LG SIGNATURE FG1612H1WP Owner'S Manual Download Page 58

Page: 58 / 65

Symptoms

Reason

Solution

Ensure door is not open.

•

Close the door completely. If ,

is not released, call for

service.

Door sensor has malfunctioned.

Control error.

•

Unplug the power plug and call for

service.

Water overfills due to the faulty

water valve.

•

Close the water tap.

•

Unplug the power plug.

•

Call for service.

Malfunction of water level sensor.

•

Close the water tap.

•

Unplug the power plug.

•

Call for service.

Over load in motor.

•

Allow the washing machine to stand

for 30 minutes to allow the motor to

cool, then restart the cycle.

•

Call for service.

Overload in fan-motor.

Overload in compressor.

Water leaks.

•

Call for service.

The washing machine experienced a

power failure.

•

Restart the programme.

Is supply/drain hose or drain pump

frozen?

•

Supply warm water into the drum and

unfreeze drain hose and drain pump.

Wet a towel in warm water and apply

to supply hose.

Does not dry.

•

Call for service.

Summary of Contents for FG1612H1WP

Page 1: ...ORDING TO THE LAWS AND COMPANY RULES PDF ILLUSTRATOR 150 150 210 MFL69475598 MANUAL OWNER S DRUM EXPORT1 1 MFL69475598 1 Material printing and exterier size are refer to work tables 2 Printing text size and line are based on LG design film 3 Exterier size on the drawing is cutting line 4 Before product controlled by criteria sample WORK BRAND LG 98 MODEL MFL69475598 FH6G1BAPK 0 9 P NO 1 A QESL LAN...

Page 2: ...beginning installation read these instructions carefully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference FG1612H1WP MFL69475598 ...

Page 3: ......

Page 4: ...es 11 Specifications 12 Installation Place Requirements 13 Unpacking and Removing Transit Bolts 14 Using Anti Slip Sheets Optional 15 Wooden Floors Suspended Floors 15 Leveling the Appliance 16 Connecting Supply Hose 16 Installing the Drain Hose 19 OPERATION 20 Using the Washing Machine 20 Sorting Laundry 22 Using Detergent and Fabric Softeners 23 Control Panel 27 Programme Table 28 Option Program...

Page 5: ...is 46 MAINTENANCE 47 Cleaning the Washing Machine 47 Cleaning the Water Inlet Filter 47 Cleaning the Drain Pump Filter 48 Cleaning Auto dispense box 49 Tub Clean 50 Caution on Freezing During Winter 51 TROUBLESHOOTING 53 Diagnosing Problems 53 Error Messages 56 WARRANTY 58 ...

Page 6: ...UTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includin...

Page 7: ...g partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind or rain or temperatur...

Page 8: ...ult in risk of electric shock Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded Do not modify the power plug provided with the appliance If it does not fit the outlet have a proper outlet installed by a qualified electrician Operation Do not use a sharp object like drill or pin to press or separate an operation unit Do not ...

Page 9: ...ompletely stopped Do not put in wash or dry articles that have been cleaned in washed in soaked in or spotted with combustible or explosive substances such as wax oil paint gasoline degreasers drycleaning solvents kerosene vegetable oil cooking oil etc Improper use can cause fire or explosion In case of flood disconnect the power plug and contact the LG Electronics customer information centre Do n...

Page 10: ...ssively or place a heavy object on it If there is a gas leakage isobutane propane natural gas etc do not touch the appliance or power plug and ventilate the area immediately Maintenance Securely plug the power plug in the socket outlet after completely removing any moisture and dust Disconnect the power cord before cleaning the appliance Never unplug the appliance by pulling on the power cable Alw...

Page 11: ...er backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the appliance Fabric softeners or similar products should be used as specified by the fabric softener instructions Remove all objects from pockets such as lighters and matches The appliance is not to be used if industrial chemicals have been used for cleaning Disposal Dispose of all packaging materials su...

Page 12: ...ilter 10 Lower cover 11 Adjustable feet 12 Auto dispense box 13 Liquid detergent dispenser cap 14 Liquid softener dispenser cap 15 Control panel Accessories Cold supply hose 1 EA Option Hot 1 EA Spanner Caps for covering transit bolt holes Optional Anti slip sheets 2 EA Optional Elbow Bracket for securing drain hose Tie strap Optional Rubber bowl 1 EA ...

