LG GBB72BM9DQ Owner'S Manual Download Page 33 | Manualshive

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33

TROUBLESHOOTING

ENGLISH

• The model name can be found on the rating label of the appliance.
• This product contains a light source of energy efficiency class G.

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Summary of Contents for GBB72BM9DQ

Page 1: ...ll simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71400061 Rev 03_083022 www lg com Copyright 2022 LG Electronics Inc All Rights Reserved Scan the QR code to see the manual ...

Page 2: ...AUTION 9 INSTALLATION Before Installation 11 Levelling the Appliance 12 Turning on the Power 12 Moving the Appliance for Relocation 12 OPERATION Before Use 14 Product Features 16 Control Panel 18 Icemaker 19 Shelf 19 Fridge Drawer 21 Freezer Drawer 23 Door Basket 23 SMART FUNCTIONS LG ThinQ Application 24 Smart Diagnosis 26 MAINTENANCE Cleaning 27 TROUBLESHOOTING Before Calling for Service 28 APPE...

Page 3: ...nce can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause ri...

Page 4: ...es and by clients in hotels motels and other residential type environments bed and breakfast type environments catering and similar non retail applications This refrigerating appliance is not intended to be used as a built in appliance This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken...

Page 5: ...use mechanical devices or other means to accelerate the defrosting process Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours Do not use electrical appliances inside the refrigerator Make sure not to get a body part such as a hand or foot stuck while moving the appliance Disconnect the power cord before cleaning the appliance interior or exteri...

Page 6: ...o or more people holding the appliance securely Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the heat fr...

Page 7: ...children The packaging materials can cause suffocation Do not plug the appliance into a multi socket adapter which does not have a power cable mounted The appliance should be connected to a dedicated power line which is separately fused Do not use a multi socket outlet which is not properly grounded portable In case of using a properly grounded multi socket outlet portable use the multi socket out...

Page 8: ...the appliance can cause suffocation Do not put animals such as pets into the appliance Do not place heavy or fragile objects containers filled with liquid combustible substances flammable objects such as candles lamps etc or heating devices such as stoves heaters etc on the appliance Do not place any electronic appliance such as heater and mobile phone inside the appliance If there is a gas leakag...

Page 9: ...rant circuit is fully efficient Operation Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands It may cause frostbite Do not place glass containers bottles or cans especially those containing carbonated drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the applian...

Page 10: ...or or door in door Maintenance This appliance is equipped with maintenance free LED interior light Do not remove cover or LED lamp in any attempt to repair or change it Contact an LG Electronics customer information centre Do not clean glass shelves or covers with warm water when they are cold They may shatter if exposed to sudden temperature changes Do not insert the shelves upside down The shelv...

Page 11: ...ient temperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Accessories 1 T...

Page 12: ...frigerator is heavy and should be installed on a rigid and solid surface Some timber flooring may cause levelling difficulties if it flexes excessively Turning on the Power Connecting the Appliance After installing the appliance connect the power plug into the outlet socket Do not double up with other appliances on the same outlet NOTE After connecting the power supply cord or plug to the outlet w...

Page 13: ...13 INSTALLATION ENGLISH 5 After installing the appliance connect the power plug into a mains outlet socket and switch it on ...

Page 14: ...freezer door is open for a long time or opens very frequently When the power goes out for a long period of time When larger amounts of hot food are placed into the freezer Turning off the Alarm Press the Freezer button until the alarm stops ringing Failure Detection The appliance can automatically detect problems during the operation NOTE If a problem is detected the appliance may not operate and ...

Page 15: ...ease and negatively affect other foods stored in the appliance Do not overfill the appliance Cold air can not circulate properly if the appliance is overfilled If you set an excessively low temperature for food it may become frozen Do not set a temperature lower than the required temperature for the food to be stored correctly If there are chill compartments in the appliance do not store vegetable...

