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TABLE OF CONTENTS

This manual is produced for a group of products 
and may contain images or content different from 
the model you purchased.
This manual is subject to revision by the 
manufacturer.

SAFETY INSTRUCTIONS ......................................03

Important Safety Instructions ...............................................................05

INSTALLATION .......................................................08

Specifications ......................................................................................08
Accessories .........................................................................................08
Installation Place Requirements ..........................................................09
Unpacking and Removing Shipping Bolts ...........................................10
Using Non-Skid Pads (Optional).......................................................... 11
Wooden Floors (Suspended Floors) .................................................... 11
Leveling the Washing Machine ............................................................12
Connecting Inlet Hose .........................................................................12
Installation of Drain Hose ....................................................................15
Electrical Connections (In the UK Only) ..............................................15

OPERATION ...........................................................16

Using the Washing Machine ................................................................16
Sorting Iaundry ....................................................................................17
Adding Cleaning Products ...................................................................18
Control Panel .......................................................................................20
Programme Table ................................................................................21
Options ................................................................................................25

MAINTENANCE ......................................................27

Cleaning your Washing Machine .........................................................27
Cleaning the Water Inlet Filter .............................................................27
Cleaning the Drain Pump Filter ...........................................................28
Cleaning the Dispenser Drawer...........................................................29
Tub Clean (Optional) ...........................................................................29
Caution on Freezing During Winter .....................................................30
Using the Smart Diagnosis™ Function ...............................................32

TROUBLESHOOTING ............................................33

Diagnosing Problems ..........................................................................33
Error Messages ...................................................................................36

WARRANTY ............................................................38

Summary of Contents for FH2G6QDG Series

Page 1: ...he product is installed correctly and safely Leave these instructions near the product after installation for future reference MFL70203979 FH4G6TDY G 0 9 FH4G7TDY G 0 9 FH4G6QDY G 0 9 FH4G7QDY G 0 9 Copyright 2017 LG Electronics Inc All Rights Reserved FH2G6TDY G 0 9 FH2G7TDY G 0 9 FH2G6QDY G 0 9 FH2G7QDY G 0 9 Rev 02E_100619 FH4G6VDY G 0 9 FH4G7VDY G 0 9 ...

Page 2: ...en Floors Suspended Floors 11 Leveling the Washing Machine 12 Connecting Inlet Hose 12 Installation of Drain Hose 15 Electrical Connections In the UK Only 15 OPERATION 16 Using the Washing Machine 16 Sorting Iaundry 17 Adding Cleaning Products 18 Control Panel 20 Programme Table 21 Options 25 MAINTENANCE 27 Cleaning your Washing Machine 27 Cleaning the Water Inlet Filter 27 Cleaning the Drain Pump...

Page 3: ...ollowed including the following WARNING CHILDREN IN THE HOUSEHOLD This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that the...

Page 4: ... This appliance is equipped with a cord having an equipment grounding conductor and grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances Improper connection of the equipment grounding conductor can result in risk of electric shock Check with a qualified electrician or service person if you are i...

Page 5: ...t leave this appliance door open Children may hang on the door or crawl inside the appliance causing damage or injury Installation Never attempt to operate this appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug It can cause electric shock or injury This appliance is heavy Two or more people may be needed to install and ...

Page 6: ... the door lock to release before opening the door Failure to do so may result in injury Do not use inflammable gas and combustible substances benzene gasoline thinner petroleum alcohol etc around the product It may cause explosion or fire If the drain hose or inlet hose is frozen during winter use it only after thawing Freezing may cause fire or electric shock and frozen parts may cause product ma...

Page 7: ...ose of the packaging material such as vinyl and styrofoam away from children The packaging material can suffocate a child Remove the door to the washing compartment before this appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside Failure to do so can result in serious injury to persons or death ...

Page 8: ...notice to improve the quality of the product Accessories Inlet hose 1EA Option Hot 1EA Spanner Elbow Bracket for securing drain hose Caps for covering shipping bolt holes Anti slip sheets 2EA Optional Tie strap Optional Model FH G VDY G 0 9 FH G TDY G 0 9 FH G QDY G 0 9 Wash Capacity 9 kg 8 kg 7 kg Power supply 220 240 V 50 Hz Size 600 mm W X 550 mm D X 850 mm H Product weight 60 kg Permissible wa...

Page 9: ...rst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Please ensure that when the washing machine is installed it is easily accessible for an engineer in the event of a breakdown With the washing machine installed adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable and a clearance of approxi...

Page 10: ...wo shipping bolts use the spanner included to fully loosen all shipping bolts by turning them counterclockwise Remove the bolt assemblies by wiggling them slightly while pulling them out Retainer Shipping bolt 3 Install the hole caps Locate the hole caps included in the accessory pack and install them in the shipping bolt holes Cap NOTE Save the bolt assemblies for future use To prevent damage to ...

