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35

EN

Other Functions

Door Open Alarm

The alarm sounds 3 times in 30 second 

intervals if the door (fridge compartment, freezer 

compartment, door in door) is left open or not 

completely closed for one minute.

•  Contact the LG Electronics customer 

information centre if the alarm sound continues 

even after closing the door.

Failure Detection

The appliance can automatically detect problems 

during the operation.

•  If a problem is detected, the appliance may not 

operate and an error code is displayed even 

when any button is pressed.

•  When this occurs, do not turn off the power 

and immediately contact the LG Electronics 

customer information centre. If you turn off 

the power, the repair technician from the LG 

Electronics customer information centre may 

have difficulty finding the problem.

Summary of Contents for LMS344VBVL

Page 1: ...OWNER S MANUAL FRIDGE FREEZER Copyright 2017 2019 LG Electronics Inc All Rights Reserved Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times EN ENGLISH AR ةيبرعلا ...

Page 2: ...fitting the Door 18 Adjusting the Height of the Door 18 OPERATION 20 Parts and Functions 20 Notes for Operation 24 Using Control Panel 26 InstaView Function 28 Auto Open Door Function 29 Auto Open Drawer Function 30 Suggestion for More Usable Space 30 CustomChill Pantry 31 Easy Icemaker 32 Other Functions 35 SMART FUNCTIONS 36 Using LG ThinQ Application 36 Smart Diagnosis 37 MAINTENANCE 39 Notes f...

Page 3: ... the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons including children with reduced physical sensory or men...

Page 4: ...tre This appliance is equipped with a power cord having an equipment grounding conductor and a grounding power plug The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances If the power cord is damaged or the hole of the socket outlet is loose do not use the power cord and contact an authorized service centre ...

Page 5: ...t the power plug Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the heat from heating appliances such as s...

Page 6: ...onics customer information centre Do not place hands or metallic objects inside the area emitting the cold air cover or heat releasing grille on the back Do not apply excessive force or impact to the back cover of the appliance Do not put animals such as pets into the appliance Be careful of nearby children when you open or close the appliance door The door may bump the child and cause injury Avoi...

Page 7: ...sound odour or smoke coming from the appliance Fill with potable water only into icemaker or dispenser water tank Do not damage the refrigerant circuit Do not place any electronic appliance such as heater and mobile phone inside the appliance Maintenance Disconnect the power cord before cleaning the appliance or replacing the inside lamp where fitted Securely plug the power plug in the socket outl...

Page 8: ...e only Otherwise impurities in the water may cause illness Disposal When discarding the appliance remove the door gasket while leaving the shelves and baskets in place and keep children away from the appliance Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Technical Safety Keep ventilation openings in the appli...

Page 9: ...ire if you do not take care This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged If a leak is detected avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several ...

Page 10: ...es or cans especially those containing carbonated drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands as this may result in injury Do not place heavy objects on top of the door in door Do not use the do...

Page 11: ...ve been taken out in the freezer compartment Do not insert your hands into the mechanical part of the automatic icemaker such as the ice bin or the ice dispenser Do not use a thin crystal cup or chinaware when dispensing Do not remove the cover of the automatic icemaker Touching any mechanical part of the automatic icemaker It may result in injury Make sure not to get a hand or foot stuck upon ope...

Page 12: ...t the shelves upside down The shelves may fall To remove frost from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage ...

Page 13: ...13 EN INSTALLATION Compartments Owner s Manual Spanner Type 2 Spanner Type 1 The appearance or components of the appliance may differ from model to model ...

Page 14: ...d back on again Notes for Installation Install the appliance on a solid and flat area If the appliance is installed on an uneven floor it can cause vibration and noise causing the appliance to fall resulting in injury It could also cause the doors not to close correctly and introduce moisture inside the unit during operation If the appliance front or rear is not level adjust the front feet so that...

Page 15: ...emperature The appliance is designed to operate within a limited range of ambient temperatures depending on the climate zone Do not use the appliance at a temperature exceeding the limit The internal temperature could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Climate Class Ambient ...

Page 16: ...rally The Left Fridge Door 1 Remove the screws from the hinge cover at the top of the refrigerator Lift the hook not visible located on the side of the cover at the bottom edge with a flat head screwdriver 2 Remove the cover Disconnect all wire harnesses 1 3 Rotate the hinge lever counterclockwise 1 Lift the top hinge 2 free of the hinge lever latch 1 2 Hinge Lever Latch CAUTION When lifting the h...

Page 17: ... hinge 2 free of the hinge lever latch Hinge Lever Latch CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward 4 Lift the door from the middle hinge pin and remove the door CAUTION Place the door on a non scratching surface with the inner side facing up The Freezer Doors 1 Remove the two hinge bolts 2 Twist the hinge to raise the pivoting end s...

