Lexus 2015 IS 350C Warranty And Services Manual Download Page 74

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Model

In-service date

Mileage at delivery

Selling dealership

Selling dealership phone number

Vehicle Identification Number

VEHICLE IDENTIFICATION

MAINTENANCE

Scheduled Maintenance Log

Summary of Contents for 2015 IS 350C

Page 1: ...2015 IS 350C WARRANTY AND SERVICES GUIDE Owner Amenities Warranty Information Maintenance Requirements...

Page 2: ...airs for your vehicle performed by an authorized Lexus dealership To locate your near est authorized Lexus dealership log on to www lexus com or contact Lexus Customer Satisfaction at 800 255 3987 AUT...

Page 3: ...rformed a thorough service to prepare your vehicle for delivery This includes initializing certain electronic features such as the one touch power windows Scheduled Maintenance Your vehicle requires m...

Page 4: ...ance 5 Other Benefits and Assistance Quality Control 7 Vehicle Service History 7 Vehicle Service Agreements 7 Body Repairs 7 The Smart Key 8 WARRANTY INFORMATION Introduction If You Need Assistance 10...

Page 5: ...1 Maintenance and Lexus Warranty Coverage 42 Lexus Dealership Service 43 General Maintenance and Regular Use 44 Scheduled Maintenance Log Determining Your Maintenance Interval Months vs Mileage 46 Com...

Page 6: ...variety of electronic features that can be programmed to your preferences For example doors can be programmed toremain locked when youshiftinto Park Formoreinforma tion seethe CustomizableFeatures sec...

Page 7: ...rsement for rental car and lodging expenses contact a Lexus dealership service consultant Roadside Assistance Lexus roadside assistance coverage is for 48 months from your vehicle s in service date re...

Page 8: ...ber Location of vehicle including the nearest major intersection 3 Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive Additional Coverage After your roa...

Page 9: ...rviced while traveling Vehicle Service Agreements If you plan to keep your vehicle for several years or if you accumulate mileage quickly you may want to purchase a Lexus vehicle service agreement The...

Page 10: ...anical key can be removed from the electronic key and used to operate the driver s door lock the glove box lock and the trunk lock if equipped Replacing the Key Your Lexus dealer can generate replacem...

Page 11: ...cord the key number in more than one place do not record it in a way that can be easily identified and associ ated with the vehicle For example don t leave the number somewhere that can be accessed by...

Page 12: ...dealership does not address your concern to your satisfaction call the Lexus Customer Satisfaction Department at 800 25 LEXUS 800 255 3987 In Canada call 800 26 LEXUS 800 265 3987 In Mexico call 95 1...

Page 13: ...your state However if your state law permits and if you choose to exercise rights and seek remedies that are not created by the Act you need not use NCDS NCDS Arbitration What is the Dispute Settlemen...

Page 14: ...hs of the expiration of the eligi bility period provided the concern or alleged defect was brought to the attention of Lexus or one of its dealers during the eligibility period How long is the arbitra...

Page 15: ...to the Lexus area office for response At the request of either party or the arbitrators NCDS may schedule a technical inspection This may include an inspection of the vehicle by an independent technic...

Page 16: ...here limits to the scope of arbitrated decisions Arbitrated decisions do not include Attorney fees Punitive damages Multiple damages Consequential damages other than incidental damages that you may be...

Page 17: ...of this booklet if you change your address or if you have purchased your Lexus from a previous owner You ve made a wise decision to purchase a Lexus Your vehicle delivers world class luxury and perfor...

Page 18: ...necticut Delaware Maine Maryland Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont and Washington vehicles equipped with a California Certi ed Emission Control System Vehicles covered...

Page 19: ...ce Warranty is governed by the coverage set forth in that warranty as well as the General Warranty Provisions When Warranty Begins The warranty period begins on the vehicle s in service date which is...

Page 20: ...le Any implied warranty of merchant ability or fitness for a particular purpose is limited to the duration of these written warranties Some states do not allow restrictions on how long an implied warr...

