is lower, lift the right 

 

y

side door, and use a pair of long nose pliers 
(not supplied) to additionally insert 

3

 a 

snap ring until the heights are balanced as 
in the drawing.

3

 

Remove the door by raising it from the 

lower hinge.

How to Remove the Freezer 

Door (TURN OFF THE MAIN 

POWER. Same procedure for 

left and right doors)

1

 

Remove the inner hinge bolt.

2

 

Twist the hinge to raise the pivoting end 

so that the door can be lifted off. 

Lower hinge

Refrigeration 

left hand door

Height difference

Refrigeration 

right hand door

Summary of Contents for GR-J24FWSHL

Page 1: ...OWNER S MANUAL BOTTOM FREEZER FRIDGE Please read this owner s manual thoroughly before operating and keep it handy for reference at all times www lg com ENGLISH ...

Page 2: ...ce Bin 22 Assembling the In Door Ice Bin 23 Automatic Icemaker 25 Ice and Water Dispenser 26 Storing Food 26 Food Preservation Location 28 Food Storage Tips 28 Storing Frozen Food 29 Adjusting the Fridge Shelves 29 Detaching the Shelf 29 Refitting the Shelf 30 Using the Folding Shelf 30 When Closing the Door 31 Big Fresh Zone 31 Removal of the Big Fresh Zone drawer 31 Refitting the Big Fresh Zone ...

Page 3: ...s until it is closed Express FREEZE The freezer section is maintained at the coldest temperature for a 24 hour period before automatically resuming normal operation The freezer display temperature will not change when Express Freeze is engaged It will also enhance ice production whilst it is on Auto Closing Hinge The fridge doors close automatically with a slight push The door only closes automati...

Page 4: ...tric outlet conforming with the rating prior to use It y y is the user s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not install the fridge where there may be a danger of it falling Installation on a non sturdy timber y y floor may cause difficulty in door alignment and cause the cabinet to deform Use DO NOT allow children to climb stand or hang ...

Page 5: ...the heating element that releases the cubes Do not place fingers or hands on the automatic ice making mechanism while the fridge is plugged in When dispensing ice from the dispenser do not use crystal ceramics y y Do not touch the cold surfaces in the freezer compartment with wet or damp hands when your fridge is y y in operation Do not put glass containers glass bottles or beverage cans in the fr...

Page 6: ...ce contains a small amount of isobutane refrigerant R600a natural gas with high environmental compatibility but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged Refrigerant squirting out of the pipes could ignite or cause an eye injury If a leak is detected avoid any naked flames or potential...

Page 7: ... The appearance and specifications of the actual product may differ depending on the model Fridge Exterior Applicable to some models only LED Display Displays the fridge and freezer s target temperature the water filter condition and the dispenser status Door in Door release Button Fridge Freezer Filtered Water and Ice Dispenser Dispenses purified water and ice ...

Page 8: ...lamps light up the inside of the fridge Shelf Dairy Product Bin Used to preserve dairy products Fridge Basket Shelf Freezer Basket Big Fresh Zone Hygiene Fresh Filter Door In Door Folding Shelf Big Fresh Zone Freezer Basket Extra Space Drawer Drawer Indoor Ice Bin Ice cubes are automatically produced ...

Page 9: ...w Please read the following installation instructions first after purchasing this product or transporting it to another location 1 Unpacking your fridge 3 Connecting the water supply and water line 2 Choosing the proper location 4 Leveling and Door Alignment ...

Page 10: ...ape or glue rub the area briskly with your thumb Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers Wipe with warm water and dry Do not use sharp instruments rubbing alcohol flammable fluids or abrasive cleaners to remove tape or glue These products can damage the surface of your fridge Fridge shelves are installed in t...

Page 11: ...from the rear wall 4 To avoid vibrations the appliance must be leveled 5 Don t install the appliance below 5 C It may affect the performance 2 5 08 cm 24 61 cm Removing the Left Fridge Door How to Remove the Fridge Door 1 The water supply is connected to the upper right part of the rear surface of the fridge Remove the ring in the joint area Hold the water supply connection and gently push the Col...

