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LG 55EJ5D Owner'S Manual Download Page 16

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Summary of Contents for 55EJ5D

Page 1: ...read this manual carefully before operating your set and retain it for future reference 55EJ5D OWNER S MANUAL LG Digital Signage MONITOR SIGNAGE www lg com Copyright 2017 LG Electronics Inc All Rights Reserved ...

Page 2: ...sed LCD Monitor 7 LICENSES 8 ASSEMBLY AND PREPARATION 9 Optional Accessories 10 IR Receiver 11 Using the Button 12 Using the Button Adjusting the Menu Installing on a Wall 13 Optional Tiling Displays 15 How to Mount the Set REMOTE CONTROL 18 MAKING CONNECTIONS 20 Connecting to a PC 20 External Device Connection 20 Connecting USB Devices 20 Using the Input List 22 Connecting Multiple Monitors 22 TR...

Page 3: ...d plug and receptacle If you do not you may be electrocuted or injured Or the product might be damaged Do not use a damaged or loose plug This may cause electrical shock or fire Operate the display only from a power source i e voltage indicated in the product specification Otherwise the product can be damaged fire can occur or you may be electrocuted If you are not sure what type of power supply y...

Page 4: ...d The power line can be damaged which may cause electric shock or fire Do not insert metal or other conductive materials into the product openings Additionally do not touch the power cable right after plugging into the wall input terminal You may be electrocuted Use an appliance coupler as a disconnect device Please make sure the device is installed near the wall outlet to which it is connected an...

Page 5: ... is broken turn off the product and unplug the power cord If you continue to use without taking proper measures electrical shock or fire can occur Contact LG Customer Service Do not drop an object on or apply impact to the product Do not throw any toys or objects at the product It can cause injury to humans problems to the product and damage the display Keep out of reach of children and do not pla...

Page 6: ... may cause the product to fall resulting in damage or injury Do not shock the product when moving it You may be electrocuted or the product can be damaged Make sure the panel faces forward and hold it with both hands to move If you drop the product the damaged product can cause electric shock or fire Do not place the product face down This may damage the TFT LCD screen Do not move the product at y...

Page 7: ...e a scratch on it Keep proper distance from the product and rest from time to time Your vision may be impaired if you look at the product too closely or for too long Set the appropriate resolution by referring to the User s Guide Keep small accessories out of the reach of children Displaying a still image for long time on the monitor may leave persistent image or stain on the monitor screen To avo...

Page 8: ... other countries Manufactured under license from Dolby Laboratories Dolby Dolby Vision Dolby Audio Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together DTS 2 0 Channel DTS 2 0 Digital Out DTS HD and DTS Virtual X are registered trademarks or ...

Page 9: ...ual Downloading from the LG Electronics website Visit the LG Electronics website http partner lge com and download the latest software for your model The warranty will not cover any damage caused by using the product in an excessively dusty environment WARNING The product warranty does not cover any electrostatic damage to parts that may occur during product installation Wear the appropriate gear ...

Page 10: ...nnecting Cable Card Easy Setup Guide Power Cord Wi Fi Dongle kit AN WF500 CAUTION If you connect to a wireless LAN during wired LAN use the network may temporarily disconnect NOTE Optional accessories are available for some models If necessary please purchase them separately Before you attach the OPS kit or Media Player connect the cable to the port You can obtain additional accessories from your ...

Page 11: ...ENGLISH 11 IR Receiver This allows a remote control sensor to be placed in a custom location Then that display can control other displays via an RS 232C cable IR Receiver ...

Page 12: ...utton Power On Press Power Off Press and Hold 1 1 All running apps will close Adjusting the Menu When the monitor is turned on press button one time You can adjust the Menu items pressing or moving the buttons Turns the power off Clears on screen displays Changes the input source Accesses the setting menu ...

Page 13: ...all it may fall and result in injury Use the screws and wall mount brackets provided and consult a retailer or a professional installation company near you NOTE Do not install the product in a place with no ventilation e g on a bookshelf or in a closet or on a carpet or cushion If there is no other option but to mount the product on the wall make sure that sufficient ventilation is provided before...

Page 14: ...le cupboards or bookcases without anchoring both the furniture and the monitor to a suitable support Not placing cloth or other materials between the monitor and supporting furniture Educating children about the dangers of climbing on furniture to reach the monitor or its controls Install the product on a wall on which anchor bolts can be fixed Install the product where it can be safely supported ...

Page 15: ...Set Example of 2 x 2 Tiling Landscape When installing the display sets on the wall mount brackets install from the left side horizontally and from the bottom side vertically Disassemble in reverse order 86 5 mm 3 4 inches 139 mm 5 4 inches 1 2 2 ...

Page 16: ...ENGLISH 16 1 2 2 0 5 mm 0 01 inches 0 5 mm 0 01 inches 1 3 2 4 ...

Page 17: ... display sets on the wall mount brackets install from the right side horizontally and from the bottom side vertically Disassemble in reverse order 139 mm 5 4 inches 86 5 mm 3 4 inches 1 2 2 1 2 2 0 5 mm 0 01 inches 0 5 mm 0 01 inches 1 3 2 4 ...