Page 21: ...elt and cover flywheel oil pan water pump fuel pump engine mounts engine control computer seals and gaskets Transmission and Transaxle Case and all internal parts torque converter clutch cover mounts...

Page 22: ...nearest authorized Lexus dealership is covered Thiswarrantydoesnotcoverdamageor failures resulting directly or indirectly from any of the following Fire accidents or theft Abuse or negligence Misuse f...

Page 23: ...r which the original factory assigned vehicle identification number cannot be determined Salvage or Total Loss Vehicles Any vehicle that has ever been issued a salvage title or similar title under any...

Page 24: ...n your vehicle DISPUTE RESOLUTION Your Warranties in Detail 22 NEW VEHICLE LIMITED WARRANTY WARRANTY Disclaimer of Extra Expenses and Damages The performance of necessary repairs and adjustments is th...

Page 25: ...ome states and localities have established vehicle inspection and maintenance I M programs to encourage proper vehicle maintenance If an EPA approved I M program is in force in your area you are eligi...

Page 26: ...start enrichment system Deceleration control system Electronic fuel injection system components Airflow sensor Engine control module 8 80 Throttle body Other components Air Induction System Intake man...

Page 27: ...PCV System Oil filler cap PCV valve or orifice Other Parts Used in Systems Listed Data link connector 8 80 Hoses clamps fittings tubing and mounting hardware Malfunction indicator light and bulb 8 80...

Page 28: ...um performance and maintain the quality built into your vehicle s emission control systems Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the systems Warrantycoverageisnot...

Page 29: ...8 Obtaining Warranty Service If you have questions or concerns about your vehicle s federal emission warranty coverage please follow the steps described on pages 10 11 In thecaseoftheEmissionPerforman...

Page 30: ...test within three months or 4 000 miles whichever comes first of delivery to the ultimate purchaser and the vehicle has been maintained and used in accordance with the written instructions for proper...

Page 31: ...lso included may be hoses belts connectors and other emissions related assemblies Where a warrantable condition exists Lexus will repair your vehicle at no cost to you including diagnosis parts and la...

Page 32: ...r mance of the required maintenance indicated in the Owner s Manual and this guide Lexus recommends that you retain all receipts covering maintenance on your vehicle but Lexus cannot deny warranty cov...

Page 33: ...Limited Warranty also apply to this warranty The parts listed here are covered for seven years or 70 000 miles from the vehicle s in service date whichever occurs first Air Fuel Metering System Engine...

Page 34: ...have records to show that you maintained your vehicle However any failure or noncompli ance caused by lack of maintenance is not covered by this warranty When maintenance and repairs are paid for by y...

Page 35: ...to be equiva lent to Genuine Lexus Parts If your vehicle fails a smog check test you may make a claim under the Emission Performance Warranty To do so take your vehicle to an authorized Lexus dealersh...

Page 36: ...ncerns about your vehicle s California emission warranty coverage please follow the steps described on pages 10 11 You may also request information from or report complaints to California Air Resource...

Page 37: ...e directory for dealer locations Your Lexus dealer may also be able to assist you in obtaining warranty service from the manufacturer For additional warranty information or service assistance contact...

Page 38: ...ve records to show that you maintained your vehicle However damage or failures caused by lack of proper maintenance are not covered under warranty You may have maintenance performed on your vehicle by...

Page 39: ...hip maintains an extensive inventory of Genuine Lexus Parts to meet your vehicle service needs And because it is linked electronically to Lexus Parts Distribution Centers the dealership has quick acce...

Page 40: ...h local regulatory or environmental requirements If your vehicle is inoperable or unsafe to drive and there is no Lexus dealer ship reasonably available to make repairs you may perform the repairs you...

Page 41: ...le requires emergency repair Lexus assumes no liability for subsequent failures caused by improper repairs or the use of non Genuine Lexus Parts unless you have the vehicle properly repaired in a time...

