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LG FHD2112STB, Owner'S Manual

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LG FHD2112STB Owner'S Manual Download Page 46

46

TROUBLESHOOTING

Your home appliance 

and smartphone are 

not connected to the 

Wi-Fi network.

The router frequency is not 2.4 GHz.

•  Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 

GHz and connect the appliance to the wireless router. To check the router 

frequency, check with your internet service provider or the router 

manufacturer.

The distance between the appliance and the router is too far.

•  If the distance between the appliance and the router is too far, the signal 

may be weak and the connection may not be configured correctly. Move 

the location of the router so that it is closer to the appliance.

Symptoms

Possible Cause & Solution

Summary of Contents for FHD2112STB

Page 1: ...y This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH FHD2112STB MFL70701232 Rev 02_062222 www lg com Copyright 2020 2022 LG Electronics Inc All Rights Reserved ...

Page 2: ...tion Place Requirements 12 Unpacking the Appliance 13 Levelling the Appliance 14 Connecting the Water Supply Hose 15 Installing the Drain Hose 16 OPERATION Operation Overview 18 Control Panel 19 Preparing the Wash Load 21 Adding Detergents and Softeners 21 Programme Table 24 Drying Programme 27 Extra Options and Functions 29 SMART FUNCTIONS LG ThinQ Application 32 Smart Diagnosis 34 MAINTENANCE Cl...

Page 3: ...nical Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with th...

Page 4: ... washing programme may differ To get good wash results please refer to Programme Table in OPERATION chapter for further details Technical Safety for Using the Dryer Do not dry unwashed items in the appliance Items that have been soiled with substances such as cooking oil vegetable oil acetone alcohol petroleum kerosene spot removers turpentine waxes and wax removers should be washed in hot water w...

Page 5: ...e power plug provided with the appliance If it does not fit the power outlet have a proper outlet installed by a qualified electrician This appliance is equipped with a power cord having an equipment earthing grounding conductor earthing pin and a grounding power plug The power plug must be plugged into an appropriate outlet socket that is installed and earthed grounded in accordance with all loca...

Page 6: ...icles that have been cleaned in washed in soaked in or spotted with combustible or explosive substances such as waxes wax removers oil paint gasoline degreasers drycleaning solvents kerosene petrol spot removers turpentine vegetable oil cooking oil acetone alcohol etc Improper use can cause fire or explosion Do not use or store flammable or combustible substances ether benzene alcohol chemical LPG...

Page 7: ...e is high and the water temperature is low condensation may occur and thus wet the floor Wipe off dirt or dust on the contacts of the power plug Maintenance Disconnect the appliance from the power supply before cleaning the appliance Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply Securely plug the power plug in the outlet socket after ...

Page 8: ...the authorized recycler for disposal b Keep the product in isolated area after it becomes non functional unrepairable so as to prevent its accidental breakage Don t a The product should not be opened by the user himself herself but only by authorized service personnel b The product is not meant for re sale to any unauthorized agencies scrap dealer kabariwalah c The product is not meant for mixing ...

Page 9: ...r Rule 13 1 2 of the E Waste Management Handling Rules 2011 To locate a nearest collection centre or call for pick up limited area only for disposal of this appliance please contact Toll Free No 1800 315 9999 1800 180 9999 for details All collection centre and pick up facilities are done by third parties with LG Electronics India Pvt Ltd Merely as a facilitator For more detailed information please...

Page 10: ...e and specifications may change without notice to improve the quality of the appliance Front View a Control Panel b Detergent Dispenser Drawer c Drum d Door e Cover Cap f Drain Pump Filter g Drain Plug h Levelling Feet Rear View a Power Plug b Transit Bolts c Drain Hose ...

Page 11: ...model you purchased Specifications Dimension mm a Cold Supply Hose d Anti slip Sheets 1 b Spanner e Elbow Bracket for Securing Drain Hose c Caps for Covering Transit Bolt Holes f Tie Strap 1 Model FHD2112STB Power Supply 230 V 50 Hz Product Weight 95 kg W 700 D 770 H 990 D 1396 W D D H ...

Page 12: ...o ensure sufficient clearance for water inlet hoses drain hose and airflow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the required clearances WARNING This appliance must only be used for domestic household purposes and should not be used in mobile applications Wooden Floors Suspended Flo...

Page 13: ...he plug is easily accessible Power outlet must be within 1 meter of either side of the appliance WARNING Repairs to the appliance must only be carried out by qualified personnel Repairs carried out by inexperienced persons may cause injury or serious malfunctioning Contact your local authorised LG repairer The power plug must be plugged into an appropriate outlet socket that is installed and groun...

Page 14: ...ot move up and down at all check both directions If the appliance rocks when pushing the top plate of the appliance diagonally adjust the feet again Check whether the appliance is perfectly level after installation NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance Reinforcement or bracing of the timber floor may need to be considered to stop or reduce exces...

