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Troubleshooting

44

Trouble

shoo

ting

5

Network

Symptom 

Cause & Solution

BD-Live feature does not work.

 

y

The connected USB storage may not have enough space. Connect 
the USB storage with at least 1GB free space.

 

y

Ensure that the unit is correctly connected to the local area network 
and can access the internet (see page 20).

 

y

Your broadband speed may not fast enough to use the BD-Live 
features. Contact your Internet Service Provider (ISP) and increase the 
broadband speed is recommended.

 

y

The [BD-LIVE connection] option in the [Setup] menu is set to 
[Prohibited]. Set the option to [Permitted].

Streaming video services (such 
as YouTube™, etc.) are often 
stopped or “buffer” during 
playback.

 

y

Your broadband service speed may not be fast enough to stream 
video services. Contact your Internet Service Provider (ISP) and 
increase the broadband speed is recommended.

Summary of Contents for BP325

Page 1: ...OWNER S MANUAL Network 3D Blu ray Disc DVD Player Please read this manual carefully before operating your set and retain it for future reference BP325 BP325N P NO MFL67475851_1 0 ...

Page 2: ...less proper ventilation is provided or the manufacturer s instruction has been adhered to Use of controls adjustments or the performance of procedures other than those specified herein may result in hazardous radiation exposure CAUTION concerning the Power Cord Most appliances recommend they be placed upon a dedicated circuit That is a single outlet circuit which powers only that appliance and has...

Page 3: ...government or the local authorities 3 The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health 4 For more detailed information about disposal of your old appliance please contact your city office waste disposal service or the shop where you purchased the product Disposal of waste batteries accumulators 1 When this crossed out...

Page 4: ...Furthermore BD ROM Mark and BD are additionally used as content protection systems for Blu ray Disc format which imposes certain restrictions including playback restrictions for BD ROM Mark and or BD protected contents To obtain additional information on AACS BD ROM Mark BD or this product please contact an authorized Customer Service Centre y y Many BD ROM DVD discs are encoded with copy protecti...

Page 5: ...lti system colour TV changes the colour system automatically according to input signals In case that the colour system is not changed automatically turn it off and then on to see normal images on screen y y Even if the disc recorded in NTSC colour system are well displayed on your TV these may not be recorded correctly on your recorder y y Watching a 3D content for a long period time may cause diz...

Page 6: ...tings 24 Initial Setup 25 Adjust the setup settings 25 DISPLAY Menu 27 LANGUAGE Menu 27 AUDIO Menu 29 LOCK Menu 30 NETWORK Menu 30 OTHERS Menu 4 Operating 32 General Playback 32 Using HOME menu 32 Playing a disc 32 Playing a file on disc USB device 33 Playing Blu ray 3D disc 33 Enjoying BD Live 34 Basic operations for video and audio content 34 Basic operations for photo content 34 Using the disc ...

Page 7: ... TV with the supplied remote control 46 Setting up the remote to control your TV 47 Network software update 47 Network update notification 47 Software update 49 Area code list 50 Language code list 51 Trademarks and licenses 53 Audio output specifications 55 Specifications 56 Maintenance 56 Handling the unit 56 Notes on discs 57 Important information relating to network services ...

Page 8: ...RW DVD R DVD RW 8 cm 12 cm r y y Discs such as movies that can be purchased or rented y y Movie mode and finalized only y y Supports the dual layer disc also o Finalized AVCHD format y u i y y DVD R RW discs that contain Movie Music or Photo files y y ISO 9660 JOLIET UDF and UDF Bridge format DVD RW VR 8 cm 12 cm r VR mode and finalized only Audio CD 8 cm 12 cm t Audio CD CD R RW 8 cm 12 cm y u i ...

Page 9: ... have to set the disc format option to Mastered in order to make the discs compatible with the LG players when formatting rewritable discs When setting the option to Live System you cannot use it on LG player Mastered Live File System Disc format system for windows Vista Note About the 7 symbol display 7 may appear on your TV display during operation and indicates that the function explained in th...

Page 10: ...a txt MicroDVD sub txt VobSub sub SubViewer 1 0 sub SubViewer 2 0 sub txt TMPlayer txt DVD Subtitle System txt Music files File Location File Extension Sampling Frequency Bitrate Note Disc USB mp3 wma wav m4a DRM free flac within 32 48 kHz WMA within 16 48 kHz MP3 within 32 192 kbps WMA within 32 320 kbps MP3 Some wav files are not supported on this player Photo files File Location File Extension ...