Page 13: ...t 94 5 kg Permissible Water pressure 0 1 1 0 MPa 1 0 10 0 kgf cm Appearance and specifications may change without notice to improve the quality of the product No further backflow protection required for connection to the water supply This washing machine contains fluorinated greenhouse gases R134a GWP 1430 0 300 kg 0 429 t CO2 eq Hermetically sealed ...

Page 14: ...all the appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Ensure that when the appliance is installed it is easily accessible for an engineer in the event of a breakdown With the appliance installed adjust all four feet using a transit bolt spanner to ens...

Page 15: ... transit bolts use the spanner included to fully loosen all transit bolts by turning them counterclockwise Remove the bolt assemblies by wiggling them slightly while pulling them out 3 Install the hole caps optional Locate the hole caps included in the accessory pack or attached on the back Cap Optional NOTE Save the bolt assemblies for future use To prevent damage to internal components Do not tr...

Page 16: ...ance gently to make sure that the appliance does not rock If the appliance rocks level the appliance again NOTE You can obtain anti slip sheets from the LG Service Centre Wooden Floors Suspended Floors Wooden floors are particularly susceptible to vibration To prevent vibration we recommend you place rubber cups at least 15 mm thick of the each foot of the appliance secured to at least two floor b...

Page 17: ...e diagonally adjust the feet again NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance If the washing machine is installed on a raised platform it must be securely fastened in order to eliminate the risk of falling off Connecting Supply Hose Water supply pressure must be between 0 1 MPa and 1 0 MPa 1 0 10 0 kgf cm2 Do not strip or crossthread when connecting ...

Page 18: ...e plate 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection Tighten the four fixing screws 4 Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right Plate Supply hose Connecting One Touch Type Hose to Tap Without Thread 1 Unscrew the adapter ring pla...

Page 19: ... sand sawdust and etc in the water lines Let the water drain into a bucket and check the water temperature Connecting Hose to Appliance Attach the hot water line to the hot water inlet on the back of the washer Attach the cold water line to the cold water inlet on the back of the washer Cold water supply Hot water supply optional NOTE After completing connection if water leaks from the hose repeat...

Page 20: ...rotect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise max 100 cm 100 cm 145 cm 105 cm When installing the drain hose to a sink secure it tightly with string Securing the drain hose correctly will protect the floor from damage due to water leakage max 100 cm max 100 cm Laundry tub Hose retainer Tie stra...

Page 21: ...o Detergent function turn on the Icon on the settings window For more information refer to Using Detergents and Fabric Softeners X 4 Choose the desired wash programme 5 Select the options you want to change 6 After changing the options press OK 40 30 60 7 Begin cycle Press the Start Pause button to begin the cycle The washing machine will agitate briefly without water to measure the weight of the ...

Page 22: ... below The left bar above the symbol indicates the expected energy consumption and the right bar above the symbol indicates the expected water consumption Once the wash programme has finished the amount of energy water detergent and softener consumed is displayed as shown below The bars indicate approximately 0 5 kWh of energy 30ℓ of water 30 ml of detergent and 20ml of softener consumed EN When y...

Page 23: ...Normal Light Separate clothes according to amount of soil Colour White Lights Darks Separate white fabrics from coloured fabrics Lint Lint producers Collectors Wash lint producers and lint collectors separately 3 Caring before loading Combine large and small items in a load Load large items first Large items should not be more than half the total wash load Do not wash single items This may cause a...

Page 24: ...urn the caps on the auto dispense box to the left to open them Push Detergent Softener 4 Pour the detergent and softener into their respective compartments The auto dispense box has two reservoirs Put the liquid detergent into the left reservoir and the fabric softener into the right reservoir Fill up to the Max line Push Detergent Softener 5 After filling turn the caps to the right to close tight...

Page 25: ... press the Cancel button when you are prompted with the message to supply wool detergent The detergent will then be dispensed automatically EN CAUTION Pull out the dispensing box only when refilling or replacing detergent Please use liquid detergents for drums only Do not put any detergent powder into the auto dispense box Do not put liquid bleach into the auto dispense box The auto dispensing fun...

