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SMART DIAGNOSIS (Only for applied models)
Smart diagnosis function is...
How to use the function
Use the function to contact the service center and receive precise diagnosis when the refrigerator
malfunctions or fails. Use it only to connect to the consultant and do not use it in normal times.
2.
and hold
fridge
temperature
button
for 3 seconds or longer.
(All display screens will be turned off,
and in a while, 3 will be displayed on the
fridge
temperature display part.)
3. Open all refrigerator compartment and
freezer compartment doors, and place
the telephone near the speaker hole at
the top right side.
Check if the speaking side(microphone) of
the telephone is toward the speaker hole.
5. After the completion of the data
transmission, listen to the explanation
of the consultant about the result of the
smart diagnosis.
When the data transmission is completed,
along with the display of the data transmis-
sion completion, the refrigerator will be au-
tomatically turned off and on a few seconds
later.
Listen to the explanation of the consultant
about the result of the analyzed diagnosis
and follow the instructions.
4. Do not take away the telephone while
data is being transmitted.
During the data transmission for smart
diagnosis, wait with the telephone placed
near the speaker hole at the top right side.
The remaining time for data transmission is
displayed on the display screen.
■
The transmission sound may be irritating.
Do not take away the telephone until the
sound stops for good diagnosis.
Caution
If the display is already in locked state,
and hold lock button to reset the lock and
and hold the lock button again to make it
locked state.
■
If it passes 5 minutes in locked state, smart
diagnosis function will not be activated, so
be careful.
Caution
FOR EXTERNAL CONTROLLER MODEL
First, call to the LG service center. Only use the Smart Diagnosis feature when instructed to do so by
the LG call center agent.
Touch
touch
touch
and hold display lock button to make it
locked state.
1. Close all refrigerator doors, and touch
NOTE
•
Position the phone so that its microphone is
aligned with the speaker hole.
•
The Smart Diagnosis™ sound is generated
after around three seconds.
•
Do not take the phone off the speaker hole
while the data is transmitted.
•
Hold the phone to the upper right speaker hole
and wait while the data is transmitted.
•
The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
•
When the data transfer is complete, the
transfer completion message is displayed and
the control panel is automatically turned off
and then on again after a few seconds. After
the customer information centre explains the
diagnosis result.
•
The Smart Diagnosis™ function depends on
the local call quality.
•
The communication performance will improve
and you can transmit a better signal if you use
a land line home phone.
•
If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
