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LG CineBeam 4K HU70LS, Owner'S Manual

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LG CineBeam 4K HU70LS Owner'S Manual Download Page 135

87

ENGLISH

TROUBLESHOOTING

If you experience any of the problems below while using the product, please check the 
following. There may be no problem with the product.

Information on customer service for product problems is available in 

 (Q. Settings)

 

 

   [General]   [About This Projector] on the projector.

Perform Check-up with the [Quick Help].

When the projector malfunctions, you can get help to solve the problem.

1 

Press 

 (Q. Settings)

 button on the remote control and select 

   

[General]   [About This Projector] 

 [Quick Help].

• 

You can also long-press the number 

 button of the remote control to 

run the [Quick Help].

2 

You can perform the [Check the status of Projector]/[Self-Diagnosis of 

Projector Settings].
Select the problematic item, and you can get help to solve the problem.

• 

[Self-Diagnosis of Projector Settings]: Select the item that matches the 
symptom to find instructions that can help you solve the problem.

• 

[Check the status of Projector]: You can check your projector’s current 
status for the selected item.

• 

When there is no related content in the [Quick Help], please refer to the 

Troubleshooting.

• 

If you still fail to solve the problem, please contact our customer service center.

Summary of Contents for CineBeam 4K HU70LS

Page 1: ...S MANUAL LG CineBeam 4K DLP Projector HU70LS Please read the safety information carefully before using this product www lg com P NO SAC37813554 1910 REV00 Copyright 2019 LG Electronics Inc All Rights Reserved ...

Page 2: ...H CONTENTS LICENSES 3 Open Source Software Notice Information 4 SAFETY PRECAUTIONS 5 PREPARATION 16 INSTALLATION 23 MAGIC LIGHTING REMOTE 30 CONNECTING DEVICES 36 SPECIFICATIONS 41 SYMBOLS 46 TROUBLESHOOTING 47 ...

Page 3: ...bol are trademarks of Dolby Laboratories For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together DTS 2 0 Channel DTS 2 0 Digital Out DTS HD and DTS Virtual X are registered trademarks or trademarks of DTS Inc in the United States and or other countries DTS Inc All Rights Reserved USB Type C and USB C are trademarks o...

Page 4: ...nse terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is...

Page 5: ... cause personal injury or product damage Read the owner s manual carefully and keep it on hand WARNING CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric sh...

Page 6: ...ktop or places near a humidifier Any place where water can splash like a vase or the aquarium Any place that is dusty or exposed to wind and rain Any place that is under the air conditioner or is directly exposed to the wind from the air conditioner Any place near flammable materials such as flammable sprays etc or Any cupboard bookcase shelf or cabinet without a fixture installed and any place wh...

Page 7: ...to hang or climb on the installed projector The projector may fall and cause injury or death When installing the product on the ceiling observe the following precautions to prevent the projector from falling Contact the Customer Support Center for installation Tighten the product by using the mounting equipment and M4 x 8 mm M6 x 10 mm 1 4 20UNC x 5 5 mm screws that are approved by a professional ...

Page 8: ...s It may cause injury as the projector falls or tips over or it may cause a malfunction of the projector To prevent damage to the power cord or plug do not install the projector where the cord can be walked on It may cause a fire or electric shock When installing the projector do not install it too close to the wall The cable connection may be deteriorated or the projector and its cables may be da...

Page 9: ...tion cable is long enough The product may fall over and cause injury or product damage Do not scratch or give an impact on the projector with metallic materials or objects It may cause injury to people or damage to the product Do not insert metallic objects including coins hairpins or a piece of iron or flammable objects such as paper or matches into the projector It may cause a fire or electric s...

Page 10: ...ot indicate a defect or a problem of the projector when it is operating so use it with confidence Do not look into the front of the lens when the projector is operating Strong light is projected from the product which can cause injury to your eyes Never try to disassemble or modify the projector yourself Always seek a qualified service technician or consult your dealer or local Service Center for ...

Page 11: ... not hold or move the projector upside down by grabbing only the power cord signal cable or projection mirror Doing so may damage the product or cause an electric shock or fire Even if the projector is turned off with the remote control or the button the power is not completely cut off if the power cord is plugged in If you use headphones or earphones do not use them at high volume or for a long p...

Page 12: ...the batteries make sure that they are properly installed according to the polarities Battery rupture or leakage may lead to fire explosion injury or contamination damage of the surrounding area Do not expose the batteries to direct sunlight fireplace electric heater high temperature above 60 C excessively humid places or excessive heat It can cause an explosion or fire Do not throw or disassemble ...

Page 13: ...rom the outlet It can cause an electric shock Connect the power plug to a grounded outlet or multi tap Except for any device without ground connection A failure to do so may cause an electric shock due to a malfunction or electrical short Never touch the power plug with wet hands It may cause an electric shock Disconnect the power plug from the outlet when you are not using the projector for a lon...

Page 14: ...o hold the plug part A failure to do so may cause a fire or damage to the product Do not damage the AC adapter power cord or power plug place heavy objects on them or give an impact on them It may cause a fire electric shock or damage to the product Attach the power cord and AC adapter connected to the projector in a way that they are fully seated Poor contact can cause a malfunction of the produc...

Page 15: ... projector deformation corrosion and breakage How to clean the lens Clean the lens if any dust or smudge appears on the surface of the lens Clean the surface of the lens with an air sprayer or a soft dry cloth To remove dust or stains on the lens use a compressed air duster cotton swab or soft cloth to gently wipe the lens Never clean the lens when the projector is operating or immediately after t...

Page 16: ... or connecting a USB flash drive to the HDMI or USB port use a product that has a width of 18 mm or less and a height of 10 mm or less If the USB cable or USB flash drive does not fit the USB ports of the projector use an extension cable that supports USB 2 0 When connecting two USB devices at the same time each one should have bezels less than 8 5 mm thick Use a certified cable with the HDMI logo...

Page 17: ...ssories visit an electronics store or online shopping site or contact the retail store where you purchased the product Optional accessories are subject to change without prior notice Projection Screen HDMI Cable USB C Cable Optical Cable LG Audio Device ...

