LG 55EW5TF Owner'S Manual Download Page 1

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OWNER’S MANUAL

LG Digital Signage

(MONITOR SIGNAGE)

55EW5TF
55EW5TF-A

www.lg.com

Please read this manual carefully before operating your set and retain it for future

reference.

Summary of Contents for 55EW5TF

Page 1: ...L LG Digital Signage MONITOR SIGNAGE 55EW5TF 55EW5TF A www lg com Copyright 2020 LG Electronics Inc All Rights Reserved Please read this manual carefully before operating your set and retain it for future reference ...

Page 2: ...ecautions for Using the Product 10 Precautions for Using the Remote control 12 Precautions for Experiencing Image Retention 13 Product Disposal 13 ASSEMBLY AND PREPARATION 14 Product Installation 16 IR Receiver 17 REMOTE CONTROL 18 MAKING CONNECTIONS 20 Connecting to a PC 20 External Device Connection 20 Using the Input List 21 Connecting Multiple Monitors 22 TROUBLESHOOTING 23 PRODUCT SPECIFICATI...

Page 3: ...ected danger or harm by helping the user to use the product safely and for its intended purpose WARNING If you ignore the warning message you may be seriously injured or there is a possibility of accident or death CAUTION If you ignore the caution message you may be slightly injured or the product may be damaged WARNING This product cannot be installed outdoors Only use the product indoors as inst...

Page 4: ...ter firmly so it cannot come loose Poor connection may cause a fire or electric shock In the presence of thunder and lightning never touch the power cord and signal cable because it can be very dangerous It can cause electric shock Be careful not to step or place heavy objects electronic appliances clothing etc on the power cord or AC adapter Additionally do not bend or pull out the power cord or ...

Page 5: ...nnected from the AC power source even if the unit is turned off Power consumption will be 0 only when the power plug is unplugged Use an appliance coupler as a disconnect device CAUTION If the outlet pins of the power plug or AC adapter is covered with dust be sure wipe and keep clean Overheating due to layers of dust may cause a fire or electric shock If the outlet pins of the power plug or AC ad...

Page 6: ... the front panel of the product You may be electrocuted or the product can be damaged Comply with the number of people according to weight of product Under 25 kg per person use the equipment when exceed 100 kg If use the damaged product again contact the service center because it can cause electric shock or fire Do not hold it upside down while holding only the stand It is for stand supported mode...

Page 7: ...lfunction may occur Do not install this product by yourself as you may injure yourself or cause damage to product Please contact service engineer authorized by service center Do not install this product on a wall if it could be exposed to oil or oil mist This may damage the product and cause it to fall Do not leave the power or signal cable etc on the pathway This could cause a trip or fall which ...

Page 8: ... due to internal heat buildup Do not cover the product with tablecloth or curtain or other material e g plastic while plugged in to block the ventilation hole of the product The product can be deformed or fire can break out due to overheating inside the product Do not install the product in an area with poor ventilation e g on a bookshelf in a closet or outside and avoid placing on cushions or car...

Page 9: ...lectric shock may occur or damage to the screen as get a scratch When you want to clean the front frame spray water onto a soft cloth 2 to 4 times and wipe in one direction only Too much moisture may cause staining CAUTION When cleaning the product or the screen unplug the power cord and wipe it gently with a soft cloth Do not spray water or other liquids directly on the product Especially do not ...

Page 10: ...ect or impact on the product or screen It can cause injury to human problem to product and damage the screen If you can smell smoke or other odors or hear a strange sound unplug the power cord and contact the service center If you continue to use the product without taking proper measures it may cause electrical shock or fire Do not attempt to disassemble repair or modify the product yourself Plea...

Page 11: ...product Also do not throw toys or objects to the product or screen It can cause injury to human problem to product and damage the screen All the power sources must be disconnected by removing the power cables to remove all power from the unit CAUTION This panel is an advanced product that contains millions of pixels You may occasionally see pixel spots when viewing the screen Since these deactivat...

Page 12: ...ries Used batteries which include rechargeable batteries should be recycled separately from waste Please dispose used batteries and rechargeable batteries at a local recycling center or a retail store that handles batteries CAUTION Do not short circuit and disassemble of batteries It may cause electrical shock or fire The remote control may not function properly in sunlight or under a strong lamp ...

Page 13: ...e retention Most third party products have the same issue The resulting damage is not covered by the product warranty Use a screen saver when using the monitor for a prolonged period of time Product Disposal Do not dispose of this product with general household waste Disposal of this product must be carried out in accordance to the regulations of your local authority ...

Page 14: ...he product where its front rear surfaces are exposed to direct sunlight Neither a separate stand nor a wall hanging unit is provided with this product NOTE The accessories provided with your product may vary depending on the model or region Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions SuperSign Software Manual Downloading...

Page 15: ...cur during product installation Wear the appropriate gear that can prevent electrostatic discharge ESD when installing the product The serial number on the panel and that on the signage box must match If they do not spots may appear on the screen or the product may not function properly C PCB LW650PQL HL A1 ...

