FAQ
Category
Question
Answer
Unlock
Pattern
What should I do if
I forget the unlock
pattern and I did not
create my Google
account on the
phone?
If you forgot your pattern:
If you logged into your Google account
on the phone but failed to enter the
correct pattern 5 times, tap the Forgot
pattern button. You are then required
to log in with your Google account
to unlock your phone. If you have
not created a Google account on the
phone or you have forgotten it, you
must perform a hard reset.
Caution: If you perform a factory reset,
all user applications and user data are
deleted. Please remember to back up
any important data before performing a
factory reset.
Memory
Will I know when my
memory is full?
Yes, you will receive a notification.
Language
Support
Is it possible to
change my phone's
language?
The phone has multilingual capabilities.
To change the language:
1. From the Home screen, touch and
hold
and tap
System settings
.
2. Tap
General
tab >
Language &
input
>
Language
.
3. Tap the desired language.
VPN
How do I set up a
VPN?
VPN access configuration is different
for each company. To configure VPN
access on your phone, you must
obtain the details from your company's
network administrator.