Page 42: ...Your Responsibilities 40 OBTAINING WARRANTY SERVICE WARRANTY NOTES...

Page 43: ...maintenance guidelines as well as logs in which to document your vehicle s maintenance history In addition to scheduled maintenance your Lexus requires ongoing general maintenance such as fluid checks...

Page 44: ...However damage or failures caused by lack of proper maintenance are not covered under warranty Maintenance and repair services may be performed by you or by any auto motive service provider you choos...

Page 45: ...ized state of the art training as well as rigorous exams through both Lexus and the National Institute for Automotive Service Excellence Additionally when you have your vehicle serviced at a Lexus dea...

Page 46: ...e Check tires for damage and wear Check installation of driver s floor mat After a Car Wash Check installation of driver s floor mat When Cleaning the Interior Remove dirt and dust with a vacuum clean...

Page 47: ...ff with water If water does not bead on a clean vehicle surface apply car wax using a soft cotton cloth when the body of the vehicle is cool When Cleaning the Wheels Wait for hot wheels to cool before...

Page 48: ...you are a low mileage driver mark your calendar to remind yourself to obtain maintenance every six months Complimentary First Scheduled Maintenance Service 30 Days or 1 000 Miles Lexus provides your f...

Page 49: ...Owner s Manual Programming of these features is performed once at no charge provided you obtain the service at the 30 day 1 000 mile scheduled maintenance service Programming of some Lexus Personaliz...

Page 50: ...lts on chassis Date _______ Mileage ________ Notes 12 Months or 10 000 Miles Replace engine oil and oil lter reset reminder light Inspect tires Replace Smart Key battery Visuallyinspectbrakepads calip...

Page 51: ...g __ Axle shaft boots __ Ball joints and dust covers __ Body __ Brake lines and hoses __ Engine coolant see page 69 __ Exhaust pipes and mountings Additional Maintenance Required If You Drive Primaril...

Page 52: ...ine air lter Inspect steering linkage and boots Tighten nuts and bolts on chassis Date _______ Mileage ________ Notes 30 Months or 25 000 Miles Replace engine oil and oil lter reset reminder light Ins...

Page 53: ...nts and dust covers __ Body __ Brake lines and hoses __ Brake rotor thickness and runout __ Engine coolant see page 69 __ Exhaust pipes and mountings __ Fuel lines and connections fuel tank band and f...

Page 54: ...ring linkage and boots Tighten nuts and bolts on chassis Date _______ Mileage ________ Notes 48 Months or 40 000 Miles Replace engine oil and oil lter reset reminder light Inspect tires Replace Smart...

Page 55: ...g __ Axle shaft boots __ Ball joints and dust covers __ Body __ Brake lines and hoses __ Engine coolant see page 69 __ Exhaust pipes and mountings Additional Maintenance Required If You Drive Primaril...

Page 56: ...ine air lter Inspect steering linkage and boots Tighten nuts and bolts on chassis Date _______ Mileage ________ Notes 66 Months or 55 000 Miles Replace engine oil and oil lter reset reminder light Ins...

Page 57: ...ountings __ Fuel lines and connections fuel tank band and fuel tank vapor vent system hoses Additional Maintenance Required If You Drive Primarily Under the Following Conditions Driving on dirt roads...

Page 58: ...ng linkage and boots Tighten nuts and bolts on chassis Date _______ Mileage ________ Notes 84 Months or 70 000 Miles Replace engine oil and oil lter reset reminder light Inspect tires Replace Smart Ke...

Page 59: ...le shaft boots __ Ball joints and dust covers __ Body __ Brake lines and hoses __ Drive belt __ Engine coolant see page 69 Additional Maintenance Required If You Drive Primarily Under the Following Co...

Page 60: ...ne air lter Inspect steering linkage and boots Tighten nuts and bolts on chassis Date _______ Mileage ________ Notes 102 Months or 85 000 Miles Replace engine oil and oil lter reset reminder light Ins...

