3-6
DIGITAL DISPLAY & MEDIA TRAINING MASTER
What cables is the customer
using to connect the BD?
NO
YES
Determine what cables the customer is using to connect the BD to
the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting
a BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.
Is the TV set to
the correct input?
NO
YES
Make sure the TV is on the correct input. Turn TV off,
then on to determine input. Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.
Does blurriness appear when
watching multiple discs?
NO
YES
One disc displaying the issue is a problem with the disc.
Multiple discs displaying the problem could indicate the BD lens
needs to be cleaned. Recommend the customer use a lens cleaner on
the BD. A lens cleaner is available at any local electronics retailer.
Does blurriness appear when
watching a TV program?
NO
YES
Blurriness appearing when watching a TV program indicates an
issue with the display. If the TV program is fine, then connect
the BD to another input on the display to determine if the problem
is following the BD.
Does blurriness appear
when the BD is connected to
another TV?
NO
YES
Connect the BD to another TV and play a disc. No blurriness
during disc play back indicates a problem with the first TV.
Please refer to the owners manual for instructions on how to connect
the BD to a TV. If the BD has a problem on the second TV,
then see service chart for service information.
Has the customer tried
another set of cables?
NO
Have the customer try another set of cables.
A bad cable can also cause video problems. Test the cable with another
device to the TV to also determine if the TV is bad. If BD is problem, please
see service chart for service information.
1-5. Blurry Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.
Summary of Contents for BP540
Page 63: ...3 50 WAVEFORMS OF MAJOR CHECK POINT 1 1 SYSTEM PART 1 IC501 MT8560 X TAL 27 MHz 1 ...
Page 64: ...3 51 2 SYSTEM PART 2 SYSTEM MEMORY IC601 BA0 2 IC601 WE 3 IC601 CAS 4 IC601 CK 5 2 3 5 4 ...
Page 65: ...3 52 3 HDMI PART H_SDA 6 H_SCL 7 HDMI_CLK_N 8 HDMI_0_N 9 9 8 7 6 ...
Page 69: ...3 56 MEMO ...
Page 77: ...3 72 3 71 PRINTED CIRCUIT BOARD DIAGRAMS 1 MAIN P C BOARD TOP VIEW BOTTOM VIEW ...
Page 79: ...3 76 3 75 MEMO MEMO ...
Page 91: ...4 12 MEMO ...