LG SIGNATURE LUDP899 Series, Owner'S Manual

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56 TROUBLESHOOTING
Problem Possible Cause & Solution
Dishwasher chimes if
panel is touched during
operation.
Bumping into or touching the control panel during operation may result in
a disabled button sound. Only the Power, Start, and Control Lock buttons
are enabled during operation to prevent cycle settings from being changed
inadvertently.
• Button sounds can be turned off by pressing and holding Half Load for three
seconds.
•
The end of cycle chime and safety alert sounds will still sound.
Dishwasher did not finish
cycle.
Door was opened during cycle.
• If the door is opened during a cycle, the Start key must be pressed within 4 minutes
or the machine turns off and all settings are lost.
Leaking in front of unit
Dishwasher not leveled properly.
•
Verify the unit is level from side to side and from front to back. See leveling
instructions in the Installation section.
Wrong detergent used.
• If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then
clean the inside of the tub with milk.
Your home appliance
and smartphone is not
connected to the Wi-Fi
network.
The password for the Wi-Fi that you are trying to connect to is incorrect.
•
Find the Wi-Fi network connected to yoursmartphone and remove it, then
registeryour appliance on LG SmartThinQ.
Mobile data for your smartphone is turned on.
•
Turn off the Mobile data of your smartphone and register the appliance using the
Wi-Finetwork.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) shouldbe a combination of English letters
andnumbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
•
Only a 2.4 GHz router frequency issupported. Set the wireless router to2.4 GHz and
connect the appliance tothe wireless router. To check the routerfrequency, check with
your Internet serviceprovider or the router manufacturer.
The distance between the appliance and the router is too far.
•
If the distance between the appliance andthe router is too far, the signal may be
weakand the connection may not be configuredcorrectly. Move the location of the
router sothat it is closer to the appliance.
P1, P2, P3, or P4 appears
in display.
The Download cycle is selected.
• This is not an error code. This code indicates the current Download cycle.
n:#, U:#, d:#, t# appearsin
display.
(# = a number)
Test mode is selected.
•
This is not an error code. This code is used when testing the dishwasher. Power the
unit off and on and the code will disappear.
L0, L1, L2, L3 or L4
appears in display.
Rinse Aid Level setting mode is selected.
• This is not an error code. This code indicates the current rinse aid level. For more
information, refer to the Adding Cleaning Agents section.
CL appears in display.
Control Lock is activated.
•
This is not an error code. This code indicates that the control lock is activated. Press
and hold Half Load and Energy Saver simultaneously for three seconds.