Page 11: ...ges of the washing machine gently to make sure that the washing machine does not rock If the washing machine rocks level the washing machine again Wooden Floors Suspended Floors Wooden floors are particularly susceptible to vibration To prevent vibration we recommend you place rubber cups at least 15 mm thick of the each foot of the washing machine secured to at least two floor beams with screws R...

Page 12: ...pushing the machine top plate diagonally adjust the feet again NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance If the washing machine is installed on a raised platform it must be securely fastened in order to eliminate the risk of falling off Connecting Inlet Hose Water supply pressure must be between 0 1 MPa and 1 0 MPa 1 0 10 0 kgf cm2 Do not strip or c...

Page 13: ... forms a watertight connection Tighten the four fixing screws 4 Push the inlet hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right Plate Inlet hose Connecting one touch type hose to tap without thread 1 Unscrew the adapter ring plate and loose the four fixing screws Ring plate 2 Remove the guide plate if t...

Page 14: ...d check the water temperature Connecting Hose to Washing Machine Make sure that there are no kinks in the hose and that they are not crushed When your washing machine has two valves The Inlet hose with the red connector is for the hot water tap NOTE After completing connection if water leaks from the hose repeat the same steps Use the most conventional type of tap for the water supply In case the ...

Page 15: ...rical Connections In the UK Only The wires in the mains lead are coloured in accordance with the following code Green and Yellow Earth Blue Neutral Brown Live This appliance must be earthed Green and Yellow Earth Brown Live Blue Neutral Fuse Cord grip As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug...

Page 16: ...ener to the appropriate areas of the dispenser 3 Turn on the washing machine Press the Power button to turn ON the washing machine 4 Choose the desired washing cycle Press the Cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected 5 Begin cycle Press the Start Pause button to begin the cycle The washing machine will agitate briefly without water to measure the ...

Page 17: ...s Darks Separate white fabrics from coloured fabrics Lint Lint producers Collectors Wash lint producers and lint collectors separately 3 Caring before loading Combine large and small items in a load Load large items first Large items should not be more than half the total wash load Do not wash single items This may cause an unbalanced load Add one or two similar items Check all pockets to make sur...

Page 18: ...the clothes before chooseing the detergent and water temperature When using the washing machine use designated detergent for each type of clothing only General powdered detergents for all types of fabric Powdered detergents for delicate fabric Liquid detergents for all types of fabric or designated detergents only for wool For better washing performance and whitening use detergent with the general...

Page 19: ...ed NOTE Do not pour fabric softener directly on the clothes Adding water softener A water softener such as Anti limescale can be used to cut down on the use of detergent in extremely hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Use the quantity of detergent required for soft water Using tablet 1 Open the door and put t...

Page 20: ...s the settings estimated time remaining options and status messages When the product is turned on the default settings in the display will illuminate The display shows estimate time remaining While the size of the load is being calculated automatically blinking or Detecting appears Programme Dial Programmes are available according to laundry type Lamp will light up to indicate the selected program...

Page 21: ...iled baby wear 60 C Less than 4 0 kg Allergy Care Helps to remove allergens such as house mites pollen and cat fur Cotton underwear sheets and baby clothes 60 C Less than 2 0 kg Steam Cotton Enhances washing performance by steam Heavily stained cotton clothes underwear 40 C Rating Sports Wear This cycle is for sportswear like walking and running suits Coolmax Gore tex fleece and Sympatex 40 C Cold...

Page 22: ...insing only or to add rinse added fabric softener to laundry Normal fabrics which can be washable Rating Water Temperature Select the appropriate water temperature for chosen wash cycle Always follow garment manufacturer s care label or instructions when washing NOTE Neutral detergent is recommended ...

Page 23: ... Care Cotton Cotton Large Easy Care Mix Baby Steam Care Allergy Care Steam Cotton Sports Wear Delicate Wool Quick 30 Intensive 60 Rinse Spin This option is automatically included in the cycle and can not be deleted This option is automatically included in the cycle and can be deleted ...

Page 24: ...ton 1400 1200 Cotton Large 1400 1200 Easy Care 800 800 Mix 1400 1200 Baby Steam Care 800 800 Allergy Care 1400 1200 Steam Cotton 800 800 Sports Wear 800 800 Delicate 800 800 Wool 800 800 Quick 30 1400 1200 Intensive 60 1400 1200 Rinse Spin 1400 1200 ...

Page 25: ...1 Press the Power button 2 Select a cycle 3 Press the Intensive button 4 Press the Start Pause button Crease Care If you want to prevent creasing select Crease Care option 1 Press the Power button 2 Select a washing programme 3 Press the Crease Care button 4 Press the Start Pause button Time Delay You can set a time delay so that the washing machine will start automatically and finish after a spec...

