LG GMX844MCKV Owner'S Manual Download

Page: 49 / 52

TROUBLESHOOTING

ENGLISH

Noises

Symptoms

Possible Cause & Solution

The appliance is noisy

and generates

abnormal sounds.

Is the appliance installed on a weak floor or improperly levelled?

• Install the appliance on a solid and flat area.

Does the rear of the appliance touch the wall?

• Adjust the installation position to allow enough clearance around the

appliance.

Are objects scattered behind the appliance?

• Remove the scattered objects from behind the appliance.

Is there an object on top of the appliance?

• Remove the object on top of the appliance.

Clicking noises

The defrost control will click when the automatic defrost cycle begins

and ends. The thermostat control (or appliance control on some models)

will also click when cycling on and off.

• Normal Operation

Rattling noises

Rattling noises may come from the flow of appliance, the water line on

the back of the unit (for plumbed models only), or items stored on top of

or around the appliance.

• Normal Operation

Appliance is not resting evenly on the floor.

• Floor is weak or uneven or levelling legs need to be adjusted. See the Door

Alignment section.

Appliance with linear compressor was moved while operating.

• Normal operation. If the compressor does not stop rattling after three

minutes, turn the power to the appliance off and then on again.

Whooshing noises

Evaporator fan motor is circulating air through the fridge and freezer

compartments.

• Normal Operation

Air is being forced over the condenser by the condenser fan.

• Normal Operation

Gurgling noises

Appliance flowing through the cooling system.

• Normal Operation

Popping noises

Contraction and expansion of the inside walls due to changes in

temperature.

• Normal Operation

Summary of Contents for GMX844MCKV

Page 1: ... carefully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71667916 Rev 02_021021 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved ...

Page 2: ...1 INSTALLATION Before Installation 12 Removing the Fridge and Freezer Door 13 Connecting the Water Line 15 Levelling and Door Alignment 16 Turning on the Power 18 Moving the Appliance for Relocation 19 OPERATION Before Use 20 Product Features 22 Control Panel 26 Ice and Water Dispenser 27 Automatic Icemaker 28 InstaView 30 Door in Door 31 Extra Space 33 Drawer 33 Shelf 34 Door Basket 35 SMART FUNC...

Page 3: ...Air Filter 39 Water Filter 40 TROUBLESHOOTING Before Calling for Service 43 ...

Page 4: ...can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause risk R...

Page 5: ...houses and by clients in hotels motels and other residential type environments bed and breakfast type environments catering and similar non retail applications This refrigerating appliance is not intended to be used as a built in appliance This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be t...

Page 6: ...mechanical devices or other means to accelerate the defrosting process Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours Do not use electrical appliances inside the refrigerator Make sure not to get a body part such as a hand or foot stuck while moving the appliance Disconnect the power cord before cleaning the appliance interior or exterior D...

Page 7: ...y two or more people holding the appliance securely Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the hea...

Page 8: ...dren The packaging materials can cause suffocation Do not plug the appliance into a multi socket adapter which does not have a power cable mounted The appliance should be connected to a dedicated power line which is separately fused Do not use a multi socket outlet which is not properly grounded portable In case of using a properly grounded multi socket outlet portable use the multi socket outlet ...

Page 9: ...ide the appliance can cause suffocation Do not put animals such as pets into the appliance Do not place heavy or fragile objects containers filled with liquid combustible substances flammable objects such as candles lamps etc or heating devices such as stoves heaters etc on the appliance Do not place any electronic appliance such as heater and mobile phone inside the appliance If there is a gas le...

Page 10: ...nks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands Do not hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dish...

Page 11: ...ssed out wheeled bin symbol indicates that waste electrical and electronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be ...

Page 12: ...mited range of ambient temperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ...

Page 13: ...w these instructions may result in death fire or electric shock Removing the Hinge Cover Remove the screws from the hinge cover at the top of the appliance Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver Removing the Left Fridge Door 1 The water supply line is connected to the top right part at the back of the appliance Hold the water sup...

Page 14: ...sconnect all wire harnesses a NOTE The number of wire harnesses may vary depending on the model 2 Rotate the hinge lever b clockwise Lift the top hinge c free of the hinge lever latch d CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward It is recommended that two or more people carry out the door removal and refitting 3 Lift the right fridge...

