LG GF-5V708BSL Owner'S Manual Download Page 49

Page: 49 / 64

TROUBLESHOOTING

Symptoms

Reason

Solution

There is no

refrigeration or

freezing.

Is there a power interruption?

•

Check the power of other

appliances.

If the power plug unplugged

from the outlet?

•

Plug the power plug in the outlet

properly.

There is poor

refrigeration or

freezing.

Is the fridge or freezer

temperature set to its warmest

setting?

•

Set the fridge or freezer temperature

to 'Medium'.

Is the appliance in direct

sunlight, or is it near a heat

generating object such as

cooking oven or heater?

•

Check the installation area and

reinstall it away from heat generating

objects.

Did you store hot food without

cooling it first?

•

Cool the hot food first before putting

it in the fridge or freezer

compartment.

Did you put in too much food?

•

Maintain an appropriate space

between food.

Are the appliance doors

completely closed?

•

Completely close the door and make

sure that stored food is not

obstructing in the door.

Is there enough space around

the appliance?

•

Adjust the installation position to

make enough space around the

appliance.

The appliance

contains a bad smell.

Is the fridge or freezer

temperature set to 'Warm'?

•

Set the fridge or freezer temperature

to 'Medium'.

Did you put in food with a

strong smell?

•

Store foods with strong smells in a

sealed containers.

Vegetables or fruit may have

spoiled in the drawer?

•

Throw away rotten vegetables and

clean the vegetable drawer. Do not

store vegetables too long in the

vegetable drawer.

The inside lamp in the

appliance does not

turn on.

Does the inside lamp in the

appliance turn off?

•

It is hard for customers to replace

the inside lamp in the appliance as

they are not serviceable. If the inside

lamp does not turn on, please

contact the LG Electronics customer

information centre.

Summary of Contents for GF-5V708BSL

Page 1: ...ner s manual thoroughly before operating the appliance and keep it handy for reference at all times MFL69286519 Rev 01_121317 Copyright 2017 2018 LG Electronics Inc All Rights Reserved GF 5V708BSL GF V708BSL GF V708MBSL GF 5V910BSL GF V910BSL GF V910MBSL ...

Page 2: ...5 Dimensions and Clearances 16 Ambient Temperature 16 Removing the Door 17 Refitting the Door 19 Adjusting the Height of the Door 19 Connecting the Water Line For Plumbed models Only 21 OPERATION 22 Parts and Functions 22 Notes for Operation 26 Using Control Panel 28 Door Mullion 30 Door in Door 30 InstaView Function 31 Water and Ice Dispenser 31 Automatic Icemaker 32 Detaching the In Door Ice Bin...

Page 3: ...the Door in Door Compartment 40 Cleaning the Shelf 41 Cleaning the Big Fresh Zone 42 Cleaning the Fresh Zone Compartment 43 Cleaning the Freezer Drawer 45 Cleaning the Door Bins 46 Cleaning the Water Dispenser 46 Replacing the Water Filter For Plumbed models Only 47 TROUBLESHOOTING 49 ...

Page 4: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 5: ...ronics customer information centre This appliance is equipped with a power cord having an equipment earthing grounding conductor earthing pin and a grounding power plug The power plug must be plugged into an appropriate outlet socket that is installed and earthed grounded in accordance with all local codes and ordinances If the power cord is damaged or the hole of the outlet socket is loose do not...

Page 6: ... not to point the power plug up or let the appliance lean against the power plug Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind or rain or temperatures below freezing Do not place the appliance in direct ...

Page 7: ...tomer information centre Do not place hands or metallic objects inside the area emitting the cold air cover or heat releasing grille on the back Do not apply excessive force or impact to the back cover of the appliance Do not put animals such as pets into the appliance Be careful of nearby children when you open or close the appliance door The door may bump the child and cause injury Do not allow ...

Page 8: ...ontact an LG Electronics customer information centre if you detect a strange sound odour or smoke coming from the appliance Fill with potable water only into icemaker or dispenser water tank Maintenance Disconnect the power cord before cleaning the appliance or replacing the inside lamp where fitted Securely plug the power plug in the outlet socket after completely removing any moisture and dust N...

Page 9: ...gasket while leaving the shelves and baskets in place and keep children away from the appliance Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Technical Safety Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use electrical appliances inside the food ...