Page 12: ...ge free of the latch be careful that the door does not fall forward Hinge Lever Latch 5 Lift the door from the middle hinge pin and remove the door Caution Place the door inside facing up on a non scratching surface Removing the Right Fridge Door 1 Remove the top hinge cover screw Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver 2 Detach t...

Page 13: ...e lever clockwise Lift the top hinge free of the hinge lever latch 4 Lift the door from the middle hinge pin and remove the door Caution Place the door inside facing up on a non scratching surface Note 1 Gently insert the tube until only one line shows on the tube Correct Incorrect 2 Pull the tube to make sure that the tube is tightly fastened Collet Tube Insert Line ...

Page 14: ...pin as shown in the figure 2 Fit the hinge over the hinge lever latch and slot it into place Rotate the lever counterclockwise to secure the hinge Assembling the Right Fridge Door Hinge Lever Latch 4 Make sure that the door switch located inside the cover is tightly connected Position the cover in its place Insert and tighten the cover screw 3 Connect the wire harness ...

Page 15: ...asten the hinge Assembling the Left Fridge Door 3 Connect all the wire harnesses Hinge Lever Latch 4 Push the water supply tube into the hole on the top case and pull it through the backplate 5 Hold the water supply connection and gently push in the collet to connect the water supply line as shown in Insert the tube at least 5 8 inch 15 mm into the connector 6 Make sure that the door switch locate...

Page 16: ...sing the spanner as in the drawing for upper fridge doors use spanner 1 If the right side door is lower lift the right y y side door and use a pair of long nose pliers not supplied to additionally insert 3 a snap ring until the heights are balanced as in the drawing 3 Remove the door by raising it from the lower hinge How to Remove the Freezer Door TURN OFF THE MAIN POWER Same procedure for left a...

Page 17: ...ut clockwise to unscrew the locking nut 2 Use the narrower side of the spanner to turn the adjustment hinge pin clockwise or counterclockwise and adjust the gap difference between the fridge and the freezer door 3 After the door heights are adjusted completely tighten the locking nut counterclockwise Caution Do not adjust the hinge pin height level too much The hinge pin can fall out Range of heig...

Page 18: ...age If a reverse osmosis water filtration system is connected to your cold water supply the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi 276 414 kPa or 2 8 4 2 kgf cm less than 2 0 3 0 sec to fill a cup of 7 oz or 198 cc capacity All installations must be in accordance with local plumbing code requirements Caution Do not install the icemaker tubing in areas wh...

Page 19: ...cause the food to spoil or a bad odor could remain inside the fridge Wait for the fridge to cool Allow your fridge to run for at least three to four hours before putting food in it Check the flow of cold air in the freezer compartment to ensure proper cooling The fridge makes a loud noise after initial operation This is normal The loudness will decrease as the temperature lowers Before Plugging in...

Page 20: ...tes the set target temperature of the fridge compartment in Celsius C The recommended Fridge set temperature in normal ambient conditions and loads is 3 C 4 C Freezer Temperature Indicates the set target temperature of the freezer compartment in Celsius C The recommended Freezer set temperature in normal ambient conditions and loads is 18 C 20 C Hygiene Fresh To replace the filter press the button...

Page 21: ...Lock button for approximately three seconds Caution Display Mode For Store Use Only The Display Mode disables all cooling in the fridge and freezer sections to conserve energy while on display in a retail store When activated OFF will display on the control panel and the display will remain on for 20 seconds To deactivate activate With either fridge door opened press and hold the Fridge button and...

Page 22: ...result in damage or personal injury The icemaker will stop producing ice when y y the in door ice bin is full If you need more ice empty the ice bin into the extra ice bin in the freezer compartment During use the ice can become uneven causing the icemaker to misread the amount of ice cubes and stop producing ice Shaking the ice bin to level the ice within it can reduce this problem Storing cans o...

Page 23: ...en the in door ice bin y y is full When full the in door ice bin holds approximately 6 to 8 glasses of ice Foreign substances or frost on the auto shutoff y y feeler arm can interrupt ice production Make sure the feeler arm is clean at all times for proper operation Auto shutoff feeler arm Icemaker Turning the Automatic Icemaker On or Off To turn the automatic icemaker On Off press and hold the Ic...

