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16

ENGLISH

_inde

x

Storage Method For Panel Protection

Correct Method

1 

If the product needs to be set upright, hold both sides of the product and make sure that the panel does not touch 

the floor.

 

Panel

2 

When laying down the product, lay a cushion on a flat floor. Put the product on it with the panel of the product 

facing down.

Panel

Cushion

 

Summary of Contents for 55EF5G

Page 1: ...G Digital Signage MONITOR SIGNAGE 55EF5G 55EF5G L 55EF5G P Please read this manual carefully before operating your set and retain it for future reference www lg com Copyright 2020 LG Electronics Inc All Rights Reserved ...

Page 2: ...recautions for Experiencing Image Retention 13 Product Disposal 13 ASSEMBLY AND PREPARATION 14 Storage Method For Panel Protection 16 Installing on a Wall 18 Connecting the LC Luminance Compensation Cable 19 External equipment Setup 20 How to Set the Screen Protection Mode 20 Tiling Displays 21 REMOTE CONTROL 23 MAKING CONNECTIONS 25 Connecting to a PC 25 External Device Connection 25 Using the In...

Page 3: ...y precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose WARNING If you ignore the warning message you may be seriously injured or there is a possibility of accident or death CAUTION If you ignore the caution message you may be slightly injured or the product may be damaged WARNING Indoor Use Only ...

Page 4: ... firmly so it cannot come loose Poor connection may cause a fire or electric shock In the presence of thunder and lightning never touch the power cord and signal cable because it can be very dangerous It can cause electric shock Be careful not to step or place heavy objects electronic appliances clothing etc on the power cord or AC adapter Additionally do not bend or pull out the power cord or AC ...

Page 5: ...om the AC power source even if the unit is turned off Power consumption will be 0 only when the power plug is unplugged Use the appliance coupler as the disconnect device CAUTION If the outlet pins of the power plug or AC adapter is covered with dust be sure to wipe them and keep them clean Overheating due to layers of dust may cause a fire or electric shock If the outlet pins of the power plug or...

Page 6: ... You may be electrocuted or the product can be damaged Use the correct number of people according to the weight of the product Under 25 Kg 55 1 lbs per person use lifting equipment when exceeding 100 Kg 220 4 lbs If use the damaged product again contact the service center because it can cause electric shock or fire Do not hold it upside down while holding only the stand It is for stand supported m...

Page 7: ... malfunction may occur Do not install this product by yourself as you may injure yourself or cause damage to the product Please contact service engineer authorized by service center Do not install this product on a wall if it could be exposed to oil or oil mist This may damage the product and cause it to fall Do not leave the power or signal cable etc on the pathway This could cause a trip or fall...

Page 8: ...t due to internal heat buildup Do not cover the product with a tablecloth or a curtain or other materials e g plastic while plugged in Do not block the ventilation hole of the product The product can be deformed or fire can break out due to overheating inside the product Do not install the product in an area with poor ventilation e g on a bookshelf in a closet or outside and avoid placing on cushi...

Page 9: ...lectric shock may occur or damage to the screen if its scratched When you want to clean the front frame spray water onto a soft cloth 2 to 4 times and wipe in one direction only Too much moisture may cause staining CAUTION When cleaning the product or the screen unplug the power cord and wipe it gently with a soft cloth Do not spray water or other liquids directly on the product Especially do not ...

Page 10: ...c shock Do not drop an object or impact on the product or screen It can cause injury to human problem to product and damage the screen If you can smell smoke or other odors or hear a strange sound unplug the power cord and contact the service center If you continue to use the product without taking proper measures it may cause electrical shock or fire Do not attempt to disassemble repair or modify...

Page 11: ...roduct Also do not throw toys or objects at the product or screen It can cause injury to human problem to product and damage the screen All the power sources must be disconnected by removing the power cables to remove all power from the unit CAUTION This panel is an advanced product that contains millions of pixels You may occasionally see pixel spots when viewing the screen Since these deactivate...

Page 12: ...ries Used batteries which include rechargeable batteries should be recycled separately from waste Please dispose used batteries and rechargeable batteries at a local recycling center or a retail store that handles batteries CAUTION Do not short circuit and disassemble of batteries It may cause electrical shock or fire The remote control may not function properly in sunlight or under a strong lamp ...

Page 13: ...e retention Most third party products have the same issue The resulting damage is not covered by the product warranty Use a screen saver when using the monitor for a prolonged period of time Product Disposal Do not dispose of this product with general household waste Disposal of this product must be carried out in accordance to the regulations of your local authority ...

Page 14: ...The warranty will not cover any damage caused by using the product in an excessively dusty environment When tightening and removing screws do not apply force directly or impact the panel This may cause damage to the product NOTE The accessories provided with your product may vary depending on the model or region Product specifications or contents in this manual may be changed without prior notice ...

Page 15: ...uct The serial number on the panel and that on the signage box must match If they do not spots may appear on the screen or the product may not function properly LW550JUL HM A2 XXXXXXXXXXXXX XXXX LW550JUL HM A2 XXXXXXXXXXXXX0 XXXX LW550JUL HM A2 XXXXXXXXXXXXX XXXX LW550JUL HM A2 XXXXXXXXXXXXX0 XXXX LW550JUL HM A2 XXXXXXXXXXXXX XXXX LW550JUL HM A2 XXXXXXXXXXXXX0 XXXX LW550JUL HM A2 XXXXXXXXXXXXX XXX...

Page 16: ...1 If the product needs to be set upright hold both sides of the product and make sure that the panel does not touch the floor Panel 2 When laying down the product lay a cushion on a flat floor Put the product on it with the panel of the product facing down Panel Cushion ...

Page 17: ... ENGLISH _index Incorrect Method 1 If the product is tilted onto the bezel the bottom of the panel may be damaged Panel 2 If the product is tilted onto the edge of the panel the panel may be damaged Panel ...

