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8

SAFETY INSTRUCTIONS

• Be careful of nearby children when you open or close the appliance 

door. The door may bump the child and cause injury.

• Avoid the danger of children getting trapped inside the appliance. A 

child trapped inside the appliance can cause suffocation.

• Do not put animals, such as pets into the appliance.
• Do not place heavy or fragile objects, containers filled with liquid, 

combustible substances, flammable objects (such as candles, lamps, 

etc.), or heating devices (such as stoves, heaters, etc.) on the 

appliance.

• Do not place any electronic appliance (such as heater and mobile 

phone) inside the appliance.

•  If there is a gas leakage (isobutane, propane, natural gas, etc.), do not 

touch the appliance or power plug and ventilate the area 

immediately. This appliance uses a refrigerant gas (isobutane, 

R600a). Although it uses a small amount of the gas, it is still 

combustible gas. Gas leakage during appliance transport, installation 

or operation can cause fire, explosion or injury if sparks are caused.

• Do not use or store flammable or combustible substances (ether, 

benzene, alcohol, chemical, LPG, combustible spray, insecticide, air 

freshener, cosmetics, etc.) near the appliance.

Disposal

• When discarding the appliance, remove the door gasket while leaving 

the shelves and baskets in place and keep children away from the 

appliance.

CAUTION

CAUTION

•  To reduce the risk of minor injury to persons, malfunction, or damage 

to the product or property when using this product, follow basic 

precautions, including the following:

global_main.book.book  Page 8  Monday, August 23, 2021  11:02 AM

Summary of Contents for GR-A502HLHU

Page 1: ...tallation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL68609481 Rev 02_082321 www lg com Copyright 2017 2021 LG Electronics Inc All Rights Reserved global_main book book Page 1 Monday August 23 2021 11 02 AM ...

Page 2: ...nstallation 10 Levelling the Appliance 10 Turning on the Power 11 Moving the Appliance for Relocation 11 OPERATION Before Use 12 Product Features 14 Control Panel 16 Water Dispenser 18 Icemaker 20 Automatic Icemaker 20 Door in Door 22 Fridge Drawer 22 Door Basket 23 Shelf 23 SMART FUNCTIONS LG ThinQ Application 24 Smart Diagnosis 25 MAINTENANCE Cleaning 27 TROUBLESHOOTING Before Calling for Servic...

Page 3: ...s appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructio...

Page 4: ...s used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets or portable power supplies at the...

Page 5: ...or or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Risk ...

Page 6: ...nplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories to the power plug Do not modify or...

Page 7: ...e the appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time Do not touch the...

Page 8: ...uch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substances ether benzene alcohol chemical ...

Page 9: ...close the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on the power cable or water hose Never eat frozen foods immediately after they have been taken out in the freezer compartment Make sure not to get a hand or foot stuck upon opening or closi...

Page 10: ...s could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Levelling the Appliance Adjusting the Levelling Leg If the appliance seems unsteady or ...

Page 11: ...fied technician before installing an earth wire You may be charged for the installation Connecting the Appliance After installing the appliance connect the power plug into the outlet socket NOTE After connecting the power supply cord or plug to the outlet wait 3 or 4 hours before you put food into the appliance If you add food before the appliance has cooled completely your food may spoil Moving t...

Page 12: ...rom the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or ...

Page 13: ...e are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check the condition of the food...

Page 14: ... the manually icemaker You can slide the icemaker along the shelf from side to side to any desired position d Freezer Temperature Controller This controller regulates the air flow to the freezer compartment by setting it to a suitable balance e Pull Out Tray Fresh Room Drawer This is where food items are stored at a colder temperature than the regular fridge area f Control Panel 1 Sets the fridge ...

Page 15: ...ed food items such as beverages and snacks m Water Dispenser Tank 1 Stores water to supply the dispenser It requires manual filling n Automatic Icemaker 1 This is where ice is automatically produced and stored o Freezer Door Basket Stores small packages of frozen food Do not store ice cream or food which will be stored for a long period of time NOTE The number of freezer door baskets with two star...

