19
TROUBLESHOOTING
Before Calling for Service
If a failure occurs in the product, check the following before contacting the Service
Center.
Symptoms
Solution
The appliance does not
operate.
•
The battery is discharged or needs to be replaced.
See Charging the Battery.
•
The ambient temperature is too high or too low.
Check the ambient temperature.
Fan is noisy even on
the lowest speed.
•
The PuriCare Filters are clogged with dirt and need
to be replaced. The filter replacement period may
vary depending on the nature of particular operat-
ing environments.
The appliance does not
charge.
•
The charger and the charging terminal are not
connected. Reconnect the charger to the charging
terminal.
•
There is foreign material on the charging terminal.
Clean off the foreign material with a soft, dry cloth.
The product turns off
earlier than expected.
•
The battery is not fully charged. See Charging the
Battery for instructions.
Abnormal smells ema-
nate from the product.
•
The PuriCare Filters are dirty and need to be
replaced. The frequency of filter replacement
depends on the usage environment.
•
The inner cover is dirty and needs to be replaced.
•
The face guard needs to be cleaned.