LG F2515STGW Owner'S Manual Download Page 1

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OWNER'S MANUAL

WASHING

MACHINE

Before beginning installation, read these instructions

carefully. This will simplify installation and ensure that the

product is installed correctly and safely. Leave these

instructions near the product after installation for future

reference.

EN ENGLISH

F2515STGW

MFL71724743

Rev.00_071620

www.lg.com

Summary of Contents for F2515STGW

Page 1: ...ully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference EN ENGLISH F2515STGW MFL71724743 Rev 00_071620 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved ...

Page 2: ...Requirements 11 Unpacking the Appliance 12 Levelling the Appliance 13 Connecting the Water Supply Hose 15 Installing the Drain Hose 17 OPERATION Operation Overview 18 Preparing the Wash Load 18 Adding Detergents and Softeners 19 Control Panel 22 Programme Table 24 Extra Options and Functions 27 SMART FUNCTIONS LG ThinQ Application 30 Smart Diagnosis 32 MAINTENANCE Cleaning After Every Wash 34 Clea...

Page 3: ...al Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with this ...

Page 4: ... 15 kg The recommended maximum capacity for each washing programme may differ To get good wash results please refer to Programme Table in OPERATION chapter for further details Installation Never attempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or m...

Page 5: ...nge on the opposite side to that of the appliance in such a way that a full opening of the appliance door is restricted Operation Do not apply any sharp objects to the control panel in order to operate the appliance Do not attempt to separate any panels or disassemble the appliance Do not repair or replace any part of the appliance All repairs and servicing must be performed by qualified service p...

Page 6: ... leak from the appliance or flood disconnect the power plug and contact the LG Electronics customer information centre Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur Check the condition of the fill hoses they should be replaced after 5 years If there is a gas leakage isobutane propane natural gas etc within the home do not tou...

Page 7: ...er unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the outlet socket Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Disposal Before discarding an old...

Page 8: ...iance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources You can take your appliance either to the shop where you purchased the product or contact your local government waste office for details ...

Page 9: ...ce and specifications may change without notice to improve the quality of the appliance Front View a Control Panel b Detergent Dispenser Drawer c Drum d Door e Cover Cap f Drain Pump Filter g Drain Plug h Levelling Feet Rear View a Power Plug b Transit Bolts c Drain Hose ...

Page 10: ...u purchased Specifications Dimension mm a Cold Supply Hose d Anti slip Sheets 1 b Spanner e Elbow Bracket for Securing Drain Hose c Caps for Covering Transit Bolt Holes f Tie Strap 1 Model F2515STGW Power Supply 220 240 V 50 Hz Product Weight 77 kg W 645 D 710 D 1270 H 940 D 770 W D D D H ...

Page 11: ...flow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the required clearances WARNING This appliance must only be used for domestic household purposes and should not be used in mobile applications NOTE Never try to level any uneven floor by putting pieces of wood cardboard or similar materials...

Page 12: ...plug is easily accessible Power outlet must be within 1 meter of either side of the appliance WARNING Repairs to the appliance must only be carried out by qualified personnel Repairs carried out by inexperienced persons may cause injury or serious malfunctioning Contact your local authorised LG repairer The power plug must be plugged into an appropriate outlet socket that is installed and grounded...

Page 13: ...ly the appliance should not move up and down at all check both directions If the appliance rocks when pushing the top plate of the appliance diagonally adjust the feet again Check whether the appliance is perfectly level after installation NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance Reinforcement or bracing of the timber floor may need to be considere...

Page 14: ...y vary depending on the model purchased If you install the appliance on a slippery surface it may move because of excessive vibration Incorrect levelling may cause malfunction through noise and vibration If this occurs install the anti slip sheets under the levelling feet and adjust the level 1 Clean the floor to attach the anti slip sheets Use a dry rag to remove and clean foreign objects and moi...

Page 15: ...ackflow protection required for connection to the water inlet Connecting the Hose to the Water Tap Connecting Screw Type Hose to Tap with Thread Screw the supply hose connector onto the water supply tap Connecting Screw Type Hose to Tap Without Thread 1 Loose the 4 fixing screws a 2 Remove the guide plate b if the tap is too large to fit the adapter 3 Push the adapter onto the end of the tap so th...

