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LG FG1612H3W, Owner'S Manual, Page: 4 / 57

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LG FG1612H3W Owner'S Manual Download Page 4

SMART FUNCTIONS .............................................................35

Using Smart ThinQ Application ................................................................. 35

Using Smart Diagnosis™ ......................................................................... 37

MAINTENANCE ......................................................................38

Cleaning Your Washing Machine .............................................................. 38

Cleaning the Water Inlet Filter .................................................................. 38

Cleaning the Drain Pump Filter ................................................................ 39

Cleaning the Dispenser Drawer ................................................................ 40

Tub Clean (Optional) ................................................................................ 40

Caution on Freezing During Winter .......................................................... 41

TROUBLESHOOTING ...........................................................43

Diagnosing Problems ............................................................................... 43

Error Messages ........................................................................................ 46

WARRANTY ............................................................................48

Summary of Contents for FG1612H3W

Page 1: ...HE LAWS AND COMPANY RULES PDF ILLUSTRATOR 150 150 210 MFL69962051 MANUAL OWNER S DRUM EXPORT1 1 MFL69962051 1 Material printing and exterier size are refer to work tables 2 Printing text size and line are based on LG design film 3 Exterier size on the drawing is cutting line 4 Before product controlled by criteria sample WORK BRAND LG 51 MODEL MFL69962051 FH6G1BCHK2N ABWQESL P NO 1 ESL LANGUAGE 56...

Page 2: ...tions carefully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference MFL69962051 Rev 00_120117 EN ENGLISH FG1612H3W Copyright 2017 LG Electronics Inc All Rights Reserved ...

Page 3: ...arts 10 Accessories 10 Specifications 11 Installation Place Requirements 12 Unpacking and Removing Transit Bolts 13 Using Anti Slip Sheets Optional 14 Wooden Floors Suspended Floors 14 Leveling the Appliance 15 Connecting the Water Supply Hose 15 Installing the Drain Hose 18 OPERATION 19 Using the Washing Machine 19 Sorting Laundry 20 Adding Cleaning Products 21 Control Panel 23 Programme Table 24...

Page 4: ...AINTENANCE 38 Cleaning Your Washing Machine 38 Cleaning the Water Inlet Filter 38 Cleaning the Drain Pump Filter 39 Cleaning the Dispenser Drawer 40 Tub Clean Optional 40 Caution on Freezing During Winter 41 TROUBLESHOOTING 43 Diagnosing Problems 43 Error Messages 46 WARRANTY 48 ...

Page 5: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 6: ...tempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering ...

Page 7: ...es Improper connection of the equipment grounding conductor can result in risk of electric shock Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded Do not modify the power plug provided with the appliance If it does not fit the outlet have a proper outlet installed by a qualified electrician Do not lay the appliance complete...

Page 8: ...overs oil paint gasoline degreasers drycleaning solvents kerosene petrol spot removers turpentine vegetable oil cooking oil acetone alcohol etc Improper use can cause fire or explosion Never reach into the appliance while it is operating Wait until the drum has completely stopped In case of flood disconnect the power plug and contact the LG Electronics customer information centre Do not push down ...

Page 9: ...ed with substances such as cooking oil vegetable oil acetone alcohol petroleum kerosene spot removers turpentine waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the appliance Never stop the appliance before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated Items such as foam ru...

Page 10: ...pliance to clean it Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the socket outlet Disposal Before discarding an old appliance unplug it Cut off the cable directly behind the appliance to prevent misuse Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause s...

Page 11: ...in plug 9 Drain pump filter 10 Cover cap Location may vary depending on products 11 Adjustable feet 12 Power button Accessories Cold supply hose 1 EA Option Hot 1 EA Spanner Caps for covering transit bolt holes Optional Anti slip sheets 2 EA Optional Elbow bracket for securing drain hose Optional Tie strap Optional ...

Page 12: ...40 V 50 Hz Size 600 mm W x 610 mm D x 850 mm H Product Weight 76 kg Permissible Water pressure 0 1 1 0 MPa 1 0 10 0 kgf cm Appearance and specifications may change without notice to improve the quality of the product No further backflow protection required for connection to the water supply ...