Page 11: ...codec is not supported y y This player supports UTF 8 files even it contains Unicode subtitle contents This player can not support the pure Unicode subtitle files y y Depending on the types of file or ways of recording it may not play back y y A disc which was recorded by multi session on normal PC is not supported on this player y y To be playback a movie file movie file name and Subtitle file na...

Page 12: ...d DTS HD multi channel audio playback y y An amplifier receiver with a built in Dolby Digital Dolby Digital Plus Dolby TrueHD DTS or DTS HD decoder y y Main center surround speakers and subwoofer as necessary for chosen format Regional code This unit has a regional code printed on the rear of the unit This unit can play only BD ROM or DVD discs labelled same as the rear of the unit or ALL System s...

Page 13: ...vious chapter track file M PAUSE Pauses playback z PLAY Starts playback Z STOP Stops playback c HOME n Displays or exits the Home Menu INFO MENU m Displays or exits On Screen Display Direction buttons Selects an option in the menu ENTER b Acknowledges menu selection BACK 1 Exits the menu or returns to the previous screen DISC MENU Accesses menu on a disc d REPEAT h Repeats a desired section or seq...

Page 14: ...tarted 14 Getting Started 1 Front panel a Disc Tray b Display Window c Remote Sensor d B OPEN CLOSE e 1 POWER f USB Port Rear panel a DC IN 12V AC adapter input b LAN port c HDMI OUT d DIGITAL AUDIO OUT COAXIAL ...

Page 15: ...o not use a power supply from another device or manufacturer Using any other power cable or power supply may cause damage to the device and void your warranty Caution Connecting to your TV If you have a HDMI TV or monitor you can connect it to this player using a HDMI cable Type A High Speed HDMI Cable Connect the HDMI jack on the player to the HDMI jack on a HDMI compatible TV or monitor Rear of ...

Page 16: ...Select the type of video output from the HDMI OUT jack using HDMI Color Setting option on the Setup menu see page 26 y y Changing the resolution when the connection has already been established may result in malfunctions To solve the problem turn off the player and then turn it on again y y When the HDMI connection with HDCP is not verified TV screen is changed to black screen In this case check t...

Page 17: ...follows 1 Press B to open the disc tray 2 Press Z STOP for more than 5 seconds y y When you set the resolution to 576i with HDMI connection actual resolution is outputted to 576p y y If you select a resolution manually and then connect the HDMI jack to TV and your TV does not accept it the resolution setting is set to Auto y y If you select a resolution that your TV does not accept the warning mes...

Page 18: ...ideo Receiver that supports one or more of the audio formats supported by your player Check the logos on the front of the Audio Video receiver and the manual PCM Stereo PCM Multi Ch Dolby Digital Dolby Digital Plus Dolby TrueHD DTS and or DTS HD Connecting to an amplifier via HDMI output Connect the player s HDMI OUT jack to the corresponding in jack on your amplifier using a HDMI cable HDMI cable...

Page 19: ... audio output Connect the player s COAXIAL OUT jack to the corresponding in jack on your amplifier using an optional digital audio cable Coaxial cable Receiver Amplifier Rear of the unit You will need to activate the player s digital output See AUDIO Menu on pages 27 ...

Page 20: ... available LAN or Ethernet cable y y When plugging or unplugging the LAN cable hold the plug portion of the cable When unplugging do not pull on the LAN cable but unplug while pressing down on the lock y y Do not connect a modular phone cable to the LAN port y y Since there are various connection configurations please follow the specifications of your telecommunication carrier or internet service ...

Page 21: ... Use w s a d to select the IP mode between Dynamic and Static Normally select Dynamic to allocate an IP address automatically If there is no DHCP server on the network and you want to set the IP address manually select Static then set IP Address Subnet Mask Gateway and DNS Server using w s a d and numerical buttons If you make a mistake while entering a number press CLEAR to clear the highlighted ...

Page 22: ...re a higher bandwidth connection y y Even if the player is properly connected and configured some internet contents may not operate properly because of internet congestion the quality or bandwidth of your internet service or problems at the provider of the content y y Some internet connection operations may not be possible due to certain restrictions set by the Internet service provider ISP supply...