Page 18: ...toward the monitor s IR receiver Some features of the remote control may not be supported in certain models Power Turns the monitor on or off Turns the monitor on Turns the monitor off Reduces power consumption by adjusting peak screen brightness Input Selects the input mode Used for viewing 3D videos Toggles between numerical and alphabetical Number and Alphabet buttons Enters numerical or alphab...

Page 19: ...ons and confirms your input Back Allows you to move back one step in the user interaction function Quit all OSD tasks and applications Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu Selects the TILE Mode When the Picture ID number matches the Set ID number you can control whichever monitor you want in multi display ...

Page 20: ...e devices attached by the user without device configuration or user intervention when powering up External Device Connection Some of the cables are not provided Connect a HD receiver DVD or VCR player to the monitor and select an appropriate input mode For the best picture and sound quality connecting external devices to your monitor using HDMI cables is recommended Turn Sustain Aspect Ratio off b...

Page 21: ...ed HDMI TM Cable with Ethernet If you cannot hear any sound in HDMI mode please check your PC settings Some PCs require you to manually change the default audio output to HDMI If you want to use HDMI PC mode you must set your PC DTV to PC mode You may experience compatibility issues if you use HDMI PC mode Make sure the power cable is disconnected If you connect a gaming device to the monitor use ...

Page 22: ...ultiple Monitors To use multiple monitors connected to each other connect the end of the signal input cable DP cable to the DP OUT connection in one monitor and connect the other end to the DP IN connection of the other monitor MONITOR 1 MONITOR 2 MONITOR 3 MONITOR 4 ...

Page 23: ...If the Set IDs are the same the function will not operate NOTE Daisy chaining the video output may be limited depending on the performance of the input device that supports HDCP WARNING The serial number on the panel and that on the signage box must match If they do not spots may appear on the screen or the product may not function properly WARNING 55EJ5D 55EJ5D 55EJ5D 55EJ5 D 55EJ5D ...

Page 24: ...blem Action Did you install the driver Check if the Plug and Play function is supported by referring to the graphics card user manual The screen image looks abnormal Problem Action Is the screen position wrong Check if the graphics card resolution and frequency are supported by the product If the frequency is out of range set to the recommended resolution in the Control Panel Display Setting menu ...

Page 25: ...y differ depending on your operating system Screen color is unstable or mono colored Check the connection status of the signal cable Or re insert the PC graphics card Do black spots appear on the screen Several pixels red green white or black color may appear on the screen which can be attributable to the unique characteristics of the OLED panel This is not a malfunction of the OLED The operation ...

Page 26: ...is no need for concern If the power is turned on or a power failure occurs while the Clear Panel Noise feature OFF RS is running the feature may not work properly Turn the power on five minutes after running the Clear Panel Noise feature The external speakers connected to the product may make a sound while you are running the Clear Panel Noise feature OFF RS OFF RS Removes image sticking through T...

Page 27: ...PS 30 kHz to 83 kHz Vertical frequency HDMI DisplayPort OPS 50 Hz to 60 Hz Synchronization Separate Digital Input Output ports Panel Out USB 2 0 IN HDMI DP IN OUT USB 3 0 IN LAN IN OUT IR IN RS 232C IN OUT AUDIO OUT LC IN OUT Embedded battery Applied Environmental Conditions Operating Temperature 0 C to 40 C 32 F to 104 F Operating Humidity 10 to 80 Storage Temperature 20 C to 60 C 4 F to 140 F St...

Page 28: ...ENGLISH 28 Display Unit mm inches 1227 48 3 702 1 27 6 3 65 0 1 Signage Box 230 9 0 420 16 5 75 2 9 ...

Page 29: ...60 1280 x 1024 63 981 60 02 1680 x 1050 65 290 59 954 1920 x 1080 67 5 60 3840 x 2160 67 5 30 only HDMI DisplayPort HDMI DisplayPort OPS DTV Support Mode Resolution Horizontal frequency kHz Vertical frequency Hz 480 60p 31 5 60 576 50p 31 25 50 720 50p 37 5 50 720 60p 45 60 1080 50i 28 1 50 1080 60i 33 75 60 1080 50p 56 25 50 1080 60p 67 432 59 94 67 5 60 2160 30P 67 5 30 only HDMI DisplayPort ...

Page 30: ...ns by the screen image changing dozens of times every second like a fluorescent lamp The vertical frequency or refresh rate is the number of image displays per second The unit is Hz Horizontal frequency The horizontal interval is the time taken to display one horizontal line When 1 is divided by the horizontal interval the number of horizontal lines displayed every second can be tabulated as the h...

Page 31: ...ing ON or OFF this device Make sure to read the Safety Precautions before using the product The model and serial numbers of the SET are located on the back and one side of the SET Record it below should you ever need service MODEL SERIAL ...

Page 32: ...Please read this manual carefully before operation and retain it for future reference webOS 3 2 www lg com USER GUIDE LG Digital Signage MONITOR SIGNAGE ...

