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LG 38CB99, Owner'S Manual

The LG 38CB99 offers users an immersive viewing experience with its expansive 38-inch display. To help you make the most of this remarkable monitor, we provide the LG 38CB99 Service Manual for free download. Unlock the full potential of your device by downloading the manual from our website.

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28

ENGLISH

User Settings

Menu Settings

1 

To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the 

Menu

.

2 

Configure the options by moving the joystick up/down/left/right.

3 

To return to the upper menu or set other menu items, move the joystick to 

 

or by pressing (  / Ok).

4 

If you want to exit the OSD menu, move the joystick to 

 

until you exit.

 •

When you enter the menu, instructions on how to use the button will appear in the bottom right corner of the screen.

Quick Settings

Input

Picture

Sound

General

Summary of Contents for 38CB99

Page 1: ...ith LED backlights Please read this manual carefully before operating your set and retain it for future reference 38UC99 38CB99 OWNER S MANUAL IPS LED Monitor LED Monitor www lg com Copyright ⓒ 2017 LG Electronics Inc All Rights Reserved ...

Page 2: ...k Detaching the Stand Body Installing the Wall Mount Plate Installing on the Wall USING THE MONITOR 20 Connecting to a PC 20 HDMI Connection DisplayPort Connection USB C connection Connecting AV Devices 23 HDMI Connection Connecting Peripherals 23 USB Cable connection Connecting Headphones Service only port 25 USER SETTINGS 26 Activating the Main Menu 26 Main Menu Features User Settings 28 Menu Se...

Page 3: ...ESA VESA logo DisplayPort compliance logo and DisplayPort compliance logo for dual mode source devices are all registered trademarks of the Video Electronics Standards Association The SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum Inc The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by LG Electronics I...

Page 4: ...roduct If there are any missing components contact the retailer where you purchased the product Note that the product and related components may look different from those shown here CD Owner s Manual Software Guides Cards Power Cord AC DC Adapter HDMI Cable DisplayPort Cable Stand Base Cable Holder Stand Body USB C C Cable USB C A Gender ...

Page 5: ...rchase optional accessories visit an electronics store or an online shopping site or contact the retailer from which you purchased the product The power cord provided may differ depending upon the region Supported Drivers and Software Check the drivers and software supported by your product and refer to the manuals on the CD enclosed in the product package Drivers and Software Installation Priorit...

Page 6: ... joystick button or moving it left right with your finger Basic Functions Power on Press the joystick button once with your finger to turn on the monitor Power off Press and hold the joystick button once with your finger to turn off the monitor Volume Control You can control the volume by moving the joystick button left right NOTE The joystick button is located at the bottom of the monitor ...

Page 7: ...7 ENGLISH Input Connector ...

Page 8: ...ble This may result in damage to the screen or some of the pixels used to create images Moving and Lifting the Monitor When moving or lifting the monitor follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation regardless of its shape or size Place the monitor in the original box or packing material before attempting to move it Before movin...

Page 9: ...the monitor panel without the stand base its joystick button may cause the monitor to become unstable and fall resulting in damage to the monitor or human injury In addition this may cause the joystick button to malfunction ...

Page 10: ...10 ENGLISH Installing the Monitor Assembling the Stand 1 CAUTION To protect the screen place the screen face down on the screen pad which is inside the box 2 ...

Page 11: ...11 ENGLISH 3 Stand Body Cable Holder Assemble the Cable Holder Stand Base or 4 5 ...

Page 12: ...ge caused in this way will not be covered by the product warranty Do not carry the monitor upside down by just holding the base This may cause the monitor to fall off the stand and could result in personal injury When lifting or moving the monitor do not touch the monitor screen The force applied to the monitor screen may cause damage to it Installing on a Table 1 Lift the monitor and place it on ...

Page 13: ... on the monitor CAUTION Unplug the power cord before moving or installing the monitor There is risk of electric shock Cautions When Connecting Power Cord 100 240 V Make sure to use the power cord that is provided in the product package and connect it to a grounded power outlet If you need another power cord please contact your local dealer or the nearest retail store ...

Page 14: ... 3 inches WARNING When adjusting the screen height do not place your hand on the stand body to avoid injury to your fingers Adjusting the Angle 1 Place the monitor mounted on the stand base in an upright position 2 Adjust the angle of the screen The angle of the screen can be adjusted forward or backward from 5 to 15 for a comfortable viewing experience 5 15 Front Rear ...

Page 15: ...part of the monitor s frame as illustrated below 5 15 Be careful not to touch or press the screen area when adjusting the angle of the monitor 5 15 NOTE The left or right side of the monitor head can be slightly rotated up or down up to 3 Adjust the horizontal level of the monitor head Monitor head ...

