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WARRANTY (USA)
ENGLISH
MFL67652515_en_171019.indd 47
2017-10-19 오전 11:36:16
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,
AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG
ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents,
in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute,
claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance,
fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale,
condition or performance of the product or this Limited Warranty.
Notice of Dispute.
writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage
in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name,
address, and telephone number; identify the product that is the subject of the claim; and describe the nature of
the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30
day period after sending written notice to LG, you and LG agree to resolve any claims between us only by
binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and
LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or
circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring
an individual action in small claims court, but that small claims court action may not be brought on a class or
representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand
for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time
the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration,
as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send
a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000
in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal
Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All
issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration
provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes
between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for
AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise
accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your
attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to,
the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of
reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If
an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the
payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG
for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except
as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG
prevails in the arbitration.