Page 18: ...utlet Vent1 Speaker Lens2 Zoom Ring Buttons button 1 Due to the high temperature of vent area do not get close to the vent area 2 Do not touch the lens when using the projector The lens may be damaged Keep lens away from sharp objects 3 Turn the adjustable leg left or right to adjust the angle ...

Page 19: ...19 ENGLISH 5 6 8 7 1 2 3 4 1 Port 2 IR Receiver 3 Port 4 Port 5 Headphone Port 6 USB 2 0 Port 7 USB C Port 8 Port ...

Page 20: ...ons Power On Press the power button once while the projector is off Power Off Press and Hold Press and hold the Power button for more than 3 seconds while the projector is on Volume Control Adjust the volume by pressing the left right button Up Down Left Right Sets functions or moves the cursor ...

Page 21: ...s on Press the top bottom left and right buttons to move to a menu item After moving to the desired menu item press the Power button once to select it Turns the power off Changes the input source Clears on screen displays and returns to projector viewing Displays the Settings menu ...

Page 22: ...22 ENGLISH Projector Status Indicators LED Power Indicator LED Power Indicator Red Power standby state Off The projector is operating with the power on ...

Page 23: ...ectromagnetic radiation The pictures may differ slightly from the actual product Put the ferrite core around the AC DC Adaptor cable as illustrated below Place the ferrite core as close to the AC DC Adaptor body as possible for best results 10 mm 5 mm Cross Section of Ferrite Core Gray Power Cord Projector ...

Page 24: ...hat the lens is at a right angle to the screen If the projector is not at a right angle the projected image will look distorted To correct the distortion use the Keystone function 4 Connect the power cord of the projector and the connected device to the wall outlet Ratio of upward projection 100 X 2 X 2 Projection Distance D Screen Height X Screen Y 2 Y 2 Projection Distance D Screen Width Y Scree...

Page 25: ...78 1550 872 2350 75 1905 1660 934 2520 80 2032 1771 996 2681 85 2159 1882 1058 2850 90 2286 1992 1121 3020 95 2413 2103 1183 3190 100 2540 2214 1245 3360 105 2667 2324 1308 3529 110 2794 2435 1370 3700 115 2921 2546 1432 3869 120 3048 2657 1494 4042 125 3175 2767 1557 4210 130 3302 2878 1619 4378 135 3429 2989 1681 4547 140 3556 3099 1743 4718 The projection distance may vary depending on the inst...

Page 26: ...05 1660 934 2004 80 2032 1771 996 2144 85 2159 1882 1058 2276 90 2286 1992 1121 2410 95 2413 2103 1183 2550 100 2540 2214 1245 2681 105 2667 2324 1308 2820 110 2794 2435 1370 2955 115 2921 2546 1432 3090 120 3048 2657 1494 3230 125 3175 2767 1557 3360 130 3302 2878 1619 3500 135 3429 2989 1681 3630 140 3556 3099 1743 3760 The projection distance may vary depending on the installation conditions ...

Page 27: ...27 ENGLISH Focus of the Screen Image When an image appears on the screen check if it is in focus and fits the screen properly Zoom Ring button ...

Page 28: ...just the focus using the left and right buttons on the projector or the left and right buttons on the remote control You can adjust the focus most effectively when the left and right screen are balanced When adjusting the focus on the screen do not let the product shake 3 If the angle of the projection is not perpendicular use the Keystone function ...

Page 29: ...e as shown below For more information on installation and use of the Kensington Security System refer to the user s guide provided with the Kensington Security System The Kensington Security System is an optional accessory What is Kensington Kensington is a company that provides safety systems for laptops and other electronic devices Website http www kensington com ...

Page 30: ... press and hold for more than 3 seconds CAUTION Do not mix new batteries with old ones POWER Turns the Projector on or off You can turn your set top box on or off by adding the set top box to the universal remote control for your Projector Number buttons Enters numbers Accesses the QUICK HELP Changes the aspect ratio of the screen per pressing of the button Edits QUICK ACCESS QUICK ACCESS is a fea...

Page 31: ...ngs Accesses the Quick Settings Q Settings Displays the All Settings menu Up Down Left Right Press the up down left or right button to scroll the menu If you press buttons while the pointer is in use the pointer will disappear from the screen and the Magic Lighting Remote will operate like a general remote control To display the pointer on the screen again shake the Magic Lighting Remote to the le...

Page 32: ...in some menus The remote control buttons light up so that you can use the remote control in the dark If the remote control does not move the pointer disappears and the remote control light turns off in about 5 seconds The lighting function is applied when the product is shipped and if you press and hold the button for more than 5 seconds the POWER button flashes twice and you can turn the lighting...

Page 33: ...d press the Wheel OK on the remote control If the projector fails to register the Magic Lighting Remote try again after turning the projector off and back on To Re register the Magic Lighting Remote 1 Press the and buttons at the same time for five seconds to unpair the Magic Lighting Remote with your projector 2 Press the Wheel OK button towards the projector to re register the Magic Lighting Rem...

Page 34: ... right or turn its wheel while pointing it at the projector a pointer will appear on the projector screen If you move the remote control in the direction you want the pointer follows the movement Move the pointer to the location you want and press the Wheel OK button to execute the function ...

Page 35: ...emote If the pointer is not responding smoothly you can reset the pointer by moving it to the edge of the screen Use the remote control within the specified range within 10 m You may experience communication failures when using the device outside the coverage area or if there are obstacles within the coverage area You may experience communication failures depending on the accessories Devices such ...

Page 36: ... of the device to connect Both video and audio are output at the same time INPUT Home Dashboard INPUTS HDMI1 HDMI2 Optional Extras NOTE ARC Audio Return Channel External audio devices that support SIMPLINK and ARC must be connected using port When connected with a high speed HDMI cable external audio devices that support ARC output or SPDIF work with the SIMPLINK function without the need for an a...

