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TROUBLESHOOTING GUIDE

34

Check if…

The icemaker was recently installed.

The ice has been stored for too long.

The food has not been wrapped tightly
in either compartment.

The water supply contains minerals
such as sulfur.

The interior of refrigerator needs
cleaning.

Ice storage bin needs cleaning.

The refrigerator is defrosting.

It is more humid than normal.

The sounds may be normal for your
refrigerator.

The freezer temperature is cold
enough to produce ice.

Door left open.

Smaller cube size level is selected.

Water shutoff valve connecting
refrigerator to water line may be
clogged.

The gaskets are dirty or sticky.

The door is reopened within a short
time after having been opened. 

ICE HAS OFF-
TASTE OR
ODOR

THERE IS
WATER IN THE
DEFROST
DRAIN PAN

THE
REFRIGERATOR
SEEMS TO
MAKE TOO
MUCH NOISE

THE
ICEMAKER IS
NOT
PRODUCING
ICE OR ICE
CUBES ARE
FREEZING TOO
SLOWLY

CUBES
PRODUCED BY
ICEMAKER
ARE TOO
SMALL

THE DOORS
ARE
DIFFICULT TO
OPEN

Then…

Discard first few batches of ice to avoid
discolored or off-flavored ice.

Throw away old ice and make new
supply.

Rewrap foods since odors may migrate
to the ice if food is not wrapped
properly.

A filter may need to be installed (or
replaced) to eliminate taste and odor
problems.

See 

Care and Cleaning 

section on

pages 26–27.

Empty and wash bin. Discard old cubes.

The water will evaporate. It is normal
for water to drip into the defrost pan.

Expect that the water in the defrost
pan will take longer to evaporate. This
is normal when it is hot or humid.

Refer to the 

Understanding Sounds

You May Hear 

section on page 32.

Wait 24 hours after hook-up for ice
production. See the 

Setting the

Controls 

section on page 19.

Check to see if something is holding
the door open.

Select larger cube size using cube size
selector.

Call a plumber to clear the valve.

Clean gaskets and the surfaces that
they touch. Rub a thin coat of
appliance polish or kitchen wax on the
gaskets after cleaning.

When you open the door, warmer air
enters the refrigerator. As the warm air
cools, it can create a vacuum. If the
door is hard to open, wait 5 minutes to
allow the air pressure to equalize, then
see if it opens more easily.

Summary of Contents for GC-B288ULNV

Page 1: ...OWNER S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner s manual thoroughly before operating and keep it handy for reference at all times www lg com ENGLISH ...

Page 2: ......

Page 3: ...ce of injury and tell you what can happen if the instructions are not followed 3 WARNING CAUTION DANGER Child entrapment and suffocation are not problems of the past Junked or abandoned refrigerators are still dangerous even if they will sit for just a few days If you are getting rid of your old refrigerator please follow the instructions at right to help prevent accidents BEFORE YOU THROW AWAY YO...

Page 4: ... careful closing doors when children are in the area This refrigerator must be properly installed in accordance with the Attention Installer Instructions that were taped to the front of the refrigerator Don t touch the lamp in case of light on the long time Because it can be very hot DO NOT refreeze frozen foods which have thawed completely The United States Department of Agriculture in Home and G...

Page 5: ...NG Connect to potable water supply only Refer to instructions with water filter kit for installation w w WARNING The refrigerant and insulation blowing gas used in the appliance require special disposal procedures When disposal please consult with service agent or a similarly qualified person w w WARNING Please do not use a dishwasher to clean the lower drawers the high temperature may cause damag...

Page 6: ...leaning or other requirements It may cause electric shock or injury Make sure of grounding Consult a qualified electrician or service person if the grounding instructions are not completely understood or if you have doubts on whether the appliance is properly grounded The incorrect grounding may cause breakdown and electric shock Be sure to use grounded exclusive proper voltage consent for the pow...

Page 7: ...Medicine TheMedicine Do not use the combustible spray near the refrigerator It may cause fire Install in places away from the fire such as the place where flammable gas is leaked It may cause fire 2 When using the refrigerator Do not place the heavy object or the dangerous object container with liquid on the refrigerator It may be dropped to cause injury fire or electric shock when opening or clos...

Page 8: ...e to lock out the child Install the refrigerator on the solid and level floor Installing it on the unstable place may cause death by falling down the refrigerator when opening or closing the door Do not insert the hands or the metal stick into the exit of cool air the cover the bottom of the refrigerator the heatproof grill exhaust hole at the backside It may cause electric shock or injury Use the...

Page 9: ...front and the top of the rear Otherwise your hands may be slipped to cause injury Because the product is heavy carrying it alone may hurt people or accidents may occur Do not place the food in disorder inside the refrigerator The food may fall during opening and closing the door of the refrigerator and hurt people Do not put bottle in the freezer It may freeze the contents to break the bottle to c...