Page 15: ... levelling of the appliance will ensure long regular and reliable operation The appliance must be 100 horizontal and stand firmly in position on a hard flat floor It must not Seesaw across corners under the load Do not let the feet of the appliance get wet Failure to do so may cause vibration or noise Connecting the Water Supply Hose Note for Connection Water pressure must be between 50 kPa and 80...

Page 16: ... the water tap turn on the water tap to flush out foreign substances dirt sand sawdust and etc in the water lines Let the water drain into a bucket and check the water temperature Connecting the Hose to the Appliance Screw the supply hose to the water inlet valve on the back of the appliance Do not connect the hose to the hot water supply for models with one water inlet Connect to the cold water s...

Page 17: ...se correctly will protect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise When installing the drain hose to a sink secure it tightly with string 105 cm ...

Page 18: ...le selector knob until the desired cycle is selected Now select a wash temperature and spin speed Pay attention to the fabric care label of your clothes 5 Begin cycle Press the Start Pause button to begin the cycle The appliance will agitate briefly without water to measure the weight of the load If the Start Pause button is not pressed within a certain time the appliance will shut off and all set...

Page 19: ... the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display This allows you to select an additional programmes and will light when selected Remote Start With the LG ThinQ app you can use a smartphone to control your appliance remotely In order to use this function refer to SMART FUNCTIONS Wi Fi Press and hold the Delay End button for...

Page 20: ...tage LED will stop blinking b Estimated Time Remaining When a washing programme is selected the default time for that programme is displayed This time will change as options are selected If the display shows then the time will be displayed after the load sensing has detected the load size This is normal The time shown is only an estimate This time is based on normal operating conditions Several ex...

Page 21: ...bout the type of fabric and the maximum allowance of mechanical stress Checking the Clothes before Loading To help distribute the load evenly during spinning combine large and small items in a load Do not wash single small items Add 1 2 similar items to the load to prevent an out of balance load Check all pockets to make sure that they are empty Items such as nails hair clips matches pens coins an...

Page 22: ...able for all types of fabric For better washing results of white and pale garments use powdered detergent with bleach Detergent is flushed from the dispenser at the beginning of the wash cycle NOTE Do not let the detergent harden Doing so may lead to blockages poor rinse performance or odour Full load According to manufacturer s recommendation Part load 1 2 of the normal amount Minimum load 1 3 of...

Page 23: ...istency is too thick so that it can flow easily Do not open the drawer when water is being supplied during the wash Solvents benzene etc must never be used Adding Detergent Tablets Detergent tablets can also be used when washing 1 Open the door and put detergent tablets into the drum before loading the clothes 2 Load the clothes into the drum and close the door NOTE Do not put tablets into the dis...

Page 24: ... Description Washes clothes at a high temperature Allergy Care Max Load 3 kg Description Helps minimise substances that cause an allergic reaction Use for cotton underwear pillow covers bed sheets baby wear Sports Wear 30 Cold to 30 Max Load 3 kg Description Washes special garments like sports and outdoor wear Use for water repellent fabric laminate used on clothing Cold Wash Cold Max Load 3 kg De...

Page 25: ...is automatically inserted in the programme and cannot be deselected NOTE The Delay End option can be selected for every washing programme Color Care 30 Cold to 40 Max Load 3 kg Description Helps prevent the clothes from discolouring Use for cotton mixed fabrics etc Duvet Cold Cold to 40 Max Load 4 kg 1 down duvet Description Washes large items such as bed covers pillows sofa covers etc Wool Cold C...

Page 26: ...elected for every washing programme except for the Tub Clean and Rinse Spin programmes Programme Steam TurboWash Dry Normal Heavy Duty Baby Care 1 Hygiene Allergy Care 1 Sports Wear Cold Wash Speed Wash Silent Wash Color Care Duvet Wool Rinse Spin ...

Page 27: ...als out immediately after drying Permanent Press and Synthetics Do not overload your appliance Take out permanent press articles as soon as the appliance stops to reduce wrinkles Baby Clothes and Night Gowns Always check the manufacturer s instructions Blankets and Duvets Check fabric care labels on blankets and duvets before using the drying programme Some blankets and duvets may shrink by the he...

Page 28: ...ad should be similar in material and thickness Do not overload the drum There should be enough room for clothes to tumble freely 2 Press the Power button 3 Select a wash programme and add detergent 4 Press the Turbo Dry Air Dry or Time Dry button as necessary 5 Press the Start Pause button Only Using a Dry Function 1 Prepare the clothes and load the drum For consistently dry loads all articles in ...

