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35

TROUBLESHOOTING

ENGLISH

Problem

Possible Causes

Solutions

Frost or ice 
crystals on frozen 
food (inside of 
sealed package).

Condensation from food with a 
high water content has frozen 
inside of the food package. 

This is normal for food items with a high water 
content.

Food has been left in the freezer 
for a long period of time.

Do not store food items with high water content 
in the freezer for a long period of time.

Clicking

The defrost control will click 
when the automatic defrost 
cycle begins and ends. 
The thermostat control (or 
refrigerator control on some 
models) will also click when 
cycling on and off.

Normal Operation

Rattling

Rattling noises may come from 
the flow of refrigerant, the 
water line on the back of the 
unit, or items stored on top of 
or around the refrigerator.

Normal Operation

Refrigerator is not resting solidly 
on the floor.

Floor is weak or uneven or leveling legs need to 
be adjusted. See the Door Alignment section.

Refrigerator with linear 
compressor was jarred while 
running.

Normal Operation

Whooshing

Evaporator fan motor is 
circulating air through the 
refrigerator and freezer 
compartments. 

Normal Operation

Air is being forced over the 
condenser by the condenser 
fan. 

Normal Operation

Gurgling

Refrigerant flowing through the 
cooling system.

Normal Operation

Popping

Contraction and expansion of 
the inside walls due to changes 
in temperature.

Normal Operation

Sizzling

Water dripping on the defrost 
heater during a defrost cycle.

Normal Operation

Vibrating

If the side or back of the 
refrigerator is touching a cabinet 
or wall, some of the normal 
vibrations may make an audible 
sound. 

To eliminate the noise, make sure that the sides 
and back cannot vibrate against any wall or 
cabinet.

Dripping

Water running into the drain pan 
during the defrost cycle.

Normal Operation

Summary of Contents for GLC8839SC

Page 1: ...OWNER S MANUAL BOTTOM FREEZER REFRIGERATOR Please read this owner s manual thoroughly before operating and keep it handy for reference at all times GLC8839SC GMM916NSHV www lg com ENGLISH ...

Page 2: ...Food Storage Location 18 Food Storage Tips 18 Storing Frozen Food 19 Adjusting the Refrigerator Shelves 19 Detaching the Shelf 19 Refitting the Shelf 20 Using the Folding Shelf 20 When Closing the Door 21 Big Fresh Zone 21 Removal of the Big Fresh Zone drawer 21 Refitting the Big Fresh Zone drawer 22 How to remove and refit the vegetable box 23 Extra Space Multi collection corner 23 Fridge Basket ...

Page 3: ...pen for more than 60 seconds a warning alarm sounds in 30 second intervals until it is closed EXPRESS FREEZE The freezer section is maintained at the coldest temperature for a 24 hour period before automatically resuming normal operation The freezer display temperature will not change when Express Freeze is engaged It will also enhance ice production whilst it is on AUTO CLOSING HINGE The refriger...

Page 4: ...ith the rating prior to use It y is the user s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not install the refrigerator where there may be a danger of it falling Installation on a non sturdy y timber floor may cause difficulty in door alignment and cause the cabinet to deform Use DO NOT allow children to climb stand or hang on the refrigerator do...

Page 5: ...ting element that releases the cubes Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in When dispensing ice from the dispenser do not use crystal ceramics y Do not touch the cold surfaces in the freezer compartment with wet or damp hands when your y refrigerator is in operation Do not put glass containers glass bottles or beverage cans in the f...

Page 6: ... This appliance contains a small amount of isobutane refrigerant R600a natural gas with high environmental compatibility but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged Refrigerant squirting out of the pipes could ignite or cause an eye injury If a leak is detected avoid any naked flames...

Page 7: ...cluded for your convenience The appearance and specifications of the actual product may differ depending on the model Refrigerator Exterior Applicable to some models only LED Display Displays the refrigerator and freezer s target temperature the water filter condition and the dispenser status Door in Door release Button Refrigerator Freezer ...

Page 8: ...erior lamps light up the inside of the refrigerator Shelf Dairy Product Bin Used to preserve dairy products Fridge Basket Shelf Freezer Basket Ice Maker Big Fresh Zone Pure N Fresh Filter Door In Door Folding Shelf Big Fresh Zone Fresh Zone Freezer Basket Extra Space Drawer Drawer Tilting Fresh Basket ...