Page 26: ... on the Auto Softener function Do not use the Rubber bowl with the Auto Detergent function turned on Excessive suds will remain even after rinsing causing a longer rinsing time or preventing a proper rinsing When you use the Delay Wash function Auto Dispense is recommended You may store the Rubber bowl by folding it as shown in the figure below CAUTION Dispense the fabric softener using the Auto D...

Page 27: ... regularly soiled fabrics is set to 70 ml and 30 ml respectively which can be changed using the More Settings button Detergent usage may need to be adjusted for water temperature water hardness size and soil level of the load For best results avoid oversudsing Refer to the label of the clothes before choosing the detergent and water temperature For better washing performance and whitening use dete...

Page 28: ...ash cycle If a temporary stop of the wash cycle is needed press the Start Pause button 3 Display The display shows programmes remaining time options status messages etc The display shows the estimated time remaining while the size of the load is being calculated automatically 4 Programmes You may select a desired cycle For more information on programmes refer to Programme Table You can download th...

Page 29: ...al shirts that do not need ironing after washing Polyamide acrylic polyester 40 C Cold to 60 C 5 kg Mix Enables various fabrics to be washed simultaneously Various kind of fabrics except special garments silk delicate sports wear dark clothes wool duvet curtains 40 C Cold to 40 C 6 kg Speed 14 Provides fast washing time for small loads and lightly soiled clothes Coloured laundry which is lightly s...

Page 30: ...des washing to drying within 80 mins at once for light soiled 1 3 shirts Cotton mixed polyester mixed dress shirts blouses 20 C 20 C to 40 C 1 kg Stain Care Wash off several kinds of stain such as wine juice dirt etc Water temperature is increased step by step for washing various stains Cotton blended fabrics no delicate clothes 40 C or 60 C 30 C to 60 C 3 kg Gentle Care For hand washable delicate...

Page 31: ... 40 C Cold to 40 C 6 kg Spin Only for spin No choice Cotton Provides optimized washing performance for a large amount of laundry with less energy consumption Coloured fast garments shirts nightdresses pajamas etc and normally soiled cotton load underwear 60 C Cold to 60 C Rating Water Temperature Select the appropriate water temperature for chosen wash programme Always follow garment manufacturer ...

Page 32: ...towel 3 kg Wash Dry 7 kg Provides a nonstop process of washing and drying in the same cycle Normal cotton laundry 7 kg Easy Care Suitable for casual shirts Polyamide acrylic polyester 3 5 kg Delicate Dries delicate clothes such as underwear blouses etc Delicate easily damaged laundry 1 5 kg NOTE Select maximum selectable spin speed of washing programme to ensure drying results Where the amount of ...

Page 33: ...Gentle Care Direct Wear 1 kg Delicate Tub Clean Refresh Rinse Spin Turbo 49 Spin Cotton This option is automatically included in the programme and can not be deleted This programme recommends using a neutral detergent or an exclusive detergent Drying Programme Programme Turbo Wash Prewash Medic Rinse Crease Care Delay Wash Cotton Outdoor Time Dry Wash Dry 7 kg Easy Care Delicate ...

Page 34: ... Cotton 1600 Auto Wash 1600 Mix 1600 Easy Care 1200 Speed 14 800 Wool 800 Allergy Care 1600 Stain Care 1600 Outdoor 800 Gentle Care 800 Direct Wear 1kg 1200 Delicate 800 Tub Clean Refresh Rinse Spin 1600 Turbo 49 1600 Spin 1600 Cotton 1600 ...

Page 35: ...ard wash for each programme 2 Rinse Rinse Add rinse once Rinse Add rinse twice Rinse Hold The programme is paused until start button is pressed again when rinse is finished Rinse Hold Add rinse once then after rinsing process the programme is paused until Start Pause button is pressed again 3 Temp The 3 button selects the wash temperature combination for the selected programme Press the desired se...

Page 36: ... you want to prevent creasing select Crease Care option NOTE To prevent tangling of your laundry the tub will rotate for a certain period of time after spinning is finished 6 Add Drying Option settings may be different depending on cycles Refer to Drying Programme Cooling This programme cools the clothes down after drying when they are hot Normal You can use it to dry your normal fabrics Iron For ...

