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LG F0L9DGP Series, Owner'S Manual

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LG F0L9DGP Series Owner'S Manual Download Page 46

46

TROUBLESHOOTING

Staining

Bleach or softener is dispensed too soon.

•  Dispenser compartment is overfilled. It makes bleach or softer dispensed 

rapidly. Always measure bleach or softener to prevent overfilling.

•  Close the detergent dispenser slowly.

Bleach or softener was added directly to the clothes in the drum.

•  Always use the detergent dispenser to ensure that bleach or softener is 

properly dispensed at the right time in the programme.

Clothes were not properly sorted.

•  Always wash dark colours separately from light colours and whites to 

prevent discoloration.

•  Never wash heavily soiled items with lightly soiled items.

Wrinkling

Appliance is not unloaded promptly.

•  Always remove items from the appliance as soon as the programme is 

complete.

Appliance is overloaded.

•  The appliance can be fully loaded, but the drum should not be tightly 

packed with items. The door of the appliance should be closed easily.

Hot and cold water supply hoses are reversed.

•  Hot water rinse can set wrinkles in garments. Check the supply hose 

connections.

Spin speed may be too high.

•  Set the spin speed to suit the garment type.

Symptoms

Possible Cause & Solution

global_main.book.book  Page 46  Thursday, August 12, 2021  7:37 AM

Summary of Contents for F0L9DGP Series

Page 1: ...is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH WS1408WHT WS1408XMT F0L9DGP F15L9DGD WDL91H PN FT018TGES WS1508WHT WS1508XMT MFL71670384 Rev 04_081221 www lg com Copyright 2020 2021 LG Electronics Inc All Rights Reserved global_main book book Page 1 Thursday August 12 2021 7 37 AM ...

Page 2: ...e Appliance 14 Connecting the Water Supply Hose 15 Installing the Drain Hose 18 OPERATION Operation Overview 19 Preparing the Wash Load 19 Adding Detergents and Softeners 20 Control Panel 23 Programme Table 25 Drying Programme 29 Extra Options and Functions 31 SMART FUNCTIONS LG ThinQ Application 34 Smart Diagnosis 36 MAINTENANCE Cleaning After Every Wash 37 Cleaning the Appliance Periodically Per...

Page 3: ...not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow ...

Page 4: ... The recommended maximum capacity for each washing programme may differ To get good wash results please refer to Programme Table in OPERATION chapter for further details Technical Safety for Using the Dryer Do not dry unwashed items in the appliance Items that have been soiled with substances such as cooking oil vegetable oil acetone alcohol petroleum kerosene spot removers turpentine waxes and wa...

Page 5: ...ace Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Make sure the power plug is completely pushed into the power outlet Do not plug the appliance into multiple outlet sockets power boards or an extension power cable Do not modify the power plug provided with the appliance...

Page 6: ...s such as pets into the appliance Do not wash rugs mats shoes or pet blankets stuffed toys or any other items other than clothes or sheets in this machine Keep the area underneath and around the appliance free of combustible materials such as lint paper rags chemicals etc Do not leave the appliance door open Children may hang on the door or crawl inside the appliance causing damage or injury Do no...

Page 7: ... only after thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls with wet hands Do not bend the power cable excessively or place a heavy object on it Avoid touching any water that is drained from the appliance during the wash Make sure that drainage is working properly If water is not drained properly your floor may get fl...

Page 8: ...Electronics customer information centre if you move and install the appliance in a different location Disposal Before discarding an old appliance unplug it Cut off the cable directly behind the appliance to prevent misuse Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Remove the door before disposing of or disc...

Page 9: ...ange without notice to improve the quality of the appliance Front View a Control Panel b Detergent Dispenser Drawer c Drum d Door e Cover Cap f Drain Pump Filter g Drain Plug h Levelling Feet Rear View a Power Plug b Transit Bolts c Drain Hose global_main book book Page 9 Thursday August 12 2021 7 37 AM ...