Page 10: ...able gas air mixture if a leak in the refrigerating circuit occurs the size of the room in which the appliance is used should correspond to the amount of refrigerant used The room must be 1 m in size for every 8 g of R600a refrigerant inside the appliance The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance Never start up an appliance sho...

Page 11: ...ted drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with wet hands as this may result in injury Do not place heavy objects on top of the door in door Do not use the door in door as a chopping board and ensure ...

Page 12: ...o sudden temperature changes Never eat frozen foods immediately after they have been taken out in the freezer compartment Do not insert your hands into the mechanical part of the automatic icemaker such as the ice bin or the ice dispenser Do not use a thin crystal cup or chinaware when dispensing Do not remove the cover of the automatic icemaker Touching any mechanical part of the automatic icemak...

Page 13: ...t from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage Connect the water supply line for plumbed models only to a potable water source only Otherwise impurities in the water may cause illness ...

Page 14: ...14 INSTALLATION EN Compartments Spanner Type1 Spanner Type2 Owner s Manual Water Filter Ring Sheet The appearance or components of the appliance may differ from model to model ...

Page 15: ...d back on again Notes for Installation Install the appliance on a solid and flat area If the appliance is installed on an uneven floor it can cause vibration and noise causing the appliance to fall resulting in injury It could also cause the doors not to close correctly and introduce moisture inside the unit during operation If the appliance front or rear is not level adjust the front feet so that...

Page 16: ...ambient temperatures depending on the climate zone Do not use the appliance at a temperature exceeding the limit The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Climate Class Ambient Temperature Range ºC SN Extended Temperate 10 32 N Temperate 16 32 ST Sub...

Page 17: ...onnection and gently push the collet to detach the water supply line as shown in 1 1 collet NOTE Detaching the water supply is only necessary when detaching the left fridge door 2 Remove the screw 1 from the hinge cover at the top of the refrigerator Lift the hook not visible located at the bottom of the front side of the cover 2 with a flat head screwdriver 3 Remove the cover and pull out the tub...

Page 18: ... the front side of the cover 2 with a flat head screwdriver 2 Detach the wire harness 1 3 Rotate the hinge lever 1 clockwise Lift the top hinge 2 free of the hinge lever latch Hinge Lever Latch CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward 4 Lift the door from the middle hinge pin and remove the door CAUTION Place the door on a non scra...

Page 19: ... the reverse sequence of removal after the appliance is passed through the access door Adjusting the Height of the Door Fridge Door Height Open the fridge door and use the spanner type1 to rotate the door hinge bolt as shown Height difference Fridge door Fridge door Freezer door Freezer door Freezer Door Height Method1 Open the freezer door and use the spanner type1 to rotate the door hinge bolt a...

Page 20: ...om slanting downward due to the weight of stored food items Door Mullion and Auto Open Door Once the door baskets are filled the doors may become misaligned preventing the door mullion or the Auto Open Door function from working properly If the mullion on the left refrigerator door does not open and close properly or the right door stays ajar after the Auto Open Door function follow the directions...

Page 21: ...water filter to malfuction Water hammer water banging in the pipes in house plumbing can cause damage to appliance parts and can lead to water leakage or flooding Connecting the water line must only be installed by a qualified plumber and in accordance with local legislation and regulations governing water quality NOTE This water line installation is not covered by the appliance warranty Connectin...

Page 22: ... dispenser modes the water filter status InstaView Door in DoorTM The InstaView Door in DoorTM compartment allows for easy access to commonly used food items Door in Door Lever This lever opens Door in Door The appearance or components of the appliance may differ from model to model 1 2 3 ...

Page 23: ...ormally or a failure occurs Fresh Filter This function reduces and removes odors inside the fridge compartment Adjustable Fridge Shelf Shelves are adjustable to meet individual storage needs Vegetable Drawer This is where fruits and vegetables are stored to remain fresh for as long as possible Extra Space This is where small food items such as cheese and ham can be stored 1 2 3 4 5 ...

Page 24: ... Dairy Corner This is where dairy products such as the butter or cheese are stored Door in Door A convenient storage area for frequently used items that require easy access Door Mullion This blocks the cold air of the refrigerator from leaking CAUTION To reduce the risk of scratching the door or breaking the center door mullion make sure that the refrigerator door mullion is always folded in 6 7 8...

