LG 27UL500 Owner'S Manual Download Page 8

8

ENGLISH

Installing on the wall

Install the monitor at least 100 mm (3.94 inches) away from the wall and leave about 100 mm (3.94 inches) 
of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be 
obtained from your local retail store. alternatively, please refer to the manual for how to install and set up a 
tilting wall mounting bracket.

100 mm

(3.94 inches)

100 mm

(3.94 inches)

100 mm

(3.94 inches)

100 mm
(3.94 inches)

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.

wall mount (mm)

100 x 100

Standard screw

M4 x L10

Number of screws

4

wall mount plate (optional)

rw120

 NoTE

 

a non-VEsa standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable 

for any accidents relating to the use of non-standard screws.

 

The wall mount kit includes the installation guide and all necessary parts.

 

The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.

 

The length of the screw may differ for each wall mounting bracket. If you use screws longer than the standard 
length, it may damage the inside of the product.

 

for more information, please refer to the user manual for the wall mounting bracket.

 CauTIoN 

 

Unplug the power cord before moving or installing the monitor to avoid electric shock.

 

Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead 
to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.

 

applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this 
way will not be covered by the product warranty.

 

Use the wall mounting bracket and screws that conform to VEsa standards. Damage caused by the use or 
misuse of inappropriate components will not be covered by the product warranty.

 

when measured from the back of the monitor, the length of each installed screw must be 8 mm (0.3 inches) 
or less.

wall Mount Plate

Back of the Monitor

standard screw: 

M4 x L10

wall Mount Plate

Back of the Monitor

Max. 8 mm (0.3 inches)

Summary of Contents for 27UL500

Page 1: ...CDscreenwithLEDbacklights Pleasereadthismanualcarefullybeforeoperatingyoursetand retainitforfuturereference 27UL550 27UL500 Owner s Manual LEDLCDMONITOR LEDMonitor www lg com Copyright 2018LGElectronicsInc AllRightsReserved ...

Page 2: ...MILicensingAdministrator Inc intheUnitedStatesandother countries VESA VESAlogo DisplayPortcompliancelogoandDisplayPort compliancelogofordual modesourcedevicesareallregistered trademarksoftheVideoElectronicsStandardsAssociation Table of Contents LICENSE 2 Open Source Software Notice Information 3 ASSEMBLING AND PREPARING 3 USINGTHE MONITOR 9 USER SETTINGS 11 TROUBLESHOOTING 22 PRODUCT SPECIFICATION...

Page 3: ...enttypicalprocedures sotheymaylookdifferentfromtheactualproduct Donotapplyforeignsubstances oils lubricants etc tothescrewpartswhenassemblingtheproduct Doing somaydamagetheproduct Applyingexcessiveforcewhentighteningscrewsmaycausedamagetothemonitor Damagecausedinthis waywillnotbecoveredbytheproductwarranty Donotcarrythemonitorupsidedownbyjustholdingthebase Thismaycausethemonitortofalloffthestand a...

Page 4: ...magedandtoensuresafetransportation regardlessofitsshapeorsize Placethemonitorintheoriginalboxorpackingmaterialbeforeattemptingtomoveit Beforemovingorliftingthemonitor disconnectthepowercordandallothercables Holdthebottomandsideofthemonitorframefirmly Donotholdthepanelitself Whenholdingthemonitor thescreenshouldfaceawayfromyoutopreventitfrombeingscratched Whentransportingthemonitor donotexposethemo...

Page 5: ...nanuprightposition 2 Handlethemonitorwithbothhandsforsafety Max 110 0 mm 4 3 inches WARNING Whenadjustingthescreenheight donotplaceyourhandonthestandbodytoavoidinjurytoyourfingers Adjusting the Angle 1 Placethemonitormountedonthestandbaseinanuprightposition 2 Adjusttheangleofthescreen Theangleofthescreencanbeadjustedforwardorbackwardfrom 5 to15 foracomfortableviewing experience WARNING Toavoidinju...