Page 18: ... a ceiling or slanted wall it may fall and result in injury Do not over tighten the screws as this may damage the monitor and void your warranty NOTE Do not install the product in a place with no ventilation e g on a bookshelf or in a closet or on a carpet or cushion If there is no other option but to mount the product on the wall make sure that sufficient ventilation is provided before installati...

Page 19: ...unction does not operate as intended The LC function will not operate normally if you use a cable other than the one provided Make sure that you use the cable provided exclusively for LC Refer to Installation Guide for a detailed LC Luminance Compensation connection diagram Setting A unique Set ID should be designated to each set without being duplicated The LC cable should be connected in the clo...

Page 20: ... Mode Setting Prevents after images on the screen by analysing the characteristics of the external input images The settings differ depending on the use of a single monitor Video Wall Mode For details about the settings refer to the User Guide Screen Protection Mode may not work properly in some video formats To learn more about settings specifications for playing and restrictions refer to How to ...

Page 21: ...21 ENGLISH _index Tiling Displays How to Mount the Set Example of 2 x 2 Tiling Screws for attaching the wall mount M6 ...

Page 22: ... the 2 x 2 tiling is complete You can tile in various combinations such as 3 x 3 NOTE You may mount the set without using the tiling guide this does not affect the performance of the device The screws are enclosed with the other components in the box including the tiling guides Refer to Easy Setup Guide for a detailed connection diagram ...

Page 23: ...The product s internal and external batteries should not be exposed to excessive heat such as direct sunlight fire or the like POWER Turns the monitor on or off Turns the monitor on Turns the monitor off Reduces power consumption by adjusting peak screen brightness INPUT Selects the input mode Used for viewing 3D video This function is not supported Number and Alphabet buttons Enters numerical or ...

Page 24: ...evious level Closes the menu Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu You can choose to turn TILE Mode on off Control Buttons Controls media playback This function is not supported When the Picture ID number matches the Set ID number you can control whichever monitor you want in multi display format Individual...

Page 25: ... a PC Some of the cables are not provided This monitor supports the feature a feature that enables a PC to recognize devices attached by the user without device configuration or user intervention when powering up External Device Connection Some of the cables are not provided Connect a HD receiver DVD or VCR player to the monitor and select an appropriate input mode For the best picture and sound q...

Page 26: ...igh Speed HDMI Cable High Speed HDMI Cable with Ethernet If you cannot hear any sound in HDMI mode please check your PC settings Some PCs require you to manually change the default audio output to HDMI If you want to use HDMI PC mode you must set your PC DTV to PC mode You may experience compatibility issues if you use HDMI PC mode Make sure the power cable is disconnected If you connect a gaming ...

Page 27: ... to the product connect one end of the supported signal input cable to the connector of the product and then connect the other end to the connector of the product you wish to connect to NOTE Daisy chaining the video output may be limited depending on the performance of the input device that supports HDCP ...

Page 28: ...Format appears The signal cable is not connected between the PC and the product or the cable connection status is unstable Check the signal cable Access the input menu to check the input signal The signal from the PC Graphics card is out of the vertical or horizontal frequency range of the product Adjust the frequency range by referring to the specifications in this manual The position of the scre...

Page 29: ... screen status that fits into the current mode If the adjustment is not satisfactory adjust the display settings manually in the OSD menu Horizontal noise appears or the characters look blurred D Sub analog signal Press the button in the remote control to automatically select the optimal screen status that fits into the current mode If the adjustment is not satisfactory adjust the display settings...

Page 30: ...an occur when a specific fixed screen is used for a long time To reduce after images it is recommended not to exceed the recommended daily operation time set for the screen size and to display the video content with a small number of fixed characters or logos Recommended daily operation time 55 inches 18 hours 65 inches 12 hours A few horizontal lines may appear on the screens while running the Cl...

Page 31: ...AYPORT 30 kHz to 83 kHz Vertical frequency HDMI DISPLAYPORT 56 Hz to 60 Hz Synchronization Separate Sync Digital Input Output ports Embedded battery Applied Environmental Conditions Operating Temperature 0 C to 40 C 32 F to 104 F Operating Humidity 10 to 80 Storage Temperature 20 C to 60 C 4 F to 140 F Storage Humidity 5 to 85 OLED Panel Pixel Pitch 0 630 mm H x 0 630 mm V Power Rated Voltage AC 1...

Page 32: ...32 ENGLISH _index Unit mm inches Signage Box 413 16 2 57 3 2 2 80 3 1 80 3 1 353 13 8 366 14 4 426 16 7 ...

Page 33: ...33 ENGLISH _index Unit mm inches 55EF5G L 1224 9 48 2 38 1 4 696 2 27 4 55EF5G P 701 4 27 6 38 1 4 1219 7 48 ...

Page 34: ...0p 37 5 50 720 60p 45 60 1080 50i 28 1 50 1080 60i 33 75 60 1080 50p 56 25 50 1080 60p 67 432 59 94 1080 60p 67 5 60 2160 30p 67 5 30 NOTE Vertical frequency The product display functions by the screen image changing dozens of times every second like a fluorescent lamp The vertical frequency or refresh rate is the number of image displays per second The unit is Hz Horizontal frequency The horizont...

Page 35: ...nufactured under license from Dolby Laboratories Dolby Dolby Vision Dolby Audio Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together DTS 2 0 Channel DTS 2 0 Digital Out DTS HD and DTS Virtual X are registered trademarks or trademarks of DTS I...

Page 36: ...nd serial number of the product are located on the back and on one side of the product Record them below in case you ever need service MODEL SERIAL NO Temporary noise is normal when powering ON or OFF this device ...

Page 37: ...Please read this manual carefully before operation and retain it for future reference webOS 4 0 www lg com USER MANUAL LG Digital Signage MONITOR SIGNAGE ...