Page 9: ...nstallation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location 1 Unpacking your refrigerator 2 Choosing the proper location 3 Leveling and Door Alignment ...

Page 10: ...et that is located under the front of the refrigerator To remove any remaining tape or glue rub the area briskly with your thumb Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers Wipe with warm water and dry Do not use sharp instruments rubbing alcohol flammable fluids or abrasive cleaners to remove tape or glue These ...

Page 11: ... the sides as well as top and maintain at least 2 inches 5 08 cm from the rear wall 4 To avoid vibrations the appliance must be leveled 5 Don t install the appliance below 41 F 5 C It may affect the performance 2 5 08 cm 24 61 cm How to Remove the Refrigerator Door TURN OFF THE MAIN POWER Same procedure for left and right doors 1 Remove the refrigerator door hinge cover left side 2 Disassemble con...

Page 12: ...ight side door is lower lift the right y side door and use a pair of long nose pliers not supplied to additionally insert 3 a snap ring until the heights are balanced as in the drawing 3 Remove the door by raising it from the lower hinge How to Remove the Freezer Door TURN OFF THE MAIN POWER Same procedure for left and right doors 1 Remove the inner hinge bolt 2 Twist the hinge to raise the pivoti...

Page 13: ...se to unscrew the locking nut 2 Use the narrower side of the spanner to turn the adjustment hinge pin clockwise or counterclockwise and adjust the gap difference between the refrigerator and the freezer door 3 After the door heights are adjusted completely tighten the locking nut counterclockwise CAUTION Do not adjust the hinge pin height level too much The hinge pin can fall out Range of height a...

Page 14: ...re use Read the Turning On The Power section Your plug type might be different from the picture CAUTION Putting food in the refrigerator before it has cooled could cause the food to spoil or a bad odor could remain inside the refrigerator Wait for the refrigerator to cool Allow your refrigerator to run for at least three to four hours before putting food in it Check the flow of cold air in the fre...

Page 15: ...hours Express Freeze Express Freeze This function increases both ice making and freezing capabilities When you touch the y Express Freeze button the graphic will illuminate in the display and will continue for 3 hours The function will automatically disable itself after 3 hours You can stop this function manually by touching y the button one more time Control Lock Control Lock The Control Lock fun...

Page 16: ... frozen food to keep it long Big Fresh Zone Preserve vegetables and fruits Fridge Basket Store beverages water etc Control Panel Features continued CAUTION Display Mode For Store Use Only The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store When activated OFF will display on the control panel and the display will remai...

Page 17: ...u are leaving home for a short period of time like a short vacation the refrigerator should y be left on Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer If you are leaving the refrigerator turned off for an extended period of time remove all food and y unplug the power cord Clean the interior and leave the doors slightly ajar to prevent mold from g...

Page 18: ...c bags or plastic container and store in crisper Fish Store fresh fish and shellfish in the freezer section if they are not being consumed the same day of purchase It is recommended to consume fresh fish and shellfish the same day purchased Leftovers Cover leftovers with plastic wrap aluminum foil or plastic containers with tight lids Storing Frozen Food Freezing Freezing Your freezer will not qui...

Page 19: ...hylene plastic containers y Containers without tight lids y Wax paper or wax coated freezer wrap y Thin semi permeable wrap y Adjusting the Refrigerator Shelves The shelves in your refrigerator are adjustable to meet your individual storage needs Your model may have either glass or wire shelves Adjusting the shelves to fit different heights of items will make finding the exact item you want easier...

Page 20: ...ot clean glass shelves with y warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Glass shelves are heavy Use special y care when removing them CAUTION To reduce the risk of door scratches y and breaking the door centre mullion please make sure that the refrigerator door mullion is always folded in The door Alarm will sound if the door y remains open...

Page 21: ...Zone drawer The Moisture balance keeper helps optimize humidity in the vegetable compartment 1 Pull the drawer back to the end of its travel 2 Lift the front of the draw up and remove it from its guide Refitting the Big Fresh Zone drawer 1 Insert the left and right roller of the drawer into the guides whilst the draw is slightly lifted at the front and push it in gently while lowering it at the sa...

Page 22: ...wers 2 Lift the vegetable box drawers with both hands and gently pull them toward you 3 Grab the back end with one hand to lift the vegetable box and then take it out while tilted How to refit vegetable box 1 Lift the vegetable box drawer assembly on to an angle and place it into the refrigerator compartment ready for fitting 2 Lift the vegetable box drawer horizontally and align to its original p...