Page 33: ...a Cloning Sync Mode Signage 365 Care Multi Screen General 11 Language System Information Set ID Time Date Power Network Safety Mode Expert Controls Display 25 Picture Mode Aspect Ratio Rotation Expert Controls Sound 31 Sound Mode Sound Out Audio Out Volume Increase Amount AV Sync Adjust Digital Audio Input Admin 34 Lock Mode Change PIN Code Enterprise Settings Reset to Initial Settings Factory Res...

Page 34: ...de under GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost o...

Page 35: ...anager This featured is optimized for Google Chrome Input Navigate to the external input selection screen Settings Navigate to the Settings screen Dashboard This feature displays key information about your Signage monitor in the center of the home screen In the Dashboard you can manually change settings by selecting the corresponding items NOTE If the dashboard is locked the focus does not move Co...

Page 36: ...ite Pattern R G B Gain and Luminance RESET Reset to initial settings NOTE When Tile Mode is enabled automatically set Frame Control for odd numbered rows and Scan Inversion for even numbered rows On Off Scheduler Ez Setting On Off Scheduler Set a schedule to use your signage by time and day of the week On Off Time Setting Set on off times for each day of the week Holiday Setting Set holidays by da...

Page 37: ...l When the automatic input switches due to the image and video file being uploaded the feature will play back the file Backup media select Using the settings button you can upload a single file in the internal external memory Preview You can preview the uploaded file SuperSign Contents When the automatic input switches this feature will play the file s distributed in SuperSign CMS RESET Reset to i...

Page 38: ...p by the RGB sensor while Screen Fault Detection is turned on in the Settings 5 No Signal Check Checks whether there is a signal If there are no signals for more than 10 seconds an email is sent 6 Schedule Play Status An email is sent if content cannot be played between the scheduled start time and end time in either Content Management Schedule status or SuperSign Content status However this does ...

Page 39: ...ation is enabled and using this feature disables Preview Time Date is not set to Set Automatically website navigation may be difficult General Time Date Check Set Automatically Setting Data Cloning Ez Setting Setting Data Cloning This feature is used to copy and import the settings of the device to other devices Export Setting Data Export the settings of the device to another device Import Setting...

Page 40: ... displayed and you can continue to install the Signage 365 Care solution If the account number is not registered Unknown is displayed as the account name and you cannot continue to install the solution Enable Disable Sets whether to Enable Disable the Signage 365 Care solution Account Displays user s currently connected account number and name Version Displays the version of the Signage 365 Care s...

Page 41: ...reen Layout Menu From the screen layout menu press the up arrow key on the remote control to go to the screen layout menu bar and select it or press the back key to close the screen layout menu Changing Screen Input Press the button on the top right of each split screen to select the desired input NOTE Inputs which have already been selected for other split screens cannot be selected again To sele...

Page 42: ...1 to 1000 and exit the option You can control each product separately by using the Set ID you assigned to each product Auto Set ID Automatically assigns a unique Set ID number to each product when several products are connected for display Reset ID Reset the Set ID of the product to 1 Time Date General Time Date This feature enables you to view and change the time and date on the device Set Automa...

Page 43: ...f you set this feature to On the product turns off if there is no input from the remote control for 4 hours If you set this feature to Off the 4 Hours Off feature is disabled It is recommended that you set this feature to Off if you intend to use the product for long periods of time as the feature turns the power of the product off DPM Set the Display Power Management DPM mode If this feature is n...

Page 44: ...On status there must be input from the remote control s Power or Input button or the monitor s On button Power On Delay 0 250 This feature prevents overload by implementing a power on delay when multiple monitor sets turn on You can set the delay interval in the range of 0 to 250 seconds Power On Status Select the operating status of the monitor when the main power has turned on You can choose fro...

Page 45: ...your Internet provider or consult your router manual Wi Fi Connection If you have set your monitor up for a wireless network you can view and connect to available wireless Internet networks Add a Hidden Wireless Network You can add a wireless network by manually typing in its name Connect via WPS PBC Press the button on the wireless router that supports PBC to easily connect to the router Connect ...

Page 46: ...t connection Security key The security key you enter to connect to the desired wireless network Number of connected devices Shows the number of devices currently connected to your Signage device via a Wi Fi connection Up to 10 devices are supported UPnP Open and block UDP port 1900 which is used for UPnP The default setting is On Setting this feature to Off blocks UDP port 1900 making the UPnP fun...

Page 47: ...ion You may experience undesired results if the network connection speed does not meet the requirements of the content being accessed Some INTERNET connection operations may not be possible due to certain restrictions set by the Internet service provider ISP supplying your Internet connection Any fees charged by an ISP including without limitation connection charges are your responsibility NOTE If...

Page 48: ...r that supports wireless connection is necessary the wireless connection function of the corresponding router must also be activated Ask the router manufacturer whether the router supports wireless connection To connect to a wireless router verify the SSID and security settings of the wireless router Please refer to the user guide of the corresponding router regarding SSID and security settings of...