Page 38: ...ay 26 Picture Mode Aspect Ratio Rotation Advanced Setting How to Set the Screen Protection Mode 31 Step 1 Set Screen Protection Mode Setting Step 2 Configure the Network when using the video wall mode Video Output Resolution Sound 38 Sound Mode Sound Out Audio Out AV Sync Adjustment Digital Audio Input Admin 41 Lock Mode Change Password Enterprise Settings HDCP Dynamic output control Factory Reset...

Page 39: ... the cost of media shipping and handling upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information MANAGEMENT TOOLS 57 Admin 57 Picture ID 58 TOUCH 59 Touch Assistive Menu 59 TO CONTROL AN EXTERNAL PC USING TOUCH SCREEN 60 Connecting to a PC 60 Prioritized Tasks on th...

Page 40: ...e external input selection screen Setting Navigate to the Settings screen Dashboard This feature displays key information about your Signage monitor in the center of the home screen In the Dashboard you can manually change settings by selecting the corresponding items Manual Download Downloads a manual by scanning a QR code NOTE If the dashboard is locked the focus does not move Depending on the Q...

Page 41: ...ce settings White Pattern R G B Gain and Backlight Reset Reset to initial settings Reboot to Apply Reboot the set to configure a changed Frame Control Scan Inversion value NOTE When Tile Mode is enabled automatically set Frame Control for odd numbered rows and Scan Inversion for even numbered rows On Off Scheduler Ez Setting On Off Scheduler Set a schedule to use your signage by time and day of th...

Page 42: ...ntent stored in the device or runs the set app When set to On Auto Manual SuperSign Contents items are activated Auto When the automatic input switches due to taking screenshots of an image or video that is playing at regular intervals this feature will play back the file OLED model is not supported Capture time Interval The time interval can be set to 30 min 1 hour 2 hours and 3 hours Manual When...

Page 43: ...munication status of the temperature sensor is unknown or if the information provided by the chip provider is abnormal 3 LAN Status WiFi Status An email is sent when the network s connection status is changed The maximum number of network status changes that can be saved is limited to 50 The saved value is reset once the power turns off 4 No Signal Check Checks whether there is a signal If there a...

Page 44: ...Setting is not set to Set Automatically website navigation may be difficult Check General Time Setting Set Automatically Setting Data Cloning Ez Setting Settings Data Cloning This feature is used to copy and import the settings of the device to other devices Export Setting Data Export the settings of the device to another device Import Setting Data Import the settings of another device into the de...

Page 45: ... displayed and you can continue to install the Signage 365 Care solution If the account number is not registered Unknown is displayed as the account name and you cannot continue to install the solution Enable Disable Sets whether to Enable Disable the Signage 365 Care solution Account Displays user s currently connected account number and name Version Displays the version of the Signage 365 Care s...

Page 46: ...ENGLISH 10 Multi Screen Ez Setting Multi Screen This feature allows you to view multiple external inputs and videos on a single screen PIP Mode PBP Mode 3 Screen Split Mode 4 Screen Split Mode ...

Page 47: ...having set any screen layout the screen layout selection menu appears When the screen layout selection menu is not displayed on the screen go to the screen layout menu bar by pressing the up arrow key on your remote control and select your desired screen layout If you want to close the screen layout menu press the back key Closing Screen Layout Menu From the screen layout menu press the up arrow k...

Page 48: ...it Screens Press the button on the upper right of each split screen select Video File and then select a storage device to view the list of videos in the selected device Next select your desired video from the list to play it NOTE Videos created with HEVC MPEG 2 H 264 or VP9 codecs can be played on split screens When using PIP mode the following combinations cannot be used Main Sub HEVC HEVC H 264 ...

Page 49: ...on You can control each product separately by using the Set ID you assigned to each product Auto Set ID Automatically assigns a unique Set ID number to each product when several products are connected for display Reset Set ID Reset the Set ID of the product to 1 Time Setting General Time Setting This feature enables you to view and change the time and date on the device Set Automatically Set Time ...

Page 50: ...is feature to On the product turns off if there is no input from the remote control for 4 hours If you set this feature to Off the 4 Hours Off feature is disabled It is recommended that you set this feature to Off if you intend to use the product for long periods of time as the feature turns the power of the product off DPM Set the Display Power Management DPM mode If this feature is not set to Of...

Page 51: ...r Input button or the monitor s On button Power On Delay 0 250 This feature prevents overload by implementing a power on delay when multiple monitor sets turn on You can set the delay interval in the range of 0 to 250 seconds Power On Status Select the operating status of the monitor when the main power has turned on You can choose from among PWR Power On STD Standby and LST Last Status PWR Power ...

Page 52: ...be adjusted For detailed information contact your Internet provider or consult your router manual Wi Fi Connection If you have set your monitor up for a wireless network you can view and connect to available wireless Internet networks Add a Hidden Wireless Network You can add a wireless network by manually typing in its name Connect via WPS PBC Press the button on the wireless router that supports...

Page 53: ...ction Security Key Security key The security key you enter to connect to the desired wireless network Connected Devices Count lumber of connected devices Shows the number of devices currently connected to your Signage device via a Wi Fi connection Up to 10 devices are supported UPnP Open and block UDP port 1900 which is used for UPnP The default setting is On Setting this feature to Off blocks UDP...

Page 54: ...tion You may experience undesired results if the network connection speed does not meet the requirements of the content being accessed Some INTERNET connection operations may not be possible due to certain restrictions set by the Internet service provider ISP supplying your Internet connection Any fees charged by an ISP including without limitation connection charges are your responsibility NOTE I...

Page 55: ...r that supports wireless connection is necessary the wireless connection function of the corresponding router must also be activated Ask the router manufacturer whether the router supports wireless connection To connect to a wireless router verify the SSID and security settings of the wireless router Please refer to the user guide of the corresponding router regarding SSID and security settings of...

Page 56: ...ms the ISM function for the amount of time set in duration if the still image is maintained for the period set in standby On with moving detection It only applies in the Orbiter mode When the still image remains for the StandBy time the afterimage prevention function works for the Duration time On without moving detection It only applies in the Orbiter mode When you tap the DONE button the afterim...

