55
Troubleshooting
Trouble
shoo
ting
6
6
Troubleshooting
General
Symptom
Cause & Solution
The Power does not
turned on.
•
Plug the power cord into the wall outlet securely.
The unit does not start
playback.
•
Insert a playable disc. (Check the disc type, color system, and
regional code.)
•
Place the disc with the playback side down.
•
Place the disc on the disc tray correctly inside the guide.
•
Clean the disc.
•
Cancel the Rating function or change the rating level.
The angle cannot be
changed.
•
Multi-angles are not recorded on the BD/DVD Video being
played.
Cannot play movie,music
or photo files.
•
The files are not recorded in a format that the unit can play.
•
The unit does not support the codec of the movie file.
The remote control does
not work properly.
•
The remote control is not pointed at the remote sensor of
the unit.
•
The remote control is too far from the unit.
•
There is an obstacle in the path of the remote control and
the unit.
•
The battery in the remote control is exhausted.
The unit is plugged in, but
the power will not turn on
or off.
You can reset the unit as follows.
•
Unplug the power cord, wait at least five seconds, and then
plug it in again.
The unit is not operating
normally.
