LG GC-H502HE Owner'S Manual Download Page 1

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OWNER'S MANUAL

FRIDGE & FREEZER

Before beginning installation, read these instructions

carefully. This will simplify installation and ensure that the

product is installed correctly and safely. Leave these

instructions near the product after installation for future

reference.

ENGLISH

MFL68609485

Rev.04_091621

www.lg.com

Summary of Contents for GC-H502HE

Page 1: ...refully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL68609485 Rev 04_091621 www lg com Copyright 2017 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...AUTION 8 INSTALLATION Before Installation 10 Levelling the Appliance 10 Turning on the Power 11 Moving the Appliance for Relocation 11 OPERATION Before Use 12 Product Features 14 Control Panel 16 Water Dispenser 18 Icemaker 19 Automatic Icemaker 20 Door in Door 21 Fridge Drawer 22 Door Basket 23 Shelf 23 SMART FUNCTIONS LG ThinQ Application 24 Smart Diagnosis 25 MAINTENANCE Cleaning 27 TROUBLESHOO...

Page 3: ...following Technical Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol caref...

Page 4: ...rant and insulation blowing gas used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets or ...

Page 5: ...d abrasive etc over the interior or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance...

Page 6: ... a place where it is easy to unplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories to t...

Page 7: ... appliance Operation Do not use the appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long p...

Page 8: ...pane natural gas etc do not touch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substances e...

Page 9: ...e door baskets Do not open or close the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on the power cable or water hose Never eat frozen foods immediately after they have been taken out in the freezer compartment Make sure not to get a hand or fo...

Page 10: ...e zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Levelling the Appliance Adjusting the Levelling Leg If t...

Page 11: ...ce If you add food before the appliance has cooled completely your food may spoil Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4...

Page 12: ...e power the repair technician from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has coo...

Page 13: ...to be stored correctly If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal c...

Page 14: ... Stores ice produced by the manually icemaker You can slide the icemaker along the shelf from side to side to any desired position d Freezer Temperature Controller This controller regulates the air flow to the freezer compartment by setting it to a suitable balance e Pull Out Tray Fresh Room Drawer This is where food items are stored at a colder temperature than the regular fridge area f Control P...

Page 15: ...nt 1 Stores commonly used food items such as beverages and snacks m Water Dispenser Tank 1 Stores water to supply the dispenser It requires manual filling n Automatic Icemaker 1 This is where ice is automatically produced and stored o Freezer Door Basket Stores small packages of frozen food Do not store ice cream or food which will be stored for a long period of time NOTE The number of freezer doo...

Page 16: ... the indicated setting temperature is a target temperature not actual temperature within the appliance b Express Freeze This function can quickly freeze a large amount of ice or frozen foods This function is enabled and disabled in turn each time you press the button This function automatically terminates after a specific period has passed c Hygiene Fresh 1 This function reduces odours inside the ...

Page 17: ...is button repeatedly to select a desired temperature between Cold and Coldest The initial fridge temperature is Normal Setting the Freezer Temperature Level The appearance or components of the appliance may differ from model to model You can lower the temperature by turning the controller to the right and raise the temperature by turning the controller to the left Type 1 The temperature can be adj...

Page 18: ...the paddle a of the water dispenser to get cold water CAUTION Keep children away from the dispenser to prevent children playing with or damaging the controls Do not use a thin crystal cup or chinaware when dispensing water or ice NOTE If the cup rim is small water may splash out of the glass or miss it completely Cleaning the Dispenser Tray Wipe the entire area with a damp cloth The dispenser tray...

Page 19: ...with potable water If water does not come out fill the water tank with potable water Cleaning the Water Tank 1 Remove the water tank cover 2 Empty the water tank 3 Hold the water tank with both hands and pull it up 4 Remove the water valve a in the water tank by turning it clockwise 5 Clean the water tank and the water valve in running water Wipe the inside and outside of the water tank and the fr...

Page 20: ...nsed may include particles or odour from the water supply line or the water tank If discolored ice is dispensed check the water tank and the water supply for a possible source If the problem continues contact the LG Electronics customer information centre Do not use the ice or water until the problem is corrected Do not touch the automatic icemaker with your hand or a tool Do not remove the cover ...

Page 21: ... if it has not yet been hooked up to water To stop the buzzing move the power switch to OFF O NOTE Do not keep the power turned on to the icemaker if the water line is not connected Doing so can damage the icemaker Preparing for Vacation If the ambient temperature will drop below freezing have a qualified technician drain the water supply system to prevent serious property damage due to flooding c...

Page 22: ...hat is frequently taken out and used 1 Open the Door in Door 2 Pull out the basket and align the tab a with the hole b 3 Lift up the front of the basket and straight it out 4 Mount the Door in Door basket in the reverse order of the removal process Fridge Drawer Using the Fresh Vegetable Drawer Vegetable compartment can adjust the humidity by moving the knob a For storing fruit b For storing veget...

Page 23: ...ies can be caused by the weight of stored foods Door Basket Removing Refitting the Door Basket 1 Hold both edges of the basket and remove it by lifting it upward 2 Refit the door basket in the reverse order of the removal process Shelf Removing Refitting the Shelf 1 Hold the both side of the shelf Lift the shelf up and remove it by pulling it out 2 Refit the shelf by sliding it inward until the sh...

Page 24: ...ar the signal strength becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your ...

Page 25: ...n and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Wireless LAN Module Specifications Wireless function S W version V 1 0 For consideration of the user this device should be installed and operated with a minimum distance of 20 cm between the device and the...

Page 26: ...tion and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application Control Panel 1 On the Freezer Door 1 1 Press the Lock button to activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Press and hold the Fridge button for 3 seconds or longer 3 Open b...

Page 27: ... and side ventilation covers is recommended to maintain reliable and economical operation of the unit Keep the air vents on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminat...

Page 28: ... the circuit breaker on the GFCI If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away fr...

Page 29: ...without cooling it first Cool the hot food first before putting it inside the fridge or freezer Did you leave the appliance door open Although the condensation will disappear soon after you close the appliance door you can wipe it with a dry cloth Do you open and close the appliance door too frequently Condensation can form due to the temperature difference from the outside Wipe out the dampness w...

Page 30: ... Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special character...

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