Page 49: ...s a bar on the screen to make the image move smoothly You can download your desired image and display it on the bar User Image Displays your desired images using USB OLED model is not supported User Video Plays your desired video Repeat Off just 1 time If you select the desired mode and press DONE ISM operates immediately On If the screen remains still for a specified wait time ISM operates for th...

Page 50: ... available only when Repeat is set to Schedule You cannot set the same time for Start time and End time End Time Set the End time This option is available only when Repeat is set to Schedule You cannot set the same time for Start time and End time Action Cycle You can select from among 1 10 mins 20 mins 30 mins 60 mins 90 mins 120 mins 180 mins 240 mins This option is available only when you have ...

Page 51: ...e is displayed alone If you have downloaded multiple images up to four images are displayed in sequence per cycle Bar Color You can choose from six colors red green blue white black and gray This feature is only applicable when Bar Image is set to Off This option is available only when you have selected Washing Bar Transparency Off Displays the bar opaquely On Displays the bar translucently Transp...

Page 52: ... PNG You can download up to four images Resolution 1920 x 1080 or lower If there are no images or if the existing images have been deleted the default image is used The default image is a white background image This option is available only when you have selected User Image User Video Download To download a video the video file must be located under the folder titled ISM on your USB drive Make sur...

Page 53: ...Set the UUID 1 Field1 4byte hex value 8 digits 2 Field2 2byte hex value 4 digits 3 Field3 2byte hex value 4 digits 4 Field4 2byte hex value 4 digits 5 Field5 6byte hex value 12 digits Major 0 65535 Sets the Major value Minor 0 65535 Sets the Minor value Eddystone Frame Set UUID or URL 1 Beacon UUID hex Set the UUID 1 Field1 10byte hex value 20 digits 2 Field2 6byte hex value 12 digits 2 Setting th...

Page 54: ...ith external serial ports OPS Enable communication with the OPS connected to your monitor Background Image This feature enables you to set the default background image Booting Logo Image Change the logo image that appears when the device boots up If you set this option to Off no logo image appears when the device boots up Download or initialize an image file on the storage device No Signal Image C...

Page 55: ...etailed scenarios are as follows Transmission Reception All O O Send Only O X Receive Only X O Crestron This function enables synchronization with applications provided by Crestron Server This menu sets the server s IP address for the network connection with the server equipment provided by Crestron Port 1024 65535 This menu sets the port for the network connection with the server The default port...

Page 56: ...play the picture at normal contrast brightness and sharpness APS Adjust the screen brightness to reduce power consumption Expert Calibration Allow an expert or anyone who loves picture quality to manually tune to the best picture quality NOTE The kinds of Picture Mode you can select may vary depending on the input signal Expert is an option that allows a picture quality expert to fine tune the pic...

Page 57: ...will feel The lower you set the color temperature the warmer the colors on the screen will feel Expert Controls Customize the advanced options Dynamic Contrast Optimize the difference between the light and dark parts of the screen according to the brightness of the image Super Resolution Sharpen the areas of the screen that are blurry or barely distinguishable Color Gamut Select the range of color...

Page 58: ...nd lessening blurriness based on the displayed image LED Local Dimming Make the light areas of the screen lighter and the dark areas darker for maximum contrast Setting this feature to Off may increase the monitor s power consumption TruMotion Reduce image shaking and image sticking that can occur with moving images Some models do not support playback of the content Apply to all inputs Save the cu...

Page 59: ... rotates the screen clockwise You can set this feature to Off 90 180 270 When this feature is set to On 90 or 270 degrees as for ARC the picture is resized to be Full Wide If External Input Rotation is enabled during WiDi operation the position of the mouse cursor may not be displayed accurately Please note that the degradation of picture quality that occurs when you have enabled External Input Ro...

Page 60: ...nable the Smart Energy Saving feature Off Disable the Smart Energy Saving feature NOTE To revert to the default settings either go to Admin Reset to Initial Settings or Admin Factory Reset Brightness Control Adjust the brightness of the screen to save energy Auto Automatically adjust the brightness of the screen according to ambient light Off Disable energy saving Minimum Medium Maximum Use energy...

Page 61: ...ion Reset Resets the options to default Intelligent Auto Decides to run Auto Configuration on resolutions recognized for the first time by the RGB input HDMI IT Contents Set the HDMI IT Contents function Off Disable the HDMI IT Contents function On Enable the HDMI IT Contents function This feature automatically changes the monitor s picture mode based on HDMI Contents information when an HDMI sign...

Page 62: ...es Cinema Optimize sound for watching movies Clear Voice III Enhance voices so they can be heard more clearly Sports Optimize sound for watching sports Music Optimize sound for listening to music Game Optimize sound for playing video games Balance Balance Adjust the output volume for the left speaker and the right speaker Equalizer Equalizer Manually adjust sound by using the equalizer Reset Reset...