Page 18: ...e reverse sequence of their removal once the appliance has been passed through all access doors Adjusting the Height of the Door Fridge Door Height Open the fridge door and use the spanner type 1 to rotate the door hinge bolt as shown below Height difference Fridge door Freezer door Freezer Door Height Method1 Open the freezer door and use the spanner type1 to rotate the door hinge bolt as shown F...

Page 19: ...om slanting downward due to the weight of stored food items Door Mullion and Auto Open Door Once the door baskets are filled the doors may become misaligned preventing the door mullion or the Auto Open Door function from working properly If the mullion on the left refrigerator door does not open and close properly or the right door stays ajar after the Auto Open Door function follow the directions...

Page 20: ...r easy access to commonly used food items b Control Panel To set the freezer and fridge temperatures c Auto Open Door Sensor The right fridge door opens automatically if you place your foot near the motion sensor at the bottom of the door The appearance or components of the appliance may differ from model to model ...

Page 21: ...e Shelf Optional Shelves are adjustable to meet individual storage needs CAUTION If you close the fridge door without pushing back the Adjustable Fridge Shelf the appliance may be damaged d Vegetable Drawer This is where fruits and vegetables are stored to remain fresh for as long as possible e Custom Chill Pantry This space is used to store meat fish dairy products beverages and other items that ...

Page 22: ...h are taken out frequently such as beverages and snacks are stored i Adjustable Moving Basket Easily move Adjustable Moving Basket up and down as necessary j Door Mullion This prevents cold air from leaking from the appliance CAUTION To reduce the risk of scratching the door or breaking the center door mullion make sure that the refrigerator door mullion is always folded in ...

Page 23: ... small packages of frozen food can be stored Do not store ice cream or food which will be stored for a long period of time within these baskets d Auto Open Drawer Sensor The freezer drawers automatically open when the freezer door is opened by at least 85 degrees NOTE The 2 star section basket or drawer can be used to store ice and food from 12 C to 18 C for short periods ...

Page 24: ...om growing in the appliance Suggestion for Energy Saving Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or frost When storing food in the freezer compartment set the freezer temperature lower than the temperature indicated on the appliance Do not set the ...

Page 25: ...emperature for the food to be stored correctly Always keep the appliance clean If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid opening the doors while ...

Page 26: ...fridge Hold the Fridge Temperature button for 3 seconds or more to configure the Fresh Keeper option f Freezer Temperature This sets the freezer target temperature g Hygiene Fresh This sets the Hygiene Fresh function This function minimizes bacteria and odor inside the appliance h Express Freeze This sets Express Freeze functions i Display Unit You can check the appliance s settings This image is ...

Page 27: ...pliance Wait until two or three hours have passed after connecting the appliance to the outlet before storing food in the appliance The appliance can automatically detect problems during the operation If a problem is detected the appliance may not operate and an error code is displayed even when any button is pressed When this occurs do not turn off the power and immediately contact the LG Electro...

Page 28: ...e lock is set the Lock Unlock icon on the control panel will flash 3 times To change a setting first press the Lock button for three seconds to disable the function InstaView Function The InstaView function on the Door in Door lets you see if you re running low on frequently used items like beverages and snacks without opening the refrigerator door 1 Knock twice on the glass to turn the LED light ...

Page 29: ...tically after 3 seconds NOTE Place your foot close enough to the sensor that the text appears on top of the foot not just on the toes CAUTION Disable the Auto Open Door function if you have young children or individuals lacking in cognitive ability in the home They could be injured if the door opens unexpectedly while they are nearby NOTE The displayed text may not be readable on some flooring mat...

Page 30: ...ees to automatically open the drawers Slowly close the door to automatically close the drawers More than 85 CAUTION Do not use excessive force to push or pull the freezer drawers Do not slam the freezer door shut while the drawers are open Failure to follow these warnings may result in personal injury or damage to the product Suggestion for More Usable Space Using Without Drawer Support To make mo...

Page 31: ...d push the shelf Be careful that food does not fall from the shelf Freezer drawer may not be clossed it food get stuck behind the drawer CustomChill Pantry This space is used to store meat fish dairy products beverages and other items that need to be kept chilled Setting the CustomChill Pantry Choose a temperature setting for the CustomChill pantry by pressing the Select button repeatedly to toggl...

Page 32: ...water to be frozen There may be slight differences in the time it takes the water to freeze depending on the season The time for water to be frozen may vary according to the season Until 24 hours after initial installation the temperature inside the appliance may not be stabilized so that it may take longer for water to be frozen Make sure to be careful as the edges of the ejected ice may be sharp...

Page 33: ...g the ice tray first could cause damage to the product When removing the icemaker hold onto the ice tray to make sure it doesn t fall out Cleaning the Ice Tray 1 Hold onto the ice tray handle and pull outward to remove it 2 Put it back in its place after cleaning CAUTION When cleaning wipe all components except the ice tray with a wet towel and wait until they are completely dry before using Failu...

