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35

ENG

ENGLISH

TROUBLESHOOTING

 

y

y

Check if the video card's resolution or frequency is within the range allowed by the monitor and set to 
the recommended (optimal) resolution in 

Control Panel > Display > Settings

.

y

y

Failing to set the video card to the recommended (optimal) resolution may result in blurred text, a 
dimmed screen, a truncated display area or misalignment of the display.

y

y

The configuration procedure may differ depending on your computer and/or operating system. Also, 
some video cards may not support certain resolutions. If this is the case, contact the manufacturer of 
the computer or video card for assistance.

y

y

Some video cards may not support the 2560x1080 resolution.  
If the resolution cannot be displayed, contact the manufacturer of your video card.

NOTE

The display color is abnormal.

Does the display appear discolored 

(16 color)?

 

y

Set the color to 24 bit (true color) or higher. In Windows, go to Control 
Panel > Display > Settings > Color Quality.

Does the display color appear un-

stable or in monochrome?

 

y

Check if the signal cable is connected properly. Reconnect the cable 
or reinsert the PC's video card.

Are there spots on the screen?

 

y

When using the monitor, pixilated spots (red, green, blue, white or 
black) may appear on the screen. This is normal for the LCD screen. 
It is not an error nor is it related to the monitor's performance.

Summary of Contents for 29EA73

Page 1: ...www lg com Owner s Manual IPS LED MONITOR LED MONITOR 29EA73 29EB73 Please read the safety information carefully before using the product IPS LED Monitor LED Monitor Model List ENGLISH ...

Page 2: ...WARNING This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling ...

Page 3: ...ecting to a PC 18 DVI connection 19 DisplayPort connection 19 HDMI connection 20 Connecting to AV Devices 20 HDMI connection 20 Connecting to External Devices 20 Smartphone MHL connection 21 USB cable PC connection 22 Headphone port connection 23 INSTALLING LG MONITOR SOFTWARE 26 CUSTOMIZING SETTINGS 26 Activating the Main Menu 27 Customizing settings 27 Menu Settings 28 Ratio Settings 29 Func Set...

Page 4: ...HDMI High Definition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries VESA VESA logo Display Port Compliance Logo and Display Port Compliance Logo for dual mode source are all registered trademarks of the Video Electronics Standards Association ...

Page 5: ...components y y Note that the components may look different from those shown here y y Without prior notice all information and specifications in this manual are subject to change to im prove the performance of the product y y To purchase optional accessories visit an electronics store or online shopping site or contact the retail store where you purchased the product y y The DisplayPort cable may n...

Page 6: ...MI 2 MHL AUDIO IN PC 5 V 0 9 A 5 V 0 5 A 5 V 0 9 A DC IN 19 V DP IN H P USB IN 1 USB IN 2 USB IN 3 USB UP Component and Button Description Power Indicator y y On power is on y y Off power is off Touch buttons on the bottom of the monitor Ports Power Button 29EA73 ...

Page 7: ...IN HDMI 1 HDMI 2 MHL AUDIO IN PC 5 V 0 9 A 5 V 0 5 A 5 V 0 9 A DC IN 19 V DP IN H P USB IN 1 USB IN 2 USB IN 3 USB UP PBP Power Indicator y y On power is on y y Off power is off Touch buttons on the bottom of the monitor Ports Power Button 29EB73 ...

Page 8: ...ate images y y It is advisable to place the monitor in the original box or packing material before at tempting to move it y y Before moving or lifting the monitor discon nect the power cord and all cables y y Hold the top and bottom of the monitor frame firmly Do not hold the panel itself y y When holding the monitor the screen should face away from you to prevent it being scratched y y When movin...

Page 9: ...2 Check the direction of the stand body front back and then mount the stand body onto the stand hinge 1 Place the screen face down 29EA73 Applying excessive force when tightening the screws may cause damage to the moni tor Damage caused in this way will not be covered by the product warranty CAUTION 4 Fix the stand base to the stand body Using a coin turn the screws in the stand base clock wise St...