Page 13: ...e appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Ensure that when the appliance is installed it is easily accessible for an engineer in the event of a breakdown With the appliance installed adjust all four feet using the transit bolt spanner provided t...

Page 14: ...bottom two transit bolts use the spanner included to fully loosen all transit bolts by turning them counterclockwise Remove the bolt assemblies by wiggling them slightly while pulling them out 3 Install the hole caps Locate the hole caps included in the accessory pack or attached on the back Cap NOTE Save the bolt assemblies for future use To prevent damage to internal components Do not transport ...

Page 15: ...ance gently to make sure that the appliance does not rock If the appliance rocks level the appliance again NOTE You can obtain anti slip sheets from the LG Service Centre Wooden Floors Suspended Floors Wooden floors are particularly susceptible to vibration To prevent vibration we recommend you place rubber cups at least 15 mm thick of the each foot of the appliance secured to at least two floor b...

Page 16: ... diagonally adjust the feet again NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance If the washing machine is installed on a raised platform it must be securely fastened in order to eliminate the risk of falling off Connecting the Water Supply Hose Water pressure must be between 0 1 MPa and 1 0 MPa 1 0 10 0 kgf cm2 Do not strip or crossthread when connectin...

Page 17: ...e plate 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection Tighten the four fixing screws 4 Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right Plate Supply hose Connecting One Touch Type Hose to Tap Without Thread 1 Unscrew the adapter ring pla...

Page 18: ...dirt sand sawdust and etc in the water lines Let the water drain into a bucket and check the water temperature Connecting Hose to Appliance Attach the hot water line to the hot water supply on the back of the washer Attach the cold water line to the cold water supply on the back of the washer Cold water supply Hot water supply NOTE After completing connection if water leaks from the hose repeat th...

Page 19: ...rotect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise max 100 cm 100 cm 145 cm 105 cm When installing the drain hose to a sink secure it tightly with string Securing the drain hose correctly will protect the floor from damage due to water leakage max 100 cm max 100 cm Laundry tub Hose retainer Tie stra...

Page 20: ... washing machine Press the Power button to turn on the washing machine 4 Choose the desired washing cycle Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected 5 Begin cycle Press the Start Pause button to begin the cycle The washing machine will agitate briefly without water to measure the weight of the load If the Start Pause button is not pressed ...

Page 21: ...Normal Light Separate clothes according to amount of soil Colour White Lights Darks Separate white fabrics from coloured fabrics Lint Lint producers Collectors Wash lint producers and lint collectors separately 3 Caring before loading Combine large and small items in a load Load large items first Large items should not be more than half the total wash load Do not wash single items This may cause a...

Page 22: ...f the clothes before choosing the detergent and water temperature When using the washing machine use designated detergent for each type of clothing only General powdered detergents for all types of fabric Powdered detergents for delicate fabric Liquid detergents for all types of fabric or designated detergents only for wool For better washing performance and whitening use detergent with the genera...

Page 23: ...o not pour fabric softener directly on the clothes Adding Water Softener A water softener such as anti limescale e g Calgon can be used to cut down on the use of detergent in extremely hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Use the quantity of detergent required for soft water Using Tablet 1 Open the door and put...

Page 24: ...tions are displayed before washing and the actual consumptions after washing The display shows estimate time remaining While the size of the load is being calculated automatically blinking or Detecting appears The water temperature is displayed when pressing the Temp button The spin speed level is displayed when pressing the Spin button 4 Programme Button Programmes are available according to laun...

Page 25: ... Cold to 60 C 5 kg Mixed Fabric Enables various fabrics to be washed simultaneously Various kind of fabrics except special garments silk delicate sports wear dark clothes wool duvet curtains 40 C Cold to 40 C 4 5 kg Allergy Care Helps to remove allergens such as house mites pollen and cat fur Cotton underwear pillow covers bed sheets baby wear 60 C 60 C to 95 C Wool Enables to wash wool fabrics Us...

Page 26: ...40 C Gentle Care For hand and machine washable delicate clothes such as washable wool lingerie dresses etc Use detergent for machine washable woolens Wool hand washable clothes delicate easily damaged laundry 20 C Cold to 30 C 1 5 kg Wash Dry Provides a nonstop process of washing and drying in the same cycle A small amount of laundry which can be dried 40 C Cold to 95 C 8 kg Download Cycle For dow...