Page 10: ...e Strap 1 Model WS1408WHT WS1408XMT WS1508WHT WS1508XMT Power Supply 220 V 50 60 Hz Product Weight 81 kg Maximum Power 2000 W Wash 2100 W Dry Standard quantity of used water 90 L Annual Water Consumption 18480 liters year Annual Energy Consumption 241 kWh year IP No Degree of Protection IPX4 Model F0L9DGP F15L9DGD WDL91H PN FT018TGES Power Supply 220 240 V 50 Hz Product Weight 81 kg global_main bo...

Page 11: ...11 INSTALLATION ENGLISH Dimension mm A 645 mm C 710 mm E 1270 mm B 940 mm D 770 mm B A E D C global_main book book Page 11 Thursday August 12 2021 7 37 AM ...

Page 12: ... at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the required clearances WARNING This appliance must only be used for domestic household purposes and should not be used in mobile applications NOTE Never try to level any uneven floor by putting pieces of wood cardboard or similar materials under the appliance Wooden Floo...

Page 13: ...wer outlet must be within 1 meter of either side of the appliance WARNING Repairs to the appliance must only be carried out by qualified personnel Repairs carried out by inexperienced persons may cause injury or serious malfunctioning Contact your local authorised LG repairer The power plug must be plugged into an appropriate outlet socket that is installed and grounded earthed in accordance with ...

Page 14: ...he appliance rocks when pushing the top plate of the appliance diagonally adjust the feet again Check whether the appliance is perfectly level after installation NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance Reinforcement or bracing of the timber floor may need to be considered to stop or reduce excessive noise and vibration Adjusting and Levelling the ...

Page 15: ...levelling may cause malfunction through noise and vibration If this occurs install the anti slip sheets under the levelling feet and adjust the level 1 Clean the floor to attach the anti slip sheets Use a dry rag to remove and clean foreign objects and moisture If moisture remains the anti slip sheets may slip 2 Adjust the level after placing the appliance in the installation area 3 Place the adhe...

Page 16: ... with the water supply hose They are used to prevent water leaks Connection to taps is sufficiently tight Do not use mechanical devices such as multi grips to tighten the water supply hose Ensure that the curved end of the water supply hose is connected to the appliance Connecting the Hose to the Water Tap Connecting Screw Type Hose to Tap with Thread Screw the supply hose connector onto the water...

Page 17: ...uch Type Hose to Tap Without Thread 1 Unscrew the adapter ring plate d and loose the 4 fixing screws 2 Remove the guide plate eif the tap is too large to fit the adapter 3 Push the adapter onto the end of the tap so that the rubber seal is connected to be watertight Tighten the 4 fixing screws and the adapter ring plate 4 Pull the connector latch plate f down push the inlet hose onto the adapter a...

Page 18: ...ps Use the most conventional type of tap for the water supply In case that the tap is square or too big remove the guide plate before inserting the tap into the adaptor Make sure that the hose should not be kinked or trapped Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor Water in the appliance may no...

Page 19: ...he appliance Press the Power button to turn on the appliance 4 Choose the desired cycle Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected Now select a wash temperature and spin speed Pay attention to the fabric care label of your clothes 5 Begin cycle Press the Start Pause button to begin the cycle The appliance will agitate briefly without water...

Page 20: ... items This may cause an unbalanced load Add one or two similar items Check all pockets to make sure that they are empty Items such as nails hair clips matches pens coins and keys can damage both your appliance and clothes Wash delicates stockings underwired bras in a wash net Close zippers hooks and strings to make sure that these items do not snag on other clothes Pre treat dirt and stains by br...

Page 21: ...hed from the dispenser at the beginning of the wash cycle NOTE Do not let the detergent harden Doing so may lead to blockages poor rinse performance or odour Full load According to manufacturer s recommendation Part load 1 2 of the normal amount Minimum load 1 3 of full load Using the Dispenser To add detergent dosage to the dispenser 1 Open the dispenser drawer 2 Add the detergent and softener in...