Page 16: ...lace NOTE After connecting the water inlet hose to the water tap turn on the water tap to flush out foreign substances dirt sand sawdust and etc in the water lines Let the water drain into a bucket and check the water temperature Connecting the Hose to the Appliance Screw the supply hose to the water inlet valve on the back of the appliance Do not connect the hose to the hot water supply for model...

Page 17: ...d not be placed higher than 100 cm above the floor Water in the appliance may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise When installing the drain hose to a sink secure it tightly with string DN ...

Page 18: ... of the dispenser 3 Turn on the appliance Press the Power button to turn on the appliance 4 Choose the desired cycle Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected Now select a wash temperature and spin speed Pay attention to the fabric care label of your clothes 5 Begin cycle Press the Start Pause button to begin the cycle The appliance will ...

Page 19: ...otal wash load Do not wash single items This may cause an unbalanced load Add one or two similar items Check all pockets to make sure that they are empty Items such as nails hair clips matches pens coins and keys can damage both your appliance and clothes Wash delicates stockings underwired bras in a wash net Close zippers hooks and strings to make sure that these items do not snag on other clothe...

Page 20: ...ith bleach Detergent is flushed from the dispenser at the beginning of the wash cycle NOTE Do not let the detergent harden Doing so may lead to blockages poor rinse performance or odour Full load According to manufacturer s recommendation Part load 1 2 of the normal amount Minimum load 1 3 of full load Using the Dispenser To add detergent dosage to the dispenser 1 Open the dispenser drawer 2 Add t...

Page 21: ...ency is too thick so that it can flow easily Do not open the drawer when water is being supplied during the wash Solvents benzene etc must never be used Adding Detergent Tablets Detergent tablets can also be used when washing 1 Open the door and put detergent tablets into the drum before loading the clothes 2 Load the clothes into the drum and close the door NOTE Do not put tablets into the dispen...

Page 22: ... wash programme If a temporary stop of the wash programme is needed press this button d Extra Options and Functions To use the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display This allows you to select an additional programmes and will light when selected Remote Start With the LG ThinQ app you can use a smartphone to control yo...

Page 23: ...stage is complete the LED will turn off If a cycle is paused the active stage LED will stop blinking b Estimated Time Remaining When a washing programme is selected the default time for that programme is displayed This time will change as options are selected If the display shows then the time will be displayed after the load sensing has detected the load size This is normal The time shown is only...

Page 24: ...rmance Hygiene 95 Max Load 3 kg Description Washes clothes at a high temperature Allergy Care Max Load 3 kg Description Helps minimise substances that cause an allergic reaction Use for cotton underwear pillow covers bed sheets baby wear Tub Clean Description This function helps clean the inside of your appliance s tub Delicates Cold Cold to 40 Max Load 3 kg Description Washes machine washable lin...

Page 25: ...tion is automatically inserted in the programme and can not be deselected 2 This option is automatically inserted in the programme and can be deselected NOTE Delay End and Add Item options can be selected for every washing programme in the table below Speed Wash 40 Cold to 40 Max Load 5 kg Description Washes small loads of lightly soiled clothes in a short time Rinse Spin Max Load 3 kg Description...

Page 26: ... Rinse Spin Programme Max Spin Speed Cotton Extra High Stain Care Extra High Baby Care Extra High Hygiene Extra High Allergy Care Extra High Delicates Low Sportswear Extra Low Duvet Medium Speed Wash Extra High Rinse Spin Extra High Programme Steam Turbo Wash Crease Care ...

Page 27: ...tton repeatedly Press the Spin button to select spin speed Temp This button selects the wash temperature for the selected programme Press the Temp button until the desired setting is lit Select the water temperature suitable for the type of load you are washing Follow the garment fabric care labels for best results Follow the next steps to customize a washing programme 1 Prepare the clothes and lo...