Page 63: ...itor when it is turned on It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting Press Device Selection to view the devices that are or that can be connected and connect other devices You can use the signage remote control to adjust the volume of the connected device If the audio device fails to connect check that it is swit...

Page 64: ...nd AV Sync Adjust This feature adjusts audio timing to synchronize video and audio External Speaker 5 15 Adjust the sync between video and audio coming from external speakers such as those connected to the digital audio output port LG audio equipment or headphones Moving closer to speeds up the audio output while moving closer to slows down the audio output compared to the default value Internal S...

Page 65: ... power key If you set this feature to On Block All you cannot use your remote control However Power On feature is available Local Key Operation Lock This feature enables you to configure the Local Key Operation Lock feature so that settings or content cannot be changed If you set this feature to Off Normal you can use the local keys on the monitor If you set this feature to On Power Key Only you c...

Page 66: ...ponding enterprise settings This feature does not get activated if a code has already been entered Reset to Initial Settings Resets all items except for the Q Start items functions related to the language screen direction external input time and power and other items to their initial settings Factory Reset This feature resets the items applicable for Reset to Initial Settings Date Time Language Ne...

Page 67: ...anage video content image content template content SuperSign content and playlist content in an integrated way The OLED models do not support the playback and management of image content and template content Continuous Play 1 Select your desired type of content from the tab on the left and then select your desired content 2 Click Play in the upper right hand corner of the screen and enjoy the cont...

Page 68: ... only view the content of your desired type by filtering content files by content type Create Playlist When creating a playlist you cannot include characters that cannot be used in file names on Windows such as and in the names of the files in the playlist In addition if the playlist contains content files whose names include such characters you cannot move or copy the playlist 1 Select Playlist f...

Page 69: ...nt files whose names include such characters you cannot move or copy the playlist 5 Watch the playlist or external input you selected play back at its scheduled time Importing a Schedule 1 Click Import in the upper right hand corner of the screen 2 Select the external storage device from which you wish to import a schedule 3 Select the schedule you wish to import to your monitor You can only choos...

Page 70: ...hen a schedule that has not been set repeatedly is completed the schedule is automatically deleted Schedule does not work while Scheduling list app is running Template Template The Content Manager app s editor feature enables you to add your desired templates 1 Select the template of your desired format You can choose between Landscape mode and Portrait mode 2 Modify the template s text 2 1 Apply ...

Page 71: ...MPEG 4 Audio AAC AMR NB AMR WB mkv Video MPEG 2 MPEG 4 H 264 AVC VP8 VP9 HEVC Audio Dolby Digital Dolby Digital Plus AAC PCM DTS MPEG 1 Layer I II MPEG 1 Layer III MP3 ts trp tp mts Video H 264 AVC MPEG 2 HEVC Audio MPEG 1 Layer I II MPEG 1 Layer III MP3 Dolby Digital Dolby Digital Plus AAC PCM mpg mpeg dat Video MPEG 1 MPEG 2 Audio MPEG 1 Layer I II MPEG 1 Layer III MP3 vob Video MPEG 1 MPEG 2 Au...

Page 72: ...s artificially maneuvered on the PC The device may cause the product to malfunction or fail to be played Remember to only use USB storage devices that store normal music image and or movie files Storage devices formatted with utility programs that are not supported by Windows may not be recognized Please connect power to a USB storage device over 0 5 A which requires an external power supply Other...

Page 73: ...f the USB storage device is connected in Standby Mode a specific hard disk will automatically be loaded when the display is turned on The recommended capacity is 1 TB or less for a USB external hard disk and 32 GB or less for USB memory Any device with more than the recommended capacity may not work properly If a USB external hard disk with a Energy Saving feature does not work turn the hard disk ...

Page 74: ...e in Master mode Slave Play Schedule and Playlist distributed in Master mode Remove monitor sets for their groups Monitor sets that have been added to a group are automatically switched to Slave mode Conversely when a monitor set has been deleted from a group it is automatically initialized and switched to Master mode If a new Slave has been added to an existing group or if the Data Cloning or the...

Page 75: ...sets of devices in the group that are not Data Cloning or content synchronized Data Cloning or SYNC button will be activated 6 You can re copy the master device s setting data to the group by using Data Cloning 7 You can re distribute the content distributed to the group by using Sync Deleting a Group 1 Click Delete Group 2 Select the group you wish to delete and click Delete 3 Check that the grou...

Page 76: ...ded CAUTION You can create up to 25 groups You can add up to 12 slave devices to a group You can distribute the schedules stored on external devices after executing Content Manager s import operation Make sure to delete all schedules stored on the slave sets before distributing any schedules A list of devices you can add to your desired group appears only when the following conditions have been me...

Page 77: ...e instructions provided by the guide that can be accessed through the CONNECTION GUIDE button in the upper right 2 Once the connection is established Screen Share between the user device and the monitor is enabled NOTE For information on how to use Intel WiDi visit PC laptop manufacturer webpage or http intel com go widi This feature only works properly with WiDi 3 5 or later versions This feature...