Page 26: ...ntrol assembly to prevent tampering Locking the control panel 1 Press and hold the Medic Rinse and Pre Wash button for 3 seconds 2 A beeper will sound and will appear on the display When the child lock is set all buttons are locked except the Power button NOTE Turning off the power will not reset the child lock function You must deactivate child lock before you can access any other functions Unloc...

Page 27: ...th Do not press the surface or the display with sharp objects Care and Cleaning of the Interior Use a towel or soft cloth to wipe around the washing machine door opening and door glass Always remove items from the washing machine as soon as the cycle is complete Leaving damp items in the washing machine can cause wrinkling colour transfer and odour Run the Tub Clean cycle once a month or more ofte...

Page 28: ...ing or opening the door in an emergency 1 Open the cover cap and pull out the hose 2 Unplug the drain plug and open the filter by turning it to the left 1 2 Container to collect the drained water 3 Remove any extraneous matter from the pump filter 4 After cleaning turn the pump filter and insert the drain plug 5 Close the cover cap First drain using the drain hose and then open the pump filter to ...

Page 29: ...cloth or towel 5 Return the inserts to the proper compartments and replace the drawer Tub Clean Optional Tub Clean is a special cycle to clean the inside of the washing machine A higher water level is used in this cycle at higher spin speed Perform this cycle regularly 1 Remove any clothing or items from the washing machine and close the door 2 Open the dispenser drawer and add Anti limescale to t...

Page 30: ...ide the hose completely Drain hose When the drain hose is installed in a curved shape the inner hose may freeze CAUTION After closing the tap disconnect the cold inlet hose from the tap and remove water while keeping the hose facing downwards Cold inlet hose Check for Freezing If water does not drain when opening the hose plug used for removal of residual water check the drainage unit Drain plug C...

Page 31: ...he ice is not melted completely Wait more When water is removed completely from the drum close the hose plug used for removal of residual water select Rinse and Spin and press the Start Pause button Drain hose Detergent drawer NOTE Check that water is coming into the detergent drawer while rinsing and water is draining through the drain hose while spinning When water supply problems occur take the...

Page 32: ... the phone in place until the tone transmission has finished Time remaining for data transfer is displayed For best results do not move the phone while the tones are being transmitted If the call centre agent is not able to get an accurate recording of the data you may be asked to try again LG Electronics service centre 5 Once the countdown is over and the tones have stopped resume your conversati...

Page 33: ...not removed during installation refer to Installation guide for removing transit bolts Are all the feet resting firmly on the ground Wash load may be unevenly distributed in drum Stop washing machine and rearrange wash load Water leaks Inlet hoses or drain hose are loose at tap or washing machine Check and tighten hose connections House drain pipes are clogged Unclog drain pipe Contact plumber if ...

Page 34: ...lance the load Rearrange load to allow proper spinning Door does not open Once washing machine has started the door cannot be opened for safety reasons Check if the Door Lock icon is illuminated You can safely open the door after the Door Lock icon turns off Wash cycle time delayed The washing time may vary by the amount of laundry water pressure water temperature and other usage conditions If an ...

Page 35: ...s when unloading the washer Odors can occur if foreign substances are left in the drainage pump filter Be sure to clean the drainage pump filter regularly Odors can occur if the drainage hose is not properly installed causing siphoning water flowing back inside the washing machine When installing the drainage hose be sure that it doesn t become kinked or blocked Using the dry function odors can oc...

Page 36: ...d straighten the drain hose The drain filter is clogged Clean the drain filter Load is too small Add 1 or 2 similar items to help balance the load Load is out of balance Add 1 or 2 similar items to help balance the load The appliance has an imbalance detection and correction system If individual heavy articles are loaded e g bath mat bath robe etc this system may stop spinning or even interrupt th...

Page 37: ... water valve Close the water tap Unplug the power plug Call for service Water level sensor has malfunctioned Close the water tap Unplug the power plug Call for service Over load in motor Allow the washing machine to stand for 30 minutes to allow the motor to cool then restart the cycle Water leaks Call for service Check water supply Turn the tap on If is not released unplug power plug and call for...

Page 38: ...oduct unless such damage results from defects in materials or workmanship Damage or missing items to any display open box discounted or refurbished Product Products with original serial numbers that have been removed altered or cannot be readily determined Model and Serial numbers along with original retail sales receipt are required for warranty validation Increases in utility costs and additiona...

Page 39: ...ll the inlet hose No power problem caused by loose connection of power cord or electrical outlet problem Reconnect the power cord or change the electrical outlet Service trips to deliver pick up install the product or for instruction on product use The removal and reinstallation of the Product Level 1 The warranty covers manufacturing defects only Service resulting from improper Installation is no...

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