Page 57: ...rted image file formats BMP JPG JPEG and PNG You can download up to 4 images The maximum resolution is 1920 x 1080 If a bar image is deleted or does not exist the default image is used The default image is a white background This option is only available when User Image is selected User Video Download In order to download a video there must be a video file in the ISM folder on your USB storage dev...

Page 58: ...ype Beacon features are supported iBeacon Beacon UUID hex Set the UUID 1 Field1 4byte hex value 8 digits 2 Field2 2byte hex value 4 digits 3 Field3 2byte hex value 4 digits 4 Field4 2byte hex value 4 digits 5 Field5 6byte hex value 12 digits Major 0 65535 Sets the Major value Minor 0 65535 Sets the Minor value Eddystone Frame Frame Set UUID or URL 1 Setting the URL method Beacon UUID hex Set the U...

Page 59: ...C or OPS as you turn the display on and off Disable Disable PC OPS Power Control Sync On Set the PC OPS power to be turned on when the display is turned on Sync On Off Set the PC OPS power to be turned on when the display is turned on and set the PC OPS power to be turned off when the display is turned off Control Interface Selection Select the serial communication path between the display and the...

Page 60: ...G_MONITOR or lg_monitor in the external memory USB Supported image file formats BMP JPG The maximum downloadable resolution is as follows depending on the model Boot logo image No signal image Full HD 1920 x 1080 1920 x 1080 Ultra HD 1920 x 1080 3840 x 2160 86 Ultra Stretch 1920 x 300 3840 x 600 88 Ultra Stretch 1920 x 540 3840 x 1080 Input Manager You can set the PC or DTV label for each external...

Page 61: ...chronizing with the application LED Controller Allows a specific LED display manufacturer to remotely control some features of the linked display USB2 to HDBaseT This function transfers the data received from the USB2 terminal of the display to HDBaseT On Transfer the data of the device connected to USB2 to the HDBaseT equipment Off Receive the data of the HDBaseT equipment to Signage NOTE The HDB...

Page 62: ... image setting mode optimized for medical images NOTE The type of Picture Mode you can select may vary depending on the model or input signal Expert is an option that allows a picture quality expert to fine tune the picture quality using a specific image Thus it may not be effective for a normal picture HDR This feature enables you to choose the optimal picture mode for your installation environme...

Page 63: ...or temperature the warmer the colors on the screen will feel Advanced Controls Expert Controls Customize the advanced options Dynamic Contrast Optimize the difference between the light and dark parts of the screen according to the brightness of the image Super Resolution Sharpen the areas of the screen that are blurry or barely distinguishable Color Gamut Select the range of colors available Dynam...

Page 64: ...ting brightness levels and lessening blurriness based on the displayed image LED Local Dimming Make the light areas of the screen lighter and the dark areas darker for maximum contrast Setting this feature to Off may increase the monitor s power consumption TruMotion Reduce image shaking and image sticking that can occur with moving images If you set the External Input Rotation this feature is una...

Page 65: ...et this feature to Off 90 180 270 When this feature is set to On 90 or 270 degrees as for ARC the picture is resized to be Full Wide If External Input Rotation is enabled during WiDi operation the position of the mouse cursor may not be displayed accurately Please note that the degradation of picture quality that occurs when you have enabled External Input Rotation during the use of external input...

Page 66: ...ice before connecting HDMI input port 2 is best suited for high definition videos that are 4K 60 Hz 4 4 4 4 2 2 However video or audio may not be supported depending on the specifications of the external device If this is the case please connect the device to a different HDMI port This feature may not be available on some models OLED Panel Settings Clear Panel Noise Correct issues that may arise o...

Page 67: ...s OLED Panel Settings Screen Protection Mode Setting Step 1 Set Screen Protection Mode Setting When using a single monitor 1 Video Wall Mode Select Standalone 2 Content Brightness Correction Select one from Off Low High 3 Screen Shift Select activate or deactivate NOTE The Screen Protection Mode function is supported for external input images The Screen Protection Mode function is not enabled for ...

Page 68: ... using the same settings as in Tile Mode Slave Monitor Disable the slave monitor 4 Multi tile ID Master Monitor Disable the master monitor set as Tile ID 1 automatically Slave Monitor Set Tile ID 2 and onwards in the same order as installed 5 Content Brightness Correction Select one from Off Low High 6 Screen Shift Select activate or deactivate When the settings are complete the feature runs when ...

Page 69: ...twork switch router DHCP Server Used to allocate IP addresses in the network Included in the router Additionally required to configure the network with a network switch Network cable Ethernet cable Used to connect the Ethernet port of the router or network switch and the Ethernet port of the Signage 2 Check the network connection of the Signage SETTINGS General Network Wired Connection Ethernet Wh...

Page 70: ... 22 2 When using multiple switches Configure the network in the 2 tier mode Master 192 168 0 2 Slave 21 192 168 0 23 Slave 1 192 168 0 3 Slave 22 192 168 0 24 Slave 2 192 168 0 4 Slave 23 192 168 0 25 Slave 20 192 168 0 22 Slave 41 192 168 0 43 Signage Signage Signage Signage Signage Signage Signage Signage 24 port Switch 24 port Switch DHCP Server Connect a Signage unit to each Tier 2 switch and ...

Page 71: ...sing a router or network switch If Screen Protection Mode Settings is all set and in operation and the settings are changed or the Screen Protection Mode function is discontinued the function restarts next time the product is turned on The Screen Shift feature is supported only for the stand alone configuration or for use in a single DP daisy chain That is if Tile Mode is enabled the Screen Shift ...

Page 72: ...eduling is disabled You can add up to six schedules and they are sorted in ascending order by time You can edit a schedule by selecting it from the list and pressing the OK button NOTE Return to default settings by clicking Admin Factory Reset HDMI IT Content Set the HDMI IT Contents function Off Disable the HDMI IT Contents function On Enable the HDMI IT Contents function This feature automatical...