Page 78: ...me set for the product Network Set the name and IP address of your Signage monitor Screen Fault Detection Display the video output status of the product Tile Mode Display the tile mode settings of the product Fail Over Turns the Fail Over feature on or off and sets related items Play via URL Turn Play via URL on or off and set URLs Software Update Update the firmware of the product Charts Output t...

Page 79: ...RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN 2 Press the red Picture ID On button on the remote control 3 Make sure that the Picture ID you set is identical to the Set ID of the monitory you wish to control A set with a Set ID that is different from the Picture ID cannot be controlled by IR signals NOTE If Picture ID has been set to 2 only the upper right monitor which has ...

Page 80: ...epending on the product Function Home Navigates to the Home screen Reader Mode A mode with low blue light which lessens strain on the eyes when reading text Local Key Lock Configures the product button local key lock function External Input Navigates to the external input selection screen Settings Navigates to the Settings screen IDB Run IDB Player Run player SI Go to SI App Selection screen Run S...

Page 81: ... or external storage You can turn Multi touch On and Off in the full menu setting When the Multi touch function is turned on the Zoom button appears and when the Multi touch function is off you can zoom in and out using two fingers Exit IDB with the Exit button in the full menu setting To connect to a network press the Start button on IDB and run IDB Duo on the PC that is connected to the same rou...

Page 82: ...utton 13 Number Key 3 Remote control button 14 Number Key 4 Remote control button 15 Number Key 5 Remote control button 16 Number Key 6 Remote control button 17 Number Key 7 Remote control button 18 Number Key 8 Remote control button 19 Number Key 9 Remote control button 02 Vol Remote control button 03 Vol Remote control button E0 Brightness Page Up Remote control button E1 Brightness Page Down Re...

Page 83: ...l button 44 OK Remote control button 28 BACK Remote control button 7B Tile Remote control button 5B Exit Remote control button 72 Picture ID On Red Remote control button 71 Picture ID Off Green Remote control button 63 Yellow Remote control button 61 Blue Remote control button 5F W Bal Remote control button 3F S Menu Remote control button 7C Home Remote control button 97 Swap Remote control button...

Page 84: ...be different according to the model Connect the RS 232C cable as shown in the picture The RS 232C protocol is used for communication between the PC and product You can turn the product on off select an input source and adjust the OSD menu from your PC Monitor 4 Monitor 3 Monitor 2 Monitor 1 PC RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT 4P Cable sold...

Page 85: ...sy chain cannot be used Be sure to only use the provided gender to connect properly When you have daisy chained multiple Signage products to control them simultaneously if you attempt to turn on off the master device in a continuous manner some products may not turn on In this case you can turn those monitors on by pressing the MONITOR ON button not the Power button ID BACK TILE ON OFF EXIT Power ...

Page 86: ...0 to 32 09 Color k i 00 to 64 10 Tint k j 00 to 64 11 Color Temperature x u 70 to D2 12 Balance k t 00 to 64 13 Sound Mode d y See Sound Mode 14 Mute k e 00 to 01 15 Volume Control k f 00 to 64 16 Clock 1 year month day f a See Clock 1 17 Clock 2 hour minute second f x See Clock 2 18 No Signal Power Off 15 Min f g 00 to 01 19 Auto Power Off m n 00 to 01 20 Language f i See Language 21 Set Default ...

Page 87: ...d d 00 to FF 36 Check Tile Mode d z FF 37 Tile ID d i See Tile ID 38 Natural Mode d j 00 to 01 39 Energy Saving Settings f j See Energy Saving Settings 40 Remote Control Local Key Lock k m 00 to 01 41 Power On Delay f h 00 to FA 42 Fail Over Select m i 00 to 02 43 Fail Over Input Select m j See Fail Over Input Select 44 Remote Controller Key Lock t p 00 to 02 45 Local Key Lock t o 00 to 02 46 Chec...

Page 88: ...1 62 LAN Daisy Chain s n 84 00 to 01 63 Content Rotation s n 85 00 to 02 64 Scan Inversion s n 87 00 to 01 65 Beacon s n 88 00 to 01 66 Brightness Scheduling Mode s m 00 to 01 67 Brightness Scheduling s s See Brightness Scheduling 68 Multi Screen Mode Input x c See Multi Screen Mode Input 69 Aspect Ratio Multi Screen x d See Aspect Ratio Multi Screen 70 Screen Off Multi Screen x e See Screen Off M...

Page 89: ...0 to 01 85 Booting Logo Image s n a3 00 to 01 86 SoftAP Mode s n a4 00 to 01 87 Natural Size s n a5 00 to 64 88 Clear Panel Noise s n a6 01 89 Change PIN Code s n a7 See Change PIN Code 90 Play Internal Storage Media s n a8 Play Internal Storage Media 91 No Signal Image s n a9 00 to 01 92 Audio Out s n aa 00 to 02 93 DPM Wake Up Control s n 0b 00 to 01 94 Fan Failure Check d w FF 95 Apply to all i...

