LG GB-B306PZ Owner'S Manual Download Page 26

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TROUBLESHOOTING

TROUBLESHOOTING

Before Calling for Service

Cooling

Symptoms

Possible Cause & Solution

There is no

refrigeration or

freezing.

Is there a power interruption?

• Check the power of other appliances.

Check the power of other appliances.

• Plug the power plug in the outlet properly.

A fuse in your home may be blown or the circuit breaker tripped. Or the

appliance is connected to a GFCI (Ground Fault Circuit Interrupter)

outlet, and the outlet's circuit breaker has tripped.

• Check the main electrical box and replace the fuse or reset the circuit

breaker. Do not increase fuse capacity. If the problem is a circuit overload,

have it corrected by a qualified electrician.

• Reset the circuit breaker on the GFCI. If the problem persists, contact an

electrician.

There is poor

refrigeration or

freezing.

Is the fridge or freezer temperature set to its warmest setting?

• Set the fridge or freezer temperature to a colder setting.

Is the appliance in direct sunlight, or is it near a heat generating object

such as cooking oven or heater?

• Check the installation area and reinstall it away from heat generating

objects.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer

compartment.

Did you put in too much food?

• Maintain an appropriate space between food.

Are the appliance doors completely closed?

• Completely close the door and make sure that stored food is not

obstructing in the door.

Is there enough space around the appliance?

• Adjust the installation position to make enough space around the

appliance.

global_main.book.book Page 26 Thursday, October 22, 2020 11:47 AM

Summary of Contents for GB-B306PZ

Page 1: ...stallation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71400046 Rev 01_102220 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved global_main book book Page 1 Thursday October 22 2020 11 47 AM ...

Page 2: ...Before Installation 10 Levelling the Appliance 11 Turning on the Power 12 Moving the Appliance for Relocation 12 OPERATION Before Use 13 Product Features 15 Control Panel 17 Water Dispenser 18 Icemaker 19 Fridge Drawer 20 Door Basket 21 Shelf 21 Freezer Drawer 21 SMART FUNCTIONS LG ThinQ Application 22 Smart Diagnosis 23 MAINTENANCE Cleaning 25 TROUBLESHOOTING Before Calling for Service 26 global_...

Page 3: ... appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instruction...

Page 4: ...used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets or portable power supplies at the r...

Page 5: ...r or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Risk o...

Page 6: ...lug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories to the power plug Do not modify or e...

Page 7: ...the appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time Do not touch the p...

Page 8: ...h the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substances ether benzene alcohol chemical LP...

Page 9: ...lose the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on the power cable or water hose Never eat frozen foods immediately after they have been taken out in the freezer compartment Make sure not to get a hand or foot stuck upon opening or closin...

Page 10: ...lectricity costs Allow over 50 mm of clearance from each adjacent wall when installing the appliance NOTE You can determine what type of appliance it is by looking at the label inside the appliance a b Size mm A 595 595 B 1720 1860 2030 1720 1860 2030 C 682 677 D 615 610 E 682 677 F 1230 1225 G 995 995 A C B G G F E D E D F global_main book book Page 10 Thursday November 5 2020 1 54 PM ...

Page 11: ...gned with reversible doors so that they may open from either the left or right hand side to suit your kitchen design NOTE Reversing the doors must be performed by the qualified personnel of LG Electronics If not the doors will not be covered by the warranty Inserting the Stoppers Insert the stoppers to the upper edge on the rear plate of the appliance The stoppers are supplied with the kit in the ...

Page 12: ...nce has cooled completely your food may spoil Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than t...

Page 13: ...ician from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent ...

Page 14: ...e stored correctly If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check...

Page 15: ... appliance light up when you open the door b Fridge Shelf This is where refrigerated foods and other items are stored Store the foods with higher moisture content at the front of the shelf The shelf height can be adjusted by inserting the shelf in another groove of different height The actual number of shelves will differ from model to model c Bottle Rack 1 Tall bottles can be stored horizontally ...

Page 16: ...tment This feature is only available on some models For more space you can use chill area without chill compartment drawer h Ice Tray This is where ice is produced and stored For more space you can remove the ice tray or ice cubes bucket i Freezer Drawer 1 This is for long term storage of frozen items j Freezer Shelf 1 This is where frozen foods such as meat fish and ice cream can be stored k Wate...

Page 17: ...ds such as vegetable fruit and so on This function is enabled and disabled in turn each time you press the button for 3 seconds c Freezer Press this button repeatedly to select a desired temperature between 15 C and 23 C The default freezer temperature is 18 C d Express Freeze This function can quickly freeze a large amount of ice or frozen foods This function is enabled and disabled in turn each ...

Page 18: ... the control panel To lock the control panel buttons press and hold the Lock button for 3 seconds until the function is activated To disable the function press and hold the Lock button for 3 seconds until the function is deactivated NOTE The control panel will turn off automatically for energy saving If there is any finger or skin contacts to the control panel while cleaning it the button function...

Page 19: ...ill the water tank with beverages or hot water Children should not be allowed near the water tank CAUTION Do not apply excessive force or impact when removing or assembling the water tank If water does not come out fill the water tank with potable water NOTE The water tank should be washed before filling it with potable water If water does not come out fill the water tank with potable water Icemak...

Page 20: ...ring vegetables Recommended c For storing fish d For storing meat NOTE Do not store vegetables and fruits with Meat and Fish mode in the chill compartment as they may freeze due to the lower temperature Using the Fresh Balancer This feature is only available on some models Vegetable compartment can adjust the humidity by moving the knob a b For storing vegetables Recommended c For storing fruit Re...

Page 21: ...e shelf Pull the front of the shelf forward to return to a full shelf Removing Refitting the Shelf 1 Hold the both side of the shelf Lift the shelf up and remove it by pulling it out 2 Refit the shelf by sliding it inward until the shelf snaps into the frame Freezer Drawer Removing Refitting the Freezer Drawer 1 Remove the contents of the drawer Hold the handle of the drawer and pull it out comple...

Page 22: ...comes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or refer to ...

Page 23: ...cation to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The f icon will be turned off Wireless LAN Module Specifications Wireless function S W version V 1 0 For consideration of the user this device should be installed and operated with a minimum distance of 20 cm between the device and the body Open Source Software Notice Information To ob...

Page 24: ...is provided in the LG ThinQ application Control Panel 1 On the Fridge Door 1 1 Press the Lock button to activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Press and hold the Freezer button for 3 seconds or longer 3 Open the door and then hold the phone near the speaker hole 4 After the data transfer is complete the dia...

Page 25: ...recommended to maintain reliable and economical operation of the unit Keep the air vents on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stai...

Page 26: ... If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did y...

Page 27: ...you close the appliance door you can wipe it with a dry cloth Do you open and close the appliance door too frequently Condensation can form due to the temperature difference from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frost has formed in the freezer compartment Doors may ...

Page 28: ...nd is quite normal Symptoms Possible Cause Solution The appliance door is not closed tightly Is the appliance leaning forward Adjust the front feet to raise the front side slightly Were the shelves properly assembled Refit the shelves if needed Did you close the door with excessive force If you apply too much force or speed when closing the door it may remain briefly open before closing Make sure ...

Page 29: ...ance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted Appliance with linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal...

Page 30: ...wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The distance between the...

Page 31: ...Memo global_main book book Page 31 Thursday October 22 2020 11 47 AM ...

Page 32: ...global_main book book Page 31 Thursday October 22 2020 11 47 AM ...

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