Page 16: ...rity system is located at the bottom of the monitor For more information on installation and usage refer to the Kensington lock owner s manual or visit the website at http www kensington com Connect the monitor to a table using the Kensington security system cable NOTE The Kensington security system is optional You can obtain optional accessories from most electronics stores ...

Page 17: ...down To protect the monitor panel screen cover the surface with a soft cloth or the monitor protection pad included in the product package 2 Remove the four screws tightened on the back of the monitor 3 Place the wall mount plate onto the monitor and align it with the screw holes 4 Tighten the four screws using a screwdriver to fix the plate to the monitor NOTE The wall mount plate is sold separat...

Page 18: ... 100 mm 3 9 inches 100 mm 3 9 inches 100 mm 3 9 inches To install the monitor to a wall attach a wall mounting bracket optional to the back of the monitor Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall 1 If you use screws longer than the standard length it may damage the inside of the product 2 A non VESA standard screw may damage the product and cause th...

Page 19: ... ceiling or on a slanted wall may result in the monitor falling off which could lead to injury Use an authorized LG wall mount and contact the local dealer or qualified personnel Applying excessive force when tightening screws may cause damage to the monitor Damage caused in this way will not be covered by the product warranty Use the wall mounting bracket and screws that conform to VESA standards...

Page 20: ...onnecting the power cord to the outlet use a grounded 3 hole power strip or a grounded power outlet The monitor may flicker when turned on in an area where the temperature is low This is normal Sometimes red green or blue spots may appear on the screen This is normal Connecting to a PC This monitor supports the Plug and Play feature Plug and Play A feature that allows you to add a device to your c...

Page 21: ...tion error may occur Recommended HDMI cable types High Speed HDMI TM cable High Speed HDMI TM cable with Ethernet DisplayPort Connection Transmits digital video and audio signals from your PC to the monitor Connect the monitor to your PC using the DisplayPort cable as shown in the illustration below DP OUT NOTE There may be no video or audio output depending on the DP DisplayPort version of the PC...

Page 22: ...then select the input option from the input menu USB C C cable NOTE PD Power Delivery DP Alternate Mode DP over USB C and USB Data are supported via USB C Port Features may not work properly depending on the connected device s specifications and the environment USB C port is not for the Monitor Power source but for a PC power source Connect Adapter to supply power to the Monitor sold separately US...

Page 23: ...y issues Use a certified cable with the HDMI logo attached If you do not use a certified HDMI cable the screen may not display or a connection error may occur Recommended HDMI cable types High Speed HDMI TM cable High Speed HDMI TM cable with Ethernet Connecting Peripherals USB Cable connection The USB port on the product functions as a USB hub Please connect the USB C C cable or USB C C cable USB...

Page 24: ...uses its own driver may not be recognized Some USB devices may not be supported or may not work properly It is recommended to use a USB hub or hard disk drive with power supplied If the power supply is not adequate the USB device may not be recognized properly Connecting Headphones Connect peripherals to the monitor via the headphones port Connect as illustrated sold separately NOTE Peripheral dev...

Page 25: ...25 ENGLISH Service only port The port is used only for Service ...

Page 26: ...ain menu Holding down the button to turn off the monitor You can turn off the monitor this way at any time including when the OSD is on Main menu disabled Adjusts the monitor volume level Main menu enabled Enters the Input features Main menu disabled Adjusts the monitor volume level Main menu enabled Enters the Menu feature Main menu disabled Displays the information on the current input Main menu...

Page 27: ... Exit Main Menu Description Input Sets input mode Power Off Turns off the monitor Menu Configures the screen settings Bluetooth Audio Reconnects to previously connected Bluetooth devices or disconnects from already connected Bluetooth devices Exit Exits the main menu ...

Page 28: ...s by moving the joystick up down left right 3 To return to the upper menu or set other menu items move the joystick to or by pressing Ok 4 If you want to exit the OSD menu move the joystick to until you exit When you enter the menu instructions on how to use the button will appear in the bottom right corner of the screen Quick Settings Input Picture Sound General ...

Page 29: ...audio from the connected input or Bluetooth device Bluetooth Audio Reconnects to previously connected Bluetooth devices or disconnects from already connected Bluetooth devices Input Main Input List Selects the input mode Aspect Ratio Adjusts the aspect ratio of the screen PBP Displays the screens of two input modes on one monitor Main Sub Screen Change Toggles between the main screen and sub scree...

Page 30: ...olor Temp Red Green Blue and Six Color Screen Off Turns off the monitor s backlight and plays only the audio from the connected input or Bluetooth device Picture Reset Returns picture to the default settings Sound Adjusts the Volume and Bluetooth Audio Mode General Sets Language SMART ENERGY SAVING Power LED Automatic Standby HDMI Compatibility Mode DisplayPort 1 2 Quick Charge OSD Lock and Reset ...