Page 10: ... not match your model Digital Sensor Control Modular Door Bins p 24 Shelves p 22 Crisper p 23 Keeps fruits and vegetable fresh and crisper Glide N Serve p 23 Automatic Icemaker p 28 Ice Bin p 24 Pull out Drawer p 25 Durabase p 25 Divider p 25 Tilt Out Door Basket Optional p 25 Dairy Bin p 24 M Mullion A B C D E F G H I J L K M WARNING This product contains chemicals known to the State of Californi...

Page 11: ...the leveling screws clockwise to raise the unit counterclockwise to lower it 2 Install this appliance in an area where the temperature is between 13 C and 43 C If the temperature around the appliance is too low or high cooling ability may be adversely affected 3 Too small a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges Allow at...

Page 12: ...Handle Loosen the set screws with the 3 32 Allen wrench and remove the handle NOTE If the handle mounting fasteners need to be tightened or removed use a 1 4 Allen wrench 2 Removing Freezer Drawer Handle Loosen the set screws located on the lower side of the handle with the 1 8 Allen wrench and remove the handle NOTE If the handle mounting fasteners need to be tightened or removed use a 1 4 Allen ...

Page 13: ...rews on the bottom of the handle with a 1 8 Allen wrench NOTE If the handle mounting fasteners need to be tightened or removed use a 1 4 Allen wrench 13 Mounting Fasteners w w WARNING When the customer takes apart the handle or assemble it from a refrigerator please be cautious of following things Hold the handle with your own hand to make sure not to drop the handle to the floor or instep while t...

Page 14: ...ever latch 7 IMPORTANT When lifting the hinge free of the latch be careful that the door does not fall forward Lift the door from the middle hinge pin and remove the door Place the door inside facing up on a non scratching surface 1 2 3 5 6 7 4 To remove the right refrigerator door Open the door Remove the top hinge cover screw 1 Use a flat blade screwdriver to lift the tabs on the front underside...

Page 15: ...the top hinge 1 over the hinge lever latch 2 and into place Rotate the lever 3 counterclockwise to secure the hinge Insert and tighten the cover screw 4 2 Install the left side door Lower the door onto middle hinge pin Fit the top hinge 1 over the hinge lever latch 2 and into place Rotate the lever 3 clockwise to secure the hinge Install the grounding screw 4 and connect all the wire harnesses 5 3...

Page 16: ...with your thumbs to lift it up Separate the left and right rail cover Remove the screws 2 of the rail on both sides With both hands hold both sides of the door and pull it up to separate it from the rails With both hands hold the center bar and push it in to let both rails fitted simultaneously CAUTION When you remove the drawer do not hold the handle If it may come off and it could cause personal...

Page 17: ...ultaneously Hook door supports 1 into rail tabs 2 Lower door into final position and tighten the screws 3 Align the top holes of the rail cover with the top holes of the door supports to assemble the rail covers With the drawer pulled out to full extension insert the lower basket 4 in the rail assembly WARNING To prevent accidental child and pet entrapment or suffocation risk DO NOT allow them to ...

Page 18: ...makes it easier to adjust the legs 3 Open both doors again and check to make sure that they close easily If not tilt the refrigerator slightly more to the rear by turning both leveling screws clockwise It may take several more turns and you should turn both leveling screws the same amount 4 Re adjust if necessary 5 Replace the base cover NOTE Your new refrigerator is uniquely designed with two fre...

Page 19: ...ion for details SETTING THE CONTROLS Your refrigerator has two controls that let you regulate the temperature in the freezer and refrigerator compartments Initially set the FRIDGE CONTROL at 3 C and the FREEZER CONTROL at 18 C Leave it at this setting for 24 hours one day to stabilize Then adjust the compartment temperature as desired Freezer control 21 C to 13 C When the setting is at a lower num...

Page 20: ...sed paper bag on a refrigerator shelf Remove store wrapping and trim or tear off bruised and discolored areas Wash in cold water and drain Place in plastic bag or plastic container and store in crisper Place in plastic bags or plastic container and store in crisper Use fresh fish and shellfish the same day purchased Cover leftovers with plastic wrap or aluminum foil Plastic containers with tight l...

Page 21: ... tight lids Wax paper or wax coated freezer wrap Thin semi permeable wrap w w CAUTION Do not keep beverage cans or plastic food containers in the freezer compartment They may be break if they freezer Freezing Your freezer will not quick freeze any large quantity of food Do not put more unfrozen food into the freezer than will freeze within 24 hours no more than 2 to 3 lbs of food per cubic foot of...

Page 22: ...atter into small pebble sized pieces NOTE Glass shelves are heavy Use special care when removing them to avoid dropping them Adjusting Shelves Remove shelves from the shipping position and replace shelves in the position you want To remove a shelf Tilt up the front of the shelf in the direction of 1 and lift it in the direction of 2 Pull the shelf out To reinstall a shelf Tilt the front of the she...