Page 73: ... Latency Reduces frame delay in the LED Signage Factory Calibration Retrieves factory pixel calibration data of the LED Signage and reflects it on the screen Calibration needs to be done once during the initial installation and should also be carried out when relocating or replacing the LDM Video Output Resolution Display Video Output Resolution You can set the resolution of webOS BOX ...

Page 74: ...es Cinema Optimize sound for watching movies Clear Voice III Enhance voices so they can be heard more clearly Sports Optimize sound for watching sports Music Optimize sound for listening to music Game Optimize sound for playing video games Balance Balance Adjust the output volume for the left speaker and the right speaker Equalizer Equalizer Manually adjust sound by using the equalizer Reset Reset...

Page 75: ...y NOTE Some recently connected devices may automatically attempt to reconnect to the Signage monitor when it is turned on It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting Press Device Selection to view the devices that are or that can be connected and connect other devices You can use the signage remote control to adju...

Page 76: ...djust the sync between video and audio coming from external speakers such as those connected to the digital audio output port LG audio equipment or headphones The larger the number is the slower the voice output is than the default value Internal Speaker 0 15 Adjust the sync of sound from the internal speakers The larger the number is the slower the voice output is than the default value Bypass Ou...

Page 77: ...cannot use your remote control However Power On feature is available Press and hold the Settings key for at least 10 seconds and enter password to access the settings menu in IR Operation Lock Local Key Lock This feature enables you to configure the Local Key Operation Lock feature so that settings or content cannot be changed If you set this feature to Off Normal you can use the local keys on the...

Page 78: ... enterprise settings This feature does not get activated if a code has already been entered HDCP Dynamic output control Only HDCP protected content will be encrypted delivered when you set On Every content will be encrypted delivered when you set Off Factory Reset Initializes all settings in Setting and files from the internal storage The exceptions are RGB gain value of Calibration mode Video Wal...

Page 79: ...you to play manage contents of video image template SuperSign and playlist in an integrated way The OLED models do not support the playback and management of image content and template content Continuous Play 1 Select your desired type of content from the tab on the left and then select your desired content 2 Click Play in the upper right hand corner of the screen and enjoy the content you have se...

Page 80: ...ng a playlist you cannot include characters that cannot be used in file names on Windows such as and in the names of the files in the playlist In addition if the playlist contains content files whose names include such characters you cannot move or copy the playlist 1 Select the Playlist tap from the tab on the left and click Create Playlist in the upper right hand of the screen 2 Select the conte...

Page 81: ...nt files whose names include such characters you cannot move or copy the playlist 5 Watch the playlist or external input you selected play back at its scheduled time Importing a Schedule 1 Click Import in the upper right hand corner of the screen 2 Select the external storage device from which you wish to import a schedule 3 Select the schedule you wish to import to your monitor You can only choos...

Page 82: ...ime overlaps the previously created schedule is deleted When a schedule that has not been set repeatedly is completed the schedule is automatically deleted Schedule does not work while Scheduling list app is running Template Template The Content Manager app s editor feature enables you to add your desired templates 1 Select the template of your desired format You can choose between Landscape mode ...

Page 83: ...Layer III MP3 3gp 3g2 Video H 264 AVC MPEG 4 Audio AAC AMR NB AMR WB mkv Video MPEG 2 MPEG 4 H 264 AVC VP8 VP9 HEVC Audio Dolby Digital Dolby Digital Plus AAC PCM DTS MPEG 1 Layer I II MPEG 1 Layer III MP3 ts trp tp mts Video H 264 AVC MPEG 2 HEVC Audio MPEG 1 Layer I II MPEG 1 Layer III MP3 Dolby Digital Dolby Digital Plus AAC PCM mpg mpeg dat Video MPEG 1 MPEG 2 Audio MPEG 1 Layer I II MPEG 1 La...

Page 84: ...ge device which was artificially maneuvered on the PC The device may cause the product to malfunction or fail to be played Remember to only use USB storage devices that store normal music image and or movie files Storage devices formatted with utility programs that are not supported by Windows may not be recognized Please connect power to a USB storage device over 0 5 A which requires an external ...

Page 85: ...B external hard disk and 32 GB or less for USB memory Any device with more than the recommended capacity may not work properly If a USB external hard disk with an energy saving feature does not work turn the hard disk off and on again to make it work properly USB storage devices USB 2 0 or below are also supported However they may not work properly in the videos list A maximum of 999 folders or fi...

Page 86: ...ster mode Slave Play Schedule and Playlists distributed in Master mode Remove monitor sets for their groups Monitor sets that have been added to a group are automatically switched to Slave mode Conversely when a monitor set has been deleted from a group it is automatically initialized and switched to Master mode If a new Slave has been added to an existing group or if the Data Cloning or the distr...

Page 87: ... in the group that are not Data Cloning or content synchronized Data Cloning or Synchronıze button will be activated 6 You can re copy the master device s setting data to the group by using Data Cloning 7 You can re distribute the content distributed to the group by using Synchronıze Deleting a Group 1 Click Delete Group 2 Select the group you wish to delete and click Delete 3 Check that the group...

Page 88: ... URL provided CAUTION You can create up to 25 groups You can add up to 12 slave devices to a group You can distribute the schedules stored on external devices after executing Content Manager s import operation Make sure to delete all schedules stored on the slave sets before distributing any schedules A list of devices you can add to your desired group appears only when the following conditions ha...

Page 89: ...t according to the instructions provided by the guide that can be accessed through the CONNECTION GUIDE button in the upper right 2 Once the connection is established Screen Share between the user device and the monitor is enabled NOTE For the information on how to use Intel WiDi visit PC laptop manufacturer webpage This feature only works properly with WiDi 3 5 or later versions This feature only...