Page 23: ...nal HDD formatted in FAT32 and NTFS when accessing files music photo movie However for Blu ray contents only FAT32 format is supported Use the USB flash drive external HDD formatted in either FAT32 or NTFS when enjoying Blu ray contents y y The USB device can be used for the local storage for enjoying BD Live discs with Internet y y This unit can support up to 4 partitions of the USB device y y Do...

Page 24: ...and press ENTER b 3 Read and prepare the preparations for the network settings and then press ENTER b while Start is highlighted If wired network is connected the network connection setting will automatically be finished For details on network settings refer to Connecting to your Home Network on page 20 4 Check all the settings that you have set in the previous steps Press ENTER b while Finish is ...

Page 25: ... according to your TV type 4 3 Letter Box Select when a standard 4 3 TV is connected Displays theatrical images with masking bars above and below the picture 4 3 Pan Scan Select when a standard 4 3 TV is connected Displays pictures cropped to fill your TV screen Both sides of the picture are cut off 16 9 Original Select when a 16 9 wide TV is connected The 4 3 picture is displayed with an original...

Page 26: ...hen you select 24 Hz you may experience some picture disturbance when the video switches video and film material In this case select 50 Hz y y Even when 1080p Display Mode is set to 24 Hz if your TV is not compatible with 1080p 24 Hz the actual frame frequency of the video output will be 50 Hz to match the video source format Note HDMI Color Setting Select the type of output from the HDMI OUT jack...

Page 27: ...utput specifications on page 53 for details Note Digital Output PCM Stereo HDMI COAXIAL Select if you connect this unit s HDMI OUT or COAXIAL OUT jack to a device with two channel digital stereo decoder PCM Multi Ch HDMI only Select if you connect this unit s HDMI OUT jack to a device with multi channel digital decoder DTS Re Encode HDMI COAXIAL Select if you connect this unit s HDMI OUT or COAXIA...

Page 28: ...hem 192 kHz Select this if your A V Receiver or Amplifier is capable of handling 192 kHz signals Check the documentation for your A V Receiver or Amplifier to verify its capabilities DRC Dynamic Range Control This function allows you to listen to a movie at a lower volume without losing clarity of sound Auto The dynamic range of the Dolby TrueHD audio output is specified by itself And the dynamic ...

Page 29: ... the player 2 Select Password option in the Setup menu 3 Use Number buttons to enter 210499 The password is cleared If you make a mistake before pressing ENTER b press CLEAR Then input the correct password Note DVD Rating Blocks playback of rated DVD based on their content Not all discs are rated Unlock If you select Unlock parental control is not active and the disc plays in full Rating 1 8 Ratin...

Page 30: ...tent owner certificates Internet access and AACS Online functions are prohibited for all BD Live contents without a certificate Prohibited Internet access is prohibited for all BD Live contents OTHERS Menu DivX VOD ABOUT DIVX VIDEO DivX is a digital video format created by DivX LLC a subsidiary of Rovi Corporation This is an official DivX Certified device that plays DivX video Visit divx com for m...

Page 31: ...You can reset the player to its original factory settings Blu ray Storage Clear Initializes the BD Live contents from the connected USB storage If you reset the player to its original factory settings using Factory Set option you have to set all the activation for the on line services and network settings again Note Software Information Displays the current software version Update You can update t...

Page 32: ...nd press ENTER b y y Playback functions described in this manual are not always available in every files and media Some functions can be restricted depending on many factors y y Depending on the BD ROM titles a USB device connection may be needed for the proper playback y y Unfinalized DVD VR format discs may not be played in this player y y Some DVD VR discs are made with CPRM data by DVD RECORDE...

Page 33: ...D it is strongly recommended to stop the playback and rest until you feel normal Caution Enjoying BD Live e BD ROM supporting BD Live that has a network extension function allows you to enjoy more functions such as downloading new movie trailers by connecting this unit to the internet 1 Check the network connection and settings page 20 2 Insert a USB storage device to the USB port on the front pan...