Page 23: ...e the glass 1 Lift up the glass under the crisper cover 2 Pull the glass up and out GLIDE N SERVE The Glide N Serve provides storage space with a variable temperature control that keeps the compartment colder than refrigerator This drawer can be used for large party trays deli items or beverages but this drawer can t be used for vegetable Controls The control regulates the air temperature in the d...

Page 24: ...t a bin that is loaded with food CAUTION DO NOT allow children to play with baskets Sharp corners on baskets could cause injury DAIRY BIN 1 To remove the dairy bin simply lift it and pull straight out 2 To replace the dairy bin slide it in above the desired location and push down until it stops ICE BIN 1 To separate the ice bin pull out the drawer as much as possible 2 Gently lift and pull out the...

Page 25: ...ly DURABASE DIVIDER The Durabase divider allows you to organize the Durabase area into sections WARNING If the Durabase divider is removed there is enough open space for children or pets to crawl inside To prevent accidental child and pet entrapment or suffocation risk DO NOT allow them to play inside of drawer PULL OUT DRAWER 25 1 2 1 2 To remove the drawer push the tabs located on the front insi...

Page 26: ...in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth INSIDE WALLS allow freezer to warm up so cloth won t stick To help remove odors you can wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tablespoons baking soda to 1 quart of water 26 g soda to 1 liter water Be sure the baking soda is completely dissolved so does it not scratc...

Page 27: ... them open far enough for air to get in This stops odor and mold from building up WHEN YOU MOVE When you are moving your refrigerator to a new home follow these steps to prepare it for the move 1 Remove all food from the refrigerator and pack all frozen food in dry ice 2 Depending on your model turn the thermostat control refrigerator control to OFF See the Setting the Controls section 3 Unplug th...

Page 28: ...dy taste stale and shrink WHEN YOU SHOULD SET THE ICEMAKER POWER SWITCH TO O OFF When the water supply will be shut off for several hours When the ice bucket is removed for more than a minute or two When the refrigerator will not be used for several days NORMAL SOUNDS YOU MAY HEAR The icemaker water valve will buzz as the icemaker fills with water If the power switch is in the I on position it wil...

Page 29: ...e must be between 147 834 kPa on models without a water filter and between 280 834 kPa on models with a water filter Power drill 1 2 or adjustable wrench Straight and Phillips blade screwdriver Two 1 4 outer diameter compression nuts and 2 ferrules sleeves to connect the copper tubing to the shutoff valve and the refrigerator water valve If your existing copper water line has a flared fitting at t...

Page 30: ...ubing about 8 feet coiled into 3 turns of about 10 diameter to allow the refrigerator to move out from the wall after installation 7 CONNECT THE TUBING TO THE VALVE Place the compression nut and ferrule sleeve for copper tubing onto the end of the tubing and connect it to the shutoff valve Make sure the tubing is fully inserted into the valve Tighten the compression nut securely NOTE Commonwealth ...

Page 31: ...heck to see if leaks occurs at water line connections 10 TURN THE WATER ON AT THE SHUTOFF VALVE Tighten any connections that leak Reattach the compressor compartment access cover 11 PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall Push the refrigerator back to the wall 12 START THE ICEMAKER Set the icemaker pow...

Page 32: ...le may cause a sizzling sound You may hear air being forced over the condenser by the condenser fan You may hear water running into the drain pan during the defrost cycle 32 Check if The power supply cord is unplugged A household fuse has blown or circuit breaker tripped The refrigerator control is set to the OFF position Refrigerator is in the defrost cycle The refrigerator is not resting solidly...

Page 33: ...igerator to run longer in order to cool the refrigerator back down Adding a large amount of food warms the refrigerator See the Food Storage Guide section on page 20 In order to conserve energy try to get everything you need out of the refrigerator at once keep food organized so it is easy to find and close the door as soon as the food is removed The refrigerator will take up to 24 hours to cool c...

Page 34: ...es of ice to avoid discolored or off flavored ice Throw away old ice and make new supply Rewrap foods since odors may migrate to the ice if food is not wrapped properly A filter may need to be installed or replaced to eliminate taste and odor problems See Care and Cleaning section on pages 26 27 Empty and wash bin Discard old cubes The water will evaporate It is normal for water to drip into the d...

Page 35: ...or is opened the faster the humidity builds up and the more warm air the refrigerator must cool In order to keep the refrigerator cool try to get everything you need out of the refrigerator at once keep food organized so it is easy to find and close the door as soon as the food is removed Refer to the Setting the Controls section on page 19 Wait 24 hours for temperatures to stabilize or even out I...

Page 36: ...MEMO 36 GC B288ULNV 350 R600a 60g China 33 ...

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