Page 90: ...pending on the command Cr Carriage Return This parameter corresponds to 0 x 0D in ASCII code White Space This parameter corresponds to 0 x 20 in ASCII code Acknowledgment Command2 Set ID OK NG Data x The product transmits an ACK acknowledgment based on this format when receiving normal data At this point if the data is FF it indicates the present status data If the data is in data write mode it re...

Page 91: ...webOS Player E1 Others E2 Multi Screen E3 Play via URL Acknowledgment b Set ID OK NG Data x Some input signals may not be available with certain models webOS Player is processed as NG when the content is not saved 03 Aspect Ratio Command k c Adjusts the aspect ratio of your monitor Transmission k c Set ID Data Cr Data 02 Full Wide 06 Original Acknowledgment c Set ID OK NG Data x The aspect ratio m...

Page 92: ...n x u Set ID Data Cr Data 70 D2 3200K 13000K Acknowledgment u Set ID OK NG Data x This feature may not be supported on some models 06 Contrast Command k g Adjusts the screen contrast Transmission k g Set ID Data Cr Data 00 64 Contrast 0 100 Acknowledgment g Set ID OK NG Data x 07 Brightness Command k h Adjusts the screen brightness Transmission k h Set ID Data Cr Data 00 64 Brightness 0 100 Acknow...

Page 93: ...Setting Auto Time Data1 00 Auto 01 Manual To view the set value of the Auto time enter fa Set ID 00 ff Acknowledgment 1 a Set ID OK NG Data1 Data2 Data3 x 2 a Set ID OK NG 0 0 Data1 x 12 Balance Command k t Adjusts the sound balance Transmission k t Set ID Data Cr Data 00 64 Left 50 Right 50 Acknowledgment t Set ID OK NG Data x This feature may not be supported on some models 13 Sound Mode Command...

Page 94: ...if there is no signal for 15 minutes Transmission f g Set ID Data Cr Data 00 Off 01 On Acknowledgment g Set ID OK NG Data x 19 Auto Power Off Command m n Activates Auto Power Off when there is no IR signal for 4 hours Transmission m n Set ID Data Cr Data 00 Off 01 On Acknowledgment n Set ID OK NG Data x 20 Language Command f i Sets the OSD language Transmission f i Set ID Data Cr Data 00 Czech 01 ...

Page 95: ...Transmission m c Set ID Data Cr Data IR_KEY_CODE Acknowledgment c Set ID OK NG Data x For key codes see IR Codes Some key codes may not be supported on some models 24 Time Elapsed Command d l Displays the time that has elapsed after your monitor has turned on Transmission d l Set ID Data Cr Data FF Reads status Acknowledgment l Set ID OK NG Data x The data received is displayed in hexadecimal 25 P...

Page 96: ...ata 00 to FE Blue gain 0 to 254 FF Checks blue gain value Acknowledgment o Set ID OK NG Data x 30 White Balance Red Offset Command s x Adjusts the red offset value for white balance Transmission s x Set ID Data Cr Data 00 to 7F Red offset 0 to 127 FF Checks red offset value Acknowledgment x Set ID OK NG Data x 31 White Balance Green Offset Command s y Adjusts the green offset value for white balan...

Page 97: ...nd d z Checks the tile mode Transmission d z Set ID Data Cr Data FF Checks Tile Mode Acknowledgment z Set ID OK NG Data1 Data2 Data3 x Data1 00 Tile Mode Off 01 Tile Mode on Data2 00 to 0F tile column Data3 00 to 0F tile row This feature may not be supported on some models 37 Tile ID Command d i Sets the tile ID value of the product Transmission d i Set ID Data Cr Data 01 to E1 Tile ID 1 to 225 FF...

Page 98: ... 0 to max 250 seconds Acknowledgment h Set ID OK NG Data x The maximum value may differ depending on the model 42 Fail Over Select Command m i Sets an input mode for fail over Transmission m i Set ID Data Cr Data 00 Off 01 Auto 02 Custom Acknowledgment i Set ID OK NG Data x 43 Fail Over Input Select Command m j Selects an input source for fail over This feature is only available when Fail Over is ...

Page 99: ...Bottom and Main temperature sensors are functioning normally 08 The temperature of each temperature sensor when the monitor set was last powered off 09 Fan speed 10 RGB Sensing OK NG screen fault detection Acknowledgment v Set ID OK NG Data Data1 x Data 02 when a signal is found Data1 00 No signal 01 Signal present Data 03 when the monitor is currently in PM mode Data1 00 Screen On is activated 01...

Page 100: ...rted on some models 48 Daylight Saving Time Command s d Sets Daylight Savings Time Transmission s d Set ID Data1 Data2 Data3 Data4 Data5 Cr Data1 00 Off Data2 5 FF 01 Start time 02 End time Data2 01 0C January to December Data3 01 to 06 Weeks 1 to 6 The maximum value of Data3 may vary depending on the date Data4 00 to 06 Sunday to Saturday Data5 00 to17 Hour 00 to hour 23 If you wish to read the s...