Page 10: ...d Base 1 Place the screen face down 29EB73 3 Insert the stand base into the hook of the stand body 4 Fix by turning the screw to the right with a coin Stand Body Stand Body 2 Put the stand body on the monitor aligning with holes for fixing screws and fix two screws to the holes to assemble the stand body and the monitor together ...

Page 11: ...ry the monitor upside down by just holding the stand base This may cause the monitor to fall off the stand and could result in personal injury y y When lifting or moving the monitor do not touch the monitor screen Applying force or pressure may damage the monitor screen Instead hold the stand body or the plastic frame of the product CAUTION 1 Place the screen face down 29EA73 Stand Body 3 Open the...

Page 12: ...may dif fer from the actual product y y Do not carry the monitor upside down as this may cause it to fall off its stand and result in damage or injury y y To avoid damaging the screen when lifting or moving the monitor only hold the stand or the plastic cover This avoids putting unnec essary pressure on the screen CAUTION 2 Turn the screw to the left using a coin Detach the stand base 1 2 3 Remove...

Page 13: ...ll to ensure sufficient ventilation 2 Connect the adapter to the monitor then plug the power cord into the power outlet 3 Press the Power button on the bottom of the monitor to turn it on y y Unplug the power cord prior to moving or installing the monitor There is risk of electric shock CAUTION 10 cm 10 cm 10 cm 10 cm 29EA73 29EA73 29EB73 29EB73 10 cm 10 cm 10 cm 10 cm ...

Page 14: ...back of the stand body and then pull out the locking pin while pressing the head down ward 3 The height can be adjusted up to 110 0 mm y y Do not put your fingers or hand between the screen and the base chassis when adjusting the screen s height Tape Locking Pin Stand Body CAUTION WARNING 110 0 mm Head Locking pin 1 Stand the monitor assembled with the stand base in an upright position 29EB73 ...

Page 15: ...o avoid injury to the fingers when adjusting the screen do not hold the lower part of the monitor s frame as illustrated below y y Be careful not to touch or press the screen area when adjusting the angle of the monitor WARNING 5 20 y y As shown in the picture be careful not to let the USB bump into the stand when you adjust the monitor s angle with the USB inserted NOTE Front Side Rear Side 29EB7...

Page 16: ...ington lock is located at the rear of the monitor For more information on installation and usage refer to the Kensington lock user manual or visit the website at http www kensington com Connect the monitor to the table with the Kensing ton lock cable y y Use of the Kensington lock is optional The accessories can be purchased at your local electronics store NOTE 29EA73 29EB73 ...

Page 17: ...urely fixed to the monitor and to the wall 1 Use the screws and wall mounting bracket that comply with the VESA standard 2 Screws which are longer than the standard length may damage the inside of the monitor 3 A non VESA standard screw may damage the product and cause the monitor to fall LG Elec tronics is not liable for any accidents relating to the use of non standard screws 4 The monitor is VE...

Page 18: ...uct warranty y y Use the wall mounting bracket and screws that conform to the VESA standard Dam age caused by the use or misuse of inap propriate components will not be covered by the product warranty y y Use the screws specified by the VESA stan dard y y The wall mount kit includes the installation guide and all necessary parts y y The wall mounting bracket is optional The accessories can be purc...

Page 19: ...nged period of time This may cause image distortion y y Do not display a still image on the screen for a prolonged period of time This may cause image retention If possible use the screen saver CAUTION y y When connecting the power cord to the out let use a grounded 3 hole multi socket or a grounded power outlet y y The monitor may flicker when turned on in an area of low temperature This is norma...

Page 20: ... 0 5 A 5 V 0 9 A DP IN H P USB IN 1 USB IN 2 USB IN 3 USB UP HDMI connection Transmits the digital video and audio signals from your PC and A V devices to the monitor Connect your PC and AV device to the monitor with the HDMI cable as illustrated below Press the menu button and then select the input option from the input menu sold separately y y HDMI PC may cause device compatibility issues y y Us...