Page 23: ...ti collection corner Store small foods like eggs ham cheese etc Open and close pushing or pulling grips y Fridge Basket Preserve drinks like small packs milk beer juice etc In Out Carrier Ideally used to store and carry multiple items to and from the refrigerator When necessary In Out Carrier may y be taken out seperately It can be used to move required condiments drinks snacks etc for cooking at ...

Page 24: ...erator door may not close properly It could also result in damage to the lid OPEN CLOSE NOTE The Cheese Butter and Condiment bins are not recommended for storing items that spoil easily such as milk and mayonnaise Door In Door Applicable to some models only The Door In Door compartment allows for easy access of commonly used food items The inner Door In Door includes two door bins Cheese Butter an...

Page 25: ...y basket and raise it up to take it out 3 Move floating basket to the top compartment from magic space cover from which daily corner is removed Door In Door Shelf Disassembly Applicable to some models only 1 Raise magicspace cover up and take it out Hold both ends of the basket and lift up the front part of the basket Assemble in the same method as y disassembly ...

Page 26: ...t allows taller y food items to be stored more conveniently CAUTION Remove all food items from basket before y moving it up or down Not doing so could cause damage to the basket or food items Ice Maker To make ice cubes fill the ice tray with y water and insert in its position To remove ice cubes hold the lever of the y tray and pull turn gently Then ice cubes drop in to the ice cube box NOTE You ...

Page 27: ... both y hands to avoid breakage or injury Always open the freezer doors all the y way before removing or refitting the drawers Freezer Drawer Use the compartment for packed frozen foods and frequently taken out foods Use the bottom compartment for frozen foods Dried fish condiments The sliding freezer drawers allow easy y access and convenience of use Freezer Drawer Removal 1 Pull out the Freezer ...

Page 28: ...e correct level Freezer Fridge basket You can store small packaged frozen food Freezer basket small packaged refrigerated food or beverages Fridge basket such as milk water juice beer etc Do Not store ice cream or foods intended for long term storage in the Freezer Basket To remove the basket hold the basket with both hands and slightly lift up the front part to pull it out To refit the basket ali...

Page 29: ...ainless steel exterior use a clean sponge or soft cloth with mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth CAUTION Do not use a rough cloth or sponge y when cleaning the interior and exterior of the refrigerator Do not place your hand on the bottom y surface of the refrigerator when opening and closing WARNING Use non flammable cleaner Failure ...

Page 30: ...s or flammable fluids These can scratch or damage the material Condenser Coil Cover Condenser Coil Cover Use a vacuum cleaner with an attachment to clean the condenser cover and vents located at the rear of the appliance Do not remove the panel covering the condenser coil area Always disconnect the main power before cleaning 2 Installing a New Pure N Fresh filter Place the new filter inside of the...

Page 31: ...G service center Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent The transmission sounds that you will hear are normal and sound similar to a fax machine Smart Diagnosis cannot be activated unless your refrigerator is connected to power If your refrigerator is unable to turn on then troubleshooting must be done without using Smart Diagnosis Using Smart Dia...

Page 32: ...rigerators require more operating time but use less energy due to more efficient technology Refrigerator was recently plugged in or power restored The refrigerator will take up to 24 hours to cool completely Door opened often or a large amount of food hot food was added Adding food and opening the door warms the refrigerator requiring the compressor to run longer in order to cool the refrigerator ...

Page 33: ...gerator should not be operated in temperatures above 110 F 43 C A large amount of food or hot food was added to either compartment Adding food warms the compartment requiring the cooling system to run Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect Doors not closed correctly See the Doors will not close correctly or pop open section in Pa...

Page 34: ...condensation and frost Food is freezing in the refrigerator compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents Refrigerator temperature control is set incorrectly If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Setting the Controls section f...

Page 35: ...n Refrigerator is not resting solidly on the floor Floor is weak or uneven or leveling legs need to be adjusted See the Door Alignment section Refrigerator with linear compressor was jarred while running Normal Operation Whooshing Evaporator fan motor is circulating air through the refrigerator and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan No...

Page 36: ...s are dirty or sticky Clean the gaskets and the surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air enters the refrigerator As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if it opens more easily Ref...

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