Page 16: ...ure is a target temperature not actual temperature within the appliance b Express Freeze This function can quickly freeze a large amount of ice or frozen foods This function is enabled and disabled in turn each time you press the button This function automatically terminates after a specific period has passed c Hygiene Fresh 1 This function reduces odours inside the fridge d Wi Fi This button allo...

Page 17: ...mperature is Normal Setting the Freezer Temperature Level 1 8 This feature is only available on some models The temperature can be adjusted from level 1 to level 8 Level 3 is recommended You can lower the temperature by turning the controller to the right and raise the temperature by turning the controller to the left Setting the controller at level 6 8 will maintain a low temperature in the freez...

Page 18: ...ld be affected by the location of the appliance the ambient temperature the frequency of door opening and so on Water Dispenser This feature is only available on some models Using the Dispenser You can dispense water by pressing the lever Press the paddle a of the water dispenser to get cold water CAUTION Keep children away from the dispenser to prevent children playing with or damaging the contro...

Page 19: ...lowed near the water tank CAUTION Do not apply excessive force or impact when removing or assembling the water dispenser tank If water does not come out fill the water tank with potable water NOTE The water tank should be washed before filling it with potable water If water does not come out fill the water tank with potable water Cleaning the Water Tank 1 Remove the water tank cover 2 Empty the wa...

Page 20: ...e the freezer door frequently it may take longer for water to be frozen NOTE You can remove the ice maker to create more space inside the freezer compartment if you do not use it If the ice tray is overfilled the ice cubes may stick together and be difficult to remove Ice can be removed more easily by pouring water on the ice tray Automatic Icemaker Before Using the In Door Icemaker CAUTION The fi...

Page 21: ...ker On or Off 1 Remove the upper freezer basket by lifting it upward 2 Remove the cover of the automatic icemaker by lifting it upward 3 To turn the automatic icemaker On Off press the power switch a on the icemaker to the ON or OFF O position Normal Sounds You May Hear The icemaker water valve will buzz as the icemaker fills with water If the power switch is in the ON position it will buzz even i...

Page 22: ...ld the case inside the Door in Door with both hands and remove it by lifting it upward 2 Mount the Door in Door in the reverse order of the removal process Using the Door in Door Basket Store food that is frequently taken out and used 1 Open the Door in Door 2 Pull out the basket and align the tab awith the hole b 3 Lift up the front of the basket and straight it out 4 Mount the Door in Door baske...

Page 23: ...CAUTION Remove all food from inside the appliance otherwise injuries can be caused by the weight of stored foods Door Basket Removing Refitting the Door Basket 1 Hold both edges of the basket and remove it by lifting it upward 2 Refit the door basket in the reverse order of the removal process Shelf Removing Refitting the Shelf 1 Hold the both side of the shelf Lift the shelf up and remove it by p...

Page 24: ... weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or r...

Page 25: ...e Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit https opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics w...

Page 26: ...ivate the lock and then reactivate it 2 Press and hold the Fridge button for 3 seconds or longer 3 Open both fridge and freezer door and then hold the phone near the speaker hole 4 After the data transfer is complete the diagnosis will be displayed in the application Control Panel 2 Inside the Fridge 1 1 Open the freezer door and close the fridge door 2 Close and open the freezer door 5 times in 8...

Page 27: ... recommended to maintain reliable and economical operation of the unit Keep the air vents on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the sta...

Page 28: ...CI If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did...

Page 29: ...he hot food first before putting it inside the fridge or freezer Did you leave the appliance door open Although the condensation will disappear soon after you close the appliance door you can wipe it with a dry cloth Do you open and close the appliance door too frequently Condensation can form due to the temperature difference from the outside Wipe out the dampness with a dry cloth Did you put war...

Page 30: ...martphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2...

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