39
EN
Symptoms
Reason
Solution
Door does not open
Once washing machine has
started, the door cannot be
opened for safety reasons.
•
Check if the ‘Door Lock’ icon is
illuminated. You can safely open the
door after the ‘Door Lock’ icon turns off.
Wash cycle time
delayed
If an imbalance is detected or if
the suds removing programme
is on, the wash time will
increase.
•
This is normal. The time remaining
shown in the display is only an
estimate. Actual time may vary.
Fabric softener
Too much softener may cause
•
Follow softener guidelines to ensure
appropriate amount is used. Do not
Softeners
dispensed too early
Too much softener may cause
an premature dispensing.
•
Follow the guidelines provided by the
detergent manufacturer.
•
Close the dispenser drawer slowly. Do
not open the drawer during the wash
cycle.
Dry problem
Odor
Check water supply tap.
•
•
•
•
•
•
•
Do not overload. Check that the
washing machine is draining properly to
extract adequate water from the load.
Clothes load is too small to tumble
properly. Add a few towels.
•
Turn off water supply tap.
This odor is caused by the
rubber attached to the
washing machine.
If the rubber door gasket and
door seal area are not cleaned
regularly, odors can occur
from mold or foreign
substances.
Odors can occur if foreign
substances are left in the
drainage pump filter.
Odors can occur if the drainage
hose is not properly installed,
causing siphoning (water
flowing back inside the
washing machine).
Using the dry function, odors
can occur from lint and other
laundry matter sticking to the
heater.(Dryer model only)
It is the normal odor of new rubber
and will disappear after the machine
has been run a few times.
Be sure to clean the gasket and door
seal regularly and check under the door
seal for small items when unloading the
washer.
Be sure to clean the drainage pump
filter regularly.
When installing the drainage hose, be
sure that it doesn’t become kinked or
blocked.
This is not a malfunction.
The odor will disappear after a short
while.
A particular odor can occur
from drying wet clothes with
hot air. (Dryer model only)