Page 29: ...ct spin speed Temp This button selects the wash temperature for the selected programme Press the Temp button until the desired setting is lit Select the water temperature suitable for the type of load you are washing Follow the garment fabric care labels for best results Follow the next steps to customize a washing programme 1 Prepare the clothes and load the drum 2 Press the Power button 3 Add de...

Page 30: ...drum is high It is not possible to add clothes at this time Delay End You can set this function so that the appliance starts automatically and finishes after a specified time interval 1 Press the Power button 2 Select a washing programme 3 Press the Delay End button as necessary 4 Press the Start Pause button NOTE Except for LED of the Delay End button all LEDs on the control panel will be turned ...

Page 31: ...ocking the Control Panel 1 Turn on the power 2 Press and hold the Wash and Rinse buttons at the same time for 3 seconds to activate this function A beeper will sound and CL will appear on the display Unlocking the Control Panel 1 Turn on the power 2 Press and hold the Wash and Rinse buttons at the same time for 3 seconds to deactivate this function ...

Page 32: ...energy consumption of the recently used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on the appliance and in the application Push Alert When the cycle is complete or the appliance has problems you have the option of receiving push notif...

Page 33: ...ID should be a combination of English letters and numbers Do not use special characters Smartphone user interface UI may vary depending on the mobile operating system OS and the manufacturer If the security protocol of the router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is recommended and register the product again Installing the LG ThinQ A...

Page 34: ...The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the in...

Page 35: ...e the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no moisture in cabinet joints or crevices Do no...

Page 36: ...ildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water Inlet Filter The water inlet filter collects lime or any sediment that may be in water that is supplied to the appliance Clean the inlet filter every six months or so or more often if the water is very hard or contains traces of limescale Turn off the water supply taps to...

Page 37: ...e often as needed to remove excess detergent and other debris Cleaning the Dispenser Drawer Detergent and fabric softener can build up in the dispenser drawer Liquid detergents can remain under the dispenser drawer and not dispense completely Remove the drawer and inserts and check for build up of cleaning products once or twice a month 1 Remove the detergent dispenser drawer by pulling the drawer...

Page 38: ...38 MAINTENANCE 5 Reassemble the components of the drawer to the proper compartments and insert the drawer ...

Page 39: ...ap Water supply hose s are kinked Straighten hose or reinstall the water inlet hose The filter of the supply hose s are clogged Check and clean the inlet valve filter after turning off the taps and removing the hose connections to the washing machine UE UNBALANCE ERROR The appliance has a system which detects and corrects the unbalance of the appliance The clothes may be too wet at the end of the ...

Page 40: ...tions Close the water tap Unplug the power plug Call for service vs VIBRATION SENSOR ERROR Vibration sensor malfunctions Call for service FF FROZEN FAILURE Is supply drain hose or drain pump frozen Supply warm water into the drum in order to unfreeze the drain hose and the drain pump Cover the supply hose with wet and warm towel AE WATER LEAKAGE Water leaks Call for service PF POWER FAILURE Power ...

Page 41: ...floor is sold and does not flex See the Installation Place Requirements to select the proper location Symptoms Possible Cause Solution Water is leaking House drain pipes are clogged Unclog waste pipes Contact plumber if necessary Leakage is caused by improper installation of drain hose or clogged drain hose Clean and straighten the drain hose Check and clean the drain filter regularly Drain pump f...

Page 42: ...re is adequate Appliance is heating the water or making steam The drum may stop operating temporarily during certain cycles while water is safely heated to a set temperature Appliance stops for a few minutes and then restarts A motor protection device has been activated to prevent overheating of the motor This is normal If the motor protection device is activated the appliance will stop for a few ...

Page 43: ...is out of balance Manually redistribute the load if articles have become tangled Cycle end is delayed Unbalance is detected or suds removing programme is on This is normal The time remaining shown on the display is only an estimated duration Actual time may vary Symptoms Possible Cause Solution Poor stain removal Previously set stains Articles that have been previously washed may have stains which...

Page 44: ...eversed Hot water rinse can set wrinkles in garments Check the supply hose connections Spin speed may be too high Set the spin speed to suit the garment type Symptoms Possible Cause Solution Musty or mildewy odour in appliance Inside of drum is not cleaned properly Run the Tub Clean function regularly Odours can occur if the drain hose is not properly installed causing siphoning water flowing back...

Page 45: ... selected programme If necessary add a time dry programme The spin speed is too low Select the highest spin speed allowed for the wash programme A warm air comes out from the rear side of the appliance This appliance makes a warm air to dry the clothes This warm air dries the clothes and comes out from the rear side of the appliance Symptoms Possible Cause Solution Your home appliance and smartpho...

Page 46: ...liance to the wireless router To check the router frequency check with your internet service provider or the router manufacturer The distance between the appliance and the router is too far If the distance between the appliance and the router is too far the signal may be weak and the connection may not be configured correctly Move the location of the router so that it is closer to the appliance Sy...

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