Troubleshooting
If you are having trouble with your Video please check the following before calling your service centre.
14
No picture and no sound
• Check that the Video plug has
been plugged in and switched on
at a mains wall socket and that
the television has been plugged in
and switched on.
• Check the aerial lead is
undamaged and securely
connected to the correct sockets
in both the television and the
Video.
• Check that you have tuned into a
video channel on your television.
• If you are using a AV connection,
check that the cable is secure and
that the correct AV channel is
selected on your television.
No playback or a poor
picture
• Try a different video cassette. If the
problem is resolved, the problem
may have been the cassette itself.
• Try using the tracking buttons
TRK
+
or
-
to reduce the amount of
visible interference.
• If the cassette contains a
recording that you have recently
made from the television, the
television channels may not be
tuned to the Video correctly.
TV programmes cannot
be recorded
• Check the reception on your
television set. If you cannot receive
a picture through your aerial, the
Video will be unable to record
television broadcasts.
• Check the aerial lead is
undamaged and securely
connected to the correct sockets.
• Check that the Video has been
tuned to the television
programmes properly.
• Check the rear of the video
cassette to see if the safety tab
used to prevent recording has
been removed.
• Check that the signal being
received by the television is
reasonable quality.
A video tape cannot be
inserted
• Check that there is not a cassette
in the Video already.
• Is the video cassette the right way
round? The windows should be at
the top and the arrow should be
pointing toward the Video.
The Remote Control
does not work
• Has the Video been plugged in
and switched on?
• Check that the batteries have
been inserted correctly into the
Remote Control.
The top of the video
picture is unstable
• The video cassette may be
damaged. Insert another video
cassette and check the picture
from it.
• Try adjusting the horizontal control
on your television, you should
consult your television user guide
on how to do this.
• Check the aerial lead is
undamaged and securely
connected to the correct sockets.
• Ensure that the television has
been correctly tuned to your
Video.
NICAM sound is not
being recorded
(GC990W Only)
• Check that
AUTO
has been
selected in the
NICAM
menu.
• Consult a TV guide to check that
the broadcast was in stereo.
• Check your television user guide
to see if you have a NICAM stereo
feature on your television.
No Hi - Fi sound
(GC990W Only)
• In the Audio menu check that the
STEREO
option has been
selected.
• Check your television user guide
to see if you have a stereo feature
on your television.
Autoplay does not work
• If the safety tab has not been
removed from the video cassette
this function will not work.
• This function will not work
during the “Lock” operation
(See page 11).
GC990W1_GC480W1_NA2ALL_07V 3/10/04 1:56 PM Page 14