Page 16: ...f Stores refrigerated foods and fresh foods Stores the foods with higher moisture content at the front of the shelf The shelf height can be adjusted by inserting the shelf in another groove of different height The actual number of shelves will differ from model to model c Bottle Rack 1 Stores containers and tall bottles using the bottle rack CAUTION Do not store short bottles on the bottle rack Th...

Page 17: ... For more space you can use chill area without chill compartment drawer h Movable Egg Tray Stores eggs You can move this egg tray to a desired position except for the top shelf of the fridge or the vegetable drawer i Fridge Door Basket Stores small packages of refrigerated foods drinks and sauce containers j Ice Tray This is where ice is manually produced For more space you can remove the ice tray...

Page 18: ...re is 18 C or 20 C c Express Freeze This function can quickly freeze a large amount of ice or frozen foods This function is enabled and disabled in turn each time you press the button for 3 seconds This function automatically terminates after a specific period has passed When this mode is on noise may occur and energy consumption may increase d Fridge Press this button repeatedly to select a desir...

Page 19: ...oor frequently it may take longer for water to be frozen NOTE If the ice tray is overfilled the ice cubes may stick together and be difficult to remove Ice can be removed more easily by pouring water on the ice tray Shelf Removing Refitting the Fresh Balancer Shelf and Fresh Converter Shelf Removing Refitting order Remove in the order below Refit the shelf in the reverse order of the removal proce...

Page 20: ...er items such as a gallon container or bottles by pushing the front half of the shelf underneath the back half the shelf Pull the front of the shelf forward to return to a full shelf Removing Refitting the Folding Shelf This feature is only available on some models 1 Gently lift the front of the folding shelf and slide it in 2 Rotate the folding shelf backwards lift it from the left and pull it ou...

Page 21: ... As a chill compartment the temperature in the Fresh Converter can be controlled by sliding the lever a where located in front of compartment in either direction b For storing Vegetables Recommended c For storing Fish d For storing Meat NOTE Do not store vegetables and fruits with Fish or Meat mode in the chill compartment as they may freeze due to the lower temperature Using the Fresh Balancer Th...

Page 22: ... to expose the bottom Tilt the drawer and pull it out 3 Refit the drawer in the reverse order of the removal process Removing Refitting the Fresh Converter 1 Remove the basket from the fridge door before removing the Fresh Converter 2 Remove the contents of the drawer Hold the handle of the drawer and pull it out completely until it stops 3 Lift the drawer up and remove it by pulling it out 4 Refi...

Page 23: ... and pull it out completely until it stops 2 Lift the drawer up and remove it by pulling it out 3 Refit the drawer in the reverse order of the removal process Door Basket Removing Refitting the Door Basket 1 Hold both edges of the basket and remove it by lifting it upward 2 Refit the door basket in the reverse order of the removal process ...

Page 24: ...ar the signal strength becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your ...

Page 25: ...o temporarily turn it off Run the LG ThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Wireless LAN Module Specifications Wireless function S W version V 1 0 For consideration of the user this device should be installed and operated with a...

Page 26: ...Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ application Using Audible Diagnosis to Diagnose Issues 1 This control panel is only available on some models Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the...

Page 27: ...f the unit Keep the air vents on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in ...

Page 28: ...ctrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it fi...

Page 29: ...to the temperature difference from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frost has formed in the freezer compartment Doors may not be closed properly Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed Did you st...

Page 30: ...om of the appliance Check if the water is from the thawed frozen food or a broken or dropped container Symptoms Possible Cause Solution The appliance door is not closed tightly Is the appliance leaning forward Adjust the front feet to raise the front side slightly Were the shelves properly assembled Refit the shelves if needed Did you close the door with excessive force If you apply too much force...

Page 31: ...mal Operation Rattling noises Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted Appliance with a compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge a...

Page 32: ...L database Keep the energy label for reference and all other documents supplied with the appliance valid from 1st March 2021 Symptoms Possible Cause Solution Your home appliance and smartphone are not connected to the Wi Fi network The password for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance...