Page 31: ...ure the options following the instructions that appear in the bottom right corner 4 To return to the upper menu or set other menu items move the joystick to or by pressing Ok 5 If you want to exit the OSD menu move the joystick to until you exit Quick Settings Quick Settings Brightness 100 Contrast 70 Input Volume 30 Screen Off Picture Bluetooth Audio Off Sound General Exit Move Ok ...

Page 32: ...oth Audio depend on the monitor s OSD volume Screen Off Turns off the monitor s backlight and plays only the audio from the connected input or Bluetooth device The audio continues to play even after the screen turns off NOTE To turn the screen back on press the joystick button on the bottom of the monitor Bluetooth Audio Reconnects to previously connected Bluetooth devices or disconnects from alre...

Page 33: ...e instructions that appear in the bottom right corner 4 To return to the upper menu or set other menu items move the joystick to or by pressing Ok 5 If you want to exit the OSD menu move the joystick to until you exit Input HDMI1 Quick Settings Input Main Input List Picture Aspect Ratio Full Wide Sound PBP Main Sub Screen Change General Main Sub Sound Change Auto Input Switch On Exit Move Ok ...

Page 34: ...an aspect ratio of 21 9 including the black box at the bottom for subtitles at 1080p NOTE The display may look the same for Full Wide Original and 1 1 options at the recommended resolution 3840 x 1600 There is no 1 1 Cinema1 Cinema2 menu on FreeSync Mode Go to Picture Game Adjust FreeSync to set FreeSync On or Off PBP Displays the screens of two input modes on one monitor Main Sub Screen Change To...

Page 35: ...spect ratio of the video signal input on the PBP screen Sub Aspect Ratio Full Wide Displays the video to fit the PBP screen regardless of the video signal input Original Displays the video in the aspect ratio of the video signal input on the PBP screen PBP You can disable the feature that displays images from two input modes simultaneously on one monitor Main Sub Screen Change Toggles between the ...

Page 36: ...ons following the instructions that appear in the bottom right corner 4 To return to the upper menu or set other menu items move the joystick to or by pressing Ok 5 If you want to exit the OSD menu move the joystick to until you exit Picture Quick Settings Picture Mode Custom Picture Adjust Input Game Adjust Color Adjust Picture Screen Off Picture Reset Sound General Exit Move Ok ...

Page 37: ...This mode sets the brightness to a lower level than Dark Room 1 Color Weakness This mode is for users who cannot distinguish between red and green It enables users with color weakness to easily distinguish between the two colors FPS Game 1 This mode is optimized for FPS games FPS Game 2 It has a higher Black Stabilizer value than FPS Game 1 It is suitable for very dark FPS games RTS Game This mode...

Page 38: ...or images with less movement Off Displays in the most common setting Disables SUPER RESOLUTION NOTE Because this is a function to increase the sharpness of low resolution pictures it is not recommended to use the function for normal text or for desktop icons Doing so may result in unnecessarily high sharpness Black Level Sets the offset level for HDMI only Offset as a reference for a video signal ...

Page 39: ...onse time to low Off Does not use the response time improvement feature FreeSync Provides seamless and natural images by synchronizing the vertical frequency of the input signal with that of the output signal CAUTION Supported Interface DisplayPort Supported Graphic Card A graphic card that supports AMD s FreeSync is necessary Supported Version Make sure to update the graphic card to the latest dr...

Page 40: ...ur Reduction On This mode minimizes motion blur in fast moving videos This function only works for frame rates vertical frequency of 75 Hz To take full advantage of this function select 3840 x 1600 75 Hz for DisplayPort DP or HDMI inputs before enabling 1ms Motion Blur Reduction This function is available for 75 Hz only Off Turns 1ms Motion Blur Reduction Mode off NOTE To reduce motion blur bright...

Page 41: ... You can customize the picture color using Red Green and Blue colors Green Blue Six Color Meets the user requirements for colors by adjusting the hue and saturation of the six colors red green blue cyan magenta and yellow and then saving the settings Hue Adjusts the tone of the screen colors Saturation Adjusts the saturation of the screen colors The lower the value the less saturated and brighter ...

Page 42: ...stick 3 Configure the options following the instructions that appear in the bottom right corner 4 To return to the upper menu or set other menu items move the joystick to or by pressing Ok 5 If you want to exit the OSD menu move the joystick to until you exit Sound Quick Settings Volume 30 Bluetooth Audio Off Input Picture Sound General Exit Move Ok ...

