LG F2J5QN Series Owner'S Manual Download Page 41

Page: 41 / 48

Symptoms

Reason

Solution

Drain hose is kinked or clogged.

•

Clean and straighten the drain hose.

The drain filter is clogged.

•

Clean the drain filter.

Ensure door is not open.

•

Close the door completely. If ,

is not released, call for service.

Control error.

•

Unplug the power plug and call for

service.

Water overfills due to the faulty water

valve.

•

Close the water tap.

•

Unplug the power plug.

•

Call for service.

Malfunction of water level sensor.

•

Close the water tap.

•

Unplug the power plug.

•

Call for service.

Over load in motor.

•

Allow the washing machine to stand for

30 minutes to allow the motor to cool,

then restart the cycle.

Water leaks.

•

Call for service.

Does not dry

•

Call for service.

Summary of Contents for F2J5QN Series

Page 1: ...is installed correctly and safely Leave these instructions near the product after installation for future reference MFL68560291 Rev 00_021317 EN ENGLISH F4J5VN P 0 9 W S F4J6VN P 0 9 W S F4J5TN P 0 9 W S F4J6TN P 0 9 W S WFC0814WH F4J5QN P 0 9 W S F4J6QN P 0 9 W S F2J5VN P 0 9 W S F2J6VN P 0 9 W S WFC0712XM F2J5TN P 0 9 W S F2J6TN P 0 9 W S F2J5QN P 0 9 W S F2J6QN P 0 9 W S WFC0814XM ...

Page 2: ...ors 13 Leveling the Appliance 14 Connecting the Water Supply Hose 14 Installing the Drain Hose 17 OPERATION 18 Using the Washing Machine 18 Sorting Laundry 19 Adding Cleaning Products 20 Control Panel 22 Programme Table 23 Option Programme 27 SMART FUNCTIONS 30 Using the Tag On Function 30 Using the Application 30 Using the Smart Diagnosis Function 31 MAINTENANCE 32 Cleaning Your Washing Machine 3...

Page 3: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 4: ...tempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering ...

Page 5: ... grounded in accordance with all local codes and ordinances Improper connection of the equipment grounding conductor can result in risk of electric shock Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded Do not modify the power plug provided with the appliance If it does not fit the outlet have a proper outlet installed by ...

Page 6: ...overs oil paint gasoline degreasers drycleaning solvents kerosene petrol spot removers turpentine vegetable oil cooking oil acetone alcohol etc Improper use can cause fire or explosion Never reach into the appliance while it is operating Wait until the drum has completely stopped In case of flood disconnect the power plug and contact the LG Electronics customer information centre Do not push down ...

Page 7: ...oisture and dust Disconnect the appliance from the power supply before cleaning the appliance Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply Do not spray water inside or outside the appliance to clean it Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the socket outl...

Page 8: ...potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources You can take your appliance either to the shop where you purchased the product or contact your local government waste office for details of your nearest authoris...

Page 9: ... 8 Drain plug 9 Drain pump filter 10 Cover cap Location may vary depending on products 11 Adjustable feet Accessories Cold supply hose 1 EA Option Hot 1 EA Spanner Caps for covering transit bolt holes Optional Anti slip sheets 2 EA Optional Elbow bracket for securing drain hose Optional Tie strap Optional ...

Page 10: ...er Supply 220 240 V 50 60 Hz Size 600 mm W x 560 mm D x 850 mm H Product Weight 62 kg Permissible Water pressure 0 1 1 0 MPa 1 0 10 0 kgf cm Appearance and specifications may change without notice to improve the quality of the product No further backflow protection required for connection to the water supply Country of origin Made In China ...

Page 11: ...pliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Ensure that when the appliance is installed it is easily accessible for an engineer in the event of a breakdown With the appliance installed adjust all four feet using the transit bolt spanner provided to en...

Page 12: ...transit bolts use the spanner included to fully loosen all transit bolts by turning them counterclockwise Remove the bolt assemblies by wiggling them slightly while pulling them out Transit bolt Retainer 3 Install the hole caps Locate the hole caps included in the accessory pack or attached on the back Cap NOTE Save the bolt assemblies for future use To prevent damage to internal components Do not...

Page 13: ...ance gently to make sure that the appliance does not rock If the appliance rocks level the appliance again NOTE You can obtain anti slip sheets from the LG Service Centre Wooden Floors Suspended Floors Wooden floors are particularly susceptible to vibration To prevent vibration we recommend you place rubber cups at least 15 mm thick of the each foot of the appliance secured to at least two floor b...

Page 14: ... diagonally adjust the feet again NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance If the washing machine is installed on a raised platform it must be securely fastened in order to eliminate the risk of falling off Connecting the Water Supply Hose Water pressure must be between 0 1 MPa and 1 0 MPa 1 0 10 0 kgf cm2 Do not strip or crossthread when connectin...