Page 28: ...n intensity and water temperature etc can be saved in this customized function How to save your favourite programme 1 Press the Power button 2 Select a washing programme and set your preferred options as desired 3 Press and hold the Favourite button for 3 seconds to save the favorite programme How to recall your favourite programme Recall a customized washing programme that was previously saved 1 ...

Page 29: ...Settings Child Lock Use this option to disable the controls This function can prevent children from changing cycles or operating the appliance NOTE Once this function is set all buttons are locked except the Power button When the controls are locked L and the remaining time are alternatively shown on the display during the wash while this function is engaged Turning off the power will not reset th...

Page 30: ...he recently used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on the appliance and in the application Push Alert When the cycle is complete or the appliance has problems you have the option of receiving push notifications on a smartphon...

Page 31: ...g on the mobile operating system OS and the manufacturer If the security protocol of the router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is recommended and register the product again Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone Follow instructions to do...

Page 32: ...form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ application Using Audible Diagnosis to Diagnose...

Page 33: ...33 SMART FUNCTIONS EN NOTE For best results do not move the smartphone while the tones are being transmitted ...

Page 34: ... to remove any moisture Leave the door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry...

Page 35: ...d then select the Tub Clean 5 Press the Start Pause button to start 6 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water Inlet Filter The water inlet filter collects lime ...

Page 36: ...lace the tube into its holder 5 Close the cover cap CAUTION Be careful when draining as the water may be hot Run the drum cleaning programme once a month or more often as needed to remove excess detergent and other debris Cleaning the Dispenser Drawer Detergent and fabric softener can build up in the dispenser drawer Liquid detergents can remain under the dispenser drawer and not dispense complete...

Page 37: ...37 MAINTENANCE EN 4 Wipe any moisture off the recess with a soft cloth or towel 5 Reassemble the components of the drawer to the proper compartments and insert the drawer ...

Page 38: ...en Water does not enter the appliance or it enters slowly Open fully tap Water supply hose s are kinked Straighten hose or reinstall the water inlet hose The filter of the supply hose s are clogged Check and clean the inlet valve filter after turning off the taps and removing the hose connections to the washing machine UE UNBALANCE ERROR The appliance has a system which detects and corrects the un...

Page 39: ...e faulty water valve Close the water tap Unplug the power plug Call for service PE PRESSURE SENSOR ERROR Water level sensor malfunctions Close the water tap Unplug the power plug Call for service vs VIBRATION SENSOR ERROR Vibration sensor malfunctions Call for service FF FROZEN FAILURE Is supply drain hose or drain pump frozen Supply warm water into the drum in order to unfreeze the drain hose and...

Page 40: ... the door unlocks Not all levelling feet are resting firmly and evenly on the floor See the Levelling the Appliance instruction to adjust the levelling of the appliance Floor not rigid enough Check if the floor is sold and does not flex See the Installation Place Requirements to select the proper location Symptoms Possible Cause Solution Symptoms Possible Cause Solution Water is leaking House drai...

Page 41: ...t stopped once power is restored Control needs to be reset Press the Power button then reselect the desired programme and press the Start Pause button Start Pause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the Start Pause button The appliance is turned off if the Start Pause button is not pressed within a certain time Extremely lo...

Page 42: ... the detergent manufacturer Drain Pump Filter may be blocked Clean the Drain filter Cycle time is longer than usual The load is too small Add more items to allow the appliance to balance the loads Heavy articles are mixed with lighter items Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning The load is out of bal...

Page 43: ...sorted Always wash dark colours separately from light colours and whites to prevent discoloration Never wash heavily soiled items with lightly soiled items Wrinkling Appliance is not unloaded promptly Always remove items from the appliance as soon as the programme is complete Appliance is overloaded The appliance can be fully loaded but the drum should not be tightly packed with items The door of ...

Page 44: ...ed The detergent dispenser is not cleaned regularly Remove and clean the detergent dispenser especially the top and the bottom of the dispenser s opening Odours can occur if the drain hose is not properly installed causing siphoning water flowing back inside of the appliance When installing the drain hose make sure that it does not get kinked or blocked If the detergent dispenser is not cleaned re...

Page 45: ... name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your internet service provider or the router man...

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