background image

ENGLISH

40

 NOTE

 

Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second, like a 

fluorescent lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, 

and is represented by Hz.

 

Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by 

the horizontal interval, the result is the number of horizontal lines displayed per second. This is called horizontal 

frequency and is represented by kHz.

 

Check if the graphics card’s resolution or frequency is within the range allowed by the monitor and set it to the 

recommended (optimal) resolution 

Control Panel

 > 

Display

 > 

Settings

 in Windows. (The settings may differ 

depending on the operating system (OS) you use.)

 

Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a 

truncated display area or misalignment of the display.

 

The setting methods may be different depending on the computer or operating system, and some resolutions may 

not be available depending on the performance of the graphics card. If this is the case, contact the manufacturer of 

the computer or graphics card for assistance.

 

Some graphics cards may not support 3840 x 2160 resolution. If the resolution cannot be displayed, contact the 

manufacturer of your graphics card.

The display color is abnormal.

Does the display appear discolored (16 

colors)?

 

 Set the color to 24 bit (true color) or higher. In Windows, go to 

Control 

Panel

 > 

Display

 > 

Settings

 > 

Color Quality

. (The settings may differ 

depending on the operating system (OS) you use.)

Does the display color appear unstable 

or monochrome?

 

Check if the signal cable is connected properly. Reconnect the cable or 

reinsert the PC's graphics card.

Are there spots on the screen?

 

When using the monitor, pixilated spots (red, green, blue, white, or black) 

may appear on the screen. This is normal for an LCD screen. It is not an 

error, nor is it related to the monitor's performance.

Do you see an "Unrecognized monitor, Plug and Play (VESA DDC) monitor found" message?

Have you installed the display driver?

 

Be sure to install the display driver from the display driver CD (or 

diskette) that comes with your display. Or, you can also download the 

driver from our web site: 

http://www.lg.com

.

 

Make sure to check if the graphics card supports Plug and Play 

function.

No sound from the headphone port or speaker.

Are images displayed using DisplayPort or 

HDMI input without sound?

 

Try increasing the volume using the button on the monitor.

 

Set the audio output of the PC to the monitor you are using. On 

Microsoft Windows, go to 

Control Panel

 > 

Hardware and Sound

 > 

Sound

 >

 set the monitor as default device

. (The settings may differ 

depending on the operating system (OS) you use.)

Summary of Contents for 27HJ713C

Page 1: ...ctronics Inc All Rights Reserved LG LED Monitor applies LCD screen with LED backlights Please read this manual carefully before operating your set and retain it for future reference OWNER S MANUAL IPS LED MONITOR LED MONITOR 27HJ713C ...

Page 2: ...ENGLISH 2 TABLE OF CONTENTS ON CLEANING 3 LICENSE 4 OPEN SOURCE SOFTWARE NOTICE INFORMATION 4 ASSEMBLY AND PREPARING 5 USING THE MONITOR 20 USER SETTINGS 24 TROUBLESHOOTING 39 PRODUCT SPECIFICATIONS 41 ...

Page 3: ...ghtly rub the screen with no more than 1 N of force The cleaner could cause serious damage if it leaks inside the monitor while cleaning Do not clean the screen s LCD panel as it may be damaged Clean the other parts of the monitor Do not use benzene thinner acids or alkaline cleaners or other such solvents Cleaning guidelines for displays must only be carried out by medical professionals doctors o...

Page 4: ...ered trademark of USB Implementers Forum Inc OPEN SOURCE SOFTWARE NOTICE INFORMATION To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open so...

Page 5: ...If there are any missing components contact the retailer where you purchased the product Note that the product and related components may look different from those shown here CD Owner s Manual Software Regulatory Manual Cards Power Cord AC DC Adaptor or HDMI Cable A B type USB 3 0 Cable DisplayPort Cable Stand Body Stand Base X 2 Cable Holder ...

Page 6: ...e product To purchase optional accessories visit an electronics store or an online shopping site or contact the retailer from which you purchased the product The power cord provided may differ depending upon the region Supported Drivers and Software Check the drivers and software supported by your product and refer to the manuals on the CD enclosed in the product package Drivers and Software Insta...

Page 7: ...ENGLISH 7 Component and Button Description Joystick Button Power LED On Power is on Off Power is off ...

Page 8: ...with your finger Basic Functions Power on Press the joystick button once with your finger to turn on the monitor Power off Press and hold the joystick button once with your finger to turn off the monitor Volume Control You can control the volume by moving the joystick button left right NOTE The joystick button is located at the bottom of the monitor ...