Page 25: ...is is for long term storage of frozen items Freezer Door Basket This is where small packages of frozen food can be stored Do not store ice cream or food which will be stored for a long period of time within these baskets 1 2 ...

Page 26: ...rom growing in the appliance Suggestion for Energy Saving Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or frost When storing food in the freezer compartment set the freezer temperature lower than the temperature indicated on the appliance Do not set the...

Page 27: ... temperature for the food to be stored correctly Always keep the appliance clean If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while th...

Page 28: ...eplace Filter When the Replace Filter icon turns on the air filter needs to be replaced After replacing the air filter press and hold the Pure N Fresh button for three seconds to turn the icon light off Changing the air filter approximately every six months is recommended Lock This locks the buttons on the control panel Water Filter After changing the filter push and hold the Water Filter button f...

Page 29: ...r from 24 C to 16 C The actual inner temperature varies depending on the food status as the indicated setting temperature is a target temperature not actual temperature within the appliance NOTE The default temperature setting may vary depending on the appliance Wait until two or three hours have passed after connecting the appliance to the outlet before storing food in the appliance The appliance...

Page 30: ...also a handy place to defrost meat 2 CAUTION To reduce the risk of scratching the door and breaking the center door mullion make sure that the refrigerator door mullion is always folded in The door alarm sounds every 30 seconds if the door remains open longer than one minute Ensure that the folding mullion is folded in before closing the left hand door Door Mullion This door mullion prevents cold ...

Page 31: ... set At this time when you press the dispenser lever the selected appliance cubed ice water and crushed ice will be dispensed The function is enabled and disabled in turn each time you press the button on the control panel CAUTION Keep children away from the dispenser to prevent children playing with or damaging the controls Throw away the first few batches of ice about 20 cubes and 7 cups of wate...

Page 32: ...red in the ice bin for a long period of time they may clump together and may not be separated easily In such a case clean the ice bin before using it Turning the Automatic Icemaker On or Off To turn the automatic icemaker On Off press and hold the Ice On Off button on the control panel for 3 seconds Detaching the In Door Ice Bin 1 Gently pull the handle to open the ice compartment 2 To remove the ...

Page 33: ...ppliance damage or injury may occur When refitting the ice bin ensure that it is placed correctly If it is tilted or unlevel it may not continue to make ice due to sensor disruption Never use a glass that is exceptionally narrow or deep Ice may jam in the ice passage affecting the performance of the appliance Keep the glass at a proper distance from the ice outlet A glass held too close to the out...

Page 34: ... even after closing the door Failure Detection The appliance can automatically detect problems during the operation If a problem is detected the appliance may not operate and an error code is displayed even when any button is pressed When this occurs do not turn off the power and immediately contact the LG Electronics customer information centre If you turn off the power the repair technician from...

Page 35: ...ngth The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surrounding wireless environment can make the wireless network service run slowly The appliance cannot be registered due to problems with the wireless signal transmission Unplug the appliance and wait abo...

Page 36: ... the Wi Fi button for 3 seconds to temporarily turn it off Run the LG SmartThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds Wi Fi icon will be turned of RF Radiation Exposure Statement This equipment shall be installed and used at a minimum distance of 20 cm from the human bod...

Page 37: ...e data transfer is complete the service agent will explain the result of the Smart Diagnosis NOTE Position the phone so that its microphone is aligned with the speaker hole The Smart Diagnosis sound is generated after around three seconds Hold the phone to the upper right speaker hole and wait while the data is transmitted Do not take the phone off the speaker hole while the data is transmitted Th...

Page 38: ...e clean Blocked air vents can cause fire or appliance damage Waxing external painted metal surfaces helps provide rust protection Do not wax plastic parts Wax painted metal surfaces at least twice a year using appliance wax or auto paste wax Apply wax with a clean soft cloth For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh ...

Page 39: ...e Pure N Fresh button on the control panel for more than three seconds The Replace Filter icon on the control panel will turn off 6 It will operate after replacing the filter NOTE Do not insert your finger or other foreign objects inside or its mounting Doing so may result in injuries or malfunctions If the replacement period has passed the bacteria and odor removal performance may deteriorate Ple...