Page 24: ... may be affected Keep the glass at a proper distance from y y the ice outlet A glass held too close to the outlet may prevent ice from dispensing To avoid personal injury keep hands out of y y the ice door and passage Never remove the dispenser cover y y If ice or water dispenses unexpectedly turn y y off the water supply and contact a qualified service center Caution When You Should Turn the Icem...

Page 25: ...tinues contact a qualified service center Do not use the ice or water until the problem is corrected The dispenser will not operate when y y either of the fridge doors are open If dispensing water or ice into a container y y with a small opening place it as close to the dispenser as possible Some dripping may occur after y y dispensing Hold your cup beneath the dispenser for a few seconds after di...

Page 26: ...pes of food Store your food in the optimal space to enjoy the freshest taste Freezer Basket Preserve small packaged frozen food or frequently taken out foods Drawer 1 Preserve small packaged frozen food or frequently taken out foods Drawer 2 Preserve frozen food to keep longer Big Fresh Zone Preserve vegetables and fruits Fridge Basket Store beverages water etc ...

Page 27: ...en warm air may penetrate the fridge and raise its y y temperature It can also increase the fridge s electricity usage Note If you are leaving home for a short period of time like a short vacation the fridge should be left y y on Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer If you are leaving the fridge turned off for an extended period of time ...

Page 28: ...s or plastic containers and store in crisper Fish Store fresh fish and shellfish in the freezer section if they are not being consumed the same day of purchase It is recommended to consume fresh fish and shellfish the same day purchased Leftovers Cover leftovers with plastic wrap aluminum foil or plastic containers with tight lids Storing Frozen Food Freezing Your freezer will not quick freeze a l...

Page 29: ...ntainers y y Containers without tight lids y y Wax paper or wax coated freezer wrap y y Thin semi permeable wrap y y Adjusting the Fridge Shelves The shelves in your fridge are adjustable to meet your individual storage needs Your model may have either glass or wire shelves Adjusting the shelves to fit different heights of items will make finding the exact item you want easier Doing so will also r...

Page 30: ... glass shelves with y y warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Glass shelves are heavy Use special y y care when removing them Caution To reduce the risk of door scratches y y and breaking the door centre mullion please make sure that the fridge door mullion is always folded in The door Alarm will sound every 30 y y seconds the door rema...

Page 31: ...ig Fresh Zone Removal of the Big Fresh Zone drawer 1 Pull the drawer back to the end of its travel 2 Lift the front of the draw up and remove it from its guide Refitting the Big Fresh Zone drawer 1 Insert the left and right roller of the drawer into the guides whilst the draw is slightly lifted at the front and push it in gently while lowering it at the same time 2 Push it in gently while lowering...

Page 32: ...awers 2 Lift the vegetable box drawers with both hands and gently pull them toward you 3 Grab the back end with one hand to lift the vegetable box and then take it out while tilted How to refit vegetable box 1 Lift the vegetable box drawer assembly on to an angle and place it into the fridge compartment ready for fitting 2 Lift the vegetable box drawer horizontally and align to its original positi...

Page 33: ... cheese etc If you close the fridge door with the dairy corner left open the fridge door may not close properly It could also result in damage to the lid Note The Cheese Butter and Condiment bins are not recommended for storing items that spoil easily such as milk and mayonnaise Door In Door Applicable to some models only The Door In Door compartment allows for easy access of commonly used beverag...

Page 34: ...basket and raise it up to take it out 3 Move floating basket to the top compartment from magic space cover to where the Daily Corner was removed Door In Door Shelf Disassembly Applicable to some models only 1 Raise magicspace cover up and take it out Hold both ends of the basket and lift up the front part of the basket Assemble in the same method as y y disassembly ...

Page 35: ... items from basket before y y moving it up or down Not doing so could cause damage to the basket or food items Caution Always remove drawers with both y y hands to avoid breakage or injury Always open the freezer doors all the y y way before removing or refitting the drawers Freezer Drawer Use the compartment for packed frozen foods and frequently accessed foods Use the bottom compartment for froz...