Page 37: ...r button should be pressed Add Item Laundry can be added or removed after the washing programme is started 1 Press the Start Pause button 2 Press the Add Item 3 Open the door after door lock is released 4 Add or remove laundry 5 Press the Start Pause button again to continue the cycle The cycle continues automatically NOTE For safety reasons the door remains locked when the water level or temperat...

Page 38: ...gramme ends after about 4 hours NOTE If you want to use spinnig clothes before drying select the spin RPM at each dry programme s option Be careful when removing your clothing from the washing machine as the clothing or washing machine may be hot Woolen Articles Do not tumble dry woolen articles Pull them to their original shape and dry them flat Woven and Loopknit Materials Some woven and loopkni...

Page 39: ...ine for manual drying If the temperature of the drying system is not enough to complete to dry drying time is modified automatically and inform it by pop up window NOTE The estimated drying time varies from the actual drying time during the Automatic programme The type of fabric size of the load and the dryness selected affect drying time ...

Page 40: ...is turned off Wi Fi Set the Wi fi connection When Wi Fi is turned on the Wi Fi icon is displayed on the settings window Remote Start Use a smart phone to control your appliance remotely You can also monitor your cycle operation so you know how much time is left in the cycle NOTE You must first connect to a gateway and register your appliance in order to use the Remote Start function Refer to Smart...

Page 41: ... select the Auto Dispense option 3 Turn on Auto Detergent 4 Set the Auto Dispense Amount you want to change and then press OK ml Sound Use this option to turn on or off the sound when the button is pressed Brightness Set brightness from 20 to 100 Language A Change the desired language Time Change the current time Summer Time s s Use this when you want to set the summer time Smart Diagnosis Select ...

Page 42: ...r refer to the following steps 1 2 3 Ensure that the power cable of the Mini Washer is plugged in When it is plugged in reset the Mini Washer according to the instructions Step 1 Press the Power button to turn on the Mini Washer Step 2 Press and hold Light Soil and Rinse Spin at the same time for 7 seconds When pairing fails two times or more reset both the Main Washer and the Mini Washer For info...

Page 43: ...ser Guide Use this when you want to see how the washing machine is operating on the display window Programme Update A newer version is available Factory Data Reset Delete all the stored data and reset to the default settings 1 Press the Power button 2 Under the More Settings button on the settings window select the Factory Data Reset option 3 Press the Reset button 4 Press the Yes button NOTE Upon...

Page 44: ... botton Settings available for selection may differ depending a downloaded cycle NOTE You can download cycles after registering the appliance and configuring the Wi Fi connection For information on how to register the appliance and configure the Wi Fi connection refer to Using the Wi Fi Function You can download a desired programmes through the LG Smart ThinQ app For more information on each progr...

Page 45: ...e Push Alert Turn on the Push Alerts to receive appliance status notifications The notifications are triggered even if the LG Smart ThinQ application is off NOTE To verify the Wi Fi connection check that Wi Fi icon on the control panel is lit LG Smart ThinQ is not responsible for any network connection problems or any faults malfunctions or errors caused by network connection The machine supports ...

Page 46: ...g the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Smart Diagnosis Using a Smart Phone For appliances with the or logo Use this function if you need an accurate diagnosis by an LG Electronics customer information centre when the app...

Page 47: ...he phone in place until the tone transmission has finished Time remaining for data transfer is displayed For best results do not move the phone while the tones are being transmitted If the call centre agent is not able to get an accurate recording of the data you may be asked to try again 6 Once the countdown is over and the tones have stopped resume your conversation with the call centre agent wh...

Page 48: ...ot press the surface or the display with sharp objects Cleaning the Interior Use a towel or soft cloth to wipe around the washing machine door opening and door glass Always remove items from the washing machine as soon as the cycle is complete Leaving damp items in the washing machine can cause wrinkling colour transfer and odour Run the Tub Clean programme once a month or more often if needed to ...