Page 22: ... flow easily Do not open the drawer when water is being supplied during the wash Solvents benzene etc must never be used Adding Detergent Tablets Detergent tablets can also be used when washing 1 Open the door and put detergent tablets into the drum before loading the clothes 2 Load the clothes into the drum and close the door NOTE Do not put tablets into the dispenser Adding Water Softener A wate...

Page 23: ...rary stop of the wash programme is needed press this button d Extra Options and Functions To use the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display This allows you to select an additional programmes and will light when selected Remote Start With the LG ThinQ app you can use a smartphone to control your appliance remotely In o...

Page 24: ...rn off If a cycle is paused the active stage LED will stop blinking b Estimated Time Remaining When a washing programme is selected the default time for that programme is displayed This time will change as options are selected If the display shows then the time will be displayed after the load sensing has detected the load size This is normal The time shown is only an estimate This time is based o...

Page 25: ...kg Description Washes clothes at a high temperature Allergy Care Max Load 3 kg Description Helps minimise substances that cause an allergic reaction Use for cotton underwear pillow covers bed sheets baby wear Tub Clean Description This function helps clean the inside of your appliance s tub Delicates Cold Cold to 40 Max Load 3 kg Description Washes machine washable lingerie sheer and lacy clothes ...

Page 26: ...e Delay End option can be selected for every washing programme in the table below The Add Item option can be selected for every washing programme except for the Rinse Spin programme in the table below Speed Wash 40 Cold to 40 Max Load 5 kg Description Washes small loads of lightly soiled clothes in a short time Rinse Spin Max Load 3 kg Description Rinses and spins clothes Use fabric softener if ne...

Page 27: ... of combined energy and water consumptions for washing that type of cotton clothes Model WS1408WHT WS1408XMT WS1508WHT WS1508XMT Delicates Sportswear Duvet Speed Wash 2 Rinse Spin Programme Max Spin Speed Cotton Extra High Stain Care Extra High Baby Care Extra High Hygiene Extra High Allergy Care Extra High Delicates Low Sportswear Extra Low Duvet Medium Speed Wash Extra High Rinse Spin Extra High...

Page 28: ...ion during washing cycle liter 60 25 25 Duration of each washing cycle min 128 97 99 Number of rinse cycles 2 2 2 Water consumption of each rinse cycle liter 25 25 25 25 25 25 Duration of each rinse cycle min 5 5 5 5 5 5 Number of spin cycles 1 1 1 Duration of each Spin cycle min 10 10 10 global_main book book Page 28 Thursday August 12 2021 7 37 AM ...

Page 29: ... Synthetics Do not overload your appliance Take out permanent press articles as soon as the appliance stops to reduce wrinkles Baby Clothes and Night Gowns Always check the manufacturer s instructions Blankets and Duvets Check fabric care labels on blankets and duvets before using the drying programme Some blankets and duvets may shrink by the heated air Rubber and Plastics Do not dry any items ma...

Page 30: ...hing programme and add detergent 4 Press the Normal Dry Time Dry or Extra Dry button as necessary 5 Press the Start Pause button Only Using a Dry Function 1 Prepare the clothes and load the drum For consistently dry loads all articles in the load should be similar in material and thickness Do not overload the drum There should be enough room for clothes to tumble freely 2 Press the Power button Do...

Page 31: ... Spin button to select spin speed Temp This button selects the wash temperature for the selected programme Press the Temp button until the desired setting is lit Select the water temperature suitable for the type of load you are washing Follow the garment fabric care labels for best results Follow the next steps to customize a washing programme 1 Prepare the clothes and load the drum 2 Press the P...

Page 32: ...high It is not possible to add clothes at this time Delay End You can set this function so that the appliance starts automatically and finishes after a specified time interval 1 Press the Power button 2 Select a washing programme 3 Press the Delay End button as necessary 4 Press the Start Pause button NOTE The delay time is the time to the end of the programme not the start The actual running time...