Page 6: ...mheight 2 Adjusttheangleofthemonitorinthedirectionofthearrowasshowninthefigure 3 Rotatethemonitorclockwiseasshowninthefigure 4 Completetheinstallationbyrotatingthemonitor90 asshownbelow Note AutoPivotfeatureofthedisplayisnotsupported ThescreencanberotatedeasilyusingthescreenpivotshortcutkeyprovidedwithyourWindowsoperating system NotethatsomeWindowsversionsandsomegraphicscarddriversmayusedifferents...

Page 7: ...efulnottoapplytoomuchforcewhilemountingthewallmountplateasitmaycausedamagetothe screen Removethestandbeforeinstallingthemonitoronawallmountbyperformingthestandattachmentin reverse Using the Kensington Lock TheconnectorfortheKensingtonsecuritysystemislocatedatthebackofthemonitor Formoreinformationoninstallationandusage refertotheKensingtonlockowner smanualorvisitthewebsite athttp www kensington com...

Page 8: ...onguideandallnecessaryparts Thewallmountingbracketisoptional Youcanobtainoptionalaccessoriesfromyourlocaldealer Thelengthofthescrewmaydifferforeachwallmountingbracket Ifyouusescrewslongerthanthestandard length itmaydamagetheinsideoftheproduct Formoreinformation pleaserefertotheusermanualforthewallmountingbracket CAUTION Unplugthepowercordbeforemovingorinstallingthemonitortoavoidelectricshock Insta...

Page 9: ...utoaddadevicetoyourcomputerwithouthavingtoreconfigure anythingorinstallanymanualdrivers HDMI Connection TransmitsdigitalvideoandaudiosignalsfromyourPCtothemonitor CAUTION UsingaDVItoHDMI DP DisplayPort toHDMIcablemaycausecompatibilityissues UseacertifiedcablewiththeHDMIlogoattached IfyoudonotuseacertifiedHDMIcable thescreenmaynot displayoraconnectionerrormayoccur RecommendedHDMIcabletypes High Spe...

Page 10: ...ectionerrormayoccur RecommendedHDMIcabletypes High SpeedHDMI TM cable High SpeedHDMI TM cablewithEthernet Connecting Peripherals Headphones Connection Connectperipheralstothemonitorviatheheadphonesport Note Peripheraldevicesaresoldseparately DependingontheaudiosettingsofthePCandexternaldevice headphonesandspeakerfunctionsmaybe limited Ifyouuseangledearphones itmaycauseaproblemwithconnectinganother...

Page 11: ...blesthemainmenu Main menu enabled Exitsthemainmenu Holdingdownthebuttonmorethan5secondstoturnoffthemonitor Youcanturnoffthemonitorthiswayatanytime includingwhentheOSDison Main menu disabled Adjuststhemonitorvolumelevel Main menu enabled EnterstheInputfeatures Main menu disabled Adjuststhemonitorvolumelevel Main menu enabled EnterstheSettingsfeature Main menu disabled Displaystheinformationonthecur...

Page 12: ... Picture Mode Setsthepicturemode Exit Exitsthemainmenu Menu Settings 1 ToviewtheOSDmenu pressthejoystickbuttonatthebottomofthemonitorandthenentertheSettings 2 Movethejoystickup downandleft righttosettheoptions 3 Toreturntotheuppermenuorsetothermenuitems movethejoystickto orpressing it 4 IfyouwanttoexittheOSDmenu movethejoystickto untilyouexit Quick Settings Input Picture General ...

Page 13: ...fthescreen Contrast Volume Adjuststhevolume Note YoucanadjustMute Unmutebymovingthejoystickbuttonto intheVolumemenu ColorTemp Custom Theusercanadjustittored green orbluebycustomization Warm Setsthescreencolortoareddishtone Medium Setsthescreencolorbetweenaredandbluetone Cool Setsthescreencolortoabluishtone ...

