Do-Not-Disturb
(Makes your extension
unavailable for calls)
Press the
DND
key to activate. Press the
DND
key again to deactivate.
Please note that this is not available on the attendant handset.
Conference Calls
(3 way calling)
To call the first party, follow “Making an External/internal Call” above for instructions.
Once connected press the pre-programmed
CONF
Flexkey once.
Call the second party (as above).
Once connected, press the
CONF
Flexkey twice to connect the calls.
Programming Call Forward
(Routes your calls to another
extension/group/speed dial)
All these features will override
your voice mail functions.
Dial 554
Select your option:
1 - Immediate Call Forward (forwards all calls instantly)
2 - Busy Call Forward (Only forward calls when you are on the phone)
3 - No Answer Call Forward (Only forwards calls if you don’t answer)
4 - Busy / No Answer Call Forward (Mix of 2 & 3)
Dial the extension number
To disable all call forwarding, dial 554#
Transferring a Call
Press the
Transfer
button. Dial the extension number, external number or press the programmed
Flexkey. Either speak to the recipient to announce the call, or simply hang up.
Returning to Caller from a Transfer
If you are unable to transfer the call, press the Green flashing
Loop/Line
Flexkey to return to the
caller.
Parking a call
To park an active external call, press
Transfer
, dial the park code, and hang up to return to idle.
To retrieve a parked call, lift the handset and dial the park code.
Camp On
When dialling an extension that is engaged, the Camp On feature allows the station to be notified
that there is a call waiting. Press * to wait off-hook or
Message
to request a call back.
Dealing with calls
Transferring a call
Call Log
Press the
right navigation button
. Scroll through the list.
To redial a number press the
OK
button.
Redialling a number
Features
Holding a call
Answering an Incoming Call
Lift the handset. To answer a call on another extension, press the flashing Flexkey and then lift the
handset.
Making an External Call
Press a free
Loop/Line
Flexkey or the 9 key to pick up an outside line. Once you have the outside
line, dial your number.
Making an Internal Call
Dial the extension Number or press the Flexkey assigned to the contact.
Rejecting a Call
Press the
DND
button when a call comes in.
Call Pick Up (answer a call to another
extension)
If the extension is assigned to one of the handset’s 5 programmable Flexkeys, press the
flashing
button beneath
before
lifting the handset.
Placing a call on hold
Press the
HOLD
button. To reconnect the call, press the Green flashing
Loop/Line
Flexkey.
Parking a call