Page 34: ... to return to the beginning of the current chapter track file Press C twice briefly to step back to the previous chapter track file Basic operations for photo content To play a slide show Press z PLAY to start slide show To stop a slide show Press Z STOP while slide show To pause a slide show Press M PAUSE while slide show Press z PLAY to re start the slide show To skip to the next previous photo ...

Page 35: ...function may not work depending on the disc y y On BD ROM discs with BD J the last scene memory function does not work y y This unit does not memorize settings of a disc if you switch off the unit before commencing to play it Note Advanced Playback Repeat playback erotu y During playback press REPEAT h repeatedly to select a desired repeat mode Blu ray Disc DVD Movie files jA Selected portion will...

Page 36: ...ayer can display the content information 1 Select a file using w s a d 2 Press INFO MENU m to display the option menu 3 Select the Information option using w s and press ENTER b The file information appears on the screen While movie playback you can display the file information by pressing TITLE POP UP The information displayed on the screen may not correct comparing actual content information Not...

Page 37: ... can use various options during viewing a photo in full screen 1 While viewing a photo in full screen press INFO MENU m to display the option menu 2 Select an option using w s a Current photo Total number of photos Use a d to view previous next photo b Slide Show Press ENTER b to start or pause slide show c Music Select Select the background music for the slide show page 38 d Music Press ENTER b t...

Page 38: ...r directory 5 Use d to select OK and press ENTER b to complete music selection On screen display You can display and adjust various information and settings about the content Displaying content information on screen eroy 1 While playback press INFO MENU m to show various playback information a Title current title number total number of titles b Chapter current chapter number total number of chapte...

Page 39: ...nds from left to right For example to find a scene at 2 hours 10 minutes and 20 seconds enter 21020 Press a d to skip the playback 60 seconds forward or backward 3 Press ENTER b to start playback from selected time y y This function may not work on some disc or titles y y This function may not work depending on the file type Note Selecting a subtitle language eroy 1 During playback press INFO MENU...

Page 40: ...can select the Audio option on the on screen display directely by pressing AUDIO button Note Watching from a different angle ero If the disc contains scenes recorded at different camera angles you can change to a different camera angle during playback 1 During playback press INFO MENU m to display the On Screen display 2 Use w s to select the Angle option 3 Use a d to select desired angle 4 Press ...

Page 41: ...de option while playback 1 During playback press INFO MENU m to display the On Screen display 2 Use w s to select the Picture Mode option 3 Use a d to select desired option 4 Press BACK 1 to exit the On Screen display Setting the User setting option 1 During playback press INFO MENU m to display the on screen display 2 Use w s to select the Picture Mode option 3 Use a d to select the User setting ...

Page 42: ...d press ENTER b y y Detailed information of each service contact to the content provider or visit suppot link of the service y y The content of Premium services and service related information including user interface is subject to changes Please refer to the web site of each service for most up to date information y y When you are first time to access Premium feature current country setting appea...

Page 43: ...gles are not recorded on the DVD Video being played Cannot play movie photo or music files y y The files are not recorded in a format that the unit can play y y The unit does not support the codec of the movie file The remote control does not work properly y y The remote control is not pointed at the remote sensor of the unit y y The remote control is too far from the unit y y There is an obstacle...

Page 44: ... y Your broadband speed may not fast enough to use the BD Live features Contact your Internet Service Provider ISP and increase the broadband speed is recommended y y The BD LIVE connection option in the Setup menu is set to Prohibited Set the option to Permitted Streaming video services such as YouTube etc are often stopped or buffer during playback y y Your broadband service speed may not be fas...

Page 45: ...rom your TV y y Set the resolution which your TV accepts Blu ray 3D disc playback does not output 3D views y y Connect the player to your TV with HDMI cable Type A High Speed HDMI Cable y y Your TV may not support HDMI 3D mandatory format y y The 3D Mode option in the Setup menu is set to Off Set the option to On Customer support You can update the Player using the latest software to enhance the p...

Page 46: ...V You can operate your TV with the supplied remote control If your TV is listed in the table below set the appropriate manufacturer code 1 While holding down 1 TV POWER button and press the manufacturer code for your TV with the numerical buttons see the table below Manufacturer Code number LG 1 Default 2 Zenith 1 3 4 GoldStar 1 2 Samsung 6 7 Sony 8 9 Hitachi 4 2 Release the 1 TV POWER button to c...