Page 14: ...ardlessofthevideosignalinput Original Displaysvideoaccordingtotheaspectratioofthevideosignalinput Just Scan Theaspectratioisnotadjustedfromtheoriginal Note ThedisplaymaylookthesameforFullWide Original andJustScanoptionsattherecommendedresolution 3840x2160 ThereisnoJust ScanmenuonFreeSyncMode GotoPicture Game Adjust FreeSync tosetfromFreeSync BasicorExtendedtoOff ...

Page 15: ...cuments YoucanbrightenthescreenintheOSDmenu Cinema Optimizesthescreenforvideo FPS ThismodeisoptimizedforFPSgames RTS ThismodeisoptimizedforRTSGame ColorWeakness Thismodeisforuserswhocannotdistinguishbetweenredandgreen Itenablesuserswithcolorweaknesstoeasilydistinguish betweenthetwocolors EBU AstandardTVPALcolorspaceforbroadcasting REC709 AstandardHDTVcolorspaceforbroadcasting SMPTE C AstandardTVNT...

Page 16: ...o FPS ThismodeisoptimizedforFPSgames ItissuitableforverydarkFPSgames RTS ThismodeisoptimizedforRTSGame Note HDRcontentmaynotdisplaycorrectlydependingonWindow10OSsettings pleasecheckHDROn OffsettingsinWindows WhentheHDRfunctionisturnedon thecharactersorpicturequalitymaybepooraccordingtoGraphiccardperformance WhiletheHDRfunctionison screenflickeringorcrackingmayoccurwhenchangingthemonitorinputorpowe...

Page 17: ... Bestforstillimagesorimageswithlessmovement Off Displaysinthemostcommonsetting DisablesSUPER RESOLUTION Note Becausethisisafunctiontoincreasethesharpnessoflowresolutionpictures itisnotrecommendedtousethefunctionfor normaltextorfordesktopicons Doingsomayresultinunnecessarilyhighsharpness Black Level Setstheoffsetlevel forHDMIonly Offset asareferenceforavideosignal thisisthedarkestcolorthemonitorcan...

Page 18: ...tputsignal CAUTION SupportedInterface DisplayPort HDMI SupportedGraphicCard AgraphiccardthatsupportsAMD sFreeSyncisnecessary SupportedVersion Makesuretoupdatethegraphiccardtothelatestdriver Formoreinformationandrequirement refertoAMDwebsiteathttp www amd com FreeSync Extended EnablewiderfrequencyrangeofFreeSyncfunctionthanbasicmode Thescreenmayflickerduringthegameplay Basic Enablebasicfrequencyran...

Page 19: ...lortobetweenaredandbluetone Cool Setsthescreencolortoabluishtone Red Green Blue Youcancustomizethepicturecolorusingred green andbluecolors Six Color Meetstheuserrequirementsforcolorsbyadjustingthehueandsaturationofthesixcolors red green blue cyan magenta and yellow andthensavingthesettings Hue Adjuststhetoneofthescreencolors Saturation Adjuststhesaturationofthescreencolors Thelowerthevalue theless...

Page 20: ...ndpanelsuppliers IfyouselecttheoptionofSMART ENERGY SAVINGisHighorLow monitorluminancebecomehigherorlowerdependonsource Power LED TurnsthepowerLEDonthebottomofthemonitoronoroff Note WhenthePowerLEDfunctionisturnedon itoperatesasfollows OnMode White SleepMode WhiteBlinking OffMode Off Automatic Standby Featurethatautomaticallyturnsoffthemonitorwhenthereisnomovementonthescreenforaperiodoftime Youcan...

Page 21: ...etthisfunctiontooff The HDMI ULTRA HD Deep ColorfunctioncanbesetindividuallyforeachHDMIport TousetheHDRfunction setHDMI ULTRA HD Deep Colorto On Buzzer ThisfeatureletsyousetthesoundgeneratedfromBuzzerwhenyourmonitorpowerson OSD Lock Thisfeaturedisablestheconfigurationandadjustmentofmenus Note Themenusexceptthemenusbelowaredisabled Brightness Contrast Volume Input OSD Lock Information OSD Size User...

