Do-Not-Disturb
Makes your extension
unavailable for calls
Press
DND
button to activate.
Press
DND
button again to deactivate.
Please note that this is not available on the attendant handset.
Ad Hoc Conference Calls
3 way calling
Once connected press the
Call the second party (as above).
Once connected, press the
twice to connect the calls.
Transfer
then the key you wish to assign, dial 91 and then press
OK
.
Programming Call Forward
Routes your calls to another extension/
group/speed dial -
this will override your
voice mail functions.
Dial 501 (or assigned feature code) then select one of the following options:
1. Unconditional Forward (forwards all calls instantly)
2. Busy Call Forward (only forward calls when you are on the phone)
3 - No Answer Call Forward (only forwards calls if you don’t answer)
4 - Busy / No Answer Call Forward (Mix of 2 & 3)
Dial the extension number
To disable all call forwarding, dial 502 (or assigned feature code)
Transferring a Call
Press the
Transfer
button, dial the extension number, external number or press the programmed
Parking a call
To park an active external call, press
Transfer
, dial the park code (i.e. 512 for Park 1)
Or press your assigned park key, and hang up to return to idle.
To retrieve a parked call, lift the handset and dial the park code or press your assigned park key.
Camp On
When dialing an extension that is engaged, the Camp On feature
itiate camp on.
Transferring a call
Features
Parking a call
Accessing your Voicemail
Press the Message button followed by one of the following options:.
1 – accesses
messages
to give an internal user a call back
2 – to access your
voicemail
3 – to access
SMS messages
If you do not know your password, contact your system administrator
Voicemail
If you do not know your password, contact your system administrator
Once you have accessed your voicemail inbox here are the options available to you:
Dial 1 – New messages
Dial 2 – Set a greeting
Dial 3 – Change password
Dial 0 – Return to main menu
Listening to Voicemail (Options)
If you are unable to transfer the call, press the
y or the transfer key again to
return to the caller.
Returning to Caller from a Transfer
Portsmouth
COMMUNICATIONS
Portsmouth Communications Ltd
Phone: 01329 235 050
Unit 13, Regent Trade Park, Barwell Lane, Gosport, Hants, PO13 0EQ
[email protected] | portsmouthcomms.co.uk