Page 101: ...al FF Views the temporary IP mode Auto Manual subnet mask and gateway If Data 2 is 01 Manual Data3 Manual IP address Data4 Subnet mask address Data5 Gateway address If Data1 is 81 Data2 DNS address FF Displays the temporary DNS address If Data1 is 82 Data2 80 Applies the temporarily saved IP mode Auto Manual subnet mask and gateway 81 Applies the temporary DNS address FF Information on the current...

Page 102: ...Data x 52 Auto Configuration Command j u Automatically corrects the position and shaking of the picture Works only in RGB PC input mode Transmission j u Set ID Data Cr Data 01 Execution Acknowledgment u Set ID OK NG Data x This feature may not be supported on some models 53 H Position Command f q Adjusts the horizontal position of the screen The operational range varies depending on the RGB input ...

Page 103: ...ter mode This feature does not work if the current time is not set Acknowledgment n Set ID OK NG 1 6 Data x This feature may not be supported on some models 61 Content Sync Command t g Sets Content Sync Transmission t g Set ID Data Cr Data 00 Off 01 On Acknowledgment g Set ID OK NG Data x This feature may not be supported on some models 62 LAN Daisy Chain Command s n 84 Turns on off LAN Daisy Chai...

Page 104: ...eads the 4th brightness schedule s data F5 Reads the 5th brightness schedule s data F6 Reads the 6th brightness schedule s data FF Reads all stored lists 3 e1 to e6 Deletes one index e0 Deletes all indexes E0 Deletes all brightness schedules E1 Deletes the 1st brightness schedule E2 Deletes the 2nd brightness schedule E3 Deletes the 3rd brightness schedule E4 Deletes the 4th brightness schedule E5...

Page 105: ...nput 04 Controls the Sub3 input Data2 00 Full 01 Original Acknowledgment d Set ID OK NG Data1 Data2 x This feature may not be supported on some models 70 Screen Off Multi Screen Command x e Turns on off each screen in the Multi Screen Transmission x e Set ID Data1 Data2 Cr Data1 Controls the Main input 02 Controls the Sub1 input 03 Controls the Sub2 input 04 Controls the Sub3 input Data2 00 Screen...

Page 106: ...y 06 Friday 07 Saturday Data2 Set an On Time hour 00 to 17 Hour 00 to hour 23 Data3 Set an On Time minute 00 to 3B Minute 00 to minute 59 Data4 Set an Off Time hour 00 to 17 Hour 00 to hour 23 Data5 Set an Off Time minute 00 to 3B Minute 00 to minute 59 2 Checking a Schedule Data1 Select the desired schedule F1 Reads the schedule for Sunday F2 Reads the schedule for Monday F3 Reads the schedule fo...

Page 107: ... Data1 Select the desired schedule F1 Reads the 1st schedule F2 Reads the 2nd schedule F3 Reads the 3rd schedule F4 Reads the 4th schedule F5 Reads the 5th schedule F6 Reads the 6th schedule F7 Reads the 7th schedule Data2 FF 3 Deleting a Schedule E0 Deletes all schedules E1 Deletes the 1st schedule E2 Deletes the 2nd schedule E3 Deletes the 3rd schedule E4 Deletes the 4th schedule E5 Deletes the ...

Page 108: ...be supported on some models 82 Screen Share Lock Command s n a0 Sets Screen Share Lock Transmission s n Set ID a 0 Data Cr Data 00 Off 01 On Acknowledgment n Set ID OK NG a 0 Data x This feature may not be supported on some models 83 Backup via Storage Command s n a1 Sets Backup via Storage Transmission 1 s n Set ID a 1 Data1 Cr 2 s n Set ID a 1 Data1 Data2 Cr 1 Disabling Backup via Storage Data1 ...

Page 109: ...ure may not be supported on some models 87 Natural Size Command s n a5 Sets Natural Size Transmission s n Set ID a 5 Data Cr Data 00 64 Natural Size 0 100 Acknowledgment n Set ID OK NG a 5 Data x This feature may not be supported on some models 88 Clear Panel Noise Command s n a6 Immediately executes Clear Panel Noise Transmission s n Set ID a 6 Data Cr Data 01 Execution Acknowledgment n Set ID OK...

Page 110: ...92 Audio Out Command s n aa Controls the status of Audio Out Volume Mute Variable Fixed or Off Transmission s n Set ID a a Data Cr Data 00 Off 01 Variable 02 Fixed Acknowledgment n Set ID OK NG a a Data x This feature may not be supported on some models 93 DPM Wake Up Control Command s n 0b Selects a DPM Wake Up option Transmission s n Set ID 0 b Data Cr Data 00 Clock 01 Clock DATA Acknowledgment ...

Page 111: ...in time after applying 96 Frame Control Command s n b7 Controls Frame Control Transmission s n Set ID b 7 Data Cr Data 00 Off 01 On Acknowledgment n Set ID OK NG b 7 Data x This feature may not be available for all models Video wall models require to be rebooted for the normal operation after the values are changed 97 Multichannel Command s n 76 Switches channels Transmission s n Set ID 7 6 Data C...

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