Page 90: ...o connect your Signage device to the Client Screen Share Share the PC screen of the connected Client with your Signage device Hand over If a Client is already connected and another Client needs to share screen you can request for a hand over to the connected Client to get permission to share screen Settings You can see the information of the Client or change the language used by the Client NOTE Th...

Page 91: ...shown on Signage and click Connect 5 Enter the PIN code you see on your Signage device into the PIN code field on the Client 1 2 No Item Description 1 Auto search Automatically search Signage in the same network 2 Manual search Type the IP address and name manually or select the device you want to connect in the connection list CAUTION Signage and the PC need to be in the network that they can be ...

Page 92: ...running PC2 The PC you want to connect to the Signage device connected to PC1 On PC2 1 Run Client program to connect Signage that PC1 is connected to On PC1 1 When the hand over request pop up appears on PC2 select whether to approve or deny the request 2 If you approve the request for hand over the Signage device will be disconnected and the Client on PC2 will be connected to the Signage device 3...

Page 93: ...ing Enable disable Set Automatically feature and displays changes the time set for the product Network Set the name and IP address of your Signage monitor Tile Mode Display the tile mode settings of the product Fail Over Turns the Fail Over feature on or off and sets related items Play via URL Turn Play via URL on or off and set URLs S W Update Update the firmware of the product Charts Output the ...

Page 94: ...RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN 2 Press the red Picture ID On button on the remote control 3 Make sure that the Picture ID you set is identical to the Set ID of the monitory you wish to control A set with a Set ID that is different from the Picture ID cannot be controlled by IR signals NOTE If Picture ID has been set to 2 only the upper right monitor which has ...

Page 95: ...u local key brings up the Touch Assistive Menu on the screen Different features are supported depending on the product Function Navigates to the Home screen Navigate to the external input selection screen Navigates to the Settings screen Go to SI App Selection screen Run SI Apps installed with ZIP Type Run SI Apps installed with IPK Type Go to Developer Mode Go to SI Server Setting Go to the volum...

Page 96: ...layed Pop up message displayed Only one of the states is shown Screen of the product 2 Equipped with OPS External input configured for OPS All states are shown OPS 3 Connected to a PC with a USB C cable External input configured for USB C All states are shown PC connected with USB C 4 External input configured except for OPS USB C PC connected to the front of the product with a touch cable All sta...

Page 97: ...ion mode you can set Color Temperature Optimal Target Set the optimal color value of the installed set as the target Please set the target to 3 000K in the broadcasting station environment 3 With START SMART CALIBRATION you can correct the color brightness 4 If you set the Schedule Setting menu calibration is performed automatically on a regular basis 1 3 4 2 RS 232C IR ...

Page 98: ... can manually adjust the color of the selected location Screen Split Set the manual adjustment area Calibration Position Select the manual adjustment location Screen Split 4 Calibration Position 3 Screen Split 9 Calibration Position 5 ...

Page 99: ...y 6 Remote control button 17 Number Key 7 Remote control button 18 Number Key 8 Remote control button 19 Number Key 9 Remote control button 02 Vol Remote control button 03 Vol Remote control button E0 Brightness Page Up Remote control button E1 Brightness Page Down Remote control button DC 3D Remote control button 32 1 a A Remote control button 2F CLEAR Remote control button 7E Remote control butt...

Page 100: ...Picture ID On red Remote control button 71 Picture ID Off green Remote control button 63 Yellow Remote control button 61 Blue Remote control button 5F W Bal Remote control button 3F S Menu Remote control button 7C Home Remote control button 97 Swap Remote control button 96 Mirror Remote control button ...

Page 101: ... differ according to the model Connect the RS 232C cable as shown in the picture The RS 232C protocol is used for communication between the PC and product You can turn the product on off select an input source and adjust the OSD menu from your PC Monitor 4 Monitor 3 Monitor 2 Monitor 1 PC RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT 4P Cable sold sepa...

Page 102: ... chain cannot be used Be sure to only use the provided gender to connect properly When you have daisy chained multiple Signage products to control them simultaneously if you attempt to turn on off the master device in a continuous manner some products may not turn on In this case you can turn those monitors on by pressing the MONITOR ON button not the Power button ID BACK TILE ON OFF EXIT Power MO...

Page 103: ...10 Tint k j 00 to 64 11 Color Temperature x u 70 to D2 12 Balance k t 00 to 64 13 Sound Mode d y See Sound Mode 14 Mute on k e 00 to 01 15 Volume Control k f 00 to 64 16 Current Time 1 year month day f a See Current Time 1 17 Current Time 2 hour minute second f x See Current Time 2 18 No Signal Power Off 15 Min f g 00 to 01 19 No IR Power Off 4hour m n 00 to 01 20 Language f i See Language 21 Defa...

Page 104: ... Tile Mode d d 00 to FF 36 Check Tile Mode d z FF 37 Tile ID d i See Tile ID 38 Natural Mode d j 00 to 01 39 DPM f j See DPM 40 Remote Control Local Key Lock k m 00 to 01 41 Power On Delay f h 00 to FA 42 Select Fail Over Mode m i 00 to 02 43 Select Fail Over Input m j See Select Fail Over Input 44 Remote Control Key Lock t p 00 to 02 45 Local Key Lock t o 00 to 02 46 Status Check s v See Status C...

Page 105: ...Scheduling 61 Multi Screen Mode Input x c See Multi screen Mode Input 62 See Aspect Ratio x d See Aspect Ratio 63 Screen Off Multi screen x e See SCREEN OFF Multi screen 64 Screen Off Always s n 0d 00 to 01 65 Stop Video k x 00 to 01 66 Wireless Wake On LAN s n 90 00 to 01 67 OSD Lock k l 00 to 01 68 HDMI IT Content s n 99 00 to 01 69 Holiday Setting s n 9b See Holiday Setting 70 UPnP s n 9c 00 to...