Page 22: ...ftheselectedresolutionisHDMI1080i60 50Hz interlaced thescreenmaybeflickering Changetheresolutionto1080portherecommended resolution Notsettingthegraphicscardtotherecommended optimal resolutionmayresultinblurredtext adimmedscreen atruncateddisplayareaor misalignmentofthedisplay Thesettingmethodsmaybedifferentdependingonthecomputeroroperatingsystem andsomeresolutionsmaynotbeavailabledependingonthe pe...

Page 23: ...loadthedriverfromourwebsite http www lg com MakesuretocheckifthegraphicscardsupportsPlugandPlayfunction No sound from the headphone port Areimagesdisplayedwithoutsound Makesurethattheheadphoneportconnectionsaremadeproperly Tryincreasingthevolumewiththejoystick SettheaudiooutputofthePCtothemonitoryouareusing Thesettingsmaydifferdependingontheoperatingsystem OS youuse Note LEDcanbelightedwithSetOSDM...

Page 24: ...s OperatingConditions Temperature 0 Cto40 C 32 Fto104 F Humidity Lessthan80 StoringConditions Temperature 20 Cto60 C 4 Fto140 F Humidity Lessthan85 Dimensions MonitorSize WidthxHeightxDepth WithStand 622 6mmx572 2mmx230 0mm 24 5inchesx22 5inchesx9 0inches WithoutStand 622 6mmx371 0mmx45 8mm 24 5inchesx14 6inchesx1 8inches Weight Without Packaging WithStand 6 0kg 13 2lbs WithoutStand 4 4kg 9 7lbs T...

Page 25: ...s OperatingConditions Temperature 0 Cto40 C 32 Fto104 F Humidity Lessthan80 StoringConditions Temperature 20 Cto60 C 4 Fto140 F Humidity Lessthan85 Dimensions MonitorSize WidthxHeightxDepth WithStand 622 6mmx460 0mmx209 4mm 24 5inchesx18 1inchesx8 2inches WithoutStand 622 6mmx371 0mmx74 1mm 24 5inchesx14 6inchesx2 9inches Weight Without Packaging WithStand 5 1kg 11 2lbs WithoutStand 4 6kg 10 1lbs ...

Page 26: ...l Frequency Hz Polarity H V Remarks 640x480 31 469 59 94 800x600 37 879 60 317 1024x768 48 363 60 1152x864 54 347 60 05 1280x720 45 00 60 00 1280x800 49 702 59 810 1280x1024 63 981 60 02 1600x900 60 00 60 00 1920x1080 67 5 60 2560x1440 88 79 59 95 3840x2160 66 66 30 3840x2160 133 32 60 DPPreferredtiming ...

Page 27: ...0x600 37 879 60 317 1024x768 48 363 60 1152x864 54 347 60 05 1280x720 45 00 60 00 1280x800 49 702 59 810 1280x1024 63 981 60 02 1600x900 60 00 60 00 1920x1080 67 5 60 2560x1440 88 79 59 95 3840x2160 67 5 30 HDMIPreferredtiming HDMI ULTRA HD Deep Color Off 3840x2160 135 60 HDMIPreferredtiming HDMI ULTRA HD Deep Color On ...

Page 28: ...28 ENGLISH HDMITiming Video Factory support mode Preset Mode Horizontal Frequency kHz Vertical Frequency Hz Remarks 480p 31 5 60 720p 45 0 60 1080p 67 5 60 2160p 135 60 WhenHDMIULTRAHDDeepColorissettoON ...

Page 29: ...support Model SerialNo Supplier s Declaration of Conformity TradeName LG ResponsibleParty LGElectronicsUSA Inc Address 1000SylvanAveEnglewoodCliffs NJ07632 Telephone 201 266 2215 AsanENERGYSTARPartnerLGEU S A Inc hasdeterminedthatthisproductmeetstheENERGY STARguidelinesforenergyefficiency ENERGYSTARisasetofpower savingguidelinesissuedbytheU S EnvironmentalProtectionAgency EPA RefertoENERGYSTAR gov...

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