Page 27: ...ying time according to the maximum load Cotton towel 0 5 kg Time 60 min 1 kg Time 120 min 3 kg Water Temperature Select the appropriate water temperature for chosen wash programme Always follow garment manufacturer s care label or instructions when washing Test accordance in conformity with IEC60456 For water efficiency labeling program select program Cotton This is the recommended program designe...

Page 28: ...h Steam Wash Steam Softener Delay End Rinse EcoHybrid Dry Cotton Cotton Easy Care Mixed Fabric Allergy Care Wool Steam Refresh Outdoor Quick 30 Gentle Care Wash Dry This option is automatically included in the cycle and can not be deleted ...

Page 29: ...28 EN Operating Data Programme Max RPM 1600 Cotton 1600 Cotton 1600 Easy Care 1200 Mixed Fabric 1600 Allergy Care 1600 Wool 800 Steam Refresh Outdoor 800 Quick 30 1600 Gentle Care 800 Wash Dry 1600 ...

Page 30: ...tures enhanced washing performance with low energy consumption Steam Softener sprays steam after a spinning cycle to reduce creases and make the laundry fluffy 1 Press the Power button 2 For Steam Wash option select steam programmes For Steam Softener option select Cotton or Cotton Mixed Fabric Easy Care 3 The following programme is selected depending on the number of times you press the Steam but...

Page 31: ...e there are a lot of suds and water in the drum the suds or water may flow causing burn injury or wet floor Remote Start Use a smart phone to control your appliance remotely You can also monitor your cycle operation so you know how much time is left in the cycle NOTE You must first connect to a gateway and register your appliance in order to use the Remote Start function Refer to SMART FUNCTIONS T...

Page 32: ...me Press this button until the desired setting is lit All rinses use cold tap water Select the water temperature suitable for the type of load you are washing Follow the garment fabric care labels for best results Rinse Add rinse once 1 Press the Power button 2 Select a washing programme 3 Press and hold the Rinse button for 3 seconds 4 Press the Start Pause button Spin Spin speed level can be sel...

Page 33: ...re you can access any other functions Unlocking the Control Panel Press and hold the Child Lock button for three seconds A beeper will sound and the remaining time for the current programme will reappear on the display Beep On Off 1 Press the Power button 2 Press the Start Pause button 3 Press and hold the Soil and Temp button simultaneously for 3 seconds to set the Beep on off function NOTE Once ...

Page 34: ...t 4 hours NOTE When you turn the washing machine off of the drying cycle the drying fan motor can be operated to save itself for 60 seconds Then the washing machine will display on the panel means cooling fan Be careful when removing your clothing from the washing machine as the clothing or washing machine may be hot Woolen Articles Do not tumble dry woolen articles Pull them to their original sha...

Page 35: ...ure of the drying system is not enough to complete to dry drying time is modified automatically and inform it by pop up window NOTE The estimated drying time varies from the actual drying time during the Automatic programme The type of fabric size of the load and the dryness selected affect drying time When you select drying only spinning runs automatically for energy efficiency ...

Page 36: ...otifications are triggered even if the LG SmartThinQ application is off NOTE To verify the Wi Fi connection check that Wi Fi icon on the control panel is lit LG SmartThinQ is not responsible for any network connection problems or any faults malfunctions or errors caused by network connection The machine supports 2 4 GHz Wi Fi networks only If the appliance is having trouble connecting to the Wi Fi...

Page 37: ...g the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Smart Diagnosis Using a Smart Phone For appliances with the or logo Use this function if you need an accurate diagnosis by an LG Electronics customer information centre when the app...

Page 38: ...uthpiece to the icon or Power button 4 Keep the phone in place until the tone transmission has finished Time remaining for data transfer is displayed For best results do not move the phone while the tones are being transmitted If the call centre agent is not able to get an accurate recording of the data you may be asked to try again 5 Once the countdown is over and the tones have stopped resume yo...

Page 39: ...t press the surface or the display with sharp objects Cleaning the Interior Use a towel or soft cloth to wipe around the washing machine door opening and door glass Always remove items from the washing machine as soon as the cycle is complete Leaving damp items in the washing machine can cause wrinkling colour transfer and odour Run the Tub Clean programme once a month or more often if needed to r...