Page 15: ...ater Line This section is applied only to models with plumbed water or ice dispenser Water Supply Requirements A cold water supply with water pressure between 138 kPa and 827 kPa 1 4 8 4 kgf cm is required to operate the water dispenser If the refrigerator is installed in an area with low water pressure below 138 kPa you can install a booster pump to compensate for the low pressure If a reverse os...

Page 16: ...ector is pushed onto the pipe 2 Ensure that the rubber washer is fitted to the inside of the tap connector before screwing it onto the tap A separate connector or adaptor may need to be purchased if your tap fitting does not match the thread size of the connector provided Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for possible ...

Page 17: ...rd lean even when the front legs are turned all the way Use the spanner a to adjust the height by turning the levelling leg to the left to raise it or to the right to lower it Door Alignment for Freezer Door If the door of the appliance is not level adjust the difference in the height of appliance door 1 Open the door and use the spanner a to loosen the keeper nut by turning it to the left 2 Use t...

Page 18: ... rotate the door hinge bolt Door Alignment for Right Fridge Door Standard Door Model Open the fridge door and use the spanner c to rotate the door hinge bolt Door Alignment for Right Fridge Door Door in Door Model Adjust the left fridge door first If the door is too low lift the right door up and use a pair of long nose pliers to insert C Clips until both doors are level Turning on the Power Conne...

Page 19: ...t and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than two people carefully When transporting the appliance over a long distance keep the appliance upright 5 After installing the appliance connect the power plug into a mains outlet socket...

Page 20: ...e power the repair technician from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has coo...

Page 21: ...ut call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check the condition of the food Maximum Freezing Capacity Express Frz function will allow the freezer to reach its maximum freezing capacity This generally takes up to 24 hours and automatically switches off According to regulation EU ...

Page 22: ... feature is only available on some models a Control Panel Sets the fridge temperature and freezer temperature the water filter condition and the dispenser mode b InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to frequently used food items c Door in Door Lever 1 Opens the Door in Door ...

Page 23: ...23 OPERATION ENGLISH Interior Two Star a 1 This feature is only available on some models Standard Door Model Door in Door Model ...

Page 24: ...ks and sauce containers e Door Mullion Prevents the cold air of the fridge from leaking CAUTION To reduce the risk of scratching the door or breaking the center door mullion make sure that the refrigerator door mullion is always folded in f Dairy Basket Stores dairy foods such as butter and cheese g Fridge Shelf Stores refrigerated foods and fresh foods Stores the foods with higher moisture conten...

Page 25: ...dge door lights up when you open the freezer door m Freezer Door Basket Stores small packages of frozen food Do not store ice cream or food which will be stored for a long period of time n Freezer Tray Stores small packaged frozen food or frequently used foods The sliding trays allow easy access and convenience of use o Freezer Drawer Stores frozen food for longer storage NOTE To freeze food items...

Page 26: ...al setup of the LG ThinQ application c Freezer Press this button repeatedly to select a desired temperature between 23 C and 15 C The default freezer temperature is 18 C d Fridge Press this button repeatedly to select a desired temperature between 1 C and 7 C The default fridge temperature is 3 C NOTE The actual inner temperature varies depending on the food status as the indicated setting tempera...

Page 27: ...lace the air filter when the indicator light turns on After replacing the air filter press and hold the Replace Air Filter button for 3 seconds to turn the indicator light off Replace the air filter approximately every six months i Water Ice Type Select a desired dispenser mode from the buttons on the control panel Press the dispenser switch with a glass or other container to dispense cubed ice wa...

Page 28: ...when dispensing water cubed ice or crushed ice When the ice maker produces smaller ice cubes or the cubes become lumped together the amount of water supplied to the ice maker may be low due to insufficient water in the water tank If ice is not used frequently or the freezer set temperature is too warm it may also lump together It is normal for milky cloudy water to be dispensed after replacing the...

Page 29: ...nto a glass before filling it with water or other beverages Splashing will occur if ice is dispensed into a glass that already contains liquid Never use a glass that is exceptionally narrow or deep Ice may jam in the ice passage affecting the performance of the appliance Keep the glass at a proper distance from the ice outlet A glass held too close to the outlet may prevent ice from dispensing Dis...

Page 30: ...rn the automatic icemaker On Off press the power switch on the icemaker to the ON or OFF O position Normal Sounds You May Hear The icemaker water valve will buzz as the icemaker fills with water If the power switch is in the ON position it will buzz even if it has not yet been hooked up to water To stop the buzzing move the power switch to OFF O NOTE Do not keep the power turned on to the icemaker...