Page 33: ... Dry button for 3 seconds to activate this function A beeper will sound and CL will appear on the display Unlocking the Control Panel 1 Turn on the power 2 Press and hold the Normal Dry button for 3 seconds to deactivate this function global_main book book Page 33 Thursday August 12 2021 7 37 AM ...

Page 34: ...hly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on the appliance and in the application Push Alert When the cycle is complete or the appliance has problems you have the option of receiving push notifications on a smartphone The notifications are triggere...

Page 35: ...facturer If the security protocol of the router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is recommended and register the product again Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone Follow instructions to download and install the application Using the App...

Page 36: ... Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ application Using Audible Diagnosis to Diagnose Issues Follow the instructions below t...

Page 37: ... the door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no m...

Page 38: ...ss the Start Pause button to start 6 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water Inlet Filter The water inlet filter collects lime or any sediment that may be in wa...

Page 39: ...e the cover cap CAUTION Be careful when draining as the water may be hot Run the drum cleaning programme once a month or more often as needed to remove excess detergent and other debris Cleaning the Dispenser Drawer Detergent and fabric softener can build up in the dispenser drawer Liquid detergents can remain under the dispenser drawer and not dispense completely Remove the drawer and inserts and...

Page 40: ... 4 Wipe any moisture off the recess with a soft cloth or towel 5 Reassemble the components of the drawer to the proper compartments and insert the drawer global_main book book Page 40 Thursday August 12 2021 7 37 AM ...

Page 41: ...ppliance or it enters slowly Open fully tap Water supply hose s are kinked Straighten hose or reinstall the water inlet hose The filter of the supply hose s are clogged Check and clean the inlet valve filter after turning off the taps and removing the hose connections to the washing machine UE UNBALANCE ERROR The appliance has a system which detects and corrects the unbalance of the appliance The ...

Page 42: ...FE OVERFLOW ERROR Water overfills due to a possible faulty water valve Close the water tap Unplug the power plug Call for service PE PRESSURE SENSOR ERROR Water level sensor malfunctions Close the water tap Unplug the power plug Call for service vs VIBRATION SENSOR ERROR Vibration sensor malfunctions Call for service FF FROZEN FAILURE Is supply drain hose or drain pump frozen Supply warm water int...

Page 43: ...ove package materials The clothes may be unevenly distributed in the drum Pause the programme and redistribute the clothes after the door unlocks Not all levelling feet are resting firmly and evenly on the floor See the Levelling the Appliance instruction to adjust the levelling of the appliance Floor not rigid enough Check if the floor is sold and does not flex See the Installation Place Requirem...

Page 44: ... Control needs to be reset Press the Power button then reselect the desired programme and press the Start Pause button Start Pause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the Start Pause button The appliance is turned off if the Start Pause button is not pressed within a certain time Extremely low water pressure Check another t...

Page 45: ...Drain Pump Filter may be blocked Clean the Drain filter Cycle time is longer than usual The load is too small Add more items to allow the appliance to balance the loads Heavy articles are mixed with lighter items Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning The load is out of balance Manually redistribute t...

Page 46: ...eparately from light colours and whites to prevent discoloration Never wash heavily soiled items with lightly soiled items Wrinkling Appliance is not unloaded promptly Always remove items from the appliance as soon as the programme is complete Appliance is overloaded The appliance can be fully loaded but the drum should not be tightly packed with items The door of the appliance should be closed ea...

Page 47: ...led causing siphoning water flowing back inside of the appliance When installing the drain hose make sure that it does not get kinked or blocked If the detergent dispenser is not cleaned regularly odours can occur from mold or foreign substances Remove and clean the detergent dispenser especially the top and bottom of the dispenser s opening Symptoms Possible Cause Solution Dry problem Check water...

Page 48: ...ncorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not u...

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Page 51: ...Memo global_main book book Page 51 Thursday August 12 2021 7 37 AM ...

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