LG SIGNATURE GR-Q31FGNGL Owner'S Manual Download Page 36

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• Smartphone user interface (UI) may vary

depending on the mobile operating system

(OS) and the manufacturer.

• If the security protocol of the router is set

WEP

, you may fail to set up the network.

Please change it to other security protocols

(

WPA2

is recommended) and register the

product again.

Installing the LG ThinQ

Application

Search for the

LG ThinQ

application from the

Google Play Store or Apple App Store on a smart

phone. Follow instructions to download and install

the application.

• Follow instructions to download and install the

application.

Connecting to Wi-Fi

The

Wi-Fi

button, when used with the

LG ThinQ

application, allows the appliance to connect to a

home Wi-Fi network. The

icon shows the status

of the appliance’s network connection. The icon

illuminates when the appliance is connected to the

Wi-Fi network.

Initial Appliance Registration

• Run the

LG ThinQ

application and follow the

instructions in the application to register the

appliance.

Re-registering the Appliance or Registering

Another User

• Press and hold the

Wi-Fi

button for 3 seconds

to temporarily turn it off. Run the

LG ThinQ

application and follow the instructions in the

application to register the appliance.

NOTE

• To disable the Wi-Fi function, press and hold

the

Wi-Fi

button for 3 seconds.

icon will be

turned off.

RF Rediation Exposure Statement

This equipment shall be installed and used at a

minimum distance of 20 cm from the human body.

Open Source Software Notice

Information

To obtain the source code under GPL, LGPL, MPL,

and other open source licenses, that is contained

in this product, please visit http://opensource.lge.

com.
In addition to the source code, all referred license

terms, warranty disclaimers and copyright notices

are available for download.
LG Electronics will also provide open source code

to you on CD-ROM for a charge covering the cost

of performing such distribution (such as the cost of

media, shipping, and handling) upon email request

to [email protected]. This offer is valid for a

period of three years after our last shipment of this

product. This offer is valid to anyone in receipt of

this information.

Smart Diagnosis

This feature is only available on models with the

logo.

Use this feature to help you diagnose and solve

problems with your appliance.

NOTE

• For reasons not attributable to LGE’s

negligence, the service may not operate due

to external factors such as, but not limited to,

Wi-Fi unavailability, Wi-Fi disconnection, local

app store policy, or app unavailability.

• The feature may be subject to change without

prior notice and may have a different form

depending on where you are located.

Using LG ThinQ to Diagnose

Issues

If you experience a problem with your Wi-Fi

equipped appliance, it can transmit troubleshooting

data to a smartphone using the

LG ThinQ

application.

• Launch the

LG ThinQ

application and select

the

Smart Diagnosis

feature in the menu.

Follow the instructions provided in the

LG ThinQ

application.

Summary of Contents for GR-Q31FGNGL

Page 1: ...NER S MANUAL FRIDGE FREEZER Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times MFL68302720 Copyright 2017 2020 LG Electronics Inc All Rights Reserved Rev 05_071420 ...

Page 2: ...tes for Movement and Transport 14 Notes for Installation 14 Dimensions and Clearances 15 Ambient Temperature 15 Removing the Door 16 Refitting the Door 18 Adjusting the Height of the Door 18 OPERATION 20 Parts and Functions 20 Notes for Operation 24 Using Control Panel 26 InstaView Function 28 Auto Open Door Function 29 Auto Open Drawer Function 30 Suggestion for More Usable Space 30 CustomChill P...

Page 3: ...Cleaning 38 Cleaning the Door Basket 39 Cleaning the Shelf 40 Cleaning the Vegetable Drawer 40 Cleaning the Freezer Drawer 42 Cleaning the Drawer Support 43 Cleaning the Easy Icemaker Ice Tray 44 TROUBLESHOOTING 45 WARRANTY 51 ...

Page 4: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 5: ...uire at an LG Electronics customer information centre This appliance is equipped with a power cord having an equipment grounding conductor and a grounding power plug The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances If the power cord is damaged or the hole of the socket outlet is loose do not use the po...

Page 6: ...power plug of the appliance Be careful not to point the power plug up or let the appliance lean against the power plug Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind or rain or temperatures below freezing...

Page 7: ...ance disconnect power plug and contact an LG Electronics customer information centre Do not place hands or metallic objects inside the area emitting the cold air cover or heat releasing grille on the back Do not apply excessive force or impact to the back cover of the appliance Do not put animals such as pets into the appliance Be careful of nearby children when you open or close the appliance doo...

Page 8: ...ontact an LG Electronics customer information centre if you detect a strange sound odour or smoke coming from the appliance Fill with potable water only into icemaker or dispenser water tank Maintenance Disconnect the power cord before cleaning the appliance or replacing the inside lamp where fitted Securely plug the power plug in the socket outlet after completely removing any moisture and dust N...

Page 9: ...gasket while leaving the shelves and baskets in place and keep children away from the appliance Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Technical Safety Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use electrical appliances inside the food ...

Page 10: ...ire if you do not take care This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged If a leak is detected avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several ...

Page 11: ...ted drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with wet hands as this may result in injury Do not place heavy objects on top of the door in door Do not use the door in door as a chopping board and ensure ...

Page 12: ...as heater and mobile phone inside the appliance Do not clean glass shelves or covers with warm water when they are cold They may break if exposed to sudden temperature changes Never eat frozen foods immediately after they have been taken out in the freezer compartment Do not open the door of the appliance with the door in door open or do not open the door in door while the door of the appliance is...

Page 13: ... is not meant for mixing into household waste stream d Do not keep any replaced spare part s from the product in exposed area Any disposal through unauthorized agencies person will attract action under Environment Protection Act 1986 Hazards of improper handling or accidental breakage a The refrigerant R134a used if overexposed might cause dizziness and loss of concentration Liquid contact can cau...

Page 14: ...pletely your food may spoil After installing the appliance connect the power plug into a socket outlet Before moving and discarding the appliance disconnect the plug from the socket outlet Before Installation Notes for Movement and Transport Remove all food from inside the appliance Then transport the appliance only after fixing fragile parts such as shelves and the door handle with tape Failure t...

Page 15: ...ures depending on the climate zone Do not use the appliance at a temperature exceeding the limit The internal temperature could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Climate Class Ambient Temperature Range ºC SN Extended Temperate 10 32 N Temperate 16 32 ST Subtropical 16 38 T ...

Page 16: ...rally The Left Fridge Door 1 Remove the screws from the hinge cover at the top of the refrigerator Lift the hook not visible located on the side of the cover at the bottom edge with a flat head screwdriver 2 Remove the cover Disconnect all wire harnesses 1 3 Rotate the hinge lever counterclockwise 1 Lift the top hinge 2 free of the hinge lever latch 1 2 Hinge Lever Latch CAUTION When lifting the h...

Page 17: ...1 clockwise Lift the top hinge 2 free of the hinge lever latch Hinge Lever Latch CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward 4 Lift the door from the middle hinge pin and remove the door CAUTION Place the door on a non scratching surface with the inner side facing up The Freezer Doors 1 Unscrew the screw that attaches the lower hinge ...

Page 18: ... the door hinge bolt as shown below Height difference Fridge door Freezer door Freezer Door Height Method1 Open the freezer door and use the spanner type1 to rotate the door hinge bolt as shown Height difference Freezer door 3 Remove the two hinge bolts 4 Twist the hinge to raise the pivoting end so that the door can be lifted off Lift the door off the lower hinge pin and remove it 5 Remove the do...

Page 19: ...om slanting downward due to the weight of stored food items Door Mullion and Auto Open Door Once the door baskets are filled the doors may become misaligned preventing the door mullion or the Auto Open Door function from working properly If the mullion on the left refrigerator door does not open and close properly or the right door stays ajar after the Auto Open Door function follow the directions...

Page 20: ...or easy access to commonly used food items Control Panel To set the freezer and fridge temperatures Auto Open Door Sensor The right fridge door opens automatically if you place your foot near the motion sensor at the bottom of the door The appearance or components of the appliance may differ from model to model 1 2 3 ...

Page 21: ...ge Shelf Optional Shelves are adjustable to meet individual storage needs CAUTION If you close the fridge door without pushing back the Adjustable Fridge Shelf the appliance may be damaged Vegetable Drawer This is where fruits and vegetables are stored to remain fresh for as long as possible Custom Chill Pantry This space is used to store meat fish dairy products beverages and other items that nee...

Page 22: ...ich are taken out frequently such as beverages and snacks are stored Adjustable Moving Basket Easily move Adjustable Moving Basket up and down as necessary Door Mullion This blocks the cold air of the refrigerator from leaking CAUTION To reduce the risk of scratching the door or breaking the center door mullion make sure that the refrigerator door mullion is always folded in 7 8 9 10 ...

Page 23: ...y produced and stored Freezer Door Basket This is where small packages of frozen food can be stored Do not store ice cream or food which will be stored for a long period of time within these baskets Auto Open Drawer Sensor The freezer drawers automatically open when the freezer door is opened by at least 85 degrees 1 2 3 4 ...

Page 24: ...om growing in the appliance Suggestion for Energy Saving Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or frost When storing food in the freezer compartment set the freezer temperature lower than the temperature indicated on the appliance Do not set the ...

Page 25: ...aced inside the internal temperature of the appliance can increase and negatively affect other foods stored in the appliance If you set an excessively low temperature for food it may become frozen Do not set a temperature lower than the required temperature for the food to be stored correctly Always keep the appliance clean If there are chill compartments in the appliance do not store vegetables a...

Page 26: ...d the Fridge Temperature button for 3 seconds or more to configure the Fresh Keeper option 1 2 3 4 5 Freezer Temperature This sets the freezer target temperature Hygiene Fresh This sets the Hygiene Fresh function This function minimizes bacteria and odor inside the appliance Express Freeze This sets Express Freeze functions Display Unit You can check the appliance s settings This image is the star...

Page 27: ...pliance Wait until two or three hours have passed after connecting the appliance to the outlet before storing food in the appliance The appliance can automatically detect problems during the operation If a problem is detected the appliance may not operate and an error code is displayed even when any button is pressed When this occurs do not turn off the power and immediately contact the LG Electro...

Page 28: ... to disable the function Setting Wi Fi The Wi Fi button when used with the LG ThinQ application allows the refrigerator to connect to a home Wi Fi network The Wi Fi icon shows the status of the refrigerator s network connection The icon illuminates when the refrigerator is connected to the Wi Fi network InstaView Function The InstaView function on the Door in Door lets you see if you re running lo...

Page 29: ...tically after 3 seconds NOTE Place your foot close enough to the sensor that the text appears on top of the foot not just on the toes CAUTION Disable the Auto Open Door function if you have young children or individuals lacking in cognitive ability in the home They could be injured if the door opens unexpectedly while they are nearby NOTE The displayed text may not be readable on some flooring mat...

Page 30: ...ees to automatically open the drawers Slowly close the door to automatically close the drawers More than 85 CAUTION Do not use excessive force to push or pull the freezer drawers Do not slam the freezer door shut while the drawers are open Failure to follow these warnings may result in personal injury or damage to the product Suggestion for More Usable Space Using Without Drawer Support To make mo...

Page 31: ...d push the shelf Be careful that food does not fall from the shelf Freezer drawer may not be clossed it food get stuck behind the drawer CustomChill Pantry This space is used to store meat fish dairy products beverages and other items that need to be kept chilled Setting the CustomChill Pantry Choose a temperature setting for the CustomChill pantry by pressing the Select button repeatedly to toggl...

Page 32: ...water to be frozen There may be slight differences in the time it takes the water to freeze depending on the season The time for water to be frozen may vary according to the season Until 24 hours after initial installation the temperature inside the appliance may not be stabilized so that it may take longer for water to be frozen Make sure to be careful as the edges of the ejected ice may be sharp...

Page 33: ...contents empty the Adjustable Moving Basket bin before moving it up or down Hidden Bar Tray The Hidden Bar Tray compartment is slightly cooler than the shelf or door bin areas so it is a convenient place to store dairy snacks or other small items you want to keep especially cold It is also a handy place to defrost meat CAUTION To reduce the risk of scratching the door and breaking the center door ...

Page 34: ... even after closing the door Failure Detection The appliance can automatically detect problems during the operation If a problem is detected the appliance may not operate and an error code is displayed even when any button is pressed When this occurs do not turn off the power and immediately contact the LG Electronics customer information centre If you turn off the power the repair technician from...

Page 35: ...he Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or refer to your wireless router manual LG ThinQ is not responsible for any network connecti...

Page 36: ...d used at a minimum distance of 20 cm from the human body Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics will also pr...

Page 37: ...ion If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Press and hold the Freezer button for 3 seconds or longer The control panel will be turned off and then 3 will be displayed on the fridge temperature display part 3 Open the freezer and fridge door and then hold the phone on the upper right speaker hole 4 After the data transfer is complete ...

Page 38: ...or of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth When cleaning the inside or outside of the appliance do not wipe it with a rough brush toothpaste or flammable materials Do not use cleaning agents contain...

Page 39: ...forward to separate Refitting the Freezer Door Basket and Lower InstaView Basket To replace match both ends of the basket to the hole and push with force until it clicks into place Removing the Upper InstaView Basket 1 Open the latches underneath the basket by rotating them inwards Tilt the front of the basket up until the tabs on the top sides clear the rails then push the basket slightly backwar...

Page 40: ... switched they are not properly assembled NOTE Installing the shelf on the right side will disable the shelf light The shelf light turns on only when the shelf is installed in the highest or lowest positions Foreign objects and dirt between the shelf and the inner cabinet wall could prevent the shelf light from turning on The shelf light turns on when the door is opened The shelf light turns off a...

Page 41: ...awers before removing them 2 Lift the front of the vegetable drawer cover until you hear a loud click 3 Tilt the cover slightly and support it with one hand while pulling it out 4 Open the convertible pantry and lift the front side of the vegetable drawer box with both hands 5 Slide one hand under the vegetable drawer box and tilt the box up slightly to remove it ...

Page 42: ... drawer cover back until it stops Cleaning the Freezer Drawer Removing the Freezer Drawer 1 Pull the freezer drawer out until it stops Empty all contents out of the drawer before removing it 2 Lift the empty freezer drawer slightly to remove it from the support CAUTION The drawers are heavy Always use two hands when removing or assembling the drawers to avoid product damage or personal injury Alwa...

Page 43: ...r side of the drawer support 2 Keeping both levers pressed lift the drawer support slightly and remove it from the rail system Refitting the Drawer Support 1 Pull out and remove the rail of the drawer support 2 Align the drawer support on the rail and press it down until you hear snap sound ...

Page 44: ...oper order Removing the ice tray first could cause damage to the product When removing the icemaker hold onto the ice tray to make sure it doesn t fall out Removing the Ice Tray 1 Hold onto the ice tray handle and pull outward to remove it 2 Put it back in its place after cleaning CAUTION When cleaning wipe all components except the ice tray with a wet towel and wait until they are completely dry ...

Page 45: ...ace between food Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around the appliance Adjust the installation position to make enough space around the appliance The appliance contains a bad smell Is the fridge or freezer temperature set to Warm Set the fridge or freezer temperature to Medium Did...

Page 46: ...oor within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front leveling legs extended appliance level and doors aligned Once the door baskets are filled the doors may become misaligned preventing th...

Page 47: ...from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frost has formed in the freezer compartment Doors may not be closed properly Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed Did you store hot food without cooling i...

Page 48: ...w enough clearance around the appliance Are objects scattered behind the appliance Remove the scattered objects from behind the appliance Is there an object on top of the appliance Remove the object on top of the appliance The side or front of the appliance is warm There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area The ...

Page 49: ...linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flo...

Page 50: ...t incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The di...

Page 51: ...or resulting liability damage or loss to property or life arising directly or indirectly out of any defect in the Refrigerator The company s obligation under this warranty shall be limited to repair or providing replacement of defective parts only under the warranty period 6 Call registered with the centralized helpline Authorized service center wherein only cleaning of the unit parts in the unit ...

Page 52: ...Memo ...

Page 53: ...Memo ...

Page 54: ...Memo ...

Page 55: ...Memo ...

Page 56: ... 9999 24 hours 7 days a week except for national holidays SMS 5757554 SNS www facebook com lghomeappliances Address Regd Office LG Electronics India Pvt Ltd A 24 6 Mohan Cooperative Industrial Estate Mathura Road New Delhi 110044 CIN No U32107DL1997PTC220109 ...

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LG SIGNATURE GR-Q31FGNGL, Owner'S Manual

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