Page 21: ...one on the monitor by connecting the monitor to your smartphone Connect the smart phone to the HDMI2 MHL port of the monitor using the supplied MHL signal cable and switch the input by pressing the input button on the monitor DP OUT DVI D IN HDMI 1 HDMI 2 MHL AUDIO IN PC 5 V 0 9 A 5 V 0 5 A 5 V 0 9 A DP IN H P USB IN 1 USB IN 2 USB IN 3 USB UP DVI D IN HDMI 1 HD AUDIO IN PC 5 V 0 9 A 5 V 0 5 A 5 V...

Page 22: ...hen Using a USB Device y y A USB device with an automatic recognition program installed or using its own driver may not be recognized y y Some USB devices may not be supported or may not work properly y y It is recommended to use a USB hub or hard disk drive with power supplied If the power supply is not adequate the USB device may not be recognized properly CAUTION sold separately HDMI 2 MHL 5 V ...

Page 23: ...H P USB IN 1 USB IN 2 USB IN 3 USB UP HDMI 2 MHL 5 V 0 9 A AUDIO IN 5 V 0 9 A 5 V 0 5 A H P USB IN 1 USB IN 2 USB IN 3 USB UP Headphone port connection Use the headphone port to connect a peripheral device to the monitor Connect as illustrated y y Depending on the audio settings of the PC and external device headphone and speaker functions may be limited NOTE y y For an angle plug earphone it is d...

Page 24: ... Service Pack 1 or higher is required for Window 7 3 Follow the instructions to proceed with the installation 4 Check I accept the terms of the agreement on the License Agreement screen and then click the Next button y y Screen Split This program automatically splits the program window as desired y y True Color Finder This program calibrates the precise color output of the monitor to suit your nee...

Page 25: ...he program you selected on the Select Features page will install automatically 9 When the installation is complete restart your system 7 If the TUSB3410 driver has not been installed it will install automatically Select Install this driver software anyway I if the Windows security message is displayed as below ...

Page 26: ...ore it in an environment with too low high temperature and high humidity y y If any third party calibration application is already installed on your PC the image qual ity may be affected by a conflict between the two applications For the best performance it is recommended to uninstall the other cali bration application y y To use the True Color Finder function you must purchase the supported calib...

Page 27: ...menu If the menu is enabled Goes to the previous screen when the button is pressed exits the OSD menu when the button is pressed and held for over 3 seconds If the menu is disabled Adjusts the volume level of the monitor If the menu is enabled Left directional key If the menu is disabled Adjusts the volume level of the monitor If the menu is enabled Right directional key OK PBP If the menu is enab...

Page 28: ...ghtness Adjusts the color contrast and brightness of the screen Contrast Volume Adjusts the volume NOTE y y Selecting the OK PBP button in the Volume menu will enable disable the Mute function Input Selects the current input mode Ratio Adjusts the screen ratio Func Adjusts ECO calibration and picture modes PBP Displays the screens of two input modes on one monitor Picture Adjusts the sharpness bla...

Page 29: ... 1 1 The aspect ratio is not adjusted from the original Back Moves to the previous OSD screen Exit Exits the OSD menu Ratio Settings 1 To view the Menu OSD press the Menu button at the bottom of the monitor 2 Press or to go to Ratio 3 Press OK PBP to select Ratio 4 Use the or buttons to set the options 5 Select to exit the OSD menu To return to the upper menu or set other menu items use the Menu b...

Page 30: ... screen to improve the visual effects of a video Game Optimizes the screen for gameplay AV Mode Custom Allows the user to adjust each element The color mode of the main menu can be adjusted Standard Optimizes the screen to display normal picture quality VIVID 1 Optimizes the screen for vivid visual effects VIVID 2 Optimizes the screen for more vivid visual effects Cinema Optimizes the screen to im...