Page 47: ...g the latest software to enhance the products operation and or add new features You can update the software by connecting the unit directly to the software update server y y Before updating the software in your player remove any disc and USB Device from the player y y Before updating the software in your player turn the player off and then turn it back on y y During the software update procedure d...

Page 48: ...ile will not be re usable To update software the next time the software update procedure has to be started from the beginning again Do not turn off the power during the software update Caution If the software includes the driver update disc tray may open during the process Note 9 When update is completed the power will be turned automatically in a few seconds 10 Turn the power back on The system n...

Page 49: ...GL Hong Kong HK Hungary HU India IN Indonesia ID Israel IL Italy IT Jamaica JM Japan JP Kenya KE Kuwait KW Libya LY Luxembourg LU Malaysia MY Maldives MV Mexico MX Monaco MC Mongolia MN Morocco MA Nepal NP Netherlands NL Antilles AN New Zealand NZ Nigeria NG Norway NO Oman OM Pakistan PK Panama PA Paraguay PY Philippines PH Poland PL Portugal PT Romania RO Russian Federation RU Saudi Arabia SA Sen...

Page 50: ...an 7285 Icelandic 7383 Indonesian 7378 Interlingua 7365 Irish 7165 Italian 7384 Japanese 7465 Kannada 7578 Kashmiri 7583 Kazakh 7575 Kirghiz 7589 Korean 7579 Kurdish 7585 Laotian 7679 Latin 7665 Latvian Lettish 7686 Lingala 7678 Lithuanian 7684 Macedonian 7775 Malagasy 7771 Malay 7783 Malayalam 7776 Maori 7773 Marathi 7782 Moldavian 7779 Mongolian 7778 Nauru 7865 Nepali 7869 Norwegian 7879 Oriya 7...

Page 51: ... a trademark of Sony Corporation Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Manufactured under license under U S Patent Nos 5 956 674 5 974 380 6 487 535 other U S and worldwide patents issued pending DTS the Symbol DTS and the Symbol together are registered trademarks DTS 2 0 Digital Out is a trademark of DTS Inc Product i...

Page 52: ...www cinavia com To request additional information about Cinavia by mail send a postcard with your mailing address to Cinavia Consumer Information Center P O Box 86851 San Diego CA 92138 USA This product incorporates proprietary technology under license from Verance Corporation and is protected by U S Patent 7 369 677 and other U S and worldwide patents issued and pending as well as copyright and t...

Page 53: ... PCM 2ch PCM 7 1ch DTS Linear PCM 7 1ch 1 The secondary and interactive audio may not be included in the output bitstream if Digital Output option is set to BitStream Except LPCM Codec the output always include interactive and secondary audio 2 This player automatically selects the HDMI audio according to the decoding capability of the connected HDMI device even though Digital Output option is set...

Page 54: ...n the Setup menu see page 27 y y With digital audio connection DIGITAL AUDIO OUT or HDMI OUT Disc Menu button sounds of BD ROM may not be heard if the Digital Output option is set to BitStream y y If the audio format of the digital output does not match the capabilities of your receiver the receiver will produce a strong distorted sound or no sound at all y y Multi channel Digital Surround Sound v...

Page 55: ... 35 C Operating humidity 5 to 90 Outputs HDMI OUT video audio 19 pin Type A HDMI Connector DIGITAL AUDIO OUT COAXIAL 0 5 V p p 75 Ω RCA jack x 1 System Laser Semiconductor laser wavelength 405 nm 650 nm Signal system Standard PAL NTSC colour TV system LAN port Ethernet jack x 1 10BASE T 100BASE TX Bus Power Supply USB DC 5 V 0 500 mA y y Design and specifications are subject to change without noti...

Page 56: ...or a long period of time Maintaining the unit The unit is a high tech precision device If the optical pick up lens and disc drive parts are dirty or worn the picture quality could be diminished For details please contact your nearest authorized service centre Notes on discs Handling discs Do not touch the playback side of the disc Hold the disc by the edges so that fingerprints do not get on the s...

Page 57: ...ject to change at any time without prior notice including but not limited to the suspension removal or cessation of all or any part of the Content or Services Should you have any inquiry or problem related to the Content or Services you may refer to the Service Provider s website for the most up to date information LGE is neither responsible nor liable for customer service related to the Content a...

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