Page 106: ... 93 Black Level s n ae 00 to 02 94 UHD Deep Color s n af See UHD Deep Color 95 Sync Mode s n b0 00 to 01 96 Input Manager s n b1 See Input Manager 97 PC OPS Power Control s n 8b 00 to 02 98 LED Local Dimming s n c1 00 to 01 99 Scan Inversion s n 87 00 to 01 100 Frame Control s n b7 00 to 01 101 Average Picture Level Auto Control s n be 00 to 01 102 Read Brightness Value m u FF 103 Screen Fault Det...

Page 107: ...y increase depending on the command Cr Carriage Return This parameter corresponds to 0 x 0D in ASCII code White Space This parameter corresponds to 0 x 20 in ASCII code Acknowledgment Command2 Set ID OK NG Data x The product transmits an ACK acknowledgment based on this format when receiving normal data At this point if the data is FF it indicates the present status data If the data is in data wri...

Page 108: ...n 12 Hospital Acknowledgment x Set ID OK NG Data x Some picture modes may not be available for all models 01 Power Command k a Controls the power on off status of the monitor Transmission k a Set ID Data Cr Data 00 Off 01 On 02 Restart Acknowledgment a Set ID OK NG Data x The Acknowledgment signal is returned properly only when the monitor is fully powered on There may be a delay between the Trans...

Page 109: ...ID OK NG Data x This feature may not be available for all models 06 Contrast Command k g Adjusts the screen contrast Transmission k g Set ID Data Cr Data 00 64 Contrast 0 100 Acknowledgment g Set ID OK NG Data x 07 Brightness Command k h Adjusts the screen brightness Transmission k h Set ID Data Cr Data 00 64 Brightness 0 100 Acknowledgment h Set ID OK NG Data x 08 Sharpness Command k k Adjusts th...

Page 110: ... day values and Auto Time Transmission 1 f a Set ID Data1 Data2 Data3 Cr 2 f a Set ID 0 0 Data1 Cr 1 When setting Clock 1 year month day Data1 00 2010 Data2 01 0C January December Data3 01 1F 1 31 The minimum and maximum values for Data1 differ depending on the product s release year Enter fa Set ID ff to view Clock 1 year month day settings 2 When Setting Auto Time Data1 00 Auto 01 Manual To view...

Page 111: ... Chinese Mandarin 11 Japanese 12 Chinese Cantonese 13 Arabic 14 Turkish Acknowledgment i Set ID OK NG Data x Some languages may not be available for all models 21 Default Settings Command f k Executes Reset Initialize Screen can only be executed in RGB input mode Transmission f k Set ID Data Cr Data 00 Picture Reset 02 Reset to Initial Settings Acknowledgment k Set ID OK NG Data x This feature may...

Page 112: ...ct Transmission f z Set ID Data Cr Data FF Check the software version Acknowledgment z Set ID OK NG Data x 27 White Balance Red Gain Command j m Adjusts the red gain value for white balance Transmission j m Set ID Data Cr Data 00 FE Red Gain 0 254 FF Checks red gain value Acknowledgment m Set ID OK NG Data x 28 White Balance Green Gain Command j n Adjusts the green gain value for white balance Tra...

Page 113: ...gment z Set ID OK NG Data x 33 Backlight Command m g Adjusts the backlight brightness Transmission m g Set ID Data Cr Data 00 64 Backlight 0 100 Acknowledgment g set ID OK NG Data x 34 SCREEN OFF Command k d Turns off off the screen Transmission k d Set ID Data Cr Data 00 Screen On 01 Screen Off Acknowledgment d Set ID OK NG Data x This feature may not be available for all models 35 Tile Mode Comm...

Page 114: ...y the part of the image that would normally be displayed in the gap between the monitors is omitted Transmission d j Set ID Data Cr Data 00 Off 01 On Acknowledgment j Set ID OK NG Data x This feature may not be available for all models 39 DPM Command f j Sets the DPM Display Power Management function Transmission f j Set ID Data Cr Data 00 Off 04 1 minute 05 3 minutes 06 5 minutes 07 10 minutes Ac...

Page 115: ... may vary depending on the model The data number depends on the number of supported input signals This feature operates as the last input and supports data in DTV format 44 Remote Control Key Lock Command t p Configures the settings of the product s remote control key Transmission t p Set ID Data Cr Data 00 Unlocks all keys 01 Locks all keys except Power key 02 Locks all keys Acknowledgment p Set ...

Page 116: ... are rendered NG Data 16 for checking the humidity value Data 1 0 100 Reads the RH value of the current humidity indicated as a Hex value Data 17 for checking the value of the intensity of illumination Data 1 1 1000 Reads the Lux value of the current intensity of illumination indicated as a Hex value Data 18 for checking the status value of the slope of the product Data 1 00 0 degrees 01 90 degree...

Page 117: ...ary settings and views information about the current network If Data1 is 80 Data2 00 Auto 01 Manual FF Views the temporary IP mode Auto Manual subnet mask and gateway If Data2 is 01 Manual Data3 Manual IP address Data4 Subnet mask address Data5 Gateway address If Data1 is 81 Data2 DNS address FF Displays the temporary DNS address If Data1 is 82 Data2 80 Applies the temporary IP mode Auto Manual su...

Page 118: ... LAN Daisy Chain Transmission s n Set ID 8 4 Data Cr Data 00 Off 01 On Acknowledgment n Set ID OK NG 8 4 Data x This feature may not be available for all models 51 Power On Status Command t r Sets the Power On status of the monitor Transmission t r Set ID Data Cr Data 00 LST Last Status 01 STD Standby 02 PWR Power On Acknowledgment r Set ID OK NG Data x 52 Wired Wake On LAN Command f w Selects a W...

Page 119: ...htness schedule s data F5 Reads the 5th brightness schedule s data F6 Reads the 6th brightness schedule s data 2 FF Reads all stored lists 3 e1 to e6 Deletes one index e0 Deletes all indexes E0 Deletes all brightness schedules E1 Deletes the 1st brightness schedule E2 Deletes the 2nd brightness schedule E3 Deletes the 3rd brightness schedule E4 Deletes the 4th brightness schedule E5 Deletes the 5t...

Page 120: ...mand x d Controls the aspect ratio of Multi Screen Transmission x d Set ID Data1 Data2 Cr Data1 01 Controls the Main input 02 Controls the Sub1 input 03 Controls the Sub2 input 04 Controls the Sub3 input Data2 00 Full Screen 01 Original Acknowledgment d Set ID OK NG Data1 Data2 x This feature may not be available for all models 63 SCREEN OFF Multi screen Command x e Turns on off each screen in the...

Page 121: ... 9 9 Data x This feature may not be available for all models 69 Holiday Setting Command s n 9b Sets holidays Transmission 1 s n Set ID 9 b Data1 Data2 Data3 Data4 Data5 Data6 Cr 2 s n Set ID 9 b Data1 Data2 Cr 3 s n Set ID 9 b Data1 Cr 1 Setting a Holiday Data1 Start year 00 2010 Data2 Start month 01 0c January December Data3 Start date 01 1F 01 31 Data4 For how long from the start year month date...

Page 122: ...NG 9 b Data1 x This feature may not be available for all models 70 ISM Method Command s n 9c Sets UPnP mode Transmission s n Set ID 9 c Data Cr Data 00 Off 01 On Acknowledgment n Set ID OK NG 9 c Data x This feature may not be available for all models Changing UPnP mode results in a reboot 71 Home Dashboard Lock Command s n 9d Sets Home Dashboard Lock Transmission s n Set ID 9 d Data Cr Data 00 Ho...

Page 123: ...vailable for all models 75 See Backup via Storage Command s n a1 Sets Backup via Storage Transmission 1 s n Set ID a 1 Data1 Cr 2 s n Set ID a 1 Data1 Data2 Cr 1 Disabling Backup via Storage Data1 00 Off 2 Setting Backup via Storage to Auto Data1 01 Auto Data2 01 30 minute 02 End time 03 End time 04 End time 3 Setting Backup via Storage to Manual Data1 02 Manual 4 Setting Backup via Storage to Sup...

Page 124: ...and s n a5 Sets the Natural Size feature Transmission s n Set ID a 5 Data Cr Data 00 64 Natural Size 0 100 Acknowledgment n Set ID OK NG a 5 Data x This feature may not be available for all models 80 Play Saved Internal Media Command s n a8 Plays media files saved on internal storage Internal storage media videos and images stored on the monitor s internal storage after being exported via Contents...

Page 125: ...5 Apply to all inputs Command n 52 Apply the video mode and low value of the current input to the same video value of all inputs Transmission s n Set ID 5 2 Data Cr Data 01 Apply Acknowledgment n Set ID OK NG 5 2 Data x This feature may not be available for all models Other commands do not work for a certain time after applying 86 Timer Power On Scheduling Command f d Sets On Timer settings Transm...

Page 126: ...the 4th Timer Power Off s data F5 Reads the 5th Timer Power Off s data F6 Reads the 6th Timer Power Off s data F7 Reads the 7th Timer Power Off s data 2 e1h to e7h Deletes one index e0h Deletes all indexes E0 Delete all Timer Power Off s E1 Delete the 1st Timer Power Off E2 Delete the 2nd Timer Power Off E3 Delete the 3rd Timer Power Off E4 Delete the 4th Timer Power Off E5 Delete the 5th Timer Po...

Page 127: ...ch to Acknowledgment n Set ID OK NG 7 6 Data x This feature may not be available for all models 91 Change Setid Command j x Changes and checks Setid 1 When it is a general LED model Transmission j x Set ID Data1 Data2 Cr Data1 Data2 00 01 03 e8 1 1000 Acknowledgment x Set ID OK NG Data1 Data2 x 2 When it is another model read only Transmission j x Set ID Data Cr Data FF Check the value of Setid Th...

Page 128: ...by input Transmission s n Set ID b 1 Data1 Data2 Cr Data1 90 HDMI1 91 HDMI2 92 OPS HDMI3 DVI D 95 OPS DVI D 96 HDMI3 DVI D 97 HDMI3 HDMI2 DVI D 98 OPS 99 HDMI2 OPS C0 DISPLAYPORT C1 DISPLAYPORT USB C C2 HDMI3 C3 HDBaseT Data2 00 DTV 01 PC Acknowledgment n Set ID OK NG b 1 Data1 Data2 x This feature may not be available for all models 97 PC OPS Power Control Command s n 8b It sets the OPS PC Power ...

Page 129: ...ata4 Data5 Data6 Data7 x Data 1 00 64 Backlight PWM figure 0 100 Data 2 00 ff The upper 1 byte of the value measured by the CA210 Data 3 00 ff The lower 1 byte of the value measured by the CA210 The CA210 measurement is Hex 0000 ffff Decimal 0 65535 Data 4 00 ff The upper 1 byte of the value measured by BLU 1 Sensor Data 5 00 ff The lower 1 byte of the value measured by BLU 1 Sensor Data 6 00 ff T...

Page 130: ... USB2 to HDBaseT Command s n c3 Sets USB2 to HDBaseT Transmission s n Set ID c 3 Data Cr Data 00 Off 01 On Acknowledgment n Set ID OK NG c 3 Data x This feature may not be available for all models 109 Change Password Command s n a7 Changes password Transmission s n Set ID a 7 Data1 Data2 Data3 Data4 Data5 Data6 Data7 Data8 Data9 Data10 Data11 Data12 Cr Data 1 6 0 9 Previously set password Data 7 1...

Page 131: ... 95 111 Color Calibration Command s n d6 Selects Color Calibration Transmission s n Set ID d 6 Data Cr Data 00 Off 01 On Acknowledgement n Set ID OK NG d 6 Data x It may not be supported depending on the model ...

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