Page 40: ...ying or opening the door in an emergency 1 Open the cover cap and pull out the hose 2 Unplug the drain plug and open the filter by turning it to the left 1 2 Container to collect the drained water 3 Remove any extraneous matter from the pump filter 4 After cleaning turn the pump filter and insert the drain plug 5 Close the cover cap CAUTION First drain using the drain hose and then open the pump f...

Page 41: ...turn the inserts to the proper compartments and replace the drawer Tub Clean Optional Tub Clean is a special programme to clean the inside of the washing machine A higher water level is used in this programme at higher spin speed Perform this programme regularly 1 Remove any clothing or items from the washing machine and close the door 2 Open the dispenser drawer and add anti limescale e g Calgon ...

Page 42: ...ide the hose completely Drain hose CAUTION When the drain hose is installed in a curved shape the inner hose may freeze After closing the tap disconnect the cold supply hose from the tap and remove water while keeping the hose facing downwards Supply hose Check for Freezing If water does not drain when opening the hose plug used for removal of residual water check the drainage unit Drain plug Cove...

Page 43: ...ce is not melted completely Wait more When water is removed completely from the drum close the hose plug used for removal of residual water choose a washing programme and press the Start Pause button Drain hose Detergent drawer NOTE Check that water is coming into the detergent drawer while rinsing and water is draining through the drain hose while spinning When water supply problems occur take th...

Page 44: ... usually normal If sound continues washing machine is probably out of balance Stop and redistribute wash load Vibrating noise Have all the transit bolts and tub support been removed If not removed during installation refer to Installation guide for removing transit bolts Are all the feet resting firmly on the ground Make sure the washing machine is level and tighten the lock nuts up towards the ba...

Page 45: ...t Electrical power cord may not be plugged in or connection may be loose Make sure plug fits tightly in wall outlet House fuse blown circuit breaker tripped or a power outage has occurred Reset circuit breaker or replace fuse Do not increase fuse capacity If problem is a circuit overload have it corrected by a qualified electrician Water supply tap is not turned on Turn on water supply tap Washing...

Page 46: ...ot overload Check that the washing machine is draining properly to extract adequate water from the load Clothes load is too small to tumble properly Add a few towels Turn off water supply tap Odor This odor is caused by the rubber attached to the washing machine It is the normal odor of new rubber and will disappear after the machine has been run a few times If the rubber door gasket and door seal...

Page 47: ...on the model Use the aqua stop supply hose Load is too small Add 1 or 2 similar items to help balance the load Load is out of balance Add 1 or 2 similar items to help balance the load The appliance has an imbalance detection and correction system If individual heavy articles are loaded e g bath mat bath robe etc this system may stop spinning or even interrupt the spin cycle altogether Rearrange lo...

Page 48: ... overfills due to the faulty water valve Close the water tap Unplug the power plug Call for service Malfunction of water level sensor Close the water tap Unplug the power plug Call for service Over load in motor Allow the washing machine to stand for 30 minutes to allow the motor to cool then restart the cycle Water leaks Call for service Is supply drain hose or drain pump frozen Supply warm water...

Page 49: ...ng codes commercial or industrial use or use of accessories components or consumable cleaning products that are not approved by LG Damage caused by transportation and handling including scratches dents chips and or other damage to the finish of your product unless such damage results from defects in materials or workmanship Damage or missing items to any display open box discounted or refurbished ...

Page 50: ...not coming because water inlet valve filters are clogged or water supply hoses are kinked Inlet Filter Clean the inlet valve filter or reinstall the water supply hoses Water is not coming because too much detergent use Dispenser Clean the detergent disperser drawer Laundry is hot or warm after finished washing because the supply hoses are installed in reverse Cold Water supply Hot Water supply Col...

Page 51: ...ps to deliver pick up install the product or for instruction on product use The removal and reinstallation of the product Level The warranty covers manufacturing defects only Service resulting from improper Installation is not covered If all screws are not installed properly it may cause excessive vibration Pedestal model only Install 4 screws at each corner Total 16EA Water hammering banging nois...

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