Page 31: ...tivate if a loud noise occurs near the refrigerator Clean the glass door with a dry cloth To remove stubborn stains slightly moisten a clean cloth with lukewarm water or a glass cleaner Do not spray glass cleaner directly at the glass door Door in Door This feature is only available on some models Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens ...

Page 32: ...ting the Door in Door Case CAUTION Remove contents from the Door in Door compartment before removal 1 Open the doors completely and remove the contents of the Door in Door case Lift up and pull out the Door in Door case 2 Lift up and remove the dairy basket from the whole case 3 Lift up the basket to the top position 4 Remove the screws from each of the side rails and lift up and remove the basket...

Page 33: ...ing and refitting them Make sure that the fridge doors are fully open before removing and refitting the drawers Using the Fridge Drawer This feature is only available on some models The crispers provide fresher tasting fruit and vegetables by letting you easily control humidity inside the drawer You can control the amount of humidity in the moisture sealed crispers by adjusting the control to any ...

Page 34: ...are heavy Always use two hands when removing or refitting the drawers to avoid product damage or personal injury Always open the freezer doors completely before removing or refitting the drawers Shelf CAUTION Glass shelves are heavy Use special care when removing them Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact...

Page 35: ...t clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Door Basket Removing Refitting the Door Basket 1 To remove the baskets simply lift the basket up and pull straight out 2 To refit the the basket slide the bin in the above the desired support and gently push down until it snaps into place ...

Page 36: ...s too far the signal strength becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Intern...

Page 37: ...pplication and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The f icon will be turned off Wireless LAN Module Specifications Wireless function S W version V 1 0 For consideration of the user this device should be installed and operated with a minimum distance of 20 cm between the device and the...

Page 38: ...ing the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ application Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible...

Page 39: ...se fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain This helps reduce surface staining and tarnishing Cleaning the...

Page 40: ...conds to reset the filter CAUTION If you wash the filter with water the filter performance may also deteriorate Caution should be taken not to change the direction of the filter to be inserted into the filter cover Water Filter Before Replacing the Water Filter WARNING Do not allow children to have access to small parts during the installation of this product Do not use with water that is microbio...

Page 41: ...ter must be changed every 6 months or when the water filter indicator on the control panel lights turns on or the water dispenser output decreases To purchase a replacement water filter Use replacement cartridge LT1000P LT1000PC LT1000PCS or ADQ747935 Visit your local dealer or distributor or contact the LG Electronics Customer Information Centre For further assistance visit our website at lg com ...

Page 42: ...r Filter button for 3 seconds 6 Dispense water for approximately 5 minutes to remove trapped air and contaminants CAUTION Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage ...

Page 43: ...eset the circuit breaker on the GFCI If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it awa...

Page 44: ...er temperature to a colder setting Did you put in food with a strong smell Store foods with strong smells in sealed containers Vegetables or fruit may have spoiled in the drawer Throw away rotten vegetables and clean the vegetable drawer Do not store vegetables too long in the vegetable drawer Symptoms Possible Cause Solution ...

Page 45: ...itch or set ON for the automatic icemaker button on the control panel For more details on how to use visit LG Electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the ...

Page 46: ... water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filter replacement period Have you flushed out the filter properly in the initial stage after installing it When you install or replace the...

Page 47: ...od first before putting it in the fridge or freezer compartment Is the air entry or exit of the freezer compartment blocked Make sure that air entry or exit is not blocked so that the air can circulate inside Is the freezer compartment overfilled Maintain an appropriate space between items Frost or condensation has formed inside or outside the appliance Did you open and close the appliance door fr...

Page 48: ...h excessive force If you apply too much force or speed when closing the door it may remain briefly open before closing Make sure that you do not slam the door closed Close the door gently It is difficult to open the appliance door Did you open the door right after you closed it If you try to open the appliance door within one minute after you closed it you may have difficulties because of the pres...

Page 49: ...nd off Normal Operation Rattling noises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was mov...

Page 50: ... Wi Fi network The password for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless n...

Page 51: ...s ec europa eu and search using the model name valid from 1st March 2021 Scan the QR code on the energy label supplied with the appliance which provides a web link to the information related to the performance of the appliance in the EU EPREL database Keep the energy label for reference and all other documents supplied with the appliance valid from 1st March 2021 The model name can be found on the...

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