Page 15: ...e plate 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection Tighten the four fixing screws 4 Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right Plate Supply hose Connecting One Touch Type Hose to Tap Without Thread 1 Unscrew the adapter ring pla...

Page 16: ...sand sawdust and etc in the water lines Let the water drain into a bucket and check the water temperature Connecting Hose to Appliance Attach the hot water line to the hot water supply on the back of the washer Attach the cold water line to the cold water supply on the back of the washer Cold water supply Hot water supply optional NOTE After completing connection if water leaks from the hose repea...

Page 17: ...rotect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise max 100 cm 100 cm 145 cm 105 cm When installing the drain hose to a sink secure it tightly with string Securing the drain hose correctly will protect the floor from damage due to water leakage max 100 cm max 100 cm Laundry tub Hose retainer Tie stra...

Page 18: ...ppropriate areas of the dispenser 3 Turn on the washing machine Press the Power button to turn on the washing machine 4 Choose the desired washing cycle Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected 5 Begin cycle Press the Start Pause button to begin the cycle The washing machine will agitate briefly without water to measure the weight of the...

Page 19: ... Separate white fabrics from coloured fabrics Lint Lint producers Collectors Wash lint producers and lint collectors separately 3 Caring before loading Combine large and small items in a load Load large items first Large items should not be more than half the total wash load Do not wash single items This may cause an unbalanced load Add one or two similar items Check all pockets to make sure that ...

Page 20: ...f the clothes before choosing the detergent and water temperature When using the washing machine use designated detergent for each type of clothing only General powdered detergents for all types of fabric Powdered detergents for delicate fabric Liquid detergents for all types of fabric or designated detergents only for wool For better washing performance and whitening use detergent with the genera...

Page 21: ...o not pour fabric softener directly on the clothes Adding Water Softener A water softener such as anti limescale e g Calgon can be used to cut down on the use of detergent in extremely hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Use the quantity of detergent required for soft water Using Tablet 1 Open the door and put...

Page 22: ...ssages When the product is turned on the default settings in the display will illuminate The display shows estimate time remaining While the size of the load is being calculated automatically blinking or Detecting appears The RPM may differ depending on the models 4 Programme Knob Programmes are available according to laundry type Lamp will light up to indicate the selected programme 5 Options Thi...

Page 23: ...k delicate sports wear dark clothes wool duvet curtains 40 C Cold to 40 C Hygiene Washes laundry in a hot programme Cotton underwear pillow covers bed sheets baby wear 60 C Duvet For large items such as bed covers pillows sofa covers etc Cotton bedding except special garments delicates wool silk etc with filling duvets pillows blankets sofa covers with light filling 40 C Cold to 40 C 1 single size...

Page 24: ...rt etc Water temperature is increased step by step for washing various stains Cotton blended fabrics no delicate clothes 40 C 30 C to 60 C 3 kg Download Cycle For downloadable programmes If you did not download any programmes the default is Rinse Spin Water Temperature Select the appropriate water temperature for chosen wash programme Always follow garment manufacturer s care label or instructions...

Page 25: ...e Intensive Rinse Delay End Crease Care Pre Wash Cotton Cotton Easy Care Mix Hygiene Baby Care Silent Wash Duvet Sports Wear Dark Wash Quick 30 Gentle Care Stain Care This option is automatically included in the cycle and can not be deleted ...

Page 26: ...200 NOTE Information of main washing programmes at half load Programme Time in Minutes Remaining moisture content Water in Litre Energy in kWh 9 kg 8 kg 1400 rpm 1200 rpm 9 kg 8 kg 9 kg 8 kg 1400 rpm 1200 rpm 1400 rpm 1200 rpm Cotton 40 C 96 94 96 94 44 53 48 48 0 4 0 4 Cotton 60 C 242 239 260 259 44 53 45 44 0 65 0 54 Programme Time in Minutes Remaining moisture content Water in Litre Energy in k...

Page 27: ...should be pressed Avoid using liquid detergent for this option Pre Wash If the laundry is heavily soiled the Pre Wash programme is recommended 1 Press the Power button 2 Select a washing programme 3 Press the Pre Wash button for three seconds 4 Press the Start Pause button Intensive If the laundry is normal and heavily soiled Intensive option is effective 1 Press the Power button 2 Select a washin...

Page 28: ... NOTE When you select No it will still rotate for a short time to drain quickly Rinse Rinse Add rinse once Add Item Laundry can be added or removed after the washing programme is started 1 Press the Add Item button when the LED is turned on 2 Add or remove laundry 3 Close the door and Press the Start Pause button NOTE For safety reasons the door remains locked when the water level or temperature i...

Page 29: ...ck function You must deactivate child lock before you can access any other functions Unlocking the Control Panel Press and hold the Child Lock button for three seconds A beeper will sound and the remaining time for the current programme will reappear on the display Beep On Off 1 Press the Power button 2 Press the Start Pause button 3 Press and hold the Temp and Delay End button simultaneously for ...