Page 37: ...d INPUTS USB C Optional Extras NOTE PD Power Delivery and DP Alternate Mode are supported A USB C gender changer may be necessary depending on the cable used if using PD Power Delivery The function may not operate properly depending on the connected device s specifications USB C cable status or surroundings The USB PD for power supply function may not operate according to the specifications of the...

Page 38: ...ill be an echo Optional Extras NOTE Refer to the user manual of the audio device to connect When connecting this product to other devices make sure to turn off and unplug all the devices The audio output of this product has wide ranging audio bandwidth so the receiver volume must be adjusted properly Speakers can be damaged by unexpected high frequencies Connecting the OPTICAL DIGITAL AUDIO OUT po...

Page 39: ...39 ENGLISH Connecting Headphones You can listen to the audio through a headphone Not provided ...

Page 40: ...e smart device manufacturer Supported smart devices may change depending on the circumstances of each manufacturer 1 Examples of how to connect a cable to different smart devices cable purchased separately Slimport supported devices HDMI cable Projector HDMI port Projector USB port Charging cable of a smart device Slimport adapter Charger Charging port of a smart device Apple Lightning Digital AV ...

Page 41: ...z Audio Output 3 W 3 W Height 95 mm without foot 100 mm with foot Width 314 mm Depth 210 mm Weight 3 2 kg USB Device USB 2 0 Standard A Output 5 V 0 5 A Max USB Type C Output 5 V 1 A Max Environment Condition Temperature Operation 0 C to 40 C Storage 20 C to 60 C Relative Humidity Operation 0 to 80 Storage 0 to 85 Use only power supplies listed in the user instructions Contents in this manual may ...

Page 42: ... 31 25 50 00 1280 x 720 44 96 59 94 1280 x 720 45 60 00 1280 x 720 37 5 50 00 1920 x 1080i 28 12 50 00 1920 x 1080i 33 72 59 94 1920 x 1080i 33 75 60 00 1920 x 1080p 26 97 23 97 1920 x 1080p 27 00 24 00 1920 x 1080p 33 71 29 97 1920 x 1080p 33 75 30 00 1920 x 1080p 56 25 50 00 1920 x 1080p 67 43 59 94 1920 x 1080p 67 5 60 00 1920 x 1080p 112 5 100 1920 x 1080p 134 86 119 88 1920 x 1080p 135 00 120...

Page 43: ...60p 56 25 25 00 3840 x 2160p 61 43 29 97 3840 x 2160p 67 5 30 00 3840 x 2160p 112 5 50 00 3840 x 2160p 134 86 59 94 3840 x 2160p 135 60 00 4096 x 2160p 53 95 23 98 4096 x 2160p 54 24 00 4096 x 2160 56 25 25 00 4096 x 2160 61 43 29 97 4096 x 2160 67 5 30 00 4096 x 2160 112 5 50 00 4096 x 2160 134 86 59 94 4096 x 2160 135 60 00 ...

Page 44: ...1920 x 1080 67 5 60 1920 x 1080 135 120 3840 x 2160 54 24 00 3840 x 2160 56 25 25 00 3840 x 2160 67 5 30 00 4096 x 2160 53 95 23 97 4096 x 2160 54 24 If an invalid signal is input into the projector it will not be displayed properly on the screen or a message such as No Signal or Invalid Format will be displayed The projector supports the DDC1 2B type as the Plug and Play function Auto recognition...

Page 45: ...ications Risk Group 2 CAUTION Possibly hazardous optical radiation emitted from this product Do not stare at operating lamp May be harmful to the eye This label is attached to the bottom of the product and language may differ ...

Page 46: ...46 ENGLISH SYMBOLS Refers to alternating current AC Refers to direct current DC Refers to class II equipment Refers to stand by Refers to ON power Refers to dangerous voltage ...

Page 47: ...er errors or failures In this case stop using the product For safety turn off the power switch and remove the plug from the socket Contact the place of purchase or authorized service center for product inspection Do not attempt to repair the product yourself Abnormal behavior There is a coloured dot bright dots dark dots stationary dots and or flickering dots on the screen This projector was produ...

Page 48: ......

Page 49: ...our projector Your projector s OSD On Screen Display may differ slightly from that shown in this manual the buttons and the text to be displayed on the projector screen Copyright 2019 LG Electronics Inc All Rights Reserved P NO SAC37813546 1910 REV00 ...

Page 50: ...NTENTS ABOUT LG PROJECTOR 3 HOW TO OPERATE THE PROJECTOR 9 HOW TO USE VARIETY OF CONTENTS 17 CONNECT OTHER DEVICES 23 BENEFITS OF SMART PROJECTOR 52 TOUR LIST OF SETTINGS 56 TO UPDATE SOFTWARE 86 TROUBLESHOOTING 87 ...

Page 51: ...the Home screen by pressing the button on your remote control You can combine frequently used apps on a single screen and use whichever you want at any time 2 3 4 1 5 1 Launch Search 2 Move to the Home Dashboard You can select or control a device mobile external device etc connected to the projector ...

Page 52: ... can run move and delete all the apps installed on your projector 5 Focus on each App area It provides the preview at the top You can check or run useful features of each app and recommended content on the preview without entering into the app Some apps may not provide the preview The availability of and access to contents and services in LGE device are subject to change at any time without prior ...

Page 53: ...he edit mode button at the far right corner of the Home list to enter the app edit mode 2 To move the app to your desired position go to the position and press the Wheel OK or OK button To delete an app select the above the app You can move and delete as many apps as you wish before exiting the edit mode You can also move apps with the buttons on your remote control 3 After the editing is done pre...

Page 54: ...he app list in the order of most frequently used based on your accumulated app usage pattern 2 You can add your favourite video service channel to the list This feature is available only when the network is connected Some models may not be supported ...

Page 55: ...onnection Wired Connection Ethernet If the router supports DHCP the projector is automatically connected to the network when you connect the projector to the network with a LAN cable Setting a Wireless Network 1 Turn on the power of the router connected to the Internet 2 Press the Q Settings button on the remote control and select Connection Wi Fi Connection 3 When the network search is complete t...

