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LG FWV585 Series, Owner'S Manual

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LG FWV585 Series Owner'S Manual Download Page 36

36

EN

Symptoms

Possible Cause & Solution

Vibrating noise

Package materials are not removed.

 

•

Remove package materials.

The laundry may be unevenly distributed in the drum.

 

•

Pause the cycle and redistribute the laundry after the door unlocks.

Not all leveling feet are resting firmly and evenly on the floor.

 

•

See the 

Leveling the Appliance

 to adjust the leveling of the appliance.

Floor not rigid enough.

 

•

Check if the floor is sold and does not flex. See the 

Installation Place

Requirements

 to select the proper location.

Operation

Symptoms

Possible Cause & Solution

Water is leaking.

House drain pipes are clogged.

 

•

Unclog the drain pipe. Contact plumber if necessary.

Leakage is caused by improper installation of drain hose or clogged 

drain hose.

 

•

Clean and straighten the drain hose. Check and clean the drain filter

regularly.

Appliance does not 

operate.

Control panel has powered off due to inactivity.

 

•

This is normal. Press the 

Power

 button to turn the appliance on.

Appliance is unplugged.

 

•

Make sure that the cord should be plugged securely into a working outlet.

Water supply is turned off.

 

•

Turn the water supply tap completely.

Summary of Contents for FWV585 Series

Page 1: ...ACHINE Before beginning installation read these instructions carefully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference EN ENGLISH FWV585 MFL71445723 Rev 03_080219 ...

Page 2: ... Requirements 10 Unpacking the Appliance 12 Levelling the Appliance 12 Connecting the Water Inlet Hose 13 Installing the Drain Hose 14 OPERATION 15 Operation Overview 15 Preparing the Laundry 15 Adding Detergents and Softeners 16 Control Panel 18 Programme Table 19 Extra Options and Functions 24 SMART FUNCTIONS 27 Using LG SmartThinQ Application 27 Using Smart Diagnosis 29 MAINTENANCE 31 Cleaning ...

Page 3: ...njury or death CAUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product WARNING WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Technical Safety This appliance can be used by children aged from 8 years and above and p...

Page 4: ...f flats or in launderettes Use a new hose or hose set supplied with the appliance Reusing old hoses can cause a water leak and subsequent property damage The water pressure must be between 100 and 1000 kPa The maximum capacity in some cycles for dry clothes to be used FWV585 8 kg Wash 5 kg Dry Installation Never attempt to operate the appliance if it is damaged malfunctioning partially disassemble...

Page 5: ...ion of the equipment grounding conductor can result in risk of electric shock Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded Do not modify the power plug provided with the appliance If it does not fit the outlet have a proper outlet installed by a qualified electrician Operation Do not attempt to separate any panels or d...

Page 6: ...liance door is open Do not touch the door during a high temperature programme Do not use flammable gas and combustible substances benzene gasoline thinner petroleum alcohol etc near the appliance If the drain hose or inlet hose is frozen during winter use it only after thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls w...

Page 7: ...ance is not to be used if industrial chemicals have been used for cleaning Maintenance Securely plug the power plug in the socket outlet after completely removing any moisture and dust Disconnect the appliance from the power supply before cleaning the appliance Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply Do not spray water inside or...

Page 8: ... help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources You can take your appliance either to the shop where you purchased the product or contact your local government waste office for details of your ne...

Page 9: ...t Rear View a Power plug b Transit bolts c Drain hose Parts and Specifications NOTE Appearance and specifications may change without notice to improve the quality of the appliance Accessories This feature is only available on some models a Cold water inlet hose b Spanner c Caps for covering transit bolt holes d Elbow bracket for securing drain hose ...

Page 10: ...oker or coal burning stove an insulation 850 X 600 mm covered with aluminium foil on the side facing the cooker or stove must be inserted between the two appliances Ensure that when the appliance is installed it is easily accessible for an engineer in the event of a breakdown When installing the appliance adjust all four feet using the transit bolt spanner which makes the appliance stable and leav...

Page 11: ...arpets rugs etc Ambient Temperature Do not install the appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point If the appliance is delivered in winter and temperatures are below freezing place the appliance at room temperature for a few hours before putting it ...

Page 12: ...move the bolt assemblies by wiggling them slightly while pulling them out 3 Install the hole caps Locate the hole caps b included in the accessory pack or attached on the back Levelling the Appliance Checking the Level Levelling the appliance prevents unnecessary noise and vibration Check whether the appliance is perfectly level after installation If the appliance rocks when pushing the top plate ...

Page 13: ...under the load Do not let the feet of the appliance get wet Failure to do so may cause vibration or noise Connecting the Water Inlet Hose Note for Connection Water pressure must be between 100 kPa and 1000 kPa 1 0 10 0 kgf cm If the water pressure is more than 1000 kPa a decompression device should be installed Do not overtighten the water inlet hose to all valves Periodically check the condition ...