Page 40: ...oor case lift up and pull out 2 Move the EasyLift bin to the top of the compartment 3 Remove the screws on both sides of the Door in Door compartment 4 Move the EasyLift bin up to remove it Lift the lower door bin from the bottom to remove it 5 To remove the remaining door bins hold both ends of one bin and lift up Repeat with second bin NOTE Assemble in the reverse order of removal ...

Page 41: ...lf falling or spilled food Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Glass shelves are heavy Use special care when removing them Using the Folding Shelf Store taller items such as a gallon container or bottles by pushing the front half of the shelf underneath the back half of the shelf Pull the front of the s...

Page 42: ...from its guides and pull straight out CAUTION Always empty the drawers before removing them and use both hands when removing and assembling them Make sure that the refrigerator doors are fully open before removing and assembling the drawers Assembling the Big Fresh Zone Drawer 1 Slightly tilt up the front of the drawer and insert the rollers on the sides into the guides 2 Gently push the drawer in...

Page 43: ...resh Zone Compartment For Type 1 1 Hold the Fresh Zone compartment at an angle and place it into the refrigerator compartment 2 Lift the Fresh Zone compartment to a horizontal position lower it to its original position and gently push it back into place 3 If there is a gap behind the drawer as seen below slightly lift the Fresh Zone compartment and push it backward CAUTION Use two hands when remov...

Page 44: ...up from underneath to release the cover from the guides then tilt the cover 45 degrees and pull it forward to remove it Assembling the Fresh Zone Compartment For Type 2 1 Hold the cover at a 45 degree angle and insert it into the refrigerator 2 Supporting the cover with one hand bring the cover to a horizontal position and lower it onto the guides Push the cover back into place 3 Tilt up the front...

Page 45: ...remove it 2 CAUTION The drawers are heavy Always use two hands when removing or assembling the drawers to avoid product damage or personal injury Always open the freezer doors completely before removing or assembling the drawers Assembling the Freezer Drawer 1 Open both freezer doors completely Raise the front of the drawer slightly and insert the rollers on the drawer s sides into the guides in t...

Page 46: ... sides of the bin with the guides and push the bin down until it snaps into place Cleaning the Water Dispenser Cleaning the Dispenser Tray The dispenser tray may become wet easily due to spilled ice or water Wipe the entire area with a damp cloth Cleaning the Water and Ice Outlet Wipe the water or ice outlet frequently with a clean cloth as it may get dirty easily Please note that lint from a clot...

Page 47: ...ter icon The new water filter has been activated Application Guidelines Water Supply Parameters Service Flow 1 9 lpm Water Supply Community or Private Well Potable Water Water Pressure 138 827 kPa Water Temperature 0 6 37 8 C Capacity 757 liters It is essential that the manufacturer s recommended installation maintenance and filter replacement requirements be carried out for the product to perform...

Page 48: ...f water hammer conditions exist you must install a water hammer arrester Contact a plumbing professional if you are uncertain how to check for this condition Do not install on hot water supply lines The maximum operating water temperature of this filter system is 37 8 C Protect filter from freezing Drain filter when temperatures drop below 4 4 C The disposable filter cartridge MUST be replaced eve...

Page 49: ...e space between food Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around the appliance Adjust the installation position to make enough space around the appliance The appliance contains a bad smell Is the fridge or freezer temperature set to Warm Set the fridge or freezer temperature to Medium...

Page 50: ...thin one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front leveling legs extended refrigerator level and doors aligned Once the door baskets are filled the doors may become misaligned preventing the d...

Page 51: ... the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frosts has formed in the freezer compartment Doors may not be closed properly Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed Did you store hot food without cooling it f...

Page 52: ...ow enough clearance around the appliance Are objects scattered behind the appliance Remove the scattered objects from behind the appliance Is there an object on top of the appliance Remove the object on top of the appliance The side or front of the appliance is warm There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area The...

Page 53: ...details on how to use visit LG electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the appliance door frequently If you open the appliance door frequently cold air wi...

Page 54: ...extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filter replacement period Have you flushed out the filter properly in the initial stage after installing it When you install or replace the filter for the first time you need to rem...

Page 55: ...linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing nosies Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling nosies Appliance flo...

Page 56: ... set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The...

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