Page 56: ...ed PC may be used A wireless network can experience interference from other devices that use the 2 4 GHz frequency wireless phone Bluetooth device or microwave oven Although interference can also happen when using the 5 GHz frequency it is less likely to occur The wireless environment can make wireless network service run slowly Failure to turn off all local home networks may cause excessive traff...

Page 57: ...reen 1 Press the button on the remote control 2 Using the remote control select your desired button on More Actions displayed on your projector screen 1 2 3 4 1 When you select a device the More Actions turns into the remote control for the device If a sound bar is connected the More Actions can be used as a remote control for the sound bar You need Magic Lighting Remote to use universal remote co...

Page 58: ...displays the information for the program you are watching external input photographs music video etc on the screen 4 You can set the video sound mode for watching sports games The types of buttons appearing on the More Actions vary depending on the region and the type of connected device Some models may not be supported ...

Page 59: ...nected device to automatically set the universal remote control without manual setting After setting the universal remote control you may need to do some additional user settings It may take several seconds to complete the settings for the universal remote control In some models you can set the universal remote control only after converting to an input of a connected device Depending on the connec...

Page 60: ...Lighting Remote The provided remote control differ depending upon model Some models may not be supported AV input Component input ports are available in certain models only When changing the settings check that the device to be changed is turned on You can set up the universal remote control with the latest updated information The manual setting feature for universal remote control is not supporte...

Page 61: ... the number button 1 8 you want to register No 9 is fixed to QUICK HELP 3 When the registration pop up window appears select Yes If you press and hold a number button that has already been registered the registered function will be performed To see the items that can be registered select a number that has not been registered in the EDIT QUICK ACCESS mode If you are in a mode where QUICK ACCESS can...

Page 62: ...appears 1 4 2 3 1 Selecting a number that has already been registered allows deregistering it 2 When you select a number that has not been registered items that can be registered will be shown 3 An item that has been registered to a different number is indicated with a check mark 4 You can view a brief instruction for this function ...

Page 63: ... the projector the device will also be turned off 5 Turn on the connected device When the projector automatically connects to the device the input will switch If the device is not automatically connected to the projector click the button This feature works only with devices with the logo Check for the SIMPLINK logo on the external device There may be a problem using the device if the device does n...

Page 64: ...nter function of the Magic Lighting Remote can be limited Main Power Off If Auto Power Sync is set to On in the HDMI Device Settings settings and the projector is turned off the devices connected to your projector via SIMPLINK will also be turned off This feature is only available in certain devices Main Power On If Auto Power Sync is set to On in the HDMI Device Settings settings turning on a SIM...

Page 65: ...me features may be limited Exercise caution when in used by children Children may have access to inappropriate online content through this product You can block inappropriate online content by restricting access to some apps Restrictions can be set in Q Settings Safety Application Locks Recommended Content on the Main Screen You can view recommendations for the most popular content and apps in eac...

Page 66: ...ice 3 Enter an ID and a password Your ID must be your email address 4 Enter your birthday 5 Select OK Go to your email to verify your email address Please verify your email before the time expires 6 Log in with your new account to start using the service Some models may not be supported Internet connection is required to create an account Required information may vary depending upon the country Yo...

Page 67: ...s the Q Settings button on the remote control 2 Go to General Account Management to log in Personal Information You can view or edit your information of the account currently logged in You can change the password or press EDIT to edit your personal information Some models may not be supported ...

Page 68: ... variety of content and information by typing in your desired search terms 1 2 3 1 Enter your desired search term 2 Change the settings of the features provided by Search 3 Exit the search Some apps provide a feature that lets you search within your projector If you run a search in such apps the search will be carried out in Search Search results may vary depending on the region network settings a...

Page 69: ...t an app to set up from the list 5 Read the details of the app and then press Install 6 When the installation is complete you can run the app immediately Available categories may vary depending on the country or service status If the storage on your projector is insufficient you can install the apps by connecting an external memory device Some USB storage devices may not be supported or may not wo...

Page 70: ...e screen such as TV Shows and Movies The list of available content in the selected category will be shown 4 Select an item from the list 5 You can play your desired content An app may be required to play the content If not installed install the app to play the content Some models may not be supported Available categories may vary depending on the country or service status To see detailed informati...

Page 71: ...ess and hold the button on your remote control 1 2 3 4 5 6 7 1 You can check and select the connected smart device with the LG TV Plus You can play sound from a smart device connected via Bluetooth 2 You can check and select the external device connected through the external input port or network 3 You can check and control the device connected via the Home IoT ...

Page 72: ...ce Some devices cannot be edited 5 OCF Connection If you set it to be On any device that supports OCF will be linked too Notice If you turn it On you can receive notifications about the status of the Home IoT Devices Device Connector You can start the Device Connector app 6 It refreshes the device list 7 Exit the Home Dashboard The configurable items differ depending upon model ...

Page 73: ...Plus App 1 Download the LG TV Plus app from the app store of your smart device 2 Connect your projector and smart device to the same Wi Fi network 3 Run the LG TV Plus app installed on your smart device 4 Follow the instructions from LG TV Plus app to connect your smart device to the projector You can check the connected smart device at Home Dashboard of the projector ...

Page 74: ...pointer and arrow keys 2 You can adjust the volume or make other adjustments without using the remote control 3 You can open an app installed on your projector or configure settings for functions such as switching input Some controls may be limited in external input mode The app s screen and functionality are subject to change without prior notice Available features may differ depending on your co...

Page 75: ...formance Supported features may vary depending on the version and manufacturer of your smart device s operating system To watch the 1080p video through Content Share function a router that uses 5 GHz frequency is required If a 2 4 GHz router is used the video may not play properly Captions are only supported on some connected devices When a subtitle file is added later disable the shared folder an...

Page 76: ...e connection always keep the connected device to your projector updated to the latest OS version A non LGE device might not connect even when it is detected Connect the device to a 5 GHz router because the performance may be affected by your wireless environment The response rate may vary depending upon the user s environment It differs among devices For more information on the device you want to ...