Page 33: ...33 TROUBLESHOOTING ENGLISH The model name can be found on the rating label of the appliance This product contains a light source of energy efficiency class G ...

Page 34: ...атяване на негативните последствия за околната среда и човешкото здраве Вашият стар уред може да съдържа части за многократна употреба които биха могли да бъдат използвани за ремонт на други продукти както и други ценни материали които могат да бъдат рециклирани с цел запазване на ограничените ресурси x Можете да занесете Вашия уред или в магазина от който сте го закупили или можете да се свържете...

Page 35: ... können gefährliche Substanzen enthalten die eine korrekte Entsorgung dieser Altgeräte erforderlich machen um schädliche Auswirkungen auf die Umwelt und die menschliche Gesundheit zu vermeiden Ihre ausgedienten Geräte können wiederverwendbare Teile enthalten mit denen möglicherweise andere Produkte repariert werden können aber auch sonstige wertvolle Materialien enthalten die zur Schonung knapper ...

Page 36: ...tiguo aparato ayudará a evitar posibles consecuencias negativas para el medio ambiente y para la salud humana El antiguo aparato puede contener piezas reutilizables que podrían utilizarse para reparar otros productos y otros materiales valiosos que pueden reciclarse para conservar los recursos limitados Este producto contiene pilas y o acumuladores Siempre que no sea necesaria la intervención de u...

Page 37: ...ration d autres produits ainsi que des matériaux précieux pouvant être recyclés pour préserver les ressources de la planète x Vous pouvez rapporter votre appareil au commerçant qui vous l a vendu ou contacter votre collectivité locale pour connaitre les points de collecte de votre EEE Vous trouverez également des informations à jour concernant votre pays en allant sur www quefairedemesdechets fr H...

Page 38: ...a nuova di tipo equivalente Si prega di informarsi previamente presso il punto vendita prescelto circa tale ultima modalità di conferimento dell apparecchiatura a fine vita x Il corretto smaltimento dell unità obsoleta contribuisce a prevenire possibili conseguenze negative sulla salute degli individui e sull ambiente Una gestione responsabile del fine vita delle apparecchiature elettriche ed elet...

Page 39: ...n elektronische producten WEEE afzonderlijk van het huishoudelijke afval moeten worden verwijderd x Oude elektrische producten kunnen gevaarlijke stoffen bevatten dus een juiste verwijdering van uw oude apparaat helpt bij het voorkomen van mogelijke negatieve gevolgen voor het milieu en de volksgezondheid Uw oude apparaat kan herbruikbare onderdelen bevatten die gebruikt zouden kunnen worden voor ...

Page 40: ...gosas pelo que a eliminação correta do seu aparelho usado pode contribuir para evitar potenciais danos para o ambiente e saúde humana O seu aparelho usado pode conter peças reutilizáveis que podem ser usadas para reparar outros aparelhos e materiais úteis que podem ser reciclados para preservar os recursos limitados x Pode levar o seu aparelho à loja onde o adquiriu ou contactar a sua entidade loc...

Page 41: ...ktronske izdelke OEEI odstranjevati ločeno od ostalih komunalnih odpadkov x Odpadni električni izdelki lahko vsebujejo nevarne snovi zato s pravilnim odstranjevanjem starega aparata pripomorete k preprečevanju morebitnih negativnih vplivov na okolje in zdravje ljudi Vaš stari aparat lahko vsebuje dele ki bi jih bilo mogoče uporabiti za popravilo drugih izdelkov in druge dragocene materiale ki jih ...

Page 42: ...laganje ovog otpada Za najnovije informacije za Vašu zemlju molimo Vas da pogledate web stranicu www lg com global recycling SVENSKA Kassera den gamla apparaten x Den överkorsade soptunnesymbolen indikerar att elektroniskt och elektriskt avfall WEEE ska kasseras separat från hushållsavfallet och lämnas in till av kommunen anvisat ställe för återvinning x Gamla elektroniska och elektriska produkter...

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