Page 16: ... fire due to the increase in the internal temperature WARNING If the monitor is not positioned in a sufficiently stable location there is a danger that it will fall Many injuries can be avoided by taking the following simple precautions Use only fixing instruments and furniture which are able to securely support the product Ensuring the monitor is not overhanging the edge of the supporting furnitu...

Page 17: ...17 ENGLISH _Index IR Receiver This allows a remote control sensor to be placed in a custom location Then that display can control other displays via an RS 232C cable IR Receiver ...

Page 18: ...y not be supported in certain models The product s internal and external batteries should not be exposed to excessive heat such as direct sunlight fire or the like POWER Turns the monitor on or off Turns the monitor on Turns the monitor off Adjusts the brightness of the picture to reduce energy consumption INPUT Selects the input mode The function is not supported in this model Number and Alphabet...

Page 19: ...ms your input BACK Allows you to move back one step in the user interaction function Quit all OSD tasks and applications Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu Selects the TILE Mode When the Picture ID number matches the Set ID number you can control whichever monitor you want in multi display format USB Men...

Page 20: ...not provided Connect a HD receiver DVD or VCR player to the monitor and select an appropriate input mode For the best picture and sound quality connecting external devices to your monitor using HDMI cables is recommended NOTE For the best image quality using the monitor with HDMI connection is recommended To comply with the specifications of the product use a shielded interface cable with ferrite ...

Page 21: ...ided with the gaming device When connecting to an external PC for use as a touch screen it takes time for the product to recognize the touch screen device to switch touch input between the external PCs so the touch function may not work for a while CAUTION Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the screen Avoid displaying stati...

Page 22: ... to the product connect one end of the supported signal input cable to the connector of the product and then connect the other end to the connector of the product you wish to connect to NOTE Daisy chaining the video output may be limited depending on the performance of the input device that supports HDCP ...

Page 23: ...Format appears The signal cable is not connected between the PC and the product or the cable connection status is unstable Check the signal cable Access the input menu to check the input signal The signal from the PC Graphics card is out of the vertical or horizontal frequency range of the product Adjust the frequency range by referring to the specifications in this manual The position of the scre...

Page 24: ...at fits into the current mode If the adjustment is not satisfactory adjust the display settings manually in the OSD menu Horizontal noise appears or the characters look blurred D Sub analog signal Press the button in the remote control to automatically select the optimal screen status that fits into the current mode If the adjustment is not satisfactory adjust the display settings manually in the ...

Page 25: ... specific fixed screen is used for a long time to reduce after images it is recommended not to exceed the recommended daily operation time set for the screen size and to display the video content with a small number of fixed characters or logos Recommended daily operation time 55 inches 18 hours 65 inches 12 hours A few horizontal lines may appear on the screens while running the Clear Panel Noise...

Page 26: ...uch error may occur as below case If touching the screen only with nail or fingertip The location of a touch does not correspond to the touch coordinates This may occur when the touch screen is not calibrated properly Change your tablet PC settings A touch is applied to a monitor other than the one I intended This may occur if the monitor is not set as the default monitor when you are using multip...

Page 27: ...ystals When the voltage difference between the electrodes builds up over time liquid crystals have a tendency to remain aligned in one direction During this process a previously displayed image remains visible This phenomenon is referred to as image sticking Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time The...

Page 28: ...sing the same time interval When changing colours using complementary colours helps to prevent image sticking A A ITO or MoTi Pixel Layer 2 Change the image using the same time interval Make sure that the characters or images before changing the image remain in the same location after changing the image ...

Page 29: ...his may not be supported on some OS or graphics card types Horizontal frequency 30 kHz to 83 kHz Vertical frequency 56 Hz to 60 Hz Synchronization Separate Sync Digital Input Output ports Embedded battery Applied Environmental Conditions Operating Temperature 0 C to 40 C Operating Humidity 10 to 80 Storage Temperature 20 C to 60 C Storage Humidity 5 to 85 OLED Panel Pixel Pitch 0 630 mm H X 0 630 ...

Page 30: ...30 ENGLISH _Index Display Unit mm 1225 5 832 9 7 0 Signage Box Unit mm 238 4 34 7 782 8 ...

Page 31: ...50p 37 5 50 720 60p 45 60 1080 50i 28 1 50 1080 60i 33 75 60 1080 50p 56 25 50 1080 60p 67 432 59 94 1080 60p 67 5 60 2160 30p 67 5 30 NOTE Vertical frequency The product display functions by the screen image changing dozens of times every second like a fluorescent lamp The vertical frequency or refresh rate is the number of image displays per second The unit is Hz Horizontal frequency The horizon...

Page 32: ...nufactured under license from Dolby Laboratories Dolby Dolby Vision Dolby Audio Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together DTS 2 0 Channel DTS 2 0 Digital Out DTS HD and DTS Virtual X are registered trademarks or trademarks of DTS I...

Page 33: ...oise is normal when powering ON or OFF this device The model and serial number of the product are located on the back and on one side of the product Record them below in case you ever need service MODEL SERIAL NO ...

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