Page 36: ...the correct level Freezer Fridge basket You can store small packaged frozen food Freezer basket small packaged refrigerated food or beverages Fridge basket such as milk water juice beer etc Do Not store ice cream or foods intended for long term storage in the Freezer Door Basket To remove the basket hold the basket with both hands and lift up the front part to pull it out To refit the basket align...

Page 37: ...eel exterior use a clean sponge or soft cloth with mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Caution Do not use a rough cloth or sponge y y when cleaning the interior and exterior of the fridge Do not place your hand on the bottom y y surface of the fridge when opening and closing Warning Use non flammable cleaner Failure to do so can resul...

Page 38: ...loth and a mild detergent in warm water Do not use cleaning waxes concentrated detergents bleaches or cleaners containing petroleum on plastic fridge parts Plastic Parts covers and panels Use a clean sponge or soft cloth and a mild detergent in warm water Do not use window sprays abrasive cleansers or flammable fluids These can scratch or damage the material Condenser Coil Cover Use a vacuum clean...

Page 39: ...door Swing the right end of the water filter out of the compartment and then grasp and rotate the filter counterclockwise to remove it from the filter head Note Replacing the water filter could cause a small amount of water to drain Place a cup under the filter head to catch any water Note This fridge does not require a filter bypass plug when the filter is not in place 2 Replace with a new water ...

Page 40: ...vice center Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent The transmission sounds that you will hear are normal and sound similar to a fax machine Smart Diagnosis cannot be activated unless your fridge is connected to power If your fridge is unable to turn on then troubleshooting must be done without using Smart Diagnosis Using Smart Diagnosis First call...

Page 41: ...rn fridges require more operating time but use less energy due to more efficient technology Fridge was recently plugged in or power restored The fridge will take up to 24 hours to cool completely Door opened often or a large amount of food hot food was added Adding food and opening the door warms the fridge requiring the compressor to run longer in order to cool the fridge back down In order to co...

Page 42: ...e should not be operated in temperatures above 43 C A large amount of food or hot food was added to either compartment Adding food warms the compartment requiring the cooling system to run Allowing hot food to cool to room temperature before putting it in the fridge will reduce this effect Doors not closed correctly See the Doors will not close correctly or pop open section in Parts Features Troub...

Page 43: ...aled packaging to prevent condensation and frost Food is freezing in the fridge compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents Fridge temperature control is set incorrectly If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Setting the Cont...

Page 44: ...eration Fridge is not resting solidly on the floor Floor is weak or uneven or leveling legs need to be adjusted See the Door Alignment section Fridge with linear compressor was jarred while running Normal Operation Whooshing Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operati...

Page 45: ...are dirty or sticky Clean the gaskets and the surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air enters the fridge As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if it opens more easily Fridge wobb...

Page 46: ...en the water dispenser output decreases When the ice cubes are smaller than normal Low house water supply pressure The water pressure must be between 20 and 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter If the problem persists it may be necessary to contact a plumber or install a booster pump to compensate for the low pressure Reverse Osmosis fil...

Page 47: ... 18 degrees If the freezer temperature is warmer ice production will be affected Dispensing water slowly Water filter has become clogged and congested It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller than normal Reverse osmosis filtration system is use...

Page 48: ...t the shutoff arm sensor is not obstructed Once the ice supply in the bin has been completely exhausted it my take up to 90 minutes before additional ice is available and approximately 24 hours to completely refill the bin Icemaker is not making ice Fridge was recently installed or icemaker recently connected It may take up to 24 hours for each compartment to reach the desired temperature and for ...

Page 49: ...ed dispense 2 5 gallons of water flush for approximately 5 minutes to remove trapped air and contaminants from the system Do not dispense the entire 2 5 gallon amount continuously Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF Tubing connecting fridge to house supply valve is kinked The tubing can kink when the fridge is moved during installation or cleaning r...

Page 50: ...er installation for the water storage tank to cool completely The water dispenser has been used recently and the storage tank was exhausted Depending on your specific model the water storage capacity will range from approximately 20 to 30 oz Dispenser has not been used for several hours If the dispenser has not been used for several hours the first glass dispensed may be warm Discard the first 10 ...

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