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16

OPERATION

Control Panel

The actual control panel may differ from model to model.

Control Panel and Functions

*1 This control panel is only available on some models.

Control Panel 1: On the Freezer Door

*1

a

Fridge

Press this button repeatedly to select a desired temperature between 0 °C and 6 °C.
•  The initial fridge temperature is 3 °C.

NOTE

•  The actual inner temperature varies depending on the food status, as the indicated setting temperature 

is a target temperature, not actual temperature within the appliance.

b

Express Freeze

This function can quickly freeze a large amount of ice or frozen foods.
•  This function is enabled and disabled in turn each time you press the button.
•  This function automatically terminates after a specific period has passed.

c

Hygiene Fresh

This function reduces odours inside the fridge.
•  Each time you press the 

Hygiene Fresh

 button, the Hygiene Fresh function mode will change to 

Auto

 

~

 

Power

 

~

 

Off

 

~

 

Auto

 alternatively.

d

Wi-Fi

This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for 

information on the initial setup of the 

LG ThinQ

 application.

e

Lock

This locks the buttons on the control panel.
•  To lock the control panel buttons, press and hold the Lock button for 3 seconds until the 

k

 icon 

appears and the function is activated.

•  To disable the function, press and hold the Lock button for 3 seconds until the 

l

 icon appears and 

the function is deactivated.

Summary of Contents for GR-H802HQHM

Page 1: ... carefully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL70367045 Rev 00_011921 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...E USE 3 WARNING 3 CAUTION 8 INSTALLATION Before Installation 10 Levelling the Appliance 10 Turning on the Power 11 Moving the Appliance for Relocation 11 OPERATION Before Use 12 Product Features 14 Control Panel 16 Water Dispenser 17 Icemaker 19 Fridge Drawer 20 Door Basket 20 Shelf 21 SMART FUNCTIONS LG ThinQ Application 22 Smart Diagnosis 23 MAINTENANCE Cleaning 25 TROUBLESHOOTING Before Calling...

Page 3: ...following Technical Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol caref...

Page 4: ...rant and insulation blowing gas used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets or ...

Page 5: ...d abrasive etc over the interior or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance...

Page 6: ... a place where it is easy to unplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories to t...

Page 7: ... appliance Operation Do not use the appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long p...

Page 8: ...pane natural gas etc do not touch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substances e...

Page 9: ...e door baskets Do not open or close the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on the power cable or water hose Never eat frozen foods immediately after they have been taken out in the freezer compartment Make sure not to get a hand or fo...

Page 10: ...ate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Levelling the Appliance Adjusting the Levelling Leg If...

Page 11: ...ce If you add food before the appliance has cooled completely your food may spoil Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4...

Page 12: ...e power the repair technician from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has coo...

Page 13: ...verfilled If you set an excessively low temperature for food it may become frozen Do not set a temperature lower than the required temperature for the food to be stored correctly If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call th...

Page 14: ...Freezer Shelf This is where frozen foods such as meat fish and icecream can be stored c Moving Icemaker This is where ice is manually produced and stored You can slide the icemaker along the shelf from side to side to any desired position d Fresh Room Drawer Pull out Tray 1 This is where food items are stored at a colder temperature than the regular fridge area e Fridge Temperature Control Panel 1...

Page 15: ...n food or frequently used foods can be stored k Freezer Temperature Controller This controller regulates the air flow to the freezer compartment by setting it to a suitable balance l Water tank 1 This is where water is stored to supply the dispenser m Fridge Door Air Duct 1 The cold air which comes from door cooling compartment is directly delivered to the fridge door basket n Fridge Door Basket 1...

Page 16: ...ion is enabled and disabled in turn each time you press the button This function automatically terminates after a specific period has passed c Hygiene Fresh This function reduces odours inside the fridge Each time you press the Hygiene Fresh button the Hygiene Fresh function mode will change to Auto Power Off Auto alternatively d Wi Fi This button allows the appliance to connect to a home Wi Fi ne...

Page 17: ... is recommended You can lower the temperature by turning the controller to the right and raise the temperature by turning the controller to the left Setting the controller at 6 8 level will maintain a low temperature in the freezer NOTE Wait until 2 or 3 hours have passed after connecting the appliance to the outlet before storing food in the appliance The internal temperatures could be affected b...

Page 18: ...ay get dirty easily NOTE Lint from a cloth may adhere to the outlet Filling the Water Tank The water tank holds the water which is to be dispensed 1 Open the cap on the top of the water tank 2 Fill the water tank with potable water and close the cap WARNING Fill with potable water only Do not fill the water tank with beverages or hot water Children should not be allowed near the water tank CAUTION...

Page 19: ...ker This is where ice is manually produced and stored 1 Pull out the ice tray from the Icemaker 2 Fill the ice tray with water up to the marked water line 3 Hold and push the ice tray back to its original position 4 Hold the lever of the ice tray and turn it clockwise to release the ice cubes 5 Hold the handle of the ice bin and pull out it WARNING Fill with potable water only CAUTION Be careful n...

Page 20: ...awer 1 Remove the contents of the drawer Hold the handle of the vegetable drawer and gently pull it out outward until the drawer stops completely 2 Lift the vegetable drawer up and remove it by pulling it out 3 Mount the vegetable drawer in the reverse order of the removal process CAUTION Remove all food from inside the appliance otherwise injuries can be caused by the weight of stored foods Door ...

Page 21: ...ATION ENGLISH Shelf Removing Refitting the Shelf 1 Hold the both side of the shelf Lift the shelf up and remove it by pulling it out 2 Refit the shelf by sliding it inward until the shelf snaps into the frame ...

Page 22: ...s too far the signal strength becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Intern...

Page 23: ...unction press and hold the Wi Fi button for 3 seconds The f icon will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download L...

Page 24: ...inutes you must deactivate the lock and then reactivate it 2 Press and hold the Fridge button for three seconds or longer 3 Open both fridge and freezer door and then hold the phone on the upper right speaker hole 4 After the data transfer is complete the diagnosis will be displayed in the application Control Panel 2 Inside the Fridge 1 1 Open the fridge door 2 Press and hold the Fridge button for...

Page 25: ... and side ventilation covers is recommended to maintain reliable and economical operation of the unit Keep the air vents on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminat...

Page 26: ... the circuit breaker on the GFCI If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away fr...

Page 27: ...umbed models only Fill the water dispenser tank Symptoms Possible Cause Solution There is condensation inside the appliance or on the bottom of the vegetable drawer cover Did you store hot food without cooling it first Cool the hot food first before putting it inside the fridge or freezer Did you leave the appliance door open Although the condensation will disappear soon after you close the applia...

Page 28: ...ce if the installation area is too humid or on a humid day such as a rainy day Wipe off any moisture with a dry cloth The side or front of the appliance is warm There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area The heat releasing pipe to prevent condensation is installed on the front and side of the appliance You may f...

Page 29: ...s so that the internal pressure stabilizes The inside lamp in the appliance does not turn on Lamp failure Close the door and re open If the lamp does not turn on please contact the LG Electronics customer information centre Do not attempt removal of the lamp Symptoms Possible Cause Solution The appliance is noisy and generates abnormal sounds Is the appliance installed on a weak floor or improperl...

Page 30: ...rough the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flowing through the cooling system Normal Operation Popping noises Contraction and expansion of the inside walls due to changes in temperature Normal Operation Vibrating If the side or back of the appliance is touching a cabinet or wall s...

Page 31: ...rk name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router m...

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