Page 61: ...e coolant see page 69 __ Exhaust pipes and mountings __ Fuel lines and connections fuel tank band and fuel tank vapor vent system hoses Additional Maintenance Required If You Drive Primarily Under the...

Page 62: ...ots Tighten nuts and bolts on chassis Date _______ Mileage ________ Notes 120 Months or 100 000 Miles Replace engine oil and oil lter reset reminder light Inspect tires Replace engine coolant see page...

Page 63: ...following __ Axle shaft boots __ Ball joints and dust covers __ Body __ Brake lines and hoses __ Drive belt __ Exhaust pipes and mountings Additional Maintenance Required If You Drive Primarily Under...

Page 64: ...ct steering linkage and boots Tighten nuts and bolts on chassis Date _______ Mileage ________ Notes 138 Months or 115 000 Miles Replace engine oil and oil lter reset reminder light Inspect tires Inspe...

Page 65: ...Fuel lines and connections fuel tank band and fuel tank vapor vent system hoses Additional Maintenance Required If You Drive Primarily Under the Following Conditions Driving on dirt roads or dusty ro...

Page 66: ...ots Tighten nuts and bolts on chassis Date _______ Mileage ________ Notes 156 Months or 130 000 Miles Replace engine oil and oil lter reset reminder light Inspect tires Inspect engine coolant see page...

Page 67: ...following __ Axle shaft boots __ Ball joints and dust covers __ Body __ Brake lines and hoses __ Drive belt __ Exhaust pipes and mountings Additional Maintenance Required If You Drive Primarily Under...

Page 68: ...ct steering linkage and boots Tighten nuts and bolts on chassis Date _______ Mileage ________ Notes 174 Months or 145 000 Miles Replace engine oil and oil lter reset reminder light Inspect tires Inspe...

Page 69: ..._ Exhaust pipes and mountings __ Fuel lines and connections fuel tank band and fuel tank vapor vent system hoses Additional Maintenance Required If You Drive Primarily Under the Following Conditions D...

Page 70: ...heck for corrosion scratches and other damage Check outer body panels inner panels of the hood and doors and underneath the vehicle Apply touch up paint to any chips and scratches or have them repaire...

Page 71: ...y secure the driver s floor mat using the retaining hooks Never install another floor mat on top of the existing driver s floor mat Never install the driver s floor mat upside down Engine Air Filter C...

Page 72: ...orrosion damage cracks and loose or leaking connections Tighten connections and replace parts as necessary Fuel Tank Cap Gasket Visually inspect for cracks deterioration and damage and replace if nece...

Page 73: ...y should be replaced by a qualified technician following procedures in Lexus service and repair publications Tires Check tire pressure and check tires for damage and uneven wear If the vehicle is equi...

Page 74: ...Model In service date Mileage at delivery Selling dealership Selling dealership phone number Vehicle Identification Number VEHICLE IDENTIFICATION MAINTENANCE Scheduled Maintenance Log 72...

Page 75: ...4 46 47 Other services 5 6 Differential oil 48 67 69 Dispute resolution 10 14 22 Drive belt 48 67 69 Driver s floor mat 48 67 69 Emergency repairs 38 39 Engine air filter 48 67 69 Engine coolant 44 48...

Page 76: ...46 Scheduled maintenance log 48 67 Where to obtain maintenance inside front cover 36 43 Nuts and bolts on chassis 48 67 70 Oil change 48 67 70 Owner responsibilities 26 30 32 36 39 Parts replacement 7...

Page 77: ...protection 5 Warranty coverages Basic 19 California Emission Control 29 34 Corrosion perforation 20 Coverages at a glance 16 Federal Emission Control 23 28 General provisions 17 18 Powertrain 19 Rest...

Page 78: ...76 NOTES...

Page 79: ...complete and mail the attached card even if your warranty coverage has expired This will enable Lexus to contact you with important product or safety updates concerning your vehicle If there is no lo...

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