Page 14: ...er leaks from the hose repeat the same steps Use the most conventional type of tap for the water supply If the tap is square or too big remove the guide plate before inserting the tap into the adaptor Make sure that the hose should not be kinked or trapped Installing the Drain Hose For Model with Drain Pump The drain hose should not be placed higher than 100 cm above the floor Water in the applian...

Page 15: ...melody will sound Immediately remove your clothing from the appliance to reduce wrinkling Check around the door seal when removing the load for small items that may be caught in the seal Preparing the Laundry Sort laundry for best washing results and then prepare laundry according to the symbols on the care labels Sorting the Clothes For best washing results sort your clothes according to a care l...

Page 16: ...instruction of the detergent manufacturer and selected according to type colour soiling of the fabric and the washing temperature Reduce the amount of detergent if too many suds are formed Too much detergent results in excessive suds which cause poor washing When you use liquid detergent follow the guidelines provided by the detergent manufacturer You can pour liquid detergent directly into the ma...

Page 17: ... door NOTE Do not put tablets into the drawer Adding Fabric Softener Add a fabric softener to the maximum fill line Close the dispenser drawer gently Do not leave the fabric softener in the detergent drawer for more than 2 days Fabric softener may harden Softener will automatically be added during the last rinse cycle Do not open the drawer when water is being supplied Solvents e g benzene etc mus...

Page 18: ...ll light when selected f This icon turns on when the appliance is connected to Wi Fi network at home e Wash Dry indicates the drying capacity which varies on the models f AI DD AI DD M provides the desired washing and spinning M is activated when Cotton Mixed Fabric and Easy Care programmes are selected and operated g Display The display shows the settings remaining estimated time options and stat...

Page 19: ...pin Speed 1400 rpm Programme Mixed Fabric Max Load 3 kg Description Enables various fabrics to be washed simultaneously Use for various kind of fabrics except special items silk delicate sports wear dark clothes wool duvet curtains Proper Temperature 40 C Cold to 60 C Max Spin Speed 1400 rpm Programme Easy Care Max Load 3 kg Description Suitable for casual shirts that do not need ironing after was...

Page 20: ...Programme Hand Wool Max Load 1 5 kg Description For hand and machine washable delicate clothes such as washable wool lingerie dresses etc Use detergent for machine washable woolens Use for Wool Silk hand washable clothes delicate easily damaged laundry Proper Temperature 30 C Cold to 40 C Max Spin Speed 800 rpm Programme Quick 30 Max Load 2 kg Description Provides fast washing time for small loads...

Page 21: ...our appliance Programme Download Cycle Max Load 1 piece of laundry Description The Download Cycle programme allows you to download new and special washing programs to your washing machine with a smartphone The default program is on Rinse Spin Proper Temperature Max Spin Speed 1400 rpm NOTE Select the proper wash temperature and spin speed for the desired programmes When washing always pay attentio...

Page 22: ...e Time Dry 30 min Time Dry 60 min Time Dry 120 min Description You can change the drying time according to the maximum load Max Load 1 kg 2 kg 4 kg Set programme at Wash Cotton 60 C and Dry Nomal Eco Dry for test in accordance with EN50229 NOTE Select maximum selectable spin speed of washing programme to ensure drying results Where the amount of laundry to be washed and dried in one programme does...

Page 23: ...em Rinse Intensive Dry Cotton Cotton Mixed Fabric Easy Care Silent Wash Allergy Care Baby Steam Care Delicates Hand Wool Quick 30 Dry Only Wash Dry 5kg Tub Clean Download Cycle This option is automatically inserted in the programme and cannot be deselected ...

Page 24: ...emember to press the Start Pause button By pressing the Dry button you can select Normal Time 30 60 120 Iron Low Temp Normal Eco Drying programme can last up to about 7 hours These drying times are given as a guide to help you set your washing machine for manual drying After the end of dry Cd is displayed Cd means crease decreasing The drying programme is already done Press any button and take out...

Page 25: ...the heavily soiled laundry 1 Press the Power button 2 Select a washing programme 3 Press the Intensive button 4 Press the Start Pause button Delay End Use this function to automatically start and finish the appliance after a specified time interval 1 Press the Power button 2 Select a washing programme 3 Press the Delay End button to set a required time 4 Press the Start Pause button NOTE The delay...

Page 26: ...ct No it will still rotate for a short time to drain quickly Beep On Off q This function operates only when the appliance is in operation Press and hold the Rinse and Dry button simultaneously for 3 seconds to set the this function NOTE Once this function is set the setting is memorized even after the power is turned off If you want to turn the beeper off simply repeat this process Child Lock i Us...

Page 27: ...r the connection may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surrounding wireless environment can make the wireless network service run slowly The appliance cannot be registered due to problems with the wireless signal transmission Unplug the appliance and wait about a minute before trying ag...

Page 28: ...ds to enable this function 4 Start a cycle from the LG SmartThinQ application on your smartphone NOTE Once this function is enabled you can start a cycle from the LG SmartThinQ smartphone application If the cycle is not started the appliance will wait to start the cycle until it is turned off remotely from the application or this function is disabled When this function is turned on the door is aut...