Page 9: ...ENGLISH 9 Input Connector DO NOT USE ...

Page 10: ...ot hold the panel itself When holding the monitor the screen should face away from you to prevent it being scratched When moving the monitor avoid any strong shock or vibrations to the product When moving the monitor keep it upright never turn the monitor on its side or tilt it sideways CAUTION As far as possible avoid touching the monitor screen This may result in damage to the screen or some of ...

Page 11: ...Illustrations in this document represent typical procedures so they may look different from the actual product 1 CAUTION To protect the screen from scratches cover the surface with a soft cloth 2 Stand Body 3 NOTE Press the stand until the button reaches the top ...

Page 12: ...ause damage to the monitor Damage caused in this way will not be covered by the product warranty Do not carry the monitor upside down by just holding the base This may cause the monitor to fall off the stand and could result in personal injury When lifting or moving the monitor do not touch the monitor screen The force applied to the monitor screen may cause damage to it NOTE You can disassemble t...

Page 13: ...UTION Unplug the power cord prior to moving or installing the monitor There is risk of electric shock Cautions When Connecting Power Cord 100 240 V Make sure to use the power cord that is provided in the product package and connect it to a grounded power outlet If you need another power cord please contact your local dealer or the nearest retail store Adjusting the Angle 1 Place the monitor in an ...

Page 14: ...left or right and adjust the angle of the monitor to suit your view 45 45 or Adjusting the Stand Height 1 Place the monitor mounted on the stand base in an upright position 2 Handle the monitor with both hands for safety 3 The height can be adjusted up to 150 0 mm WARNING Do not put your fingers or hand between the screen and the base chassis when adjusting the screen s height ...

Page 15: ... that when rotating the monitor using the pivot feature the stand does not make contact with the monitor 1 Raise the monitor to the maximum height 2 Adjust the angle of the monitor in the direction of the arrow as shown in the figure 3 Rotate the monitor clockwise or counter clockwise as shown in the figure 4 Complete the installation by rotating the monitor 90 as shown below ...

Page 16: ...y 270 Ctrl Alt Right arrow key WARNING Take care when rotating the monitor if the cable is connected To avoid injury when rotating the display do not place your fingers between the display and the stand base Using the Kensington lock The Kensington security system connector is located at the back of the Monitor set For more information on installation and usage refer to the Kensington lock owner s...

Page 17: ...vice 1 Place the screen face down To protect the screen from scratches cover the surface with a soft cloth 2 Using a screwdriver remove the four screws at the back of the monitor 3 Place the wall mount plate onto the monitor and align it with the screw holes 4 Tighten the four screws to fix the plate to the monitor using a screwdriver NOTE The wall mount plate is sold separately For more informati...

Page 18: ...the monitor and to the wall 1 If you use a screw longer than standard the monitor might be damaged internally 2 If you use an improper screw the product might be damaged and drop from the mounted position In this case LG Electronics is not responsible Wall Mount mm 100 x 100 Standard screw M4 x L10 Number of screws 4 Wall Mount Plate Optional RW120 NOTE Use the screws specified by the VESA standar...

Page 19: ... or a qualified installer Applying excessive force when fastening screws may cause damage to the monitor Damage caused in this way will not be covered by the product warranty Use the wall mounting bracket and screws that confirm to the VESA standard Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty Screw length from outer surface of back cov...

Page 20: ...cable as shown in the illustration below CAUTION Make sure to use the supplied HDMI cable of the product Otherwise this may cause the device to malfunction Connecting your PC to the monitor using the HDMI cable may cause device compatibility issues Using a DVI to HDMI DP DisplayPort to HDMI cable may cause compatibility issues Use a certified cable with the HDMI logo attached If you do not use a c...

Page 21: ...ay or there may be image noises Connecting AV Devices HDMI Connection HDMI transmits digital video and audio signals from your AV device to the monitor Connect your AV device to the monitor using the HDMI cable as shown in the illustration below AV NOTE Make sure to use the supplied HDMI cable of the product Otherwise this may cause the device to malfunction Using a DVI to HDMI DP DisplayPort to H...

Page 22: ... on the device Sold separately CAUTION Cautions When Using a USB Device A USB device with an automatic recognition program installed or that uses its own driver may not be recognized Some USB devices may not be supported or may not work properly It is recommended to use a USB hub or hard disk drive with power supplied If the power supply is not adequate the USB device may not be recognized properl...