Page 77: ...to play sound from the smart device through the projector s speakers 1 Press the button on the remote control and select Home Dashboard 2 In the MOBILE area run the Bluetooth Audio Playback 3 Turn the smart device s Bluetooth on then select the projector from the list of devices 4 The projector will be connected to the smart device ...

Page 78: ...or to enjoy the content files stored on the USB storage device on your projector USB Flash Drive USB C Flash Drive Models with USB C support only Please check whether USB 2 0 is supported before using USB C storage devices Certain functions may not work properly depending on USB C to USB A cable or gender used ...

Page 79: ... and on again to make it work properly See the owner s manual for the USB HDD for more information Data on a USB storage device may be damaged so it is recommended that you back up any important files Users are responsible for data management The manufacturer bears no responsibility Press the button on the remote control To remove the USB storage device press the Eject button which appears at the ...

Page 80: ...4 Select and view your desired photo or video 1 2 3 4 1 Select your desired type of content and viewing method 2 Select and delete your desired content You cannot delete files that are shared from other devices 3 Select the content you want to play You can only select the same type of content as you first selected 4 Launch Search Certain content may not be displayed on the list if the number of al...

Page 81: ... list 2 You can play background music by running the music player 3 You can zoom the photos in out 4 Starts the slide show 5 Rotates photos 6 360 degree photos can be viewed in 360 degrees Using the 360 VR Play on a normal photo may distort the image Some models may not be supported 7 You can set the size of a photo or change the speed and effect of a slide show ...

Page 82: ...les File type Format Resolution jpeg jpg jpe JPEG Minimum 64 x 64 Maximum Normal Type 15360 W x 8640 H Progressive Type 1920 W x 1440 H png PNG Minimum 64 x 64 Maximum 5760 W x 5760 H bmp BMP Minimum 64 x 64 Maximum 1920 W x 1080 H ...

Page 83: ...tent by displaying the playlist while watching a video 3 You can control basic video playback functions 4 Rotates videos Some models may not be supported 5 360 degree videos can be viewed in 360 degrees Using the 360 VR Play on a normal video may distort the videos Some models may not be supported 6 You can do the settings related to play on repeat of the video 7 You can set additional options ...

Page 84: ...Setting Additional Options 1 2 3 4 1 You can change subtitle settings 2 You can set audio tracks 3 You can set continue watching to resume playing from the last viewed scene 4 Returns to the basic operation screen ...

Page 85: ... ULTRA HD video ULTRA HD model only H 264 3840 2160 30P BP MP HP L5 1 Maximum 50 Mbps HEVC 3840 2160 60P Main Main10 L5 1 Maximum 60 Mbps Supported external subtitles smi srt sub MicroDVD SubViewer 1 0 2 0 ass ssa txt TMPlayer psb PowerDivX dcs DLP Cinema Supported embedded subtitles format Matroska mkv Sub Station Alpha SSA Advanced Sub Station Alpha ASS SRT MP4 mp4 Timed Text ...

Page 86: ...ital Dolby Digital Plus AAC MPEG 1 Layer III MP3 Dolby AC 4 3gp 3g2 Video H 264 AVC MPEG 4 Audio AAC AMR NB AMR WB mkv Video MPEG 2 MPEG 4 H 264 AVC VP8 VP9 HEVC Audio Dolby Digital Dolby Digital Plus AAC PCM DTS MPEG 1 Layer I II MPEG 1 Layer III MP3 ts trp tp mts Video H 264 AVC MPEG 2 HEVC Audio MPEG 1 Layer I II MPEG 1 Layer III MP3 Dolby Digital Dolby Digital Plus AAC PCM Dolby AC 4 mpg mpeg ...

Page 87: ...ideo ULTRA HD model only 3840 x 2160 4096 x 2160 Some HEVC encoded ULTRA HD videos other than the content officially provided by LG Electronics may not be played Some codecs can be supported after a software upgrade Extension Codec mkv mp4 ts Video H 264 AVC HEVC Audio Dolby Digital Dolby Digital Plus AAC Only Window Media Audio V7 and later are supported The AAC main profile is not supported Vide...

Page 88: ...red songs from all of your storage devices and add them to My Playlist 4 Select your desired music content and enjoy it 5 2 3 4 1 1 Select the desired type of content list 2 Select and delete content Files shared from other devices cannot be deleted 3 Select content and add it to My Playlist 4 Open the music player 5 Launch SEARCH If the number of all content is more than 5 000 some content may no...

Page 89: ...1 2 3 4 5 6 7 1 You can play music from the selected storage device 2 You can set repeat playback and random playback 3 The configurable items differ depending upon model You can turn the screen off while listening to music or display the music player in full screen mode You can listen to music with the screen turned off ...

Page 90: ...at provide them In some music files you can choose a lyric section and move the playback position The lyrics feature is only supported on some devices The lyrics may not be displayed in sync depending on the lyrics data in the music file Reopen your music player by pressing the volume buttons on your remote control You may not be able to use the music player for some features ...

Page 91: ...kHz 96 kHz Support PCM Channels mono stereo ogg Bit rate 64 kbps 320 kbps Sample freq 8 kHz 48 kHz Support Vorbis Channels mono stereo wma Bit rate 128 kbps 320 kbps Sample freq 8 kHz 48 kHz Support WMA Channels up to 6 ch flac Bit rate Sample freq 8 kHz 96 kHz Support FLAC Channels mono stereo The number of supported channels may vary depending upon the sample frequency ...

Page 92: ...Viewer application 3 Select your desired storage device 4 Select and view your desired document file 1 2 1 Select your desired type of content and viewing method 2 Select and delete your desired content You cannot delete files that are shared from other devices Certain content may not be displayed on the list if the number of all content exceeds 40 000 ...

Page 93: ...ewer 1 2 3 4 5 6 7 1 Returns to the entire content list 2 Moves to the page you specify 3 Sets the slide show 4 Enlarges or reduces the document 5 Starts the slide show 6 Rotates the document 7 Sets up the options of File Viewer ...