Page 29: ... a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information Smart Diagnosis Using a Smartphone This feature is only available on the model with c or d logo Use th...

Page 30: ...ou may be asked to try again 5 Once the countdown is over and the tones have stopped resume your conversation with the call centre agent who will then be able to assist you using the information transmitted for analysis NOTE This function depends on the local call quality The communication performance will improve and you can receive better service if you use the home phone If the data transfer is...

Page 31: ...abinet joints or crevices Do not press on the surface on the display with sharp objects Door Wash with a damp cloth on the outside and inside and then dry with a soft cloth WARNING Do not attempt to separate any panels or disassemble the appliance Do not apply any sharp objects to the control panel in order to operate the appliance Cleaning the Interior Use a towel or soft cloth to wipe around the...

Page 32: ... gully in the immediate vicinity 1E error message will be displayed on the control panel when water is not entering the detergent drawer If the water is very hard or contains traces of limescale the filter on the water inlet may be clogged 1 Turn off the water tap and unscrew the water inlet hose 2 Clean the filter using a medium bristle tooth brush Cleaning the Drain Pump Filter The drain filter ...

Page 33: ... drawer by pulling the drawer straight out until the drawer stops Remove the drawer while pressing the release button on the inside of the detergent drawer 2 Remove the build up of detergent and softener Rinse the drawer and the components of the drawer with warm water to remove the build up from detergent and softener Use only water to clean the dispenser drawer Dry the drawer and the components ...

Page 34: ...ked Straighten hose or reinstall the water inlet hose The filter of the supply hose s are clogged Check and clean the filter of the inlet hose If water leakage occurs in the aqua stop supply hose indicator will become red Replace the aqua stop supply hose OE WATER OUTLET ERROR Drain hose is kinked or clogged Water in the appliance does not drain or drains slowly Clean and straighten the drain hose...

Page 35: ... Call for service FF FROZEN FAILURE Is supply drain hose or drain pump frozen Supply warm water into the drum in order to unfreeze the drain hose and the drain pump Cover the supply hose with wet and warm towel AE WATER LEAKAGE Water leaks Call for service PF POWER FAILURE The appliance experienced a power failure Restart the cycle dHE DRY ERROR Does not dry Call for service Noises You Might Hear ...

Page 36: ...llation Place Requirements to select the proper location Operation Symptoms Possible Cause Solution Water is leaking House drain pipes are clogged Unclog the drain pipe Contact plumber if necessary Leakage is caused by improper installation of drain hose or clogged drain hose Clean and straighten the drain hose Check and clean the drain filter regularly Appliance does not operate Control panel has...

Page 37: ...e button is not pressed within 15 minutes Extremely low water pressure Check another tap in the house to make sure that household water pressure should be adequate Appliance is heating the water or making steam The drum may stop operating temporarily during certain cycles while water is safely heated to a set temperature Buttons may not function properly The door cannot be opened for safety reason...

Page 38: ... delayed Unbalance is detected or suds removing programme is on This is normal The time remaining shown on the display is only an estimated duration Actual time may vary Performance Symptoms Possible Cause Solution Poor stain removal Previously set stains Items that have been previously washed may have stains which have been set These stains may be difficult to remove and may require hand washing ...

Page 39: ...pecially the top and the bottom of the drawer s opening Odours can occur due to the rubber attached to the appliance It is the normal odour of new rubber and will disappear after operating the appliance several times If the rubber door gasket and door seal area are not cleaned regularly odors can occur due to mold or foreign substances Be sure to clean the gasket and door seal regularly and check ...

Page 40: ...lve filter is blocked or not Water does not drain properly Check if the drain pump filter is clogged or not Check if the drain hose is kinked or not Long drying time The actual drying time may vary according to the drying time estimated by the sensor of drying cycle Drying time may vary depending on the type of fabric load and selected dry level This is normal Wi Fi Symptoms Possible Cause Solutio...

Page 41: ...he wireless router To check the router frequency check with your internet service provider or the router manufacturer The distance between the appliance and the router is too far If the distance between the appliance and the router is too far the signal may be weak and the connection may not be configured correctly Move the location of the router so that it is closer to the appliance ...

Page 42: ...hing and drying time 11 min 685 Estimated annual energy and water consumption for a four person household always using the drier 200 cycles 12 kWh year 1088 litres year 21000 Estimated annual energy and water consumption for a four person household never using the drier 200 cycles 12 kWh year 200 litres year 11200 Noise during washing spinning and drying phases using standard 60 C cotton washing c...

Page 43: ...cle 8 In liters using standard 60 C cotton washing cycle and dry cotton drying cycle 9 In litres using standard 60 C cotton washing and spinning cycle 10 Programme time for complete operating cycle 60 C cotton washing and dry cotton drying 11 The consumption of energy and water equal to 200 cycles consumption ...

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