Page 23: ...rately If you use angled earphones it may cause a problem with connecting another external device to the monitor Therefore it is recommended to use straight earphones Angled Straight Recommended Depending on the audio settings of the PC and external device headphones and speaker functions may be limited Service only port The port is used only for Service SERVICE ONLY ...

Page 24: ... menu enabled Exits the main menu Holding down the button to turn off the monitor You can turn off the monitor this way at any time including when the OSD is on Main menu disabled Adjusts the monitor volume level Main menu enabled Enters the Menu features Main menu disabled Adjusts the monitor volume level Main menu enabled Enters the Input feature Main menu disabled Enables the main menu Main men...

Page 25: ...enu Settings 1 To view the OSD menu press the joystick button at the bottom of the monitor and then enter the Menu 2 Configure the options by moving the joystick up down left right 3 To return to the upper menu or set other menu items move the joystick to or pressing Ok it 4 If you want to exit the OSD menu move the joystick to until you exit When you enter the menu instructions on how to use the ...

Page 26: ...monitor Picture Picture Mode Changes the picture mode to the one optimized for a given feature Picture Adjust Adjusts the Brightness Stabilization SUPER RESOLUTION Sharpness Black Level HDMI ULTRA HD Deep Color DFC Response Time Black Stabilizer and Uniformity Color Adjust Adjusts the Gamma Color Temp and Six Color General Sets Language SMART ENERGY SAVING Power LED Automatic Standby DisplayPort 1...

Page 27: ...ettings Brightness 100 Contrast 70 PBP Volume 30 Input HDMI 1 Picture Ratio Wide General Reset Move Ok Back Each option is described below Menu Quick Settings Description Brightness Adjusts the brightness of the screen NOTE You can adjust the Brightness Stabilization to On Off by pressing the button in the Brightness menu When the Brightness Stabilization is On Brightness menus becomes disabled Wh...

Page 28: ...ts the aspect ratio of the screen Wide Displays the video in widescreen regardless of the video signal input Original Displays video according to the aspect ratio of the video signal input 1 1 The aspect ratio is not adjusted from the original NOTE The display may look the same for Wide Original and 1 1 options at the recommended resolution 3840 x 2160 The ratio is disabled in the interlaced signa...

Page 29: ...til you exit PBP Quick Settings Sub Off Sound Out Main PBP Swap Sub Full Picture Ratio General Reset PBP Preview HDMI1 Move Ok Back Each option is described below Menu PBP Description Sub Displays the screens of two input modes on one monitor PBP Connection Sub Screen Right HDMI 1 HDMI 2 DisplayPort Main Screen Left HDMI 1 X X O HDMI 2 X X O DisplayPort O O X Sound Out Changes the audio output in ...

Page 30: ...o signal input on the PBP screen Sub Wide Displays the video to fit the PBP screen regardless of the video signal input Original Displays the video in the aspect ratio of the video signal input on the PBP screen NOTE When the Sub mode is Off Sound Out Swap Sub Full and Ratio menus become disabled The Main Sub options for Ratio become disabled if there is no signal The optimal resolution for PBP mo...

Page 31: ...e Quick Settings Picture Mode DICOM Picture Adjust PBP Color Adjust Picture General Reset Move Ok Back Each option is described below Menu Picture Description Picture Mode Custom Allows the user to adjust each element The color mode of the main menu can be adjusted Mono Mono black and white color mode Reader Optimizes the screen for viewing documents You can brighten the screen in the OSD menu sRG...

Page 32: ...ion will enable this menu Picture Adjust Brightness Stabilization Maintains the brightness configured of the screen On Adjusts the brightness automatically Off Deactivates the function and allows the user to configure the brightness SUPER RESOLUTION High Optimized picture quality is displayed when a user wants crystal clear images It is effective for high quality video or game Middle The optimized...

Page 33: ...screen HDMI ULTRA HD Deep Color Provides sharper images when connected to a device supporting ULTRA HD Deep Color 4K 60 Hz Support Format1 Resolution Frame rate Hz Color Depth Chroma Sampling 8 bit 10 bit 3840 x 2160 59 94 60 00 YCbCr 4 2 0 YCbCr 4 2 2 YCbCr 4 4 4 RGB 4 4 4 1 Supported when HDMI ULTRA HD Deep Color is set to On NOTE If the connected device does not support ULTRA HD Deep Color the ...