Page 94: ...t is displayed on a PC For documents that include images the resolution may look lower during the realigning process If the document is large or has many pages it may take longer to load Unsupported fonts may be replaced by other fonts The file viewer may not open for Office documents that contain many high resolution images In that case reduce the image file size save it on a USB storage device a...

Page 95: ...or SHOW HIDE the device 2 OCF Connection If you set it to be On any device that supports OCF will be linked too Notice If you turn it On you can receive notifications about the status of the Home IoT Devices Device Connector You can start the Device Connector app 3 You can connect your own OCF Open Connectivity Foundation supporting device to the projector to use Only some of the OCF Open Connecti...

Page 96: ...onnect you projector and PC to the same network PCs installed with Windows 7 or later also need to be connected to a network 2 Right click the desired music video photo file you wish to play then select your model using the Play To feature built into Windows 7 or later to play the file To play on other devices like your mobile phone refer to the relevant user guide Even when multiple projectors or...

Page 97: ...ed to a single router 2 Download and install SmartShare PC Software from the LG website www lg com Before installation exit all programs running on the PC such as a firewall or an anti virus software 3 Run SmartShare PC Software and configure the share settings 4 Shared videos and photos are played from the Photo Video app on the projector Shared music files are played from the Music app on the pr...

Page 98: ...re function may not be supported for a router that does not support multi cast For more information refer to the user guide that came with your router or contact the manufacturer Captions are only supported on some connected devices SmartShare PC Software is recommended for reading captions When a subtitle file is added later disable the shared folder and then enable it again The DRM files in the ...

Page 99: ...able connection It is recommended that you use this function at close range Though it can be connected without a wireless router connecting your device to a 5 GHz router is recommended because the performance can be affected by the surrounding wireless environment The response rate may vary depending upon the user s environment It s different from Windows version For more information on the device...

Page 100: ...URL bar If you input the search word it will find the information about search word base on the search engine 1 Press the button on the remote control 2 Launch the Web Browser application 1 2 3 4 5 6 7 1 You can add or delete the current page in Bookmarks 2 Reloads the current page 3 You can turn on off Mini TV 4 Zooms in or out of the screen ...

Page 101: ...t plug in installation On the Web Browser it may not be possible to play media files in formats other than JPEG PNG GIF The Web Browser may be closed if there is insufficient memory space On the Web Browser only fonts embedded in the projector are used Therefore text may be displayed in different fonts than the ones on the PC The Web Browser does not support file and font downloads Since the Web B...

Page 102: ...de the Recommended Sites choose Off in Settings Always Show Bookmarks Bar You can change the settings so that the Bookmarks bar is always displayed Private Browsing You can configure the settings not to leave records after searching Site Filtering To use the Site Filtering function you should enter the projector password The initial password is set as 0000 Approved Sites You can configure the sett...

Page 103: ... directly move to the app or website using notifications that support shortcuts 1 Press the Q Settings button on the remote control 2 Go to General About This Projector and select Notifications 1 2 3 4 1 You can delete notifications 2 For notifications with long content press more to open them in full view 3 You can delete all notifications 4 You can launch the APP or move to URL ...

Page 104: ...y and simply such as Picture Mode Aspect Ratio Sound Out and so on 1 2 3 4 5 6 7 8 1 Closes the Quick settings 2 You can set the Picture Mode 3 You can set the Aspect Ratio 4 You can choose the Sound Out 5 You can set the Sleep Timer 6 You can set the PJT Mode 7 Move to the Connection screen 8 You can set more options Press and hold the Wheel OK on the remote control during configuration to move t...

Page 105: ... and sharpness levels Cinema Optimizes the screen for movies Sports Cricket Optimizes the screen for sports games Sharpens the image of rapid movements such as kicking or throwing a ball The name of the sport may differ depending on region Game Optimizes the screen for gameplay HDR Effect This feature lets you enjoy a more dynamic clearer image by correcting the light and dark areas of the display...

Page 106: ...mage Colour Tones down or up the Colours displayed on the screen The closer to 100 the deeper the Colour Tint Adjusts the Colour balance between red and green displayed on the screen The closer to Red 50 the more red the Colour will be The closer to Green 50 the more green the Colour will be Colour Temperature Adjusts the Colour temperature cool medium warm natural The settings you specify only ap...

Page 107: ... between the bright and dark areas of the screen for optimal results depending on the brightness of the picture Dynamic Colour Adjusts the Colour and saturation of the picture to make the image more Colourful and lively Preferred Colour Adjusts the Colours of skin grass and sky to your personal preferences Colour Gamut Selects the range of Colours to display Super Resolution Adjusts the resolution...

Page 108: ... picture Super Resolution Adjusts the resolution to make dim and blurred images clearer Colour Gamut Selects the range of Colours to display Colour Filter Filters a specific Colour spectrum in RGB Colours to fine tune Colour saturation and hue accurately Gamma Adjusts the medium brightness of the picture White Balance Adjusts the overall Colour temperature of the screen as desired Colour Managemen...

Page 109: ...mooth Gradation It reduces jaggies in the picture for a smooth picture Black Level Compensates the screen brightness and contrast by adjusting the darkness of the screen Real Cinema Provides a cinema like experience TruMotion This feature is available on certain models only Optimizes the image quality of fast moving pictures Off Turns off the TruMotion Smooth Softens fast moving pictures Clear Mak...

Page 110: ...cally by using Adjust Zoom Ratio and Adjust Screen Position All Direction Zoom You can adjust the horizontal vertical diagonal dimensions of the screen and align the screen horizontally vertically by using Adjust Zoom Ratio and Adjust Screen Position Just Scan Q Settings Picture Aspect Ratio Settings Just Scan If you turn this feature On you can view the content in the aspect ratio that is in cont...

Page 111: ...ess Minimum Medium Maximum Applies the pre set Energy Saving mode Picture Test Q Settings Picture Picture Test First of all start the picture test to see whether the video signal output is normal and then select whether there is an error If there are no problems in the test picture check the connected external device ...

