134
FAQ
Category
Sub-
Category
Question
Answer
Recovery Solution
Factory
Reset
How do I
perform a
factory reset?
1. From the Home screen, touch
the
Menu Key
.
2. Touch
Settings > Privacy >
Factory data reset
.
3. Read the warning and touch
Reset phone
.
4. Touch
Erase everything
.
Attention:
If a factory reset is performed, all
installed application and user data
will be erased. Please remember
to back up any important data
Recovery Solution
Factory
Reset
How can I
perform a
factory reset if I
can’t access the
phone’s setting
menu?
How to perform a factory reset:
1. Turn the power off.
2. Touch and hold for over 10
seconds: Up Volume Key +
Power/Lock Key.
3. When the power turns on,
release these keys.
4. You will enter the Android
system recovery mode.
5. Press the down Volume Key to
scroll to
wipe data/factory reset
and touch the
Menu Key
to
select it.
6. Press the down Volume Key to
scroll to
Yes -- delete all user
data
and touch the
Menu Key
to select it
7. After the data wipe is complete,
press the down Volume Key to
scroll to
reboot system now
and touch the
Menu Key
to
select it.
Attention:
If a factory reset is performed, all
installed applications and user
data will be erased. Please
remember to back up any
important data before performing
a factory reset.