Page 34: ... to Low Off Does not use the response time improvement feature Black Stabilizer You can control the black contrast to have better visibility in dark scenes Increasing the Black Stabilizer value brightens the low gray level area on the screen You can easily distinguish objects on dark game screens Reducing the Black Stabilizer value darkens the low gray level area and increases the dynamic contrast...

Page 35: ...sh 6500K 8500K Sets the picture color to the color temperatures of 8500K setting to a color between red and blue 9300K Sets the picture color to the color temperature of a bluish 9300K Red You can customize the picture color using red green and blue Green Blue Six Color Fulfills your color requirements by adjusting the hue and saturation of the six colors red green blue cyan magenta and yellow The...

Page 36: ...f General Buzzer On OSD Lock Off Reset Information Move Ok Back Each option is described below Menu General Description Language Sets the menu screen to the desired language SMART ENERGY SAVING Conserve energy by using luminance compensation algorithm High Saves energy using the high efficiency SMART ENERGY SAVING feature Low Saves energy using the low efficiency SMART ENERGY SAVING feature Off Di...

Page 37: ... rapidly charges the device connected to the USB 3 0 port On Enables Quick Charge Off Disables Quick Charge Buzzer This feature lets you set the sound generated from Buzzer when your monitor powers on to On or Off On Enables your monitor s Buzzer Off Disables your monitor s Buzzer OSD Lock This feature disables the configuration and adjustment of menus On Enables OSD Lock Off Disables OSD Lock NOT...

Page 38: ... right corner 4 To return to the upper menu or set other menu items move the joystick to or pressing Ok it 5 If you want to exit the OSD menu move the joystick to until you exit Reset Quick Settings Do you want to reset your settings Reset PBP Cancel Picture General Reset Move Ok Back Each option is described below Menu Reset Description Do you want to reset your settings Reset Restores the defaul...

Page 39: ...tion section of this manual to set the appropriate frequency Is the No Signal message being displayed This is displayed when the signal cable between the PC and the monitor is missing or disconnected Check the cable and reconnect it The OSD Lock message is being displayed Are some functions not available when you press the Menu button The OSD is locked Go to Menu General and set OSD Lock to Off Th...

Page 40: ...lution If the resolution cannot be displayed contact the manufacturer of your graphics card The display color is abnormal Does the display appear discolored 16 colors Set the color to 24 bit true color or higher In Windows go to Control Panel Display Settings Color Quality The settings may differ depending on the operating system OS you use Does the display color appear unstable or monochrome Chec...

Page 41: ...ort IN H P USB 1 2 USB UP Power Source Power Rating 19 V 3 42 A Power consumption Max 65 W Sleep Mode 0 5 W Off Mode 0 3 W AC DC Adaptor DA 65J19 type manufactured by Asian Power Devices Inc APD Input 100 240 V 50 60 Hz 1 5 0 7 A Output 19 V 3 42 A Classification by protection type against Electric Shock Class I Environmental Conditions Operating Conditions Temperature 0 C to 40 C Humidity 0 to 80...

Page 42: ...arity H V Remarks 640 x 480 31 469 59 94 800 x 600 37 879 60 317 1024 x 768 48 363 60 1152 x 864 54 347 60 05 1280 x 720 45 60 1280 x 1024 63 981 60 02 1600 x 900 60 60 1920 x 1080 67 5 60 1920 x 2160 133 32 60 Recommended resolution for PBP 2560 x 1440 88 79 59 95 3840 x 2160 66 66 30 3840 x 2160 133 32 60 ...

Page 43: ...0 1920 x 1080 67 5 60 1920 x 2160 133 29 60 Recommended resolution for PBP 2560 x 1440 88 79 59 95 3840 x 2160 67 5 30 3840 x 2160 135 60 When the HDMI ULTRA HD Deep Color is set to On HDMI Timing Video Preset mode Horizontal Frequency kHz Vertical Frequency Hz Remarks 480p 31 5 60 720p 45 0 60 1080p 67 5 60 2160p 135 60 When the HDMI ULTRA HD Deep Color is set to On Power LED Mode LED Color On Mo...

Page 44: ... of CISPR 32 In a residential environment this equipment may cause radio interference Read the Owner s Manual CD carefully and keep it at hand Please note that the label attached to the product provides information for product support Model Serial No ...

Reviews: