LG GMB844PZ4E Owner'S Manual Download

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TROUBLESHOOTING

Wi-Fi

Customer Care and Service

Contact an LG Electronics customer information centre.
• To find information on LG authorized service centre, visit our website at www.lg.com.
• Only qualified service personnel from LG authorized service centre should disassemble, repair, or

modify the appliance.

• The minimum warranty period of this refrigerating appliance is 24 months.

Gurgling noises

Appliance flowing through the cooling system.

• Normal Operation

Popping noises

Contraction and expansion of the inside walls due to changes in

temperature.

• Normal Operation

Vibrating

If the side or back of the appliance is touching a cabinet or wall, some of

the normal vibrations may make an audible sound.

• To eliminate the noise, make sure that the sides and back do not make any

contact with any wall or cabinet.

Symptoms

Possible Cause & Solution

Your home appliance

and smartphone are

not connected to the

Wi-Fi network.

The password for the Wi-Fi that you are trying to connect to is incorrect.

• Find the Wi-Fi network connected to your smartphone and remove it, then

LG ThinQ

Mobile data for your smartphone is turned on.

• Turn off the

Mobile data

of your smartphone and register the appliance

using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English

letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4

GHz and connect the appliance to the wireless router. To check the router

frequency, check with your Internet service provider or the router

manufacturer.

The distance between the appliance and the router is too far.

• If the distance between the appliance and the router is too far, the signal

may be weak and the connection may not be configured correctly. Move

the location of the router so that it is closer to the appliance.

Symptoms

Possible Cause & Solution

global_main.book.book Page 40 Thursday, May 12, 2022 5:46 PM

Summary of Contents for GMB844PZ4E

Page 1: ...l simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH www lg com Copyright 2019 2022 LG Electronics Inc All Rights Reserved global_main book book Page 1 Thursday May 12 2022 5 46 PM ...

Page 2: ...STALLATION Before Installation 12 Removing the Fridge and Freezer Door 13 Levelling and Door Alignment 15 Turning on the Power 16 Moving the Appliance for Relocation 17 OPERATION Before Use 18 Product Features 20 Control Panel 24 InstaView 25 Door in Door 26 Drawer 27 Shelf 28 Icemaker 29 Door Basket 29 SMART FUNCTIONS LG ThinQ Application 31 Smart Diagnosis 32 MAINTENANCE Cleaning 34 Air Filter 3...

Page 3: ...Before Calling for Service 36 global_main book book Page 3 Thursday May 12 2022 5 46 PM ...

Page 4: ...from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol...

Page 5: ...ls motels and other residential type environments bed and breakfast type environments catering and similar non retail applications This refrigerating appliance is not intended to be used as a built in appliance This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts ...

Page 6: ...eans to accelerate the defrosting process Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours Do not use electrical appliances inside the refrigerator Make sure not to get a body part such as a hand or foot stuck while moving the appliance Disconnect the power cord before cleaning the appliance interior or exterior Do not spray water or inflamma...

Page 7: ...the appliance securely Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the heat from heating appliances suc...

Page 8: ...can cause suffocation Do not plug the appliance into a multi socket adapter which does not have a power cable mounted The appliance should be connected to a dedicated power line which is separately fused Do not use a multi socket outlet which is not properly grounded portable In case of using a properly grounded multi socket outlet portable use the multi socket outlet with the current capacity of ...

Page 9: ...uffocation Do not put animals such as pets into the appliance Do not place heavy or fragile objects containers filled with liquid combustible substances flammable objects such as candles lamps etc or heating devices such as stoves heaters etc on the appliance Do not place any electronic appliance such as heater and mobile phone inside the appliance If there is a gas leakage isobutane propane natur...

Page 10: ...t shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands Do not hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dishes on the door baskets Do not...

Page 11: ...dicates that waste electrical and electronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products ...

Page 12: ...imited range of ambient temperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43...

Page 13: ...ic shock Removing the Hinge Cover Remove the screws from the hinge cover at the top of the appliance Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver Removing the Left Fridge Door 1 Disconnect all wire harnesses a Unscrew the ground wire b NOTE The number of wire harnesses may vary depending on the model 2 Rotate the hinge lever c counterc...

Page 14: ...n lifting the hinge free of the hinge lever latch be careful that the door does not fall forward It is recommended that two or more people carry out the door removal and refitting 3 Lift the right fridge door until it is free of the middle hinge assembly CAUTION Place the door on a non scratching surface with the inner side facing up Removing the Freezer Door 1 Remove the two hinge bolts 2 Twist t...

Page 15: ...e A Spanner Type B Levelling the Appliance The appliance has two front levelling legs Adjust the legs to alter the tilt from front to back or side to side If the appliance seems unsteady or the doors do not close easily adjust the appliance s tilt using the instructions below It is quite normal for the appliance to have a backward lean even when the front legs are turned all the way Use the spanne...

Page 16: ...nd solid surface Some timber flooring may cause levelling difficulties if it flexes excessively Door Alignment for Left Fridge Door Open the fridge door and use the spanner c to rotate the door hinge bolt Door Alignment for Right Fridge Door Adjust the left fridge door first If the door is too low lift the right door up and use a pair of long nose pliers to insert C Clips until both doors are leve...

Page 17: ...lug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than two people carefully When transporting the appliance over a long distance keep the appliance upright 5 After installing the appliance connect the power plug into a mains outlet socket and switch it on global_main...

Page 18: ...e our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy keep all inner parts e g door bins drawers and shelves on their original location Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent...

Page 19: ... in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check the condition of the food Maximum Freezing Capacity Express Freeze function will allow the freezer to reach its maximum freezing c...

Page 20: ...ure b Door in Door 1 The Door in Door is a double layered door system It can be opened individually or together with the main door You can conveniently locate and access your favourite snacks or food items c Door in Door Lever 1 Opens the Door in Door d InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to frequently used food items global_main book book Page 20...

Page 21: ...21 OPERATION ENGLISH Interior 1 This feature is only available on some models Standard Door Model Door in Door Model global_main book book Page 21 Thursday May 12 2022 5 46 PM ...

Page 22: ...f scratching the door or breaking the center door mullion make sure that the refrigerator door mullion is always folded in e Fridge Shelf Stores refrigerated foods and fresh foods Stores the foods with higher moisture content at the front of the shelf The shelf height can be adjusted by inserting the shelf in another groove of different height f Folding Shelf 1 This is adjustable to meet individua...

Page 23: ... frequently used foods The sliding trays allow easy access and convenience of use To freeze food items quickly store the food on the top freezer trays Food items will freeze most quickly on the freezer trays k Freezer Drawer Stores frozen food for longer storage l Bottom Shelf To store a food container that is greater than 1 kg place it on the bottom shelf global_main book book Page 23 Thursday Ma...

Page 24: ...inner temperature varies depending on the food status as the indicated setting temperature is a target temperature not actual temperature within the appliance b Freezer 1 Type 1 Press this button repeatedly to select a desired temperature between 24 C and 16 C Type 2 Press this button repeatedly to select a desired temperature between 23 C and 15 C The initial freezer temperature is 18 C c Pure N ...

Page 25: ...e is any finger or skin contacts to the control panel while cleaning it the button function may operate InstaView This feature is only available on some models Using the InstaView Door in Door The InstaView Door in Door lets you see if you re running low on frequently used items like beverages and snacks without opening the fridge door 1 Knock twice on the glass to turn the LED light inside the Do...

Page 26: ...e appliance with the door in door open or do not open the door in door while the door of the appliance is open The door in door may be struck by the edge of the appliance and damaged Using the Moving Basket Adjusting the moving basket allows taller food items to be stored more conveniently 1 To raise the moving basket hold the basket in the centre and push the basket up until it clicks into place ...

Page 27: ...g Refitting the Fridge Drawer This feature may vary depending on model purchased 1 Open both fridge doors completely Hold the cover with both hands and tilt the cover slightly while pulling it out 2 Remove the contents of the drawer Hold the handle of the vegetable drawer and gently pull it out 3 Mount the fridge drawer in the reverse order of the removal process Using the Freezer Drawer The slidi...

Page 28: ...are heavy Use special care when removing them Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Using the Folding Shelf This feature is only available on some models Store taller items such as a gallon container or bottles by pushing the front half of the shelf underneath the back half of the shelf Pull the front of ...

Page 29: ...iting ice cubes to lump together It takes about 4 hours at 20 C for ice production If the freezer door is frequently opened warm air enters the freezer compartment It may take a longer time to freeze ice Be careful not to twist the ice maker with force since it can break Do not freeze the ice in the ice storage bin This could break it and cause appliance damage or injury Using the Icemaker This fe...

Page 30: ...e the baskets simply lift the basket up and pull straight out 2 To assemble the baskets slide it in above the desired support and push down until it snaps into place global_main book book Page 30 Thursday May 12 2022 5 46 PM ...

Page 31: ...comes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider...

Page 32: ...inQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that have the obligations to disclose source code that is contained in this...

Page 33: ... audible diagnosis provided in the LG ThinQ application 1 Press the Lock button to activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Freezer button for three seconds or longer while holding your phone to the speaker until...

Page 34: ...ge For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain This helps reduce surface staining and tarnishing Cleaning the Interior When removing a...

Page 35: ...d pulling the center out 3 Place the new filter inside of the cover with the side that says FRONT facing outward 4 Align tabs a on the filter cover with hooks b on the refrigerator wall 5 Rotate the air filter cover clockwise until the hooks engage and the cover locks in place 6 Press and hold the Pure N Fresh button on the control panel for 3 seconds to reset the filter sensor CAUTION If you wash...

Page 36: ...eration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it first Cool the hot food first b...

Page 37: ...from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frost has formed in the freezer compartment Doors may not be closed properly Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed Did you store hot food without cooling i...

Page 38: ...ng forward Adjust the front feet to raise the front side slightly Were the shelves properly assembled Refit the shelves if needed Did you close the door with excessive force If you apply too much force or speed when closing the door it may remain briefly open before closing Make sure that you do not slam the door closed Close the door gently It is difficult to open the appliance door Did you open ...

Page 39: ...ol will click when the automatic defrost cycle begins and ends The thermostat control or appliance control on some models will also click when cycling on and off Normal Operation Rattling noises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not restin...

Page 40: ... The password for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SS...

Page 41: ...ut the energy efficiency of the appliance visit https ec europa eu and search using the model name valid from 1st March 2021 Scan the QR code on the energy label supplied with the appliance which provides a web link to the information related to the performance of the appliance in the EU EPREL database Keep the energy label for reference and all other documents supplied with the appliance valid fr...

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