Page 112: ...lour setting to Off Supported Display Resolution On Supports 4K 60 Hz 4 4 4 4 2 2 and 4 2 0 Off Supports 4K 60 Hz 4 2 0 4K 50 60 Hz Supported Format Resolution Frame rate Hz Colour Depth Chroma Sampling 8 bit 10 bit 12 bit 3840 2160p 4096 2160p 50 59 94 60 YCbCr 4 2 0 YCbCr 4 2 01 YCbCr 4 2 21 YCbCr 4 4 41 RGB 4 4 41 1 Supported when HDMI ULTRA HD Deep Colour is set to On Settings are changeable o...

Page 113: ...the HDMI ULTRA HD Deep Colour feature to On for the HDMI terminal connected to the gaming device to enable Instant Game Response It works only when the Q Settings Sound Sound Out is Internal Projector Speaker Wired Headphones Internal Projector Speaker Wired Headphones The configurable items differ depending upon model When the Instant Game Response is launched the video may blink temporarily If y...

Page 114: ...adjust the Sound Mode manually Some models may not be supported Sound Mode Q Settings Sound Sound Mode Settings Sound Mode You can select the most suitable sound mode for each genre Standard Optimizes the sound for all types of content Cinema Optimizes the sound for cinemas Clear Voice III Boosts voice clarity Sports Cricket Optimizes the sound for sports The name of the sport may differ depending...

Page 115: ...ght speakers ULTRA Surround Enjoy an immersive soundscape with the virtual multi channel surround sound effect The option can be enabled if Sound Mode is set to Standard Equalizer You can set the desired sound by adjusting the equalizer directly 100 Hz 300 Hz 1 kHz 3 kHz 10 kHz The option can be enabled if Sound Mode is set to Standard Reset You can reset the sound effect settings The option can b...

Page 116: ...ptical to the optical digital audio output port to enjoy your projector s sound in richer quality and greater convenience Only available for models with an optical digital port You can use the projector remote control to adjust the volume of the connected device You can set Digital Sound Out Auto Pass Through PCM and LG Sound Sync On Off Hearing Sound through an External Audio Device Connected via...

Page 117: ...y Optical Dolby Digital HDMI ARC Dolby Digital Plus Atmos HDMI ARC eARC On TrueHD1 HE AAC Dolby Digital DTS DTS DTS Express DTS DTS HD MA Optical HDMI ARC DTS HDMI ARC eARC On DTS HD1 DTS 1 Supported only when Digital Sound Out is set to Pass Through and the input is set to the HDMI Dolby TrueHD eARC Some models may not be supported Connecting and Using an Audio Device Supporting LG Sound Sync Q S...

Page 118: ...e devices that can be connected to connect any one of them You can use the projector remote control to adjust the volume of some Bluetooth devices If the device fails to connect check the power of the device to connect to and check if the audio device is working properly Depending on the type of the Bluetooth device the device may not connect correctly or an abnormal behavior may occur such as uns...

Page 119: ...sing Internal Projector Speaker Optical Q Settings Sound Sound Out Internal Projector Speaker Optical Audio is played through the projector s built in speakers and the audio device connected to the digital optical audio output port simultaneously Only available for models with an optical digital port Using Internal Projector Speaker Wired Headphones Q Settings Sound Sound Out Internal Projector Sp...

Page 120: ...ization of the sound from the speaker that is working The closer to the slower the audio output If you select the Bypass Outputs the sound from external devices without any audio delay The audio may be output before the video because of the time the projector takes to process the video input Sound Test Q Settings Sound Sound Test Start the Sound Test to check that the sound signal output is normal...

Page 121: ...up does not support Edit Wi Fi Connection Q Settings Connection Wi Fi Connection If you have set up the projector for a wireless network you can check and connect to the available wireless Internet networks Add a Hidden Wireless Network If you input the name of network directly you can add a wireless network Connect via WPS PBC Connects easily when the button of a wireless AP supporting PBC is pre...

Page 122: ... an application that supports Mobile Projector On or see the screen of the application on your projector The Turn on via Wi Fi feature must be used in an app on a smart device that supports the feature The Turn on via Bluetooth feature can only be used with certain LG Electronics smartphones The projector should be connected to a network The projector must be plugged in The projector and the devic...

Page 123: ... devices to be controlled by the projector remote control The configurable items differ depending upon model Auto Device Detection It automatically sets to enable you to control the devices connected via the HDMI with the Magic Lighting Remote SIMPLINK HDMI CEC You can conveniently control and use various multimedia devices connected through HDMI with the projector remote control Auto Power Sync I...

Page 124: ...reen keyboard Location Q Settings General Location You can change the location setting of your smart projector You must set the country manually when you are not connected to the network The configurable items differ depending upon the country Service Area Postcode This function is used to set the receiving location of the projector by entering your postcode LG Services Country If you don t set th...

Page 125: ...is activated Sleep Timer Q Settings General Timers Sleep Timer Sets the projector to turn off at a specified time If you want to disable Sleep Timer select Off Timer Power On Timer Power Off Q Settings General Timers Timer Power On Timer Power Off You can set the power on off time for the projector Select Off if you are not going to set Timer Power On Timer Power Off To use Timer Power On Timer Po...

Page 126: ...ity Some models may not be supported Auto Keystone Q Settings General Auto Keystone Auto Keystone provides a rectangular screen image by automatically adjusting the keystone number when there is a trapezoidal screen image caused by tilting of the projector On Automatically adjusts the keystone number Off Manually adjusts the keystone number Some models may not be supported Keystone Q Settings Gene...

Page 127: ...onfigurable items differ depending upon model AI Recommendation You can get content recommendations messages according to your content viewing history and app usage history USAGE DATA RESET It resets the content view history and the app usage history If you reset them it takes some time to receive recommendations for contents again Account Management Q Settings General Account Management Manage yo...

Page 128: ...n the USB HDD connected to the projector will go into power saving mode when it has been left unattended for an extended period of time About This Projector Q Settings General About This Projector You can check the information about Customer Services Software Update projector Information and so on You can run the Notifications to check a notification received while you are using the projector To c...