Page 34: ...contents empty the Adjustable Moving Basket bin before moving it up or down Hidden Bar Tray The Hidden Bar Tray compartment is slightly cooler than the shelf or door bin areas so it is a convenient place to store dairy snacks or other small items you want to keep especially cold It is also a handy place to defrost meat CAUTION To reduce the risk of scratching the door and breaking the center door ...

Page 35: ... even after closing the door Failure Detection The appliance can automatically detect problems during the operation If a problem is detected the appliance may not operate and an error code is displayed even when any button is pressed When this occurs do not turn off the power and immediately contact the LG Electronics customer information centre If you turn off the power the repair technician from...

Page 36: ...he appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or refer to your wireless router manual LG ThinQ is not responsible for any network connection problems or any faults malfunctions or errors caused by network connection If the appliance is having trouble connecting to the Wi Fi network it may be too far from the router Purchase...

Page 37: ...ping and handling upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information Smart Diagnosis This feature is only available on models with the c or d logo Use this feature to help you diagnose and solve problems with your appliance NOTE For reasons not attributable to ...

Page 38: ...our phone to the speaker until the data transfer is complete The diagnosis sound is generated after around 3 seconds 4 After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the phone while the tones are being transmitted ...

Page 39: ... Blocked air vents can cause fire or appliance damage Waxing external painted metal surfaces helps provide rust protection Do not wax plastic parts Wax painted metal surfaces at least twice a year using appliance wax or auto paste wax Apply wax with a clean soft cloth When cleaning the inside or outside of the appliance do not wipe it with a rough brush toothpaste or flammable materials Do not use...

Page 40: ...forward to separate Refitting the Freezer Door Basket and Lower InstaView Basket To replace match both ends of the basket to the hole and push with force until it clicks into place Removing the Upper InstaView Basket 1 Open the latches underneath the basket by rotating them inwards Tilt the front of the basket up until the tabs on the top sides clear the rails then push the basket slightly backwar...

Page 41: ... and right side of the shelf are switched and refitted the shelf light does not turn on The shelf light turns on only when the shelf is installed in the highest or lowest positions Foreign objects and dirt between the shelf and the inner cabinet wall could prevent the shelf light from turning on The shelf light turns on when the door is opened The shelf light turns off after seven minutes or when ...

Page 42: ...awers before removing them 2 Lift the front of the vegetable drawer cover until you hear a loud click 3 Tilt the cover slightly and support it with one hand while pulling it out 4 Open the convertible pantry and lift the front side of the vegetable drawer box with both hands 5 Slide one hand under the vegetable drawer box and tilt the box up slightly to remove it ...

Page 43: ... drawer cover back until it stops Cleaning the Freezer Drawer Removing the Freezer Drawer 1 Pull the freezer drawer out until it stops Empty all contents out of the drawer before removing it 2 Lift the empty freezer drawer slightly to remove it from the support CAUTION The drawers are heavy Always use two hands when removing or assembling the drawers to avoid product damage or personal injury Alwa...

Page 44: ...r side of the drawer support 2 Keeping both levers pressed lift the drawer support slightly and remove it from the rail system Refitting the Drawer Support 1 Pull out and remove the rail of the drawer support 2 Align the drawer support on the rail and press it down until you hear snap sound ...

Page 45: ...te space between food Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around the appliance Adjust the installation position to make enough space around the appliance The appliance contains a bad smell Is the fridge or freezer temperature set to Warm Set the fridge or freezer temperature to Mediu...

Page 46: ...nce door within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front leveling legs extended appliance level and doors aligned Once the door baskets are filled the doors may become misaligned preventi...

Page 47: ...of the appliance to reduce condensation forming from around the door area The heat releasing pipe to prevent condensation is installed on the front and side of the appliance You may feel it particularly hot right after the appliance is installed or during the summer You can be assured that this is not a problem and is quite normal There is water inside or outside of the appliance Is there water le...

Page 48: ...er line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or leveling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes tur...

Page 49: ...ID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacture...

Page 50: ...421 PC 118 Sultanate of Oman Ruwi 24793072 Wattayah 22307000 C R No 1 33586 3 Qatar Video Home and Electronics Centre WLL Video Home and Electronics Centre WLL PO BO 4668 Doha Qatar Kuwait AL Babtain Electronics Company WLL Al Babtain Electronics COMPANY WLL Al Babtain P O Box 599 Safat 13006 Kuwait Yemen Salem Mohammed Shammakh Co Salem Mohammed Shammakh CO PO Box 3372 Hodeidah Republic of Yemen ...

Page 51: ... will depend on how the appliance is used and where it is located F Fresh Food Storage Volume L Cu ft 565 20 G Frozen Food Storage Volume L Cu ft 200 7 1 38 1 3 H Other compartments Storage Volume L Cu ft I Frost Free Compartments Fresh Food Frozen Food J Temperature Rise time h 16 K Freezing Capacity kg 24h 9 L Climate class T This appliance is intended to be used at ambient temperature between 1...

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