Page 49: ...oor in an emergency 1 Press the O marked to open the lower cover 2 Unplug the drain plug and open the filter by turning it to the left Drain filter Drain plug Container to collect the drained water 3 Remove any extraneous matter from the pump filter 4 After cleaning assemble the hose cap and the pump cap in the original positions 5 Close the Lower cover CAUTION First drain using the drain hose and...

Page 50: ...nd the check valve clean with running water 6 Assemble the caps and the check valve in the reverse order 7 Fill the tray with the liquid detergent and softener and then insert it into the washing machine NOTE Whenever you refill the detergent please clean the auto dispense box for better cleanliness When you pull out or insert the auto dispense box liquid detergent and softener may spill out onto ...

Page 51: ...an programme from the download cycles to clean the drum 4 Press the Start Pause button to start CAUTION If there is a child be careful not to leave the door open for too long NOTE Clean the drum regularly using the Tub Clean option for optimal washing After approximately 30 cycles the Main Washer Tub Clean notification will appear to inform that it is time to clean the drum Perform the Tub Clean a...

Page 52: ...ter inside the hose completely Drain hose CAUTION When the drain hose is installed in a curved shape the inner hose may freeze After closing the tap disconnect the cold supply hose from the tap and remove water while keeping the hose facing downwards Supply hose Check for Freezing If water does not drain when opening the hose plug used for removal of residual water check the drainage unit Drain fi...

Page 53: ... the ice is not melted completely Wait more When water is removed completely from the drum close the hose plug used for removal of residual water choose a washing programme and press the Start Pause button Drain hose NOTE Check that water is coming into the detergent drawer while rinsing and water is draining through the drain hose while spinning When water supply problems occur take the following...

Page 54: ...und continues washing machine is probably out of balance Stop and redistribute wash load Vibrating noise Have all the transit bolts and tub support been removed If not removed during installation refer to Installation guide for removing transit bolts Are all the feet resting firmly on the ground Make sure the washing machine is level and tighten the lock nuts up towards the base of the appliance W...

Page 55: ...our is caused by the rubber attached to the washing machine This odour is caused by the rubber attached to the washing machine It is the normal smell of new rubber and will disappear after the machine has been run a few times If the rubber packing is not cleaned regularly odours can occur from mold or foreign substances remaining inside the rubber seal If the rubber packing is not cleaned regularl...

Page 56: ...ting firmly on the ground Make sure that all four feet are stable Did you supplement the detergent and softener before you got the shortage notification When a washing programme is ended the washing machine detects whether it is necessary to refill the detergent Therefore no alarm appears until the next refill alarm does Drying performance is too low or bad Water is not properly supplied The water...

Page 57: ...l Add 1 or 2 similar items to help balance the load Load is out of balance Add 1 or 2 similar items to help balance the load The appliance has an imbalance detection and correction system If individual heavy articles are loaded e g bath mat bath robe etc this system may stop spinning or even interrupt the spin cycle altogether Rearrange load to allow proper spinning If the laundry is still too wet...

Page 58: ...ensor Close the water tap Unplug the power plug Call for service Over load in motor Allow the washing machine to stand for 30 minutes to allow the motor to cool then restart the cycle Call for service Overload in fan motor Overload in compressor Water leaks Call for service The washing machine experienced a power failure Restart the programme Is supply drain hose or drain pump frozen Supply warm w...

Page 59: ...al use or use of accessories components or consumable cleaning products that are not approved by LG Damage caused by transportation and handling including scratches dents chips and or other damage to the finish of your product unless such damage results from defects in materials or workmanship Damage or missing items to any display open box discounted or refurbished Product Products with original ...

Page 60: ...ng of pump filter Clean the pump filter Water is not coming because water inlet valve filters are clogged or water supply hoses are kinked Inlet Filter Clean the inlet valve filter or reinstall the water supply hoses Laundry is hot or warm after finished washing because the supply hoses are installed in reverse Cold Water supply Hot Water supply Cold Hot Reinstall the supply hoses Water is not sup...

Page 61: ...ps to deliver pick up install the product or for instruction on product use The removal and reinstallation of the product Level The warranty covers manufacturing defects only Service resulting from improper Installation is not covered If all screws are not installed properly it may cause excessive vibration Pedestal model only Install 4 screws at each corner Total 16EA Water hammering banging nois...

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