Page 30: ...n the NFC activation process may differ Refer to the manual of your smart phone for details Because of the characteristics of NFC if the transmission distance is too far or if there is a metal sticker or a protective case on the phone transmission will not be good In some cases NFC equipped phones may be unable to transmit successfully The content found in this manual may differ depending on the v...

Page 31: ...4 Keep the phone in place until the tone transmission has finished Time remaining for data transfer is displayed For best results do not move the phone while the tones are being transmitted If the call centre agent is not able to get an accurate recording of the data you may be asked to try again LG Electronics service centre 5 Once the countdown is over and the tones have stopped resume your conv...

Page 32: ...t press the surface or the display with sharp objects Cleaning the Interior Use a towel or soft cloth to wipe around the washing machine door opening and door glass Always remove items from the washing machine as soon as the cycle is complete Leaving damp items in the washing machine can cause wrinkling colour transfer and odour Run the Tub Clean programme once a month or more often if needed to r...

Page 33: ...ying or opening the door in an emergency 1 Open the cover cap and pull out the hose 2 Unplug the drain plug and open the filter by turning it to the left 1 2 Container to collect the drained water 3 Remove any extraneous matter from the pump filter 4 After cleaning turn the pump filter and insert the drain plug 5 Close the cover cap CAUTION First drain using the drain hose and then open the pump f...

Page 34: ... the inserts to the proper compartments and replace the drawer Tub Clean Optional Tub Clean is a special programme to clean the inside of the washing machine A higher water level is used in this programme at higher spin speed Perform this programme regularly 1 Remove any clothing or items from the washing machine and close the door 2 Open the dispenser drawer and add anti limescale e g Calgon to t...

Page 35: ...ide the hose completely Drain hose CAUTION When the drain hose is installed in a curved shape the inner hose may freeze After closing the tap disconnect the cold supply hose from the tap and remove water while keeping the hose facing downwards Supply hose Check for Freezing If water does not drain when opening the hose plug used for removal of residual water check the drainage unit Drain plug Cove...

Page 36: ...ce is not melted completely Wait more When water is removed completely from the drum close the hose plug used for removal of residual water choose a washing programme and press the Start Pause button Drain hose Detergent drawer NOTE Check that water is coming into the detergent drawer while rinsing and water is draining through the drain hose while spinning When water supply problems occur take th...

Page 37: ...und Heavy wash loads may produce a thumping sound This is usually normal If sound continues washing machine is probably out of balance Stop and redistribute wash load Vibrating noise Have all the transit bolts and tub support been removed If not removed during installation refer to Installation guide for removing transit bolts Are all the feet resting firmly on the ground Make sure the washing mac...

Page 38: ...t Electrical power cord may not be plugged in or connection may be loose Make sure plug fits tightly in wall outlet House fuse blown circuit breaker tripped or a power outage has occurred Reset circuit breaker or replace fuse Do not increase fuse capacity If problem is a circuit overload have it corrected by a qualified electrician Water supply tap is not turned on Turn on water supply tap Washing...

Page 39: ...ual time may vary Fabric softener overflow Too much softener may cause an overflow Follow softener guidelines to ensure appropriate amount is used Do not exceed the maximum fill line Softeners dispensed too early Too much softener may cause an premature dispensing Follow the guidelines provided by the detergent manufacturer Close the dispenser drawer slowly Do not open the drawer during the wash c...

Page 40: ...on the model Use the aqua stop supply hose Load is too small Add 1 or 2 similar items to help balance the load Load is out of balance Add 1 or 2 similar items to help balance the load The appliance has an imbalance detection and correction system If individual heavy articles are loaded e g bath mat bath robe etc this system may stop spinning or even interrupt the spin cycle altogether Rearrange lo...

Page 41: ...ce Control error Unplug the power plug and call for service Water overfills due to the faulty water valve Close the water tap Unplug the power plug Call for service Malfunction of water level sensor Close the water tap Unplug the power plug Call for service Over load in motor Allow the washing machine to stand for 30 minutes to allow the motor to cool then restart the cycle Water leaks Call for se...

Page 42: ...ng codes commercial or industrial use or use of accessories components or consumable cleaning products that are not approved by LG Damage caused by transportation and handling including scratches dents chips and or other damage to the finish of your product unless such damage results from defects in materials or workmanship Damage or missing items to any display open box discounted or refurbished ...

Page 43: ...not coming because water inlet valve filters are clogged or water supply hoses are kinked Inlet Filter Clean the inlet valve filter or reinstall the water supply hoses Water is not coming because too much detergent use Dispenser Clean the detergent disperser drawer Laundry is hot or warm after finished washing because the supply hoses are installed in reverse Cold Water supply Hot Water supply Col...

Page 44: ...ps to deliver pick up install the product or for instruction on product use The removal and reinstallation of the product Level The warranty covers manufacturing defects only Service resulting from improper Installation is not covered If all screws are not installed properly it may cause excessive vibration Pedestal model only Install 4 screws at each corner Total 16EA Water hammering banging nois...

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