Page 129: ... screen Supported keyboard LG Rolly Keyboard If there is a LG wireless keyboard previously connected it will be automatically reconnected to your projector once your projector turns on To disconnect the existing connection click DISCONNECT Some models may not be supported Settings Help Q Settings General Additional Settings Settings Help If you select the setting menus you will see the hints of th...

Page 130: ...ignal Image Q Settings General Additional Settings No Signal Image You can turn on or off the image displayed when there is no signal On The default image is displayed if there is no signal Off The No Signal message is displayed if there is no signal Auto Power Q Settings General Additional Settings Auto Power Makes the projector turn on automatically when the power cord is connected to the projec...

Page 131: ...d Store Mode To use the projector at home select Home Mode Select Store Mode only when the projector will be displayed in store The Store Mode provide settings optimized for store display Reset to Initial Settings Q Settings General Reset to Initial Settings Return projector to its initial settings This will revert all settings to their default values After reset the projector will automatically t...

Page 132: ...ly running application Input Locks Q Settings Safety Input Locks Select the Inputs to lock You can lock or unlock the Input Locks Reset Password Q Settings Safety Reset Password Set or change the password for the projector Resetting a Lost Password If you lose the password you set you can reset it as follows 1 Press the Q Settings button on the remote control and move the focus to Safety Reset Pas...

Page 133: ...ransparency Q Settings Accessibility Menu Transparency By setting this feature to On you can make some of the menus e g Search etc transparent High Contrast Q Settings Accessibility High Contrast When this feature is set to On it adjusts the background of some of the menus on the screen and font Colours to highlight the contrast between the light and dark areas ...

Page 134: ...al About This Projector CHECK FOR UPDATES When checking for the latest update version you can perform updates only if an update file of a later version is available The projector automatically checks your software version but if necessary you can perform a manual check Allow Automatic Updates Q Settings General About This Projector Allow Automatic Updates If Allow Automatic Updates is selected whe...

Page 135: ...his Projector Quick Help You can also long press the number button of the remote control to run the Quick Help 2 You can perform the Check the status of Projector Self Diagnosis of Projector Settings Select the problematic item and you can get help to solve the problem Self Diagnosis of Projector Settings Select the item that matches the symptom to find instructions that can help you solve the pro...

Page 136: ...his does not mean the product is defective The pointer of Magic Lighting Remote does not appear on the screen Hold the remote control towards the projector and long press button until the instruction appears The previously registered remote control is deregistered and then registered again Replace the batteries when you are prompted to do so on your projector screen Use Alkaline batteries I cannot...

Page 137: ...h as set top box or Blu ray player is turned on The screen shakes after the momentary appearance of vertical horizontal lines and net pattern Stop using items such as wireless telephones hairdryers electrical drills etc The problem is caused by high frequency electronic devices such as another projector or strong electromagnetic sources I see vertical lines in all four directions on the screen or ...

Page 138: ...ly connected to the port Bad or loose contact may cause display problems on the screen The screen looks too dim or dark Q Settings Picture Picture Mode Settings Picture Mode Switch Picture Mode to your desired picture mode Standard Vivid etc This applies to the current input mode only Q Settings Picture Energy Saving Switch Energy Saving to Minimum The screen is in black and white or displaying st...

Page 139: ...ill be no sound if you have set the volume of the set top box or your projector to 0 or enabled Mute Set the volume to an appropriate level Q Settings Sound Sound Out Set the Sound Out to Internal Projector Speaker or Internal Projector Speaker Optical and then check it once again If you can hear the sound just fine you need to set the external speakers connected such as a soundbar There is no sou...

Page 140: ...e PC with the projector on Check that the current screen resolution supports the PC input To use dual monitors check that the PC or notebook supports dual monitor mode Reconnect the high speed HDMI cable If you have connected the RGB output port of your PC to the HDMI input port or your projector You need an RGB to HDMI gender You will not see anything on the screen if you use an HDMI to RGB gende...

Page 141: ...s video player Also check for file damage Check that the file extension is supported Check that the resolution is supported Check that the video codec is supported Check that the frame rate is supported I get a message saying This audio is not supported or the video is playing normally but the audio is not Check that the file plays without any problems on a PC s video player Also check for file da...

Page 142: ...le file by opening the file in the Notepad If subtitles encoding is incorrectly set subtitles may not be displayed properly Select in the control panel at the bottom of the video playback screen and change the CODE PAGE value If you play a video file stored on another device by using the content sharing feature subtitles may not be available depending on the program you use Subtitles are not suppo...

Page 143: ...P Router wait for the AP Router to reset 3 The projector If you are using a wireless connection change the SSID Network name and wireless channel of AP Router If you are using a static IP enter the IP directly Contact internet service provider or AP Router companies When X appears next to Gateway Check the AP Router or consult your Internet service provider Unplug the power cord of the AP Router C...

Page 144: ...the AP Router wait 10 seconds Reapply power After the Cable Modem or AP Router has Initialized Reset try to reconnect Check that the MAC address of the projector AP Router is registered with your Internet service provider The MAC address displayed on the pane of the network status window should be registered with your Internet service provider ...

Page 145: ...p on your projector you do not have to sign up again on the website You can sign into the website by using the same ID and password and entering the additional information to complete the email verification process I forgot my ID Password What should I do You can initialize the password through E mail when you select FORGOT PASSWORD on the sign in screen If you signed up on a PC you can find your ...

Page 146: ...al Location LG Services Country Some models may not be supported You may not be able to view content that has been deleted Please reinstall the appropriate app The type of supported content differs by country The content offerings are subject to change or interruption by the service provider If the app is deleted you can download the app at LG Content Store and re install it Go to LG Content Store...

Page 147: ... cannot save attachments or images The Internet browser automatically shuts down when I visit a website The Internet browser may be forced to shut down if the available memory size is not sufficient to accommodate the image information for a website When watching a video in Web Browser the video is forced off You may be able to fix this by setting Settings Adaptive Streaming using JavaScript to Of...

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