Page 31: ...and sub screen in PIP mode Sub Full Converts the sub screen of PBP mode to the wide screen Ratio Adjusts the aspect ratio of the main screen or sub screen Main Wide Displays the video to fit the PBP screen regardless of the video signal input Original Displays the video in the input video signal aspect ratio on the PBP screen Sub Wide Displays the video to fit the PBP screen regardless of the vide...

Page 32: ... Black Level Sets the offset level for HDMI only Offset as a reference for a video signal this is the darkest color the monitor can display High The picture of the screen gets brighter Low The picture of the screen gets darker Response Time Sets a response time for displayed pictures based on the speed of the screen For a normal en vironment it is recommended that you use Normal For a fast moving ...

Page 33: ... and Blue colors Selects the factory default picture color Warm Sets the screen color to a reddish tone Medium Sets the screen color between a red and blue tone Cool Sets the screen color to a bluish tone Six Color Meets the user requirements for colors through adjusting the color and saturation of the six colors red green blue cyan magenta yellow and saving the settings Hue Adjusts tone of the sc...

Page 34: ...g actions DC Power On Off Menu OSD On Off Power LED Turns the power indicator on the front side of the monitor on off On The power indicator is automatically turned on Off The power indicator is turned off DP1 2 DisplayPort1 2 Activates or deactivates DisplayPort 1 2 NOTE Make sure to activate or deactivate according to the DisplayPort version supported by the graphics card Set it to off if it is ...

Page 35: ...gnal cable between the PC and the moni tor is missing or disconnected Check the cable and reconnect The OSD LOCKED message is displayed Are some functions unavailable when pressing the Menu button y y The OSD is locked Go to Menu Settings and set OSD Lock to Unlock The screen retains an image Does image sticking occur even when the monitor is turned off y y Displaying a still image for a prolonged...

Page 36: ...urer of the computer or video card for assistance y y Some video cards may not support the 2560x1080 resolution If the resolution cannot be displayed contact the manufacturer of your video card NOTE The display color is abnormal Does the display appear discolored 16 color y y Set the color to 24 bit true color or higher In Windows go to Control Panel Display Settings Color Quality Does the display...

Page 37: ...n mode 48 W Typ without USB 68 W Max with USB Audio 50 Power Saving Mode 1 2 W Off Mode 0 5 W AC DC adaptor DA 65G19 type APD production Output 19 V 3 42 A Stand Angle Adjustment Forwards Backwards 5 to 20 Head Environmental Conditions Operating Condition Temperature 10 C to 35 C Humidity 10 to 80 Storing Condition Temperature 20 C to 60 C Humidity 5 to 90 Speaker Wattage 7W 7W 29EA73 Dimension Mo...

Page 38: ...x 768 60 123 75 029 1152 x 864 67 5 75 1280 x 720 45 60 1280 x 1024 63 981 60 02 1280 x 1024 79 976 75 025 1600 x 900 60 60 1680 x 1050 65 290 59 954 1920 x 1080 67 5 60 2560 x 1080 66 7 60 HDMI MHL Timing Video Preset Mode Horizontal Fre quency kHz Vertical Fre quency Hz Remarks 480P 31 50 60 576P 31 25 50 720P 37 50 50 720P 45 00 60 1080i 28 12 50 1080i 33 75 60 1080P 56 25 50 1080P 67 50 60 108...

Page 39: ...ce any fatigue caused by long time us age y y The stand of the touch monitor allows the product to be used in the optimum position Adjust the stand angle from 5 to 20 to obtain the best view of the screen You should be looking slightly down at the screen Place your hands gently on the keyboard keeping your arms bent at the elbows and extended horizontally in front of you Adjust the angle 5 to 20 S...

Page 40: ...re reference The model and serial number of the SET is located on the back and one side of the SET Record it below should you ever need service MODEL SERIAL Declaration of Conformity Trade Name LG Model Responsible Party LG Electronics Inc Address 1000 Sylvan Ave Englewood Cliffs NJ 07632 U S A TEL 201 266 2534 29EA73 29EB73 ...

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