EK
EN
Symptoms
Reason
Solution
Door does not open
Once washing machine has
started, the door cannot be
opened for safety reasons.
x
Check if the ‘Door Lock’ icon is
illuminated. You can safely open the
door after the ‘Door Lock’ icon turns off.
Wash cycle time
delayed
If an imbalance is detected or if
the suds removing programme
is on, the wash time will
increase.
x
This is normal. The time remaining
shown in the display is only an
estimate. Actual time may vary.
Fabric softener
Too much softener may cause
x
Follow softener guidelines to ensure
appropriate amount is used. Do not
Softeners
dispensed too early
Too much softener may cause
an premature dispensing.
x
Follow the guidelines provided by the
detergent manufacturer.
x
Close the dispenser drawer slowly. Do
not open the drawer during the wash
cycle.
Dry problem
Check water supply tap.
x
Do not overload. Check that the
washing machine is draining properly to
extract adequate water from the load.
Clothes load is too small to tumble
properly. Add a few towels.
x
Turn off water supply tap.
Odour problem
This odour is caused by the
rubber attached to the washing
machine.
This odour is caused by the rubber
attached to the washing machine. It is
the normal smell of new rubber and will
disappear after the machine has been run
a few times.
If the rubber packing is not
cleaned regularly, odours can
occur from mold or foreign
substances remaining inside the
rubber seal .
If the rubber packing is not cleaned
regularly, odours can occur from mold
or foreign substances remaining inside
the rubber packing. Be sure to clean the
rubber packing regularly
Odours can occur if foreign
substances are left in the drain
pump filter
Odours can occur if foreign substances
are left in the drain pump filter. Be sure to
clean the drain pump filter regularly
Odours can occur if the drain
hose is not properly installed,
causing water to flow back
inside the washing machine
Odours can occur if the drain hose is not
properly installed, causing water to flow
back inside the washing machine. When
installing the drain hose, be sure that it
doesn’t bend or become blocked.
Using the dry function, odours
can occur from lint and other
laundry matter sticking to the
heater. (Dryer model only)
When the machine begins operating,
odours can occur from lint and other
laundry matter sticking to the heater. This
is not a malfunction, so you may continue
using the machine without concern.
A distinct odour can occur from
drying wet clothes with hot air.
(Dryer model only)
A distinct odour can occur from drying
wet clothes with hot air. The odour will
disappear after a short while.
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