Page 43: ... for Bluetooth Audio depend on the monitor s OSD volume Bluetooth Audio On Connects to a previously connected Bluetooth device Off Disconnects from an already connected Bluetooth device NOTE If there is no input signal while a Bluetooth device is connected a message is displayed for 10 minutes If there is no input signal while a Bluetooth device is streaming the monitor will not enter the power sa...

Page 44: ...ar in the bottom right corner 4 To return to the upper menu or set other menu items move the joystick to or by pressing Ok 5 If you want to exit the OSD menu move the joystick to until you exit General Quick Settings Language English SMART ENERGY SAVING Low Input Power LED Off Automatic Standby Off Picture HDMI Compatibility Mode Off DisplayPort 1 2 Enable Sound Quick Charge Off OSD Lock Off Gener...

Page 45: ...rns on automatically Off The power LED turns off Automatic Standby Feature that automatically turns off the monitor when there is no movement on the screen for a period of time You can set a timer for the auto off function Off 4 H 6 H and 8 H HDMI Compatibility Mode HDMI Compatibility Mode feature can recognize the legacy equipment that does not support HDMI 2 0 On Enables HDMI Compatibility Mode ...

Page 46: ...figuration and adjustment of menus On Enables OSD Lock Off Disables OSD Lock NOTE All features are disabled except Brightness Contrast Volume in Quick Settings Input and OSD Lock in General Reset Do you want to reset your settings No Cancel the reset Yes Restores the default settings NOTE Saving Data depends on the Panel These values vary by panel and vendor If the option of SMART ENERGY SAVING is...

Page 47: ...layed This occurs when signals transferred from the PC graphic card are out of the horizontal or vertical frequency range of the monitor Please see the Product Specification section of this manual to set the appropriate frequency Is the No Signal message being displayed This is displayed when the signal cable between the PC and the monitor is missing or disconnected Check the cable and reconnect i...

Page 48: ...display one horizontal line is called the horizontal cycle If 1 is divided by the horizontal interval the result is the number of horizontal lines displayed per second This is called horizontal frequency and is represented by kHz Check if the graphic card s resolution or frequency is within the range allowed by the monitor and set it to the recommended optimal resolution Control Panel Display Sett...

Page 49: ...Or you can also download the driver from our web site http www lg com Make sure to check if the graphic card supports Plug and Play function No sound from the headphone port Are images displayed using DP DisplayPort or HDMI input without sound Make sure that the headphone port connections are made properly Try increasing the volume with the joystick Set the audio output of the PC to the monitor yo...

Page 50: ... Hz Recommended Resolution 3840 x 1600 60 Hz Video Signal Horizontal Frequency 30 kHz to 125 kHz Vertical Frequency 56 Hz to 75 Hz Synchronization Separate Sync Input Connector H P HDMI IN 1 2 DP DisplayPort IN USB 1 2 USB C Power Sources Power Rating 19 V 7 7 A Power Consumption Typical Operating Mode 70 W Typical USB excluded Outgoing condition 48 W ENERGY STAR standard Sleep Mode 1 2 W Off Mode...

Page 51: ... 5 mm 35 3 inches x 15 5 inches x 3 6 inches Weight Without Packaging With Stand 9 3 kg 20 5 lbs Without Stand 7 7 kg 16 9 lbs Specifications are subject to change without notice The Operating Mode of Power Consumption is measured with LGE test standard Full White pattern Maximum resolution The Power Consumption level can be different by operating condition and monitor setting The Operating Mode o...

Page 52: ... 640 x 480 31 469 59 94 800 x 600 37 879 60 317 1024 x 768 48 363 60 0 1152 x 864 54 347 60 05 1280 x 720 45 60 1280 x 1024 63 981 60 02 1600 x 900 60 00 60 00 1680 x 1050 65 29 59 954 1920 x 1080 67 50 60 1920 x 1080 83 894 74 973 3440 x 1440 88 82 59 97 3440 x 1440 110 77 75 05 3840 x 1600 50 39 29 99 3840 x 1600 102 23 59 99 3840 x 1600 128 69 75 ...

Page 53: ...ED Color On Mode White For a few seconds Sleep Mode White Blinking Off Mode Off Wireless module WB1NP6 Specifications Bluetooth Frequency range Output power Max 2400 to 2483 5 MHz 10 dBm As band channels can vary per country the user cannot change or adjust the operating frequency This product is configured for the regional frequency table For consideration of the user this device should be instal...

Page 54: ...edia shipping and handling upon email request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product This device meets the EMC requirements for home appliances Class B and is intended for home usage This device can be used in all regions Read the owner s manual CD carefully and keep it at hand Please note that the label attached to the product ...

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