LG F2T1TNM0W, Owner'S Manual

Page: 43 / 96

EN - 39
12. WARRANTY CARD
12.1 Warranty
Warranty Information
Warranty
Warranty Information
The warranty period is as follows from the delivery date of the product.
Warranty Period and Lifetime Table
*1
Lifetime Warranty Period Products
10 Years 3 Years
Washing Machine,
Dryer
The lifetimes stated in this table are taken from the AFTER SALES SERVICES
REGULATION published in the Official Gazette dated 13.06.2014 and numbered
29029, organized by the Ministry of Customs and Trade.
*1
1.
All of the goods, including all parts are covered by our company warranty. 2.
If the goods fail within the warranty period, the period spent in repair is added to the
warranty period. The repair time of the goods is a maximum of 20 working days. This
period starts from the date of notification to the service station of the malfunction
related to the goods, in the absence of the service station, to one of the goods
seller, dealer, agent, representative, importer or manufacturer of the manufacturer.
If the malfunction of the industrial goods is not resolved within 10 working days, the
manufacturer-manufacturer or importer; until the repair of the goods is completed,
another property with similar characteristics shall be allocated to the use of the
consumer.
3.
In the event that the goods fail within the warranty period due to both material and
workmanship and assembly errors, the repair shall be made under no charge, under
the cost of labour, replacement part cost or any other name.
4.
For warranty problems, T.C. The Ministry of Customs and Trade, General Directorate
of Consumer Protection and Market Surveillance can be applied.
5.
If the goods are found to be defective, the consumer;
• Returning from the contract, stating that it is ready to return the sold person,
• Retain the sold and ask for a discount on the sale price at the rate of shame,
• Requesting the repair of the sold person free of charge, with all costs at the seller,
unless excessive costs are required;
• If there is a possibility, it may use one of its optional rights to request that the sale be
replaced with an undamaged amount. The seller is obliged to fulfil this demand which
is preferred by the consumer. The right to free repair or replacement of the goods
without defect can also be used against the manufacturer or importer. The seller,
manufacturer